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Crashing when downloading

Crashing when downloading

Yesterday (5/27) my songs were downloading and it crashed after it downloads 6-9 songs. I counted and watched it happen 12 times. It's pretty frustrating when I'm listening to great music. It stopped downloading songs eventually and I just went on about my day without music.

The next morning it did the same thing 2 times. I deleted Spotify and redownloaded it. It begin downloading a few songs, crashed, and then on the next start up it downloaded the songs.

It's fine now, but if there is a fix to this issue, it would be much appreciated. Thank you!
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2 Replies

Hi @eclectictongue,

 

I suggest you delete the app through iTunes and reinstall.

 

Let me know if it works!

BittencourtSpotify Star
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Note: I'm not a Spotify employee.

Also after you delete the Spotify app restart your phone, keep it off like 60 seconds and then power on. After that open up iTunes and connect your phone to your computer and then let the iTunes install Spotify app for ya. This might fix some issues you're having.

 

Let me know if this helps you out.

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