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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43279 Views

43 replies

10 likes

  • 43279 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108811 Views

116 replies

13 likes

Other
  • 108811 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1628 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301812 Views

62 replies

16 likes

  • 301812 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127752 Views

19 replies

38 likes

  • 127752 Views
  • 19 replies
  • 38 likes

Superuser Contribution Forgotten email and password for my spotify account

Trying to set up my Spotify account with all my playlists to a new Samsung tablet. Can't access my profile on Spotify on old tablet for some reason so can't find out what email address it's set up with

Visitor

Trying to set up my Spotify account with all my playlists to a new Samsung tablet. Can't access my profile on Spotify on old tablet for some reason so can't find out what email address it's set up wi...

Joan

Moderator

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Solved!! Access to Spotify favorites no longer possible via Apple Siri?

HiSome days ago, when I said to Siri "Hey Siri, play my favorite songs on Spotify", it would do that. Now, as I retried today, Siri said "Spotify does not support this functionality". What happened? Is there anywhere a setting I have to activate or h...

Casual Listener

Hi Some days ago, when I said to Siri "Hey Siri, play my favorite songs on Spotify", it would do that. Now, as I retried today, Siri said "Spotify does not support this functionality". What happened...

mwepfer56

Casual Listener

2237 Views

2 replies

0 likes

My Favorites
Siri
  • 2237 Views
  • 2 replies
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Superuser Contribution Local Files are unable to play despite being downloaded

The same three songs refuse to play on my phone, even though they play fine on my PC where they are hosted. If I go through the files app on my phone, I can find the files there and verify that they are downloaded and they even play perfectly fine th...

Casual Listener

The same three songs refuse to play on my phone, even though they play fine on my PC where they are hosted. If I go through the files app on my phone, I can find the files there and verify that they ...

Susan_GP

Moderator

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
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Superuser Contribution Local Songs not playing on iphone

I am having an issue where my local files will play on my macbook, but for whatever reason my iphone gives me a hard time. Essentially on my iphone I can see all the songs but when I go to click on them, it basically "flashes" as if it's about to pla...

Visitor

I am having an issue where my local files will play on my macbook, but for whatever reason my iphone gives me a hard time. Essentially on my iphone I can see all the songs but when I go to click on t...

Susan_GP

Moderator

452 Views

1 replies

1 likes

  • 452 Views
  • 1 replies
  • 1 likes

Superuser Contribution No back option in queue

PlanPremiumCountrySpainDevice(iPhone 15 ProOperating SystemiOS 17 My Question or IssueI can no longer see the back option when I enter my queue, I have to click on “go to radio” on any song to get out of the screen

Casual Listener

  Plan Premium Country Spain Device (iPhone 15 Pro Operating System iOS 17   My Question or Issue I can no longer see the back option when I enter my queue, I have to click on “g...

Eni

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution home screen not showing music feed or podcasts

i went to go try out the ai dj since i have premium and i just noticed my home tan doesn’t have a music or podcasts tab what’s up with this ??

Casual Listener

i went to go try out the ai dj since i have premium and i just noticed my home tan doesn’t have a music or podcasts tab what’s up with this ??

Lasure

Casual Listener

15270 Views

59 replies

9 likes

  • 15270 Views
  • 59 replies
  • 9 likes

Superuser Contribution Allow Explocit content

PlanPremiumCountry United States Device Iphone 6sOperating SystemiOS 10 My Question or Issue I tried to turn on explicit content but it requires touch ID, which is broken on my phone. So so far it looks like theres no other way to turn it on

Newbie

  Plan Premium Country  United States  Device  Iphone 6s Operating System iOS 10   My Question or Issue  I tried to turn on explicit content but it requires t...

MattSuda

Spotify Star

4290 Views

7 replies

1 likes

explicit content
  • 4290 Views
  • 7 replies
  • 1 likes

Superuser Contribution stuck on dowloading

PlanPremiumCountryCanadaDevice(iPhone Operating System(Current IOS build) As the title suggests, starting today, when I added new songs to my library all songs are stuck in downloading mode, I don't know what the issue is.

Casual Listener

Plan Premium Country Canada Device (iPhone 😎 Operating System (Current IOS build)   As the title suggests, starting today, when I added new songs to my library all songs are stuck in d...

Eni

Moderator

505 Views

1 replies

0 likes

issue
  • 505 Views
  • 1 replies
  • 0 likes

Low quality music

PlanPremiumCountryBrazilDevice(iPhone 15 Pro Max)Operating System(iOS 17.4) My Question or IssueHello everybody!I'm having a problem with the quality of the music playing. It feels like I'm listening in the worst possible quality.I always set my iPho...

Newbie

Plan Premium Country Brazil Device (iPhone 15 Pro Max) Operating System (iOS 17.4)   My Question or Issue Hello everybody! I'm having a problem with the quality of the music playing. ...

Bittencourt

Spotify Star

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution No aparece la carpeta de archivos locales en Tu Biblioteca

He activado la opción de mostrar archivos locales en la aplicación de Spotify de mi iPhone pero la carpeta de Archivos Locales no se muestra en mi biblioteca.

