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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32757 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96689 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294377 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124058 Views

19 replies

38 likes

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spotify not recognised on ipod

hello, i upgraded yesterday but i cant get spotify on my ipod- driving me crazzzy please help!

Newbie

hello,    i upgraded yesterday but i cant get spotify on my ipod- driving me crazzzy please help!

207 Views

0 replies

0 likes

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18,0000 tracks will not load on iphone starred section but will play in shuffle mode

Do i have too many songs for it to load? Sometimes it will load in about 30 minutes. Also on my phone there is nothing in the library jus in the starred section but on my spotify desktop i have my songs in both.

Roadie

Do i have too many songs for it to load? Sometimes it will load in about 30 minutes.   Also on my phone there is nothing in the library jus in the starred section but on my spotify desktop i...

jckinnick

Roadie

562 Views

3 replies

0 likes

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  • 3 replies
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Premium account does not work on my Iphone

Hi.. My account says that Im not a Premium user anymore.. But you have drawn money from my account 5/8. Just a few days ago. What has happen ? Have sent you mail but now answer.. Please help me ASAP.. Karin Alfredsson

Visitor

Hi.. My account says that Im not a Premium user anymore.. But you have drawn money from my account 5/8. Just a few days ago. What has happen ? Have sent you mail but now answer.. Please help ...

Goodman

Spotify Legend

398 Views

2 replies

0 likes

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Treble and mid boost when shazam is open

If spotify is playing and I open shazam it instantly boosts the treble and miss and stops when I close it.

Newbie

If spotify is playing and I open shazam it instantly boosts the treble and miss and stops when I close it.

268 Views

0 replies

0 likes

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Playlists not matching from desktop to mobile

So I have a few playlists on my phone I made from my windows desktop, such as Natalie Imbruglia's greatest hits album which has all the tracks available on my desktop. When I try to play the playlist on my mobile, only 5 of the 14 tracks are availabl...

Newbie

So I have a few playlists on my phone I made from my windows desktop, such as Natalie Imbruglia's greatest hits album which has all the tracks available on my desktop.  When I try to play the pl...

407 Views

0 replies

0 likes

  • 407 Views
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Unnecessary free space limitation

The Spotify iOS app only allows you to sync tracks for offline playback if you have something like 275 MB (or is it 250 or 300 MB?) of free space on the device. By contrast, the built-in Camera app allows you to take a photo as long as you have space...

Regular

The Spotify iOS app only allows you to sync tracks for offline playback if you have something like 275 MB (or is it 250 or 300 MB?) of free space on the device. By contrast, the built-in Camera app a...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Solved!! iPhone 3GS usage at 5.3 GB...

In the Usage page in Settings, it says there are 5.3 GB used and 901 MB available. And Spotify is taking up 3.8 GB (even though the app is 11.5 MB). I have a lot of music but it's all offline. I'm confused as to why this is taking so much space. Do t...

Casual Listener

In the Usage page in Settings, it says there are 5.3 GB used and 901 MB available. And Spotify is taking up 3.8 GB (even though the app is 11.5 MB). I have a lot of music but it's all offline. I'm co...

David

Spotify Legend

12353 Views

8 replies

0 likes

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I pod on holiday

Hi, I am going on holiday and want to take my music collection with me. What player do i need to buy that works with Spotify? Nathan

Casual Listener

Hi,   I am going on holiday and want to take my music collection with me.   What player do i need to buy that works with Spotify?   Nathan

Liam

Community Legend

559 Views

3 replies

0 likes

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iPad App: Do not shot on facebook does not work!

Hello! I'm trying Spotify but an important feature for me: NOT TO SHOW what I'm listening does not work... Anyway my friends see what I'm playing.... Any suggestions? Thank you! Greets Chris

Casual Listener

  Hello!   I'm trying Spotify  but an important feature for me: NOT TO SHOW what I'm listening  does not work...   Anyway my friends see what I'm playing.... ...

284 Views

0 replies

0 likes

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some local files just wont sync to my iphone ...

... either with wifi or connected to the computer. Some did but certain albums will not. They are all of the same format. Is this process buggy. Its getting fustrating.

Gig Goer

... either with wifi or connected to the computer. Some did but certain albums will not.  They are all of the same format.   Is this process buggy. Its getting fustrating.  &...

