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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233463 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2421 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304220 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129833 Views

19 replies

38 likes

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The app stops playing/starts playing/skips around by itself

I've been using the Spotify iPhone app for almost a year. A few days ago, the app started skipping to different points in a song by itself. Sometimes it starts the song over, sometimes it skips around to different songs (so fast) until I quit the app...

Newbie

I've been using the Spotify iPhone app for almost a year. A few days ago, the app started skipping to different points in a song by itself. Sometimes it starts the song over, sometimes it skips aroun...

507 Views

0 replies

0 likes

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Itunes music imported from CD WONT sync for offline

My spotify premium won't let me sync the songs that have been imported from a CD to my Itunes Account. I imported the CD to itunes, then transfered my local files to spotify and everything on the spotify playlist will import EXCEPT my CD songs- they ...

Newbie

My spotify premium won't let me sync the songs that have been imported from a CD to my Itunes Account.  I imported the CD to itunes, then transfered my local files to spotify and everything on t...

550 Views

0 replies

0 likes

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update's issues with playing/pausing music

once I play a song on spotify, my iPhone seems to think that it is continually playing, even if I pause. this wouldn't really be a problem, except that it a) changes the lock screen to the slightly alternate one that shows up when the iPhone is playi...

Casual Listener

once I play a song on spotify, my iPhone seems to think that it is continually playing, even if I pause. this wouldn't really be a problem, except that it a) changes the lock screen to the slightly a...

masip1

Newbie

423 Views

2 replies

0 likes

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Musik on iPad suddenly stops.

When i use spotify on my iPad the music just stops after aprx. 40 sec. The "play" symbol is still in the playing mode but the song just stops playing. I already restarted and reinstalled spotify. But that didn´t help. I don´t have this problem on the...

Newbie

When i use spotify on my iPad the music just stops after aprx. 40 sec. The "play" symbol is still in the playing mode but the song just stops playing. I already restarted and reinstalled spotify. But...

319 Views

0 replies

0 likes

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Connectivity issues

Hi So got the premium spotify account so I could stream from my iphone 3gs.... worked fine for a week or so and now i cant connect to spotify on my phone. Phone is connected to the same wireless as my computer but all i see at the top of my phone whe...

Newbie

Hi   So got the premium spotify account so I could stream from my iphone 3gs.... worked fine for a week or so and now i cant connect to spotify on my phone. Phone is connected to the same wi...

David

Spotify Legend

377 Views

1 replies

0 likes

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Searching for Songs on Mobile App

I seem to be having difficulty with the spotify app on my iPhone. To my understanding, you can add songs to your playlists with the mobile app, virtually having the spotify stream on your phone, with the upgrade of spotify premium. When i search for ...

Newbie

I seem to be having difficulty with the spotify app on my iPhone. To my understanding, you can add songs to your playlists with the mobile app, virtually having the spotify stream on your phone, with...

David

Spotify Legend

375 Views

1 replies

0 likes

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Spottily App randomly crashes on iPod touch

We use spottily for our restaurant and it seems that every day the app force closes at some point. Sometimes the app will just freeze up. This is a new pod that we recently bought because the other one was stolen. It's the same generation and everyth...

Visitor

We use spottily for our restaurant and it seems that every day the app force closes at some point. Sometimes the app will just freeze up. This is a new pod that we recently bought because the other o...

mikeimane

Music Fan

545 Views

2 replies

0 likes

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Problems with syncing

I've just upgraded to premium, but I'm having two issues when using mobile (iPhone 4, lastest iOS) 1. One of my playlists doesn't show any tracks available to sync in it on my mobile device. It happens to be an album, is it that I can't sync an album...

Regular

I've just upgraded to premium, but I'm having two issues when using mobile (iPhone 4, lastest iOS)   1. One of my playlists doesn't show any tracks available to sync in it on my mobile devic...

cht123

Newbie

553 Views

1 replies

0 likes

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why isnt my music in spotify going onto my ipod shuffle?

I've been trying to sync with spotify for two days now, the only thing that happened is that the music that was on there downloaded to my music. i want the playlists that i've created to go onto my ipod. now the only thing that happens is the "local ...

Newbie

I've been trying to sync with spotify for two days now, the only thing that happened is that the music that was on there downloaded to my music.  i want the playlists that i've created to go ont...

cnorton

Newbie

5146 Views

2 replies

0 likes

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Cannot sync playlists to iphone with Premium acct

I signed up for a trial Premium account and downloaded two playlists that I am unable to sync to my iphone. What am I missing? I have wasted hours trying to make this work to no avail.

Newbie

I signed up for a trial Premium account and downloaded two playlists that I am unable to sync to my iphone. What am I missing? I have wasted hours trying to make this work to no avail.   &nb...

