Announcements
We’re aware of some issues right now and are checking them out! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30700 Views

40 replies

9 likes

  • 30700 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95424 Views

115 replies

12 likes

Other
  • 95424 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293853 Views

60 replies

15 likes

  • 293853 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123759 Views

19 replies

38 likes

  • 123759 Views
  • 19 replies
  • 38 likes

Superuser Contribution Can't remove downloaded podcasts from device or delete cache

PlanPremiumCountryCanadaDeviceiPhone 11 ProOperating SystemiOS 13.3.1Spotify Version8.5.55.856 My Question or IssueI cannot remove downloaded podcast tracks from my device unless I reboot my device. And even this only works ~50% of the time. In most ...

Casual Listener

Plan Premium Country Canada Device iPhone 11 Pro Operating System iOS 13.3.1 Spotify Version 8.5.55.856   My Question or Issue I cannot remove downloaded podcast tracks from my devic...

Cmagras

Newbie

20904 Views

12 replies

7 likes

bug
Cache
delete tracks
iOS
  • 20904 Views
  • 12 replies
  • 7 likes

Superuser Contribution ios Shuffle status not persistent

When opening the app and starting a song by tapping directly in "my likes" the status of shuffle is reset and turned off. It will not persist as before. PlanPremiumCountryUSADeviceiphone xrOperating System(iOS 17.1.2)

Newbie

When opening the app and starting a song by tapping directly in "my likes" the status of shuffle is reset and turned off. It will not persist as before.  Plan Premium Country USA Device ip...

Eni

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on iPadOS shows both the iPad and the mobile now playing bar

I think Spotify on my iPad is having an identity crisis but I’m not sure.It shows both the mobile and the tablet now playing bar. Usually this happens for a few milliseconds when I open the app but sometimes it’s there full time.Device is iPad 8 genR...

Casual Listener

I think Spotify on my iPad is having an identity crisis but I’m not sure. It shows both the mobile and the tablet now playing bar. Usually this happens for a few milliseconds when I open the app but...

Eni

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Sleep timer does not work with latest iOS version of Spotify

iPod Touch, latest generation. When I set the timer on the iPod to stop playing and I am using Spotify, it will initially stop but then immediately starts playing again. This is a new problem with the latest version of Spotify. I tested it and the ti...

Regular

iPod Touch, latest generation.  When I set the timer on the iPod to stop playing and I am using Spotify, it will initially stop but then immediately starts playing again.  This is a new pro...

Leovanwezemael44

Casual Listener

25742 Views

43 replies

12 likes

  • 25742 Views
  • 43 replies
  • 12 likes

Superuser Contribution Shuffle mode turns off by itself when playing another song

I would play a song, then turn on shuffle mode. Skipping a song/songs doesn't cancel shuffle mode, but manually picking another song does. PlanPremium Device(iPhone XR)

Casual Listener

 I would play a song, then turn on shuffle mode. Skipping a song/songs doesn't cancel shuffle mode, but manually picking another song does.   Plan Premium   Device (iPhone XR) &...

EmmettX36

Newbie

6687 Views

10 replies

1 likes

  • 6687 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Unable to custom sort playlist order

My Question or IssueWhen I create a playlist I can select "Sort > Custom order" but I am unable to actually change the order of the episodes. When I click on "... > Edit" there is no option to reorder my playlist. I'm attaching a screen recording sho...

Casual Listener

My Question or Issue When I create a playlist I can select "Sort > Custom order" but I am unable to actually change the order of the episodes. When I click on "... > Edit" there is no option t...

Eni

Moderator

1036 Views

3 replies

0 likes

  • 1036 Views
  • 3 replies
  • 0 likes

Superuser Contribution iOS wont let me change playing order in the liked songs playlist

I use the liked songs playlist for new songs before sorting them to different playlists, often adding up to 70 songs before sorting and "unliking" them.However, when I start playing it on mobile, it always plays from the newest to oldest. I want to b...

Casual Listener

I use the liked songs playlist for new songs before sorting them to different playlists, often adding up to 70 songs before sorting and "unliking" them. However, when I start playing it on mobile,...

Yordan

Moderator

670 Views

1 replies

1 likes

  • 670 Views
  • 1 replies
  • 1 likes

Superuser Contribution Release showing Release Date a day earlier on iPhone

Plan Premium Individual Country USA Device iPhone 13 mini Operating System iOS 17.3.1 My Question or Issue all albums release dates are a day off, they claim the album released a day before it actually did. only happens on iOS app, on macOS it shows ...

Visitor

Plan Premium Individual Country USA Device iPhone 13 mini Operating System iOS 17.3.1 My Question or Issue all albums release dates are a day off, they claim the album released a da...

Vasil

Moderator

1046 Views

2 replies

1 likes

  • 1046 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Files and Spotify Files Don’t Mix When Shuffled

I realized today that if you have Local Files and Spotify Files in the same playlist together and hit shuffle it will play through all of the Spotify Files in your playlist before getting to your local files. I tested this out by adding 10 Local File...

Music Fan

I realized today that if you have Local Files and Spotify Files in the same playlist together and hit shuffle it will play through all of the Spotify Files in your playlist before getting to your loc...

TOKSIKLP

Visitor

4476 Views

4 replies

15 likes

  • 4476 Views
  • 4 replies
  • 15 likes

Superuser Contribution Crash when tap on Source(Song Credits)

Device(iPhone 15 Pro)Operating System(iOS 17.3)App Version8.9.10.606 My Question or IssueOpen AppPlay any songOpen the song viewTap on top-right three dotsFrom the menu tap into "Song Credits"Tap on the source under "Source"Crash (Buzzing sound)

Casual Listener

Device (iPhone 15 Pro) Operating System (iOS 17.3) App Version 8.9.10.606   My Question or Issue Open App Play any song Open the song view Tap on top-right three dots From the menu t...

Yordan

Moderator

851 Views

5 replies

1 likes

  • 851 Views
  • 5 replies
  • 1 likes

Superuser Contribution iOS Control center and locked screen

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS 15.7) My Question or IssueLately the sistem don't recognize or show in the locked screen and in the control center when music is played or the volume is adjusted on Spotify

Newbie

Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS 15.7)   My Question or Issue Lately the sistem don't recognize or show in the locked screen and in the control cente...

JanetGills

Regular

1971 Views

2 replies

0 likes

  • 1971 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Same audiobook in two separate volumes of a series

PlanPremiumCountryUnited KingdomDevice iPhone SE 3rd generationOperating SystemiOS 17.2.1 My Question or IssueI have noticed that the audiobook for ‘I’m in love with the Villainess’ volume 4 has the exact same contents as volume 3. I have tried reope...

Casual Listener

Plan Premium Country United Kingdom Device  iPhone SE 3rd generation Operating System iOS 17.2.1   My Question or Issue I have noticed that the audiobook for ‘I’m in love with the...

OscarDC

Moderator

822 Views

3 replies

0 likes

  • 822 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local files folder doesnt show up on mobile app

Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand find it

Visitor

Im trying to add a single song to my liked songs playlist thats not on spotify and the creator doesnt make music anymore. o looked it up and it said to turn on local files and locate it. but i cand f...

Not applicable

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play All Songs of Single Artist

How is it possible to play all songs of a single artist in random order? If you click shuffle on an artists page not all songs get played, maybe just the 30 top rated songs. If i search for a artist and then instead of clicking the artists page go to...

Casual Listener

How is it possible to play all songs of a single artist in random order? If you click shuffle on an artists page not all songs get played, maybe just the 30 top rated songs. If i search for a artist ...

Gwahl

Newbie

56374 Views

34 replies

35 likes

  • 56374 Views
  • 34 replies
  • 35 likes

Superuser Contribution Public playlist not showing on account when viewing account.

I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.

Visitor

I’m trying to make a playlist public but it is not showing up when you look at my account. I cleared my cache and deleted app then reinstalled.

Rav3n0nvacati0n

Visitor

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audio intermittently cuts out on Bluetooth devices

PlanPremiumCountryusa DeviceiPhone 13 pro maxOperating SystemiOS 16 and 17 (public beta) My Question or IssueSpotify intermittently cuts out when listening on Bluetooth devices. Results in a short stutter in playback. Tried:- updating spotify- updati...

Regular

Plan Premium Country usa   Device iPhone 13 pro max Operating System iOS 16 and 17 (public beta)   My Question or Issue Spotify intermittently cuts out when listening on Bluetoot...

FrancoisCleroux

Newbie

2483 Views

4 replies

2 likes

  • 2483 Views
  • 4 replies
  • 2 likes

Superuser Contribution Track scrolling bugged

I can't scroll through a track by clicking on certain points, all I can do is drag the playhead to the desired position. If the screen is locked however, I can click anywhere and drag it wherever and it works just fine.PlanPremiumCountryRomaniaDevice...

Visitor

I can't scroll through a track by clicking on certain points, all I can do is drag the playhead to the desired position. If the screen is locked however, I can click anywhere and drag it wherever and...

Joan

Moderator

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app bug. Playing next in quqe randomly

When I add a bunch of songs to my quque Spotify starts bugging. After x amount of songs added Spotify start playing next song in line when I try to add more songs to queue or if I try to rewind current playing song it skips to the next song. I have S...

Visitor

When I add a bunch of songs to my quque Spotify starts bugging. After x amount of songs added Spotify start playing next song in line when I try to add more songs to queue or if I try to rewind curre...

Eni

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Opening the app with a VPN enabled deletes downloaded content

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 16.2 My Question or IssueI often use a VPN for security reasons, like when connected to public WiFi. Recently I've noticed that when I open the Spotify app with my VPN enabled, it refuses to play ...

Regular

Plan Premium Country UK Device iPhone X Operating System iOS 16.2   My Question or Issue I often use a VPN for security reasons, like when connected to public WiFi. Recently I've notic...

zinkith

Newbie

3175 Views

2 replies

3 likes

  • 3175 Views
  • 2 replies
  • 3 likes