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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35953 Views

40 replies

10 likes

  • 35953 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101271 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1249 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298165 Views

61 replies

16 likes

  • 298165 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125450 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution App pauses music and won’t let you change tracks

The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.

Visitor

The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.

AlejaR

Moderator

747 Views

3 replies

0 likes

  • 747 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify will not let me find user made playlists.

I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlists, albums, and songs. It was working fine yesterday...

Visitor

I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlist...

Yordan

Moderator

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution can't listen from watch

PlanPremiumCountryPolandDevicewatch se with iphone 6s plusOperating Systemwatch os 8.1 / iOS 15.1 My Question or Issuewhen I change device to watch it's stuck on connecting and watch icon infinitely blinking on main screen. Everything seems to be goo...

Newbie

Plan Premium Country Poland Device watch se with iphone 6s plus Operating System watch os 8.1 / iOS 15.1   My Question or Issue when I change device to watch it's stuck on connecting a...

Jrover6382

Visitor

7878 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify loads slowly 2.0 / goes unresponsive on iOS

On March 15, 2023 Yordan from Spotify posted this and it is still happening to me and has been ever since then. [Premium / USA / iPhone 11 / iOS 16.6] I've cleared the cache. I've turned off and rebooted. I've uninstalled and reinstalled...to no avai...

Gig Goer

On March 15, 2023 Yordan from Spotify posted this and it is still happening to me and has been ever since then. [Premium / USA / iPhone 11 / iOS 16.6] I've cleared the cache. I've turned off and rebo...

Eni

Moderator

1108 Views

3 replies

1 likes

iOS
loading
slow
spotify slow
unresponsive
  • 1108 Views
  • 3 replies
  • 1 likes

Superuser Contribution spotify gets stuck at one song

PlanpremiumCountryhungaryDeviceiphone 7Operating Systemios 15 My Question or Issuespotify have always got stuck once in a while for me. i am listening to music through bluetooth with airpods, and it happens that one song just breaks the app completel...

Casual Listener

Plan premium Country hungary Device iphone 7 Operating System ios 15   My Question or Issue spotify have always got stuck once in a while for me. i am listening to music through blueto...

Blobingo

Casual Listener

3425 Views

2 replies

0 likes

  • 3425 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist order on Apple Watch as in iPhone?

On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?

Visitor

On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?

blackjay

Regular

6835 Views

5 replies

8 likes

Apple Watch
Apple Watch Spotify
IOS 11
recently added
Recently Play
  • 6835 Views
  • 5 replies
  • 8 likes

Cannot turn volume up or down on Apple watch.

This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a song on the watch that is not downloaded but playe...

Newbie

This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a...

1706 Views

0 replies

0 likes

  • 1706 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why can't I see older podcast episodes all of a sudden?

So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago I was scrolling back to find unplayed old episodes,...

Casual Listener

So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago ...

crewser11

Visitor

7079 Views

5 replies

0 likes

  • 7079 Views
  • 5 replies
  • 0 likes

The replay button resets alone

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn't do it before.

Visitor

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn'...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Superuser Contribution Log in iPad app fails

After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the case), or it says to try without a password through an...

Newbie

After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the cas...

Joan

Moderator

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch Spotify App Not Showing AirPlay-Enabled Device

PlanPremiumCountryGermanyDeviceiPhone 15 Pro Max + Apple Watch Ultra 2Operating SystemiOS 17 + watchOS 10.0.2 My Question or IssueI've encountered an issue with the Spotify app on my Apple Watch. When I try to use the app to play music, I've noticed ...

Casual Listener

Plan Premium Country Germany Device iPhone 15 Pro Max + Apple Watch Ultra 2 Operating System iOS 17 + watchOS 10.0.2   My Question or Issue I've encountered an issue with the Spotify a...

Eni

Moderator

2013 Views

5 replies

0 likes

  • 2013 Views
  • 5 replies
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Superuser Contribution How do I swipe to remove a song from a playlist? (like Liked Songs)

There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it. This gets cumbersome and repetitive fast. Is there a simpler way?

Casual Listener

There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it.   This gets cumbersome and repetitive fast. &...

Alex

Spotify Legend

2542 Views

3 replies

0 likes

  • 2542 Views
  • 3 replies
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App on Iphone will not work nor can I delete it and reinstall.

i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues.I can log on to the computer no problem. The issue is the iphone. Please help me fix this.

Visitor

i am using an iphone 14 pro.   We have the paid version of the family plan.  The rest of the family is having no issues. I can log on to the computer no problem.  The issue is the i...

Maxim

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops playing

PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...

Visitor

Plan Premium Country   Device iPhone 14 Pro Max   Operating System ios 17.0.1   My Question or Issue I having been playing music all night long. After the last update Spotif...

Dian

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution problems with new iphone

PlanPremiumCountry Italy Deviceiphone 15Operating System(iIOS14I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't workWhat can I do?thanks My Question or Issue

Visitor

Plan Premium Country Italy   Device iphone 15 Operating System (iIOS14 I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recove...

Dian

Spotify Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

AirPlay options poorly integrated

Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.

Newbie

Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.

mnichols1

Regular

675 Views

1 replies

1 likes

  • 675 Views
  • 1 replies
  • 1 likes

Solved!! The podcast series “Slate: One Year” will not play

The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone trying to get it to work. This issue applies to every e...

Casual Listener

The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone tryi...

zz_bottom

Casual Listener

1258 Views

1 replies

0 likes

  • 1258 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Free Update Playlist View

I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play button, an Add Songs button, the names of recent son...

Casual Listener

    I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me ...

Susan_GP

Moderator

30126 Views

10 replies

4 likes

  • 30126 Views
  • 10 replies
  • 4 likes

Close Button Doesn't Appear in Queue

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 16.6.1 My Question or IssueThe close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.

Casual Listener

Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 16.6.1   My Question or Issue The close button doesn't appear on the queue screen so the user is unable to ...

WillDaBeast78

Casual Listener

1313 Views

2 replies

2 likes

  • 1313 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution “Appears On” feature gone

Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is disabling listeners and artists. Spotify please bring ...

Casual Listener

Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is dis...

Kalixmusic

Casual Listener

62445 Views

180 replies

329 likes

Mobile
  • 62445 Views
  • 180 replies
  • 329 likes