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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35942 Views

40 replies

10 likes

  • 35942 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101250 Views

115 replies

12 likes

Other
  • 101250 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
  • 1248 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298154 Views

61 replies

16 likes

  • 298154 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125442 Views

19 replies

38 likes

  • 125442 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Visitor

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...

Joan

Moderator

1281 Views

1 replies

1 likes

Account
Premium
  • 1281 Views
  • 1 replies
  • 1 likes

Superuser Contribution Retrieve pop-up announcements?

Plan PremiumCountry USA My Question or IssueI recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could share it. Are pop-up notifications like this saved anywhere, or can I...

Casual Listener

Plan Premium Country USA   My Question or Issue I recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could ...

mcmath26

Newbie

20877 Views

3 replies

1 likes

  • 20877 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts on Apple Watch series 9 cellular version

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone!PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...

Regular

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone! Plan Free/Premium Country   ...

Dian

Spotify Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spoitfy disappears from lock screen when paused

I know this is an old thread but there was no newer one I could reply to. I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to resume playing.

Visitor

I know this is an old thread but there was no newer one I could reply to.   I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to...

Kiril

Moderator

2796 Views

3 replies

0 likes

  • 2796 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPhone app crashes locks up

PlanStudent - PremiumCountryAustraliaDevice(iPhone 7 Plus)Operating System(iOS 15.7.9) My Question or IssueSpotify app randomly stops responding at the end of songs. It will not play the next song automatically, respond to the song forward, back or p...

Casual Listener

Plan Student - Premium Country Australia Device (iPhone 7 Plus) Operating System (iOS 15.7.9)   My Question or Issue Spotify app randomly stops responding at the end of songs. It will ...

Lyubka

Moderator

1130 Views

3 replies

2 likes

  • 1130 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution HTML tag `` appears in prompt message when deleting a playlist

PlanPremiumCountryTaiwanDeviceiPhone XOperating SystemiOS 14.6App version8.6.48.1180My Question or Issue When deleting a playlist created by myself, the prompt message contains a HTML tag:
which seems like a bug to me, so I reported it here.

Music Fan

Plan Premium Country Taiwan Device iPhone X Operating System iOS 14.6 App version 8.6.48.1180 My Question or Issue   When deleting a playlist created by myself, the prompt message co...

JEYAKUMARjohn

Newbie

2137 Views

8 replies

0 likes

br
HTML tag
  • 2137 Views
  • 8 replies
  • 0 likes

Playing freezes after end of selection

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep moving, but no sound. Any interaction with app then fr...

Visitor

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep mov...

No200

Newbie

1226 Views

4 replies

0 likes

  • 1226 Views
  • 4 replies
  • 0 likes

Superuser Contribution Group Session - Listen on their own device option

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply to a different question, and one of the moderators s...

Casual Listener

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply t...

jackjong

Newbie

4236 Views

6 replies

0 likes

  • 4236 Views
  • 6 replies
  • 0 likes

Bring back lyrics on mobile

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assistants, etc. Lyrics were far more useful and fun to ha...

Newbie

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assista...

1222432129

Visitor

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't open this type of link on this device

PlanFreeCountryUnited KingdomDevice(iPod Touch 6th Generation)Operating System(iOS 12.4.6)My Question or IssueWhen I press on any song after searching for it, I get the error message 'Spotify can't open this type of link on this device'. I've restart...

Casual Listener

  Plan Free Country United Kingdom Device (iPod Touch 6th Generation) Operating System (iOS 12.4.6) My Question or Issue When I press on any song after searching for it, I get the erro...

Un_XD

Casual Listener

13576 Views

13 replies

0 likes

  • 13576 Views
  • 13 replies
  • 0 likes

Superuser Contribution liked songs

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and why there not there anymore. they used to sit at #1...

Visitor

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and ...

Joan

Moderator

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution RELEASE RADAR NOT UPDATING

PlanPremiumCountryAustraliaDeviceiPhone 14 My Question or IssuePlaylist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve experienced this.

Visitor

  Plan Premium Country Australia Device iPhone 14     My Question or Issue Playlist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve ...

Dian

Spotify Legend

1187 Views

1 replies

0 likes

  • 1187 Views
  • 1 replies
  • 0 likes

Superuser Contribution se bloquea por completo, no responde😖😖😖

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al punto de q se vuelve a bloquear una y otra vezPD: cer...

Casual Listener

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al pu...

Eni

Moderator

1283 Views

2 replies

0 likes

  • 1283 Views
  • 2 replies
  • 0 likes

How can I revert the latest iOS update on my Spotify app?

PlanPremiumCountryU.S. Device(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI would like to find out how to revert the latest Spotify update for iOS for my Apple iPhone 7. I would not normally reverse an update, but this latest one seems ...

Newbie

Plan Premium Country U.S.   Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue I would like to find out how to revert the latest Spotify update for iOS for my...

Dunwitu

Visitor

9283 Views

11 replies

31 likes

  • 9283 Views
  • 11 replies
  • 31 likes

Superuser Contribution Disable Group Sessions?

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of my sonos speakers for streaming, the often disappear wi...

Casual Listener

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of ...

pbandrews3

Visitor

35755 Views

20 replies

8 likes

Group Sessions
  • 35755 Views
  • 20 replies
  • 8 likes

Superuser Contribution [iOS 15.2.1] EQ disables itself even when turned on previously

[iOS 15.2.1] EQ disables itself even when turned on previouslyDeviceiPhone 12 Hi guys !I found out that the EQ in the app disables by itself but is still shown to be working on Spotify on iOS 15.2.1.This has been happening for quite a few days now an...

Casual Listener

[iOS 15.2.1] EQ disables itself even when turned on previously Device iPhone 12   Hi guys ! I found out that the EQ in the app disables by itself but is still shown to be working on&nbs...

Mishel97

Casual Listener

1944 Views

6 replies

1 likes

Equalizer
iOS 15.2.1
  • 1944 Views
  • 6 replies
  • 1 likes

Superuser Contribution Now Playing Bar is missing from iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueA few hours ago I had my Now Playing bar, could fast forward, rewind, turn shuffle or repeat on/off as needed. Now all of that is gone since it's all hou...

Newbie

    Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue A few hours ago I had my Now Playing bar, could fast forward,...

Yordan

Moderator

1617 Views

3 replies

1 likes

  • 1617 Views
  • 3 replies
  • 1 likes

MacOS Devices not showing up on iOS App

PlanPremiumCountryUSDevices(iPhone 8, Mac Mini Late 2012, MacBook Pro Late 2013)Operating Systems(iOS 15.1, MacOS 10.15.7 and MacOS 11.6.1) iOS Spotify version 8.6.84MacOS Spotify version 1.173.517 My Question or IssueHi All, MacOS devices running Sp...

Casual Listener

Plan Premium Country US Devices (iPhone 8, Mac Mini Late 2012, MacBook Pro Late 2013) Operating Systems (iOS 15.1, MacOS 10.15.7 and MacOS 11.6.1)   iOS Spotify version 8.6.84 Mac...

tomsawyer86

Newbie

2077 Views

3 replies

1 likes

  • 2077 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot slide forward or backwards while playing a song.

I cannot move the progress bar forward or backwards when playing a song.No matter how much I try to move it forward or backwards, nothing works. I cannot move forward or backwards in the song and can only play the entire song. Can’t replay or skip a ...

Visitor

I cannot move the progress bar forward or backwards when playing a song.No matter how much I try to move it forward or backwards, nothing works. I cannot move forward or backwards in the song and can...

Shri5047

Visitor

2529 Views

2 replies

0 likes

  • 2529 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wrong song playing after skip or queue

PlanPremiumCountryUSADeviceiPad (7th Generation)Operating SystemiOS 16.6.1 My Question or IssueFor the past week or so I have been having a frequent issue where skipping a song (or less frequently, automatically moving on to the next song in the queu...

Casual Listener

Plan Premium Country USA Device iPad (7th Generation) Operating System iOS 16.6.1   My Question or Issue For the past week or so I have been having a frequent issue where skipping a so...

OscarDC

Moderator

1626 Views

5 replies

0 likes

  • 1626 Views
  • 5 replies
  • 0 likes