Fast Forward/Rewind was removed and no longer works when holding down the forward/back arrow

[nross33]

The latest update (8.8.28.416) broke the fast forward/rewind buttons when holding down the forward/back arrows, making it impossible to use this on CarPlay/in the car. Why was this removed?! Add it back please! Makes Spotify unusable to me!

[rfmalta27]

It's still happening to me on my VW Scirocco 2015 with the latest app updated, latest iOS. It temporarily solves the issue if I log out of the account and log back in but sure enough the next day I get the same issue and if I rewind it keeps rewinding infinitely. Previous track and Next Track seem unaffected, only happens with rewind and fast forward. I tried apple music and I don't have any issues

[Joan]

Hi there @Rebeccajallen93, @paigefes and @rfmalta27,

Thank you for your responses, we have cascaded this to the appropriate team so that it can be investigated further. For this, could you please confirm the following info:

• The exact models and iOS versions of your affected devices. If possible, please update to iOS 16.5 and test if the issue persists.
• The exact Spotify Versions you're using currently.

Thanks in advance. Keep us posted.

[Rebeccajallen93]

Hi Joan , I am updated to Spotify 8.8.40 and there is no Option to update and I an updated to apple iOS 16.5. I have done all of the steps possible and this is still happening ,

It is very much disturbing my use of Spotify in the car,
Many thanks, Rebecca

[akantola]

I'm on Spotify 8.8.40.462 now and still not fixed. Start fast forwarding, doesn't stop. Start rewinding, doesn't stop. 2020 Mazda CX-9. Bluetooth. iOS 16.3.1. iPhone XR.

[akantola]

This is not fixed. There is no solution. Read through this thread, please. People have been articulating this problem very well. It's still broken even on version 8.8.40.462. It is not solved. It should still be open. A solution has not been found. Version 8.8.30 did not fix it. It's still broken on 8.8.40.462. This Spotify community self-serve help desk thing is frustrating, inaccurate, slow, and ineffective in my opinion.

[ThomasCali]

I and lots of other people are having this exact issue- super frustrating! 

When my phone is connected to my cars bluetooth (2014 Intellilink infotainment system) and I want to fast-forward, I hold the skip button down on my car's interface, (which is either through the buttons on the steering wheel or the ones below the screen) and then I release it when I want to stop fast-forwarding. This has worked for years with no problem, but now I have this terrible issue-  and I've done everything to confirm it's not an issue with the car. Thankfully this forum exists and I now know I'm not the only person with this problem. I only hope it's fixed soon, as when I lift up on the skip button to stop fast forwarding, it just continuously fast-forwards through every song uncontrollably unless I swipe out of the app on my phone- no bueno! Please pleaseeee communicate this with the engineers so it can be fixed soon :")

[ThomasCali]

I am and so are many others-don't worry about getting the car checked, it's not a car issue! Just have to hope spotify fixes it sooner rather than later 

[ThomasCali]

Hi Joan, having the same frustrating issue, let me know if I can be of any help as well. 

[Rebeccajallen93]

Hi , as you can see many of us are having this issue , is it still open and being looked at ? Thanks , Rebecca 

[ThomasCali]

Waiting on a fix for this still....

[Rebeccajallen93]

They are taking a long time... I don't even test it anymore , it's just reducing the fun of my karaoke sessions in the car. 

[ThomasCali]

STILL WAITINGGGGGG:(((((

[Joan]

Hey folks,

Thank you for your responses. We're still investigating this. Could you all please confirm if the issue still occurs in version 8.8.44? 

Thanks in advance.

[nickmillward11]

This is still happening for me. I have the latest update of both spotify and iOS. Please sort asap!!!!!!!!!!!!!! It's so annoying. 

[nickmillward11]

I have an Iphone SE by the way. Still not working. 

[rfmalta27]

I have the latest iOS and latest app and it still happens as of 1 hour ago. Please fix otherwise I cannot use your service anymore. Other apps like Apple Music work perfectly and I'm using their trial at the moment

[nickmillward11]

Hi Joan please can you provide an update on this as it is very frustrating. thanks. 

[AlejaR]

Hey there folks,

Thanks for all your replies and for the info shared. 

We can confirm the right team is aware of this behavior and they're currently working on it. We suggest keeping your app up-to-date so you won't miss any developments on the matter. We appreciate your help and patience. 

We'll be on the lookout!

[Fireasco]

I am an Italian user and for two months I have had the same problem with the latest iOS version and the latest Spotify version

[Fireasco]

problem solved today with the latest update😃