Need help? Check out Spotify Answers for solutions to a wide range of topics. |
Plan
Premium
Country
UK
Device
Iphone7
Operating System
IOS 10.2
My Question or Issue
Hey,
So on one of my collab playlists I am having a very strange issue. It only effects this one playlist and this happens on both my mobile and destop version of Spotify.
1) firstly when I added a song it shows up but deleted a song my collab partner added to the playlist.
2) Sometimes I'll log on and see a new song my partner adds then i'll log back on and it will disappear.
3) Today I logged on and removed a song of mine as a test and i started to see old songs my partner added come up in its place but then I logged off and on again and the new songs vanished again.
I have tried updating the app/ updating my phone/ turning my phone off an on
This is a true mystery so any help would be great
Hey @followyourbliss.
Thanks for reaching out to us about this.
That's odd! We suggest you just make a new collab playlist and move over the songs from the old one to the new one. Hopefully that should do the trick 😉
If you see that it keeps happening, let us know and we'll look into it.
Take care for now 🙂