Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
245334 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129952 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454823 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309380 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Every time I try to get to an artist's page my app would crash. But I can access an album or a song easily. This is the first time it's ever happened to me. Any reason why?
Every time I try to get to an artist's page my app would crash. But I can access an album or a song easily. This is the first time it's ever happened to me. Any reason why?
Moderator
6296 Views
22 replies
0 likes
Plan: Premium DuoDevice: iPhone SE on iOS 13.4.1I created the playlist and added there some local mp3 music files. When I press the button of downloading all playlist nothing happens. The button just turns green.I checked all recommendations from Spo...
Plan: Premium Duo Device: iPhone SE on iOS 13.4.1 I created the playlist and added there some local mp3 music files. When I press the button of downloading all playlist nothing happens. The ...
Visitor
26405 Views
8 replies
0 likes
My setup:Premium (Individual)iOS 16.3 iPhone 13 Pro MaxStreaming Audio Quality: Very High/High (or Automatic)Download Quality: Very highListening via Bluetooth (WH-1000XM5)Apple Watch enabledWhen selecting any song from any of my playlists, Spotify s...
My setup: Premium (Individual) iOS 16.3 iPhone 13 Pro Max Streaming Audio Quality: Very High/High (or Automatic) Download Quality: Very high Listening via Bluetooth (WH-1000XM5) Apple Watch...
Regular
1071 Views
4 replies
1 likes
A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play versions of those songs from different albums, most egregious...
A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play vers...
Casual Listener
1609 Views
4 replies
1 likes
Tried to uninstall the app from the watch and re-install, the recently played playlist doesnt update.
Tried to uninstall the app from the watch and re-install, the recently played playlist doesnt update.
Moderator
1902 Views
7 replies
0 likes
(Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On) When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth headphones. I try various combinations of force closing the app,...
(Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On) When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth head...
Newbie
8678 Views
20 replies
4 likes
Local Files disappeared from iPhone app after adding a new song. Any help please?Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a seamless proccess, but over the years I've managed to fi...
Local Files disappeared from iPhone app after adding a new song. Any help please? Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a sea...
Newbie
5571 Views
3 replies
1 likes
IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.
IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.
Casual Listener
13566 Views
4 replies
4 likes
PlanIndividual PremiumCountryU.S.ADevice(iPhone 12 mini)Operating System(iOS 17.1.1) My Question or IssueApp takes a long time to load. After loading, I'm lucky if I can play half a song. Works perfectly on my other devices.Things I've tried:Updating...
Plan Individual Premium Country U.S.A Device (iPhone 12 mini) Operating System (iOS 17.1.1) My Question or Issue App takes a long time to load. After loading, I'm lucky if I can play...
Spotify Star
1357 Views
5 replies
2 likes
I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first. Is this possible.
I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first. Is this possible.
Newbie
3961 Views
5 replies
1 likes
PlanPremiumCountryUnited StatesDevice(Iphone 14 pro)Operating System(iOS 17.1.1) My Question or IssueIf you currently listening to a song and are on the screen with just the song player, and you click the shuffle icon until you reach smart shuffle, y...
Plan Premium Country United States Device (Iphone 14 pro) Operating System (iOS 17.1.1) My Question or Issue If you currently listening to a song and are on the screen with just the ...
Moderator
807 Views
1 replies
0 likes
The search bar has disappeared in some of my playlists (and it’s still in other playlists).I have smart shuffle off. I was with Spotify support (on Twitter) yesterday and they can’t figure it out. Tried logging out and in, clearing cache, doing a cle...
The search bar has disappeared in some of my playlists (and it’s still in other playlists). I have smart shuffle off. I was with Spotify support (on Twitter) yesterday and they can’t figure...
Moderator
1473 Views
5 replies
0 likes
I am using iPhone n iOS 15.2
I am using iPhone n iOS 15.2
Moderator
18064 Views
13 replies
2 likes
PlanPremiumCountryNetherlandsDeviceMacBook Air 2020, Iphone 12Operating SystemSonoma 14.1, iOS 16.6.1 My Question or IssueWhen playing certain songs from Sewerslvt, spotify plays the wrong song / a song from a different artist.This is consistant with...
Plan Premium Country Netherlands Device MacBook Air 2020, Iphone 12 Operating System Sonoma 14.1, iOS 16.6.1 My Question or Issue When playing certain songs from Sewerslvt, spotify p...
Moderator
989 Views
1 replies
0 likes
PlanPremium DuoCountryUnited StatesDeviceiPad (6th Generation)Operating SystemiPadOS 16.6 My Question or Issue
Plan Premium Duo Country United States Device iPad (6th Generation) Operating System iPadOS 16.6 My Question or Issue
Newbie
2734 Views
2 replies
0 likes
PlanFree/PremiumCountry DeviceIPhone 12Operating SystemIOS My Question or IssueEver since the last update every time my AirPods connect or disconnect my current playing playlist stops playing completely and the queue is erased.
Plan Free/Premium Country Device IPhone 12 Operating System IOS My Question or Issue Ever since the last update every time my AirPods connect or disconnect my current playing ...
Newbie
2093 Views
9 replies
1 likes
no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto
no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto
Moderator
489 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceiPhoneOperating SystemiOS 17.1.1 My Question or Issue When listening on a connected speaker, shuffle can't be disabled. It can be switched between shuffle and smart shuffle, but cannot be deactivated.
Plan Premium Country Switzerland Device iPhone Operating System iOS 17.1.1 My Question or Issue When listening on a connected speaker, shuffle can't be disabled. It can be sw...
Moderator
981 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone SEOperating SystemWhatever the current one is My Question or IssueToday when I opened the app, I got a notification. It read, Need a binge-worthy series or new show recommendation? Turn on push and email notifi...
Plan Premium Country Australia Device iPhone SE Operating System Whatever the current one is My Question or Issue Today when I opened the app, I got a notification. It read,&nb...
Newbie
1682 Views
5 replies
1 likes
Very slow and unresponsive i checked the article and ypdated it but still
Very slow and unresponsive i checked the article and ypdated it but still
Moderator
492 Views
1 replies
0 likes