Visitor

He activado la opción de mostrar archivos locales en la aplicación de Spotify de mi iPhone pero la carpeta de Archivos Locales no se muestra en mi biblioteca.

Suriel_RDZ

Visitor

2307 Views

2 replies

0 likes

  • 2307 Views
  • 2 replies
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Superuser Contribution 99 red balloons plays as 99 luft balloons

When I play 99 red balloons in my liked songs what I hear is 99 luft balloons(the German version). This wasn’t always the case as it used to play in English. This started after the wrap up.

Visitor

When I play 99 red balloons in my liked songs what I hear is 99 luft balloons(the German version). This wasn’t always the case as it used to play in English. This started after the wrap up.

Yordan

Moderator

1210 Views

1 replies

1 likes

  • 1210 Views
  • 1 replies
  • 1 likes

Why am I still getting ads during podcasts even though I have premium

During a podcast, I get ads regardless of my premium. Not the ones that are included during the actual runtime of the show, but interrupting it midway through as if I didn’t have premium. How do I fix this

Visitor

During a podcast, I get ads regardless of my premium. Not the ones that are included during the actual runtime of the show, but interrupting it midway through as if I didn’t have premium. How do I fi...

Billy-J

Spotify Star

750 Views

1 replies

1 likes

  • 750 Views
  • 1 replies
  • 1 likes

iPhone 16.7.5, Spotify 8.9.18 and Apple Watch SE Compatible?

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemIOS 16.7.5 My Question or IssueI recently updated my iPhone 8 to IOS 16.7.5 as well as my Spotify App to 8.9.18 and all of a sudden the Spotify App won't open on my Apple Watch SE.When I click ...

Casual Listener

  Plan Premium Country Australia Device iPhone 8 Operating System IOS 16.7.5   My Question or Issue I recently updated my iPhone 8 to IOS 16.7.5 as well as my Spotify...

sammaxschindler

Casual Listener

3471 Views

9 replies

3 likes

  • 3471 Views
  • 9 replies
  • 3 likes

Solved!!Superuser Contribution Does "Sort by" appear the same for followers

PlanPremiumCountryUSA Device(iPhone, Macbook Pro)Operating System(iOS 10) My Question or IssueIf I have a playlist sorted in a certain way (by Artists, for example), does the playlist appear sorted in the same way to my followers? I would like for it...

Regular

Plan Premium Country USA   Device (iPhone, Macbook Pro) Operating System (iOS 10)   My Question or Issue If I have a playlist sorted in a certain way (by Artists, for example), d...

pinkpressthreat

Newbie

3383 Views

2 replies

0 likes

  • 3383 Views
  • 2 replies
  • 0 likes

I have a 2020 Cadillac XT6.

For some reason when I’m connected to CarPlay, my steering controls stopped working. They were working fine before I’ve tried numerous things and they still do not work.

Visitor

For some reason when I’m connected to CarPlay, my steering controls stopped working. They were working fine before I’ve tried numerous things and they still do not work.

Billy-J

Spotify Star

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t pause podcast with Bluetooth while on a speed other than x1.0

I like to listen to podcasts on 1.5 speed. However I’m not able to ever pause them using any Bluetooth device. It always has to paused using my phonePlanPremiumCountryUSADeviceIphone 8+Operating System(iOS 10.) My Question or Issue

Casual Listener

I like to listen to podcasts on 1.5 speed. However I’m not able to ever pause them using any Bluetooth device. It always has to paused using my phone Plan Premium Country USA Device Iphone 8+ ...

Travisplo

Regular

7424 Views

22 replies

2 likes

  • 7424 Views
  • 22 replies
  • 2 likes

Superuser Contribution Bluetooth Play/Pause Button Problems

Spotify Premium USiPhone XRiOS 12.4Spotify App 8.15.17When playing podcasts via Bluetooth AND podcast speed is NOT 1x (I usually listen at 1.25x, but have tried other speeds), the Spotify app will not pause when the Play/Pause button on the headphone...

Visitor

Spotify Premium US iPhone XR iOS 12.4 Spotify App 8.15.17 When playing podcasts via Bluetooth AND podcast speed is NOT 1x (I usually listen at 1.25x, but have tried other speeds), the Spotify a...

Travisplo

Regular

6134 Views

15 replies

3 likes

  • 6134 Views
  • 15 replies
  • 3 likes

Solved!! My playlists are always on shuffle even though it's not on shuffle mode

Everytime I start playing music I click the first song at the top of my playlist, I've set mine to recently added music first. I want it to play in the order from most recent song and down the list in that order, however all that's happening is my mu...

Casual Listener

Everytime I start playing music I click the first song at the top of my playlist, I've set mine to recently added music first. I want it to play in the order from most recent song and down the list i...

Bittencourt

Spotify Star

1487 Views

5 replies

0 likes

  • 1487 Views
  • 5 replies
  • 0 likes

app won't let me sign in but I'm a premium subscriber

I get error message 22It says app is restricted to premium. My account is premium. what's happening?

Visitor

I get error message 22 It says app is restricted to premium. My account is premium. what's happening?

Bittencourt

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes