Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238683 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120120 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448256 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305910 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just updated and it will still only send the very last tracks I listen to lastfm. Annoying.
I just updated and it will still only send the very last tracks I listen to lastfm. Annoying.
Roadie
682 Views
1 replies
1 likes
I love the new iPad app but it doesn't seem to want to scrobble to Last.fm anymore. Prior to the release of the iPad app, I was using the iPhone app on my iPad and it would scrobble without any problems. I have tried the following to get scrobbling w...
I love the new iPad app but it doesn't seem to want to scrobble to Last.fm anymore. Prior to the release of the iPad app, I was using the iPhone app on my iPad and it would scrobble without any probl...
Roadie
5051 Views
7 replies
5 likes
A few days before the update, I could only play 1 song from the entire playlist, then after the update, I can't play any song at all. Been re-installed the app again and again for at least 5 times now but no luck I'm a premium user. Fix this please!
A few days before the update, I could only play 1 song from the entire playlist, then after the update, I can't play any song at all. Been re-installed the app again and again for at least 5 ti...
Spotify Legend
715 Views
1 replies
0 likes
This is a joke. Your app constantly crashes on my iPhone 3GS. I can play 1 or 2 tracks, and then the screen goes black for a second and the app crashes. Nevermind the poor usability and the gaps in the stream - it's the crashing that gets on my nerve...
This is a joke. Your app constantly crashes on my iPhone 3GS. I can play 1 or 2 tracks, and then the screen goes black for a second and the app crashes. Nevermind the poor usability and the gaps in t...
Casual Listener
5416 Views
8 replies
2 likes
Well, I installed the new Spotify version for iPad today August 28. But I cannot find the Air Play icon. It seems to be gone! Has Apple forced Spotify to take it away, perhaps due to iTunes competition?
Well, I installed the new Spotify version for iPad today August 28. But I cannot find the Air Play icon. It seems to be gone! Has Apple forced Spotify to take it away, perhaps due to iTunes competiti...
Casual Listener
479 Views
1 replies
0 likes
Hi there, I'm a Premium spotify user and I created a lot of playlists over the past year. Now all of the sudden most of my playlists are gone!! On my iphone and computer... This really frustrates me, since I'm paying 10 euros a month to play music. p...
Hi there, I'm a Premium spotify user and I created a lot of playlists over the past year. Now all of the sudden most of my playlists are gone!! On my iphone and computer... This really fru...
276 Views
0 replies
0 likes
I paid my subscription and it won't let me play music what is going on! I have always had problems with spotify, please help before I switch from spotify!
I paid my subscription and it won't let me play music what is going on! I have always had problems with spotify, please help before I switch from spotify!
Community Legend
636 Views
1 replies
1 likes
[IMG]http://i48.tinypic.com/zk5xn9.png[/IMG] There is no fix, I am a premium member (not this account), all premium features work. What can be done? I've deleted the app, restarted iPhone then reinstalled, I've been following this thread http://commu...
[IMG]http://i48.tinypic.com/zk5xn9.png[/IMG] There is no fix, I am a premium member (not this account), all premium features work. What can be done? I've deleted the ...
Community Legend
713 Views
1 replies
0 likes
hi, i just got premuim spotify and when i click on a song it doesn't play. is this because i am downloading sons for offline mode, do i have to wait for all of them to finnish. also it keeps saying it has stopped and i habe to go back into it to resu...
hi, i just got premuim spotify and when i click on a song it doesn't play. is this because i am downloading sons for offline mode, do i have to wait for all of them to finnish. also it keeps saying i...
Not applicable
499 Views
2 replies
0 likes
Latest version 0.5.5 After the last update some changes have been made to the settings menu. It makes it more difficult to switch between offline / online mode. I'm only online as long as I am connected to wi-fi, and since I change quite often in the...
Latest version 0.5.5 After the last update some changes have been made to the settings menu. It makes it more difficult to switch between offline / online mode. I'm only online as long as ...