328 Views

0 replies

0 likes

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iPad, cannot play more than one track without restarting

Start playing a track in a playlist. After a few seconds hit the 'next track' button - artwork loads immediately, but no music and nothin buffered or buffering (at least for several seconds) - hit the 'previous track button' and not playing. Can't se...

Casual Listener

Start playing a track in a playlist. After a few seconds hit the 'next track' button - artwork loads immediately, but no music and nothin buffered or buffering (at least for several seconds) - hit th...

374 Views

0 replies

0 likes

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Top tracks not visible at start up

No apps running. Start Spotify, the What's New screen appears by default. The trending playlists list is visible, full width (landscape orientation). The top tracks list is not visible. Wait any amount of time (tried between 1 and 20 seconds) and sti...

Casual Listener

No apps running. Start Spotify, the What's New screen appears by default. The trending playlists list is visible, full width (landscape orientation). The top tracks list is not visible. Wait ...

392 Views

0 replies

0 likes

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iPad search buggy

Ipad 2, no apps running, start Spotify, search for a band, after 20 seconds nothing. Touch the "What's new" button and then the "Search" button and suddenly the search results appear. Re-test the above completely with different pause durations betwee...

Casual Listener

Ipad 2, no apps running, start Spotify, search for a band, after 20 seconds nothing. Touch the "What's new" button and then the "Search" button and suddenly the search results appear.   Re-t...

302 Views

0 replies

0 likes

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iphone

my spotify unlimeted doesent work on my iphone it says i need premium but it is sposed to work with unlimeted

Casual Listener

my spotify unlimeted doesent work on my iphone it says i need premium but it is sposed to work with unlimeted 

Liam

Community Legend

746 Views

6 replies

0 likes

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  • 6 replies
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Data overages

Hi, I have ATT and my plan only includes 200MB data and I have to pay $15 per additional. I just got slapped with a $45 bill for data overages and I believe because of the Spotify app on my iphone which I use regularly. It seems that the app is using...

Newbie

Hi, I have ATT and my plan only includes 200MB data and I have to pay $15 per additional. I just got slapped with a $45 bill for data overages and I believe because of the Spotify app on my iphone wh...

h2obuffalo

Casual Listener

761 Views

3 replies

0 likes

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  • 3 replies
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Spotify not syncing with my phone!!!

Starting to get a little frustrated here. My Spotify program on my PC has not been able to recognize my iPhone as a device for quite some time now (same wireless network, no firewall restrictions). I decided to re-install the app on my phone to see i...

Regular

Starting to get a little frustrated here. My Spotify program on my PC has not been able to recognize my iPhone as a device for quite some time now (same wireless network, no firewall restrictions). I...

Goodman

Spotify Legend

1751 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How do you seach your local files on iphone app?

I see where you can search the store but what about the local files i know ive done it before but cant get it to do it again.

Roadie

I see where you can search the store but what about the local files i know ive done it before but cant get it to do it again.

MattSuda

Spotify Star

1523 Views

1 replies

0 likes

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  • 1 replies
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Converted M4a to mp3 plays well on PC but not on iphone4

Converted M4a to mp3 plays well in spotify on PC but not on iphone4. The song appears on spotify on phone but wont play (no timebar)

Casual Listener

Converted M4a to mp3 plays well in spotify on PC but not on iphone4. The song appears on spotify on phone but wont play (no timebar)

Waymaker

Casual Listener

790 Views

2 replies

0 likes

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Solved!! organizing playlist by artist? on mobile devices

While my playlists are organized by artist on my computer, they're organized by date added on my phone and it's really confusing. How can I fix that?

Newbie

While my playlists are organized by artist on my computer, they're organized by date added on my phone and it's really confusing.  How can I fix that?

David

Spotify Legend

8720 Views

4 replies

2 likes

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Music wont play on iPod touch 4g

I've got some songs (local, not from spotify) and when i sync them i can see them on my ipod but if i want to listen to them there is no audio. on the computer there is. well, there are songs that work, some dont =/

Casual Listener

I've got some songs (local, not from spotify) and when i sync them i can see them on my ipod but if i want to listen to them there is no audio. on the computer there is. well, there are songs that wo...

573 Views

0 replies

0 likes

  • 573 Views
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  • 0 likes