Help Wizard

Step 1


Downloading/Liking albums

Downloading/Liking albums






Iphone 11

Operating System

iOS 13.5


My Question or Issue

Whenever I download music from the album (as in directly selecting the download button), it automatically likes the album. If I unlike the album, then all the music is suddenly un-downloaded. This didn't happen before either. Before I could download the music no problem and not have to like the album, but now it's forcing me, otherwise I lose the music I want. Is there a workaround for this by any chance? I'm still honestly missing the old UI where we could download the songs individually instead of having to like them and stuff; all this new stuff is just making things tedious and less user friendly in my opinion. 

1 Reply

Hey @RedMod613,


Thanks for reaching out about this here in the Community.


Since it could be a temporary error, would you mind trying each of the following steps?

  • Log out and back in. 

  • Check the app is up-to-date.

  • Check your device's operating system is up to date.

  • Reinstall the app and restart your phone.
    Note: After reinstalling, you'll need to redownload any music you've made available for offline listening.


We'll look out for your reply and be here to help with anything else as well!

Mario Moderator
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