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[iOS] Can't play any songs, but can initiate playing on iPhone via Browser

[iOS] Can't play any songs, but can initiate playing on iPhone via Browser

My setup:

Premium (Individual)
iOS 16.3
iPhone 13 Pro Max
Streaming Audio Quality: Very High/High (or Automatic)
Download Quality: Very high
Listening via Bluetooth (WH-1000XM5)
Apple Watch enabled

When selecting any song from any of my playlists, Spotify stops playing current song and doesn't continue until I manually start it from Browser (macOS).

Yes, I can click "Next", songs continue to play until the playlist is completely exhausted
Yes, I can initiate playing songs (including downloaded) via Browser
Yes, offline mode works

First time the issue arises when connecting to any Bluetooth device or when changing something in settings (equalizer, audio quality).

No, the issue isn't solved by reinstalling
No, the iss
Reply
4 Replies

No, the issue isn't resolved by reinstalling (5+ times + "clean install")

No, the issue isn't resolved by changing Audio Quality back to Normal

No, the issue isn't resolved by clearing cache or local files

 

Anecdotally, it was working flawlessly with Free Tier and the only issue I had I couldn't SELECT A SONG I wanted to play.

 

Now I have Premium and I can't select a song I want to play anymore unless I'm using other client like Browser frontend, for example.

Hey @pizdec,

 

Thanks for reaching out. Great initial troubleshooting!

 

Is it possible to send us a video of this behavior or provide step-by-step instructions on how to reproduce it on our end, since we're not sure if we understood your correctly?

 

Looking forward to your reply.

MihailYModerator
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SPOTIFY DONT WORK WITH BLUETOUTH HEADSETS ON PC. AND THEY DONT CARE EITHER. THIS PROBLEM HAS BEEN THERE FOR 5 YEARS ALREADY

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