Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 32650 Views
  • 13 replies
  • 36 likes
  • 32650 Views
  • 13 replies
  • 36 likes

Superuser Contribution How can I tell Siri to play my Liked Songs according to the library order?

So far when I tell Siri to play my Liked Songs it does so but just randomly starts somewhere in the playlist. I would like Siri to play the playlist either in the ordering I have in my app (for instance from most recent to oldest) or according to the...

  • Newbie
  • So far when I tell Siri to play my Liked Songs it does so but just randomly starts somewhere in the playlist. I would like Siri to play the playlist either in the ordering I have in my app (for insta...
  • Eni
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Volume issues with remembering device

After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage

  • Visitor
  • After latest update the app no longer remembers the volume of devices. This has resulted in in-app music switching to full volume while wearing headphones, and likely hearing damage
  • XEntombmentX
  • Casual Listener
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS App sending wrong Playing state and Elapsed position (animated artwork)

When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sending wrong information in the iAP2 messages.- Start pl...

  • Regular
  • When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sendin...
  • Sylvain_De
  • Regular
  • 512 Views
  • 9 replies
  • 0 likes
  • 512 Views
  • 9 replies
  • 0 likes

Superuser Contribution Liked songs disappeared

Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.

  • Visitor
  • Yesterday I could see all my liked songs. Over a 1,000 songs. Now I see only 675 songs from years ago.
  • MihailY
  • Moderator
  • 234 Views
  • 2 replies
  • 0 likes
  • 234 Views
  • 2 replies
  • 0 likes

Superuser Contribution why do I not have the spotify karaoke feature?

I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?

  • Visitor
  • I never got karaoke feature. My app on both my macbook pro and iphone 14 pro is updated. Why do I not have the karaoke feature? Has spotify not released it or withdrawn it? How can I get that feature?
  • Not applicable
  • 2882 Views
  • 12 replies
  • 6 likes
  • 2882 Views
  • 12 replies
  • 6 likes

Porque las letras no se sincronizan con la musica

Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema

  • Visitor
  • Cada que pongo una canción la letra va bien, pero de un momento a otro se traba y la letra se retrasa de la música y es con TODAS las canciones, ya cambie de celular y sigue con el mismo problema
  • Prague
  • Spotify Star
  • 7073 Views
  • 1 replies
  • 1 likes
  • 7073 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Why can’t I see the add to queue option

I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well

  • Casual Listener
  • I click on the three dots on top of the screen but the ads to queue button isn’t there and I can only play on shuffle I can’t seem to remove the shuffle option as well
  • Minaaa0911
  • Casual Listener
  • 339 Views
  • 4 replies
  • 0 likes
  • 339 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re-télécharger ses musiques

Bonjour, j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce Que en rappuyant dessus les morceaux vont se re-télécharger...

  • Visitor
  • Bonjour,   j’ai téléchargé ma playlist spotify hier via Premium et aujourd’**bleep** sans faire exprès j’ai appuyé sur le logo télécharger ce qui a enlevé tous mes morceaux téléchargés. Est ce...
  • Lyubka
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Spotify magnifies homescreen

PlanFree installation version8.8.18 CountryNLDeviceiPhone 13 miniOperating SystemiOS 16.2 My Question or Issueplay spotify songopen notification screen click on the picture if song that’s playingSong picture is now shown across the screendrag screen ...

  • Casual Listener
  •   Plan Free   installation version 8.8.18   Country NL Device iPhone 13 mini Operating System iOS 16.2   My Question or Issue play spotify song open notification ...
  • MihailY
  • Moderator
  • 751 Views
  • 3 replies
  • 0 likes
  • 751 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't log in on iPhone even after changing my password. I can log in okay on my older phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Apple Watch not displaying playlists after new UI introduced

I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play.After the new UI was released lately, it all broke - I can't display the list of playlists when connected to phone and intern...

  • Casual Listener
  • I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play. After the new UI was released lately, it all broke - I can't display t...
  • 180 Views
  • 0 replies
  • 1 likes
  • 180 Views
  • 0 replies
  • 1 likes

spotify connect speaker volume increases when phone disconnects

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room and is very scary to experience for my coworkers.

  • Visitor
  • When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room an...
  • ShervinS
  • Newbie
  • 260 Views
  • 4 replies
  • 2 likes
  • 260 Views
  • 4 replies
  • 2 likes

Superuser Contribution [iOS][Your Library] Go to bottom

There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at the top of the playlist that shortcuts you to the bot...

  • Newbie
  • There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at th...
  • Eni
  • Moderator
  • 209 Views
  • 1 replies
  • 1 likes
  • iOS
    Your Library
  • 209 Views
  • 1 replies
  • 1 likes

Superuser Contribution Something went wrong

PlanFamily premium Device(iPhone 8+Operating System(iOS 10 My Question or Issueevery time I try to browse my library or search for music it says something went wrong. I’ve reset my phone reinstalled Spotify tried logging out, nothing is working!

  • Casual Listener
  •   Plan Family premium     Device (iPhone 8+ Operating System (iOS 10   My Question or Issue every time I try to browse my library or search for music it says something ...
  • Oliver_98
  • Music Fan
  • 5213 Views
  • 32 replies
  • 28 likes
  • 5213 Views
  • 32 replies
  • 28 likes

Superuser Contribution Group session disconnects and fails to play manually-queued songs

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueGroup sessions disconnect often when you’re browsing the app and/or simultaneously playing songs on your device and/or queuing new tracks and/or skipping ahead...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue Group sessions disconnect often when you’re browsing the app and/or simultaneously ...
  • Joan
  • Moderator
  • 8816 Views
  • 3 replies
  • 2 likes
  • 8816 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution i can not use sonos voice control on Spotify

Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify.Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4months coupon for competing solution Deezer.I usually give...

  • Regular
  • Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify. Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4month...
  • j-e
  • Regular
  • 910 Views
  • 2 replies
  • 1 likes
  • 910 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle won’t stop

Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please helpPlanPremiumCountry IPad Air 5 th genOperating SystemiOS 16.3.1 My Question or Issue

  • Casual Listener
  • Playlists continue to shuffle after a few songs in correct order.  Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please help Plan Premium Country   IPad A...
  • Alex
  • Spotify Legend
  • 274 Views
  • 3 replies
  • 0 likes
  • 274 Views
  • 3 replies
  • 0 likes

Superuser Contribution [IOS13][Car][USB] not able to skip a song

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueWhen my phone is connected to my car via usb I am not able to skip a song. I can start playing Spotify but as soon as I skip a song at the car stereo Spotify stops and...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 11 Operating System iOS 13   My Question or Issue When my phone is connected to my car via usb I am not able to skip a song. I can st...
  • _suckmyleftone
  • Casual Listener
  • 2521 Views
  • 11 replies
  • 3 likes
  • 2521 Views
  • 11 replies
  • 3 likes

Superuser Contribution I cant like songs

I cant like more song, i have 2700 like song and i cant add more, the option is not availablePlanPremiumCountryArgentinaDeviceiphone 14 pro maxOperating System ios 16.3.1 My Question or IssueI cant like more song, i have 2700 like song and i cant add...

  • Visitor
  • I cant like more song, i have 2700 like song and i cant add more, the option is not available Plan Premium Country Argentina Device iphone 14 pro max Operating System   ios 16.3.1 &nbs...
  • Eni
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes