Help Wizard

Step 1


Email login

Email login

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would like to sign in with my email and still keep all my lists and music. Thank you! 


Also, I’ve tried to change the account email to a new one that I use, but haven’t been able to. Is this a connected issue? 


Beat regards, Jenny 


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