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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

143347 Views

503 replies

108 likes

  • 143347 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99980 Views

19 replies

38 likes

  • 99980 Views
  • 19 replies
  • 38 likes

Superuser Contribution I cannot fond the receipt nor the account is updated to premium after pay

I have completed the payment for spotify duo plan for 3 months.My account is not updated to premium nor i can see the receipt

Visitor

I have completed the payment for spotify duo plan for 3 months.My account is not updated to premium nor i can see the receipt

Dian

Spotify Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Solved!! Spotify stops playing at the end of a track

Plan = PremiumCountry = Canada Device = iPhone SE 1Operating System = iOS 15.7.9My Question or IssueWhen listening to my "Discover Weekly" playlist, Spotify stops playing at the end of a track. Always at a different point (eg. after the 10th track, o...

Casual Listener

Plan = Premium Country = Canada   Device = iPhone SE 1 Operating System = iOS 15.7.9 My Question or Issue When listening to my "Discover Weekly" playlist, Spotify stops playing at the...

Madcatxster

Newbie

556 Views

1 replies

1 likes

  • 556 Views
  • 1 replies
  • 1 likes

Superuser Contribution Apple Watch Spotify constantly crashing

Watch model SEWatch iOS 8.3Iphone model XrIphone iOS 15.2.1Spotify version 8.6.96.591PlanPremiumCountryMexicoDevice 1Iphone XrOperating SystemiOS 15.2.1Device 2Apple Watch SEOperating SystemiOS 8.3Spotify version8.6.96.591My Question or IssueBrand ne...

Casual Listener

Watch model SE Watch iOS 8.3 Iphone model Xr Iphone iOS 15.2.1 Spotify version 8.6.96.591 Plan Premium Country Mexico Device 1 Iphone Xr Operating System iOS 15.2.1 Device 2 Apple Wat...

pakanp

Newbie

20400 Views

50 replies

8 likes

Apple Watch
bug
  • 20400 Views
  • 50 replies
  • 8 likes

Superuser Contribution Shuffle and loop not working when connected to car

When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or artist and then connect to my car it unshuffles.

Casual Listener

When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or art...

MihailY

Moderator

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Superuser Contribution Now playing won’t progress track but will show as playing

Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. Can’t turn off notifications to get it to stay off my...

Casual Listener

Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. ...

MihailY

Moderator

501 Views

3 replies

0 likes

  • 501 Views
  • 3 replies
  • 0 likes

How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

Casual Listener

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

bigd4316

Casual Listener

4788 Views

7 replies

25 likes

  • 4788 Views
  • 7 replies
  • 25 likes

Superuser Contribution my local song files won’t show up

i downloaded some songs and they don’t show up in my library even though the setting is turned on

Visitor

i downloaded some songs and they don’t show up in my library even though the setting is turned on

Yordan

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

exclude from my music taste button is not showing up?

i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my personal spotify is a must for kids who only calm down ...

Visitor

i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my pers...

Prague

Community Legend

639 Views

1 replies

1 likes

  • 639 Views
  • 1 replies
  • 1 likes

Superuser Contribution My local files on my phone are not downloading/syncing.

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the songs. They are greyed out and it says they need dow...

Visitor

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the s...

houserockr

Newbie

629 Views

2 replies

1 likes

  • 629 Views
  • 2 replies
  • 1 likes

Superuser Contribution "remove from this playlist" not working

When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back

Newbie

When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back

Yordan

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Linking" a new song automatically tries to add it to the same playlist every time

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 17.0.3 My Question or IssueWhenever I add a song to my liked songs it keeps trying to add it to a playlist I recently added songs to. This is annoying because most of the time I don't want a...

Casual Listener

  Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 17.0.3   My Question or Issue Whenever I add a song to my liked songs it keeps trying to add it to a playlist...

Yordan

Moderator

342 Views

1 replies

1 likes

  • 342 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle keeps reshuffling

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueI’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then come back to the app, and play again, the shuffle order has reshuffled itself...

Regular

Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8   My Question or Issue I’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then c...

EsztiNaomi

Newbie

6951 Views

22 replies

11 likes

  • 6951 Views
  • 22 replies
  • 11 likes

Solved!!Superuser Contribution New Notification Center disappeared

PlanPremium DuoCountryUSADeviceiPhone 12 Pro Operating SystemiOS 16 My Question or IssueHi. A month or so back, Spotify updated to give me the new Notification Center which shows follower activity. I really liked this feature, but today when I opened...

Newbie

  Plan Premium Duo Country USA Device iPhone 12 Pro  Operating System iOS 16   My Question or Issue Hi. A month or so back, Spotify updated to give me the new Notification C...

Chaseypoo

Visitor

1884 Views

4 replies

4 likes

  • 1884 Views
  • 4 replies
  • 4 likes

Superuser Contribution "Add to playlist" not instantly showing up in menu

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 17 My Question or IssueWhen I click on the three dots next to a song to add it to a playlist, the "add to playlist option usually doesn't instantly show up. If I wait a minute or scroll down...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System iOS 17   My Question or Issue When I click on the three dots next to a song to add it to a playlist, the "add to playlist...

Kiril

Moderator

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user cannot see premium content

PlanPremiumCountryUK currently in TurkeyDeviceiPhone 12Operating SystemIos 17 My Question or IssueI am a member of a premium family plan but cannot see content included in premium. I’ve updated the app.

Visitor

Plan Premium Country UK currently in Turkey Device iPhone 12 Operating System Ios 17   My Question or Issue I am a member of a premium family plan but cannot see content included in pr...

Lyubka

Moderator

473 Views

1 replies

1 likes

  • 473 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to clear an entire queue?

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 10 My Question or IssueHow do I delete an entire queue? I can only remove individual songs and I have a queue of more than 50... It's incredibly annoying and painful.I tried the hack of removing ...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 10   My Question or Issue How do I delete an entire queue? I can only remove individual songs and I have a queue of more t...

EdCottingham

Casual Listener

112594 Views

43 replies

42 likes

  • 112594 Views
  • 43 replies
  • 42 likes

Solved!!Superuser Contribution My created playlists are not visible

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlists over years. Would you mind to help me out and che...

Casual Listener

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlist...

JeFo1981

Casual Listener

10652 Views

23 replies

1 likes

  • 10652 Views
  • 23 replies
  • 1 likes

How to: "Mark the playlist containing this song for Offline Sync on your computer or on this iPhone"

PlanPremiumCountryUnited StatesDevicesiPhone 6s PlusMac ProOperating SystemsiOS 12.1.4Mac OS 10.14.2My Question or IssueHi! This is my first post here, and I am having the same issue as another user who posted something similar from a couple of years...

Newbie

Plan Premium Country United States Devices iPhone 6s Plus Mac Pro Operating Systems iOS 12.1.4 Mac OS 10.14.2 My Question or Issue Hi! This is my first post here, and I am having the same ...

elcalebo

Regular

6737 Views

2 replies

1 likes

  • 6737 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Visitor

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...

Joan

Moderator

930 Views

1 replies

1 likes

Account
Premium
  • 930 Views
  • 1 replies
  • 1 likes