439 Views
0 replies
1 likes
I downloaded the new iOS4 app today, and logged in for my 48 hour free trial. It worked brilliantly for about 10 minutes. I created a couple playlists and made them available offline. I then began streaming an album, and a couple tracks into it the a...
I downloaded the new iOS4 app today, and logged in for my 48 hour free trial. It worked brilliantly for about 10 minutes. I created a couple playlists and made them available offline. &nb...
Not applicable
537 Views
2 replies
0 likes
Just got it and it says I dont have it on my phone
Just got it and it says I dont have it on my phone
Newbie
361 Views
1 replies
0 likes
They're in itunes and are acc 128 format . Other songs of the same format upload fine but one particular album refuses to copy accross. What can be wrong?
They're in itunes and are acc 128 format . Other songs of the same format upload fine but one particular album refuses to copy accross. What can be wrong?
449 Views
0 replies
0 likes
I tried reinstalling app too. Let me know if you have the same issues. Sucks. It says extreme still it just sounds like normal compared to my iPad on ios5
I tried reinstalling app too. Let me know if you have the same issues. Sucks. It says extreme still it just sounds like normal compared to my iPad on ios5
Casual Listener
2904 Views
23 replies
0 likes
Offline mode is requiring me to login with an internet connection everytime I try to use it. It's supposed to store the session for 30 days but unless I start the app with a data connection and then turn off my data, it does not allow me to play my o...
Offline mode is requiring me to login with an internet connection everytime I try to use it. It's supposed to store the session for 30 days but unless I start the app with a data connection and...
Casual Listener
7706 Views
7 replies
0 likes
I have a big problem. If i am in a plane or not in germany, i only use my iphone in the flightmodus. and i want to use the offline-playlist of spotify. but i have to login before i can use it. a big bug. with napster can i use evertytime my offlinemu...
I have a big problem. If i am in a plane or not in germany, i only use my iphone in the flightmodus. and i want to use the offline-playlist of spotify. but i have to login before i can use it. a big ...
Music Fan
977 Views
3 replies
0 likes
HAVE TO HAVE WIFI CONNECTIO TO USE OFFLINE MODE -EVEN AS A PREMIUM MEMBER AS YOU HAVE TO CONNECT THRU FACEBOOK-PER EMPLOYEE EMAIL YESTERDAY Every time my iPad is turned off, theOffline Mode settings change to NO. I keep turning it back to yes. I can'...
HAVE TO HAVE WIFI CONNECTIO TO USE OFFLINE MODE -EVEN AS A PREMIUM MEMBER AS YOU HAVE TO CONNECT THRU FACEBOOK-PER EMPLOYEE EMAIL YESTERDAY Every time my iPad is turned off, theOffline Mod...
931 Views
0 replies
1 likes
Hey I noticed a strange thing/problem: all of a sudden Spotify takes over 500mb of memory...so I uninstall the app and reinstall. Ok, memory usage is now 84mb...fine...I play portions from three songs over 3G and bam, the memory usage of Spotify is w...
Hey I noticed a strange thing/problem: all of a sudden Spotify takes over 500mb of memory...so I uninstall the app and reinstall. Ok, memory usage is now 84mb...fine...I play portions from three song...
Roadie
4541 Views
3 replies
0 likes
the topic says everything, i think it would be cool if the tracks will faid even if i switch the track in radio mode. actually i got a short break.
the topic says everything, i think it would be cool if the tracks will faid even if i switch the track in radio mode. actually i got a short break.
319 Views
0 replies
0 likes
i run spotify at home on my iPad, on my iPhone 4 and my PC at work. on my computer at work my playlists are available offline, however every time i sign in w/ my iPhone the playlists are toggled OFF for offline availability. i have to toggle ON and w...
i run spotify at home on my iPad, on my iPhone 4 and my PC at work. on my computer at work my playlists are available offline, however every time i sign in w/ my iPhone the playlists are toggled OFF ...
358 Views
0 replies
0 likes