Jude

Spotify Legend

591 Views

1 replies

0 likes

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Can't stream away from wifi

Hi - I have just signed up for a free 30-day trial with Spotify Premium. I was able to stream content at home (wifi), but am unable to stream once I left my house via 3G. I have an iPhone 4, with Verizon service. I can see my playlists, and it looks ...

Casual Listener

Hi -    I have just signed up for a free 30-day trial with Spotify Premium.   I was able to stream content at home (wifi), but am unable to stream once I left my house via 3G. ...

333 Views

0 replies

0 likes

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iPhone Does not Sync Playlists and is not Recognized Under Mac Client

Hey guys, I'm wondering if anyone could tell me why the Spotify Mac Client doesn't recognize my iPhone via Wi-Fi nor cable syncing? I've deleted the app off my phone and reinstalled, as well as multiple restarts. I am still a premium member and the c...

Newbie

Hey guys,   I'm wondering if anyone could tell me why the Spotify Mac Client doesn't recognize my iPhone via Wi-Fi nor cable syncing? I've deleted the app off my phone and reinstalled, as we...

365 Views

0 replies

0 likes

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problems with sound trough mixing panel

hi guys i got a big problem i am using a behinger mixing panel for my piano, stereo and aiport but when i use spotify, the sound is crap, all the voices are gone, somethimes i hear the singer wisper the lines with a broken voice but it is just not th...

Casual Listener

hi guys i got a big problem   i am using a behinger mixing panel for my piano, stereo and aiport but when i use spotify, the sound is crap, all the voices are gone, somethimes i hear the sin...

Jelle4545

Casual Listener

448 Views

2 replies

0 likes

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Premium not recognised on iPhone

Hi my spotify on my iphone has started telling me I can't listen 2 tracks as I am not a premium customer. I am however a premium customer and have been for months. Tried logging out and in again and tried deleting the app and re-installing and the pr...

Casual Listener

Hi my spotify on my iphone has started telling me I can't listen 2 tracks as I am not a premium customer. I am however a premium customer and have been for months. Tried logging out and in again and ...

397 Views

0 replies

1 likes

  • 397 Views
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Problems with premium

Hi, Trying to stream music from My ipad but keep getting the message that I have to get a premium account. I have had that for a long time. What can I do?

Newbie

Hi, Trying to stream music from My ipad but keep getting the message that I have to get a premium account. I have had that for a long time. What can I do? 

Julz

Casual Listener

453 Views

2 replies

0 likes

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Lost ability to search for upcoming releases

Oh, what a disaster. I've lost the ability to search for upcoming releases and I think it's all my fault A little background. I like to listen to new releases, and it used to be that I could find upcoming releases on my iPod Touch. I couldn't play th...

Roadie

Oh, what a disaster. I've lost the ability to search for upcoming releases and I think it's all my fault   A little background. I like to listen to new releases, and it used to be that I ...

611 Views

0 replies

1 likes

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Ipod Touch not showing under "Devices"

I have an Ipod touch. I'm not sure what ios it is...it's an 8 gig and I got it last Christmas? I've tried updating my ipod on itunes, connecting it to the same wifi as my laptop, uninstalling then reinstalling the program on both my laptop and ipod, ...

Casual Listener

I have an Ipod touch. I'm not sure what ios it is...it's an 8 gig and I got it last Christmas? I've tried updating my ipod on itunes, connecting it to the same wifi as my laptop, uninstalling then re...

483 Views

0 replies

0 likes

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Accidentally deleted a playlist

Deleted my liked fom radio playlist about 2 weeks ago not realizing that after liking some new songs it wouldn't create a new liked from playlist. I saw a few people had got theirs back, anyway someone can get mine back for me?

Casual Listener

Deleted my liked fom radio playlist about 2 weeks ago not realizing that after liking some new songs it wouldn't create a new liked from playlist. I saw a few people had got theirs back, anyway someo...

dustin_thewind

Casual Listener

433 Views

1 replies

1 likes

  • 433 Views
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spotify not recognised on ipod

hello, i upgraded yesterday but i cant get spotify on my ipod- driving me crazzzy please help!

Newbie

hello,    i upgraded yesterday but i cant get spotify on my ipod- driving me crazzzy please help!

227 Views

0 replies

0 likes

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18,0000 tracks will not load on iphone starred section but will play in shuffle mode

Do i have too many songs for it to load? Sometimes it will load in about 30 minutes. Also on my phone there is nothing in the library jus in the starred section but on my spotify desktop i have my songs in both.

Roadie

Do i have too many songs for it to load? Sometimes it will load in about 30 minutes.   Also on my phone there is nothing in the library jus in the starred section but on my spotify desktop i...

jckinnick

Roadie

604 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes