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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27478 Views
  • 13 replies
  • 33 likes
  • 27478 Views
  • 13 replies
  • 33 likes

Superuser Contribution not working when other apps open

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

  • Visitor
  • so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?
  • Joan
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution I used to be Trio Shaloshinho. The label changed to Maria Ma

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

  • Newbie
  • Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for
  • AlejaR
  • Moderator
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip randomly after 10-15 seconds On iPhone

My songs are skipping after 10-15 seconds to the next songI have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine as I can stream videoOff loaded app and reinstalled but no c...

  • Visitor
  • My songs are skipping after 10-15 seconds to the next song I have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine a...
  • AlejaR
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify with Siri not working on iOS 16 / iPhone 14 Pro Max

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks and then freezes (You can see the dynamic island is p...

  • Casual Listener
  • Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks an...
  • Eni
  • Moderator
  • 1052 Views
  • 6 replies
  • 2 likes
  • 1052 Views
  • 6 replies
  • 2 likes

Superuser Contribution where is my features i bought

i bought spotify individual premium on friday and still haven’t gotten the features

  • Visitor
  • i bought spotify individual premium on friday and still haven’t gotten the features
  • Novy
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won’t continue playing from playlist

PlanPremiumCountryUnited StatesDeviceiPhone XS Max My Question or IssueMy Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or when I click shuffle and every following song will be related to the first ...

  • Newbie
  • Plan Premium Country United States Device iPhone XS Max   My Question or Issue My Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or whe...
  • MihailY
  • Moderator
  • 38581 Views
  • 4 replies
  • 10 likes
  • 38581 Views
  • 4 replies
  • 10 likes

Superuser Contribution [iOS] Devices menu not showing device over mobile data

PlanPremium CountryUnited Kingdom DeviceiPhone 13 mini, Macbook Pro Operating SystemiOS 16.1.1, macOS Monterey 12.6.1 My Question or IssueThe Devices menu will not display any devices that are not on the local WiFi network. My laptop can't see my pho...

  • Gig Goer
  • Plan Premium   Country United Kingdom   Device iPhone 13 mini, Macbook Pro   Operating System iOS 16.1.1, macOS Monterey 12.6.1   My Question or Issue The Devices men...
  • MihailY
  • Moderator
  • 818 Views
  • 11 replies
  • 0 likes
  • 818 Views
  • 11 replies
  • 0 likes

Superuser Contribution Music keeps stopping whenever I open Instagram

This has just started happening a few days ago:Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to get the song started again. What's going on?? I am on...

  • Roadie
  • This has just started happening a few days ago: Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to ...
  • Kevspooner
  • Visitor
  • 16407 Views
  • 3 replies
  • 1 likes
  • 16407 Views
  • 3 replies
  • 1 likes

Superuser Contribution Search Bar Suggestions Bug The Screen

With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no suggested search options.

  • Regular
  • With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no...
  • Dian
  • Spotify Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unrecognised playlists playing without permission or order

For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences.Yesterday i was driving and without me trying to move into another playlist i...

  • Casual Listener
  • For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences. Yesterday i was driving ...
  • Dian
  • Spotify Legend
  • 130 Views
  • 3 replies
  • 0 likes
  • 130 Views
  • 3 replies
  • 0 likes

Solved!! Applying images to some songs through itunes had made songs that had worked originally stop working

PlanPremiumCountryUSADeviceIpad 9th Generation Iphone 14 pro MaxOperating SystemIOS 15.6.1 for the IPAD IOS 16.1.2 for the Iphone My Question or IssueI added images to songs that I downloaded that had worked before I added images with similar file si...

  • Casual Listener
  • Plan Premium Country USA Device Ipad 9th Generation Iphone 14 pro Max Operating System IOS 15.6.1 for the IPAD IOS 16.1.2 for the Iphone   My Question or Issue I added images to songs ...
  • Kayzei
  • Casual Listener
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Unavailable for listening on

We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at random will show “unavailable for listening on.” T...

  • Visitor
  • We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at...
  • ofornaerypti
  • Casual Listener
  • 2680 Views
  • 4 replies
  • 0 likes
  • 2680 Views
  • 4 replies
  • 0 likes

Superuser Contribution Someone took over my playlists

My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone repeatedly. I don’t want the share speaker feature....

  • Visitor
  • My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone...
  • AlejaR
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not syncing to iPhone!!!

PlanPremium FamilyCountryUSADeviceiPhone XR, MacOperating SystemiOS 15.2, MacOS 12.0.1 Monterey My Question or Issue After 100 years of trying to figure out how to get Spotify on Desktop to actually display the album art in the local files I was impo...

  • Casual Listener
  • Plan Premium Family Country USA Device iPhone XR, Mac Operating System iOS 15.2, MacOS 12.0.1 Monterey   My Question or Issue   After 100 years of trying to figure out how to get...
  • haoui
  • Casual Listener
  • 4291 Views
  • 5 replies
  • 2 likes
  • 4291 Views
  • 5 replies
  • 2 likes

Superuser Contribution Sharing to Instagram stories no longer provides link to song on Spotify

Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically functions as a screenshot of what you’re listening to an...

  • Visitor
  • Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically funct...
  • Yordan
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes