Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
50257 Views
15 replies
36 likes

50257 Views
15 replies
36 likes

Superuser Contribution bring dj ai to the uk

dj ai isn’t in the uk why is that so there something wrong with the uk can we not have stuff aswell if there’s a date for this sned or i’m getting sick and tired of american getting everything

TheEthC
Casual Listener
dj ai isn’t in the uk why is that so there something wrong with the uk can we not have stuff aswell if there’s a date for this sned or i’m getting sick and tired of american getting everything
2023-03-20 12:30:19 AM
2023-05-26 2:31:16 PM
Loneliest_Cabin
Spotify
3235 Views
7 replies
3 likes

3235 Views
7 replies
3 likes

Superuser Contribution Spotify keeps randomly changing the song

Plan: PremiumCountry: USADevice: iPhone 8 PlusOperating System: ios 11 My Question or IssueSpotify will randomly change the song while I’m listening on my iPhone. It changes to a completely random song, not saved to my library or playlists. I thought...

brookenurse
Casual Listener
Plan: Premium Country: USA Device: iPhone 8 Plus Operating System: ios 11 My Question or Issue Spotify will randomly change the song while I’m listening on my iPhone. It change...
2019-07-22 3:18:24 AM
2023-05-26 12:58:23 PM
MihailY
Moderator
2439 Views
5 replies
1 likes

2439 Views
5 replies
1 likes

Superuser Contribution someone logged into my account and it messed up my listening history.

Recently, somebody logged into my account and started listening to their own music on it. I changed my password and it kicked them off, but now my entire listening history and my recommends are completely off-track. what can i do to fix this? is it p...

cyberp1ush
Newbie
Recently, somebody logged into my account and started listening to their own music on it. I changed my password and it kicked them off, but now my entire listening history and my recommends are compl...
2023-05-24 10:15:49 AM
2023-05-25 10:36:25 AM
Lyubka
Moderator
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Superuser Contribution Shuffle Stuck Enabled With Premium Duo in Offline Mode

PlanPremium DuoCountryUSADeviceiPhone 11Operating SystemiOS 16.4.1 My Question or IssueThis is now the second time that my shuffle has become stuck enabled. I have Premium Duo yet I don’t have access to premium features as simple as disabling shuffle...

general_sweeyo
Newbie
Plan Premium Duo Country USA Device iPhone 11 Operating System iOS 16.4.1 My Question or Issue This is now the second time that my shuffle has become stuck enabled. I have Premium Du...
2023-05-23 7:27:40 PM
2023-05-25 8:56:20 AM
Joan
Moderator
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Superuser Contribution Spotify version 8.8.37 crash on iOS 16.5

Aften i have updated my Spotify to version 8.8.37 it crash a lot on my new iPhone 14 Pro PlanPremium Country Danmark Device iPhone 14 Pro Operating SystemiOS 16.5

user-removed
Visitor
Aften i have updated my Spotify to version 8.8.37 it crash a lot on my new iPhone 14 Pro Plan Premium Country Danmark Device iPhone 14 Pro Operat...
2023-05-23 1:28:25 PM
2023-05-24 1:34:03 PM
MihailY
Moderator
619 Views
1 replies
0 likes

619 Views
1 replies
0 likes

Solved!!Superuser Contribution I can’t tap songs to play after a certain point in a playlist.

Plan PremiumCountryFrance DeviceiPhone 13Operating SystemIOS 16.4.1Spotify version 8.8.36.571 My Question or IssueRecently, I’m unable to select songs after a certain point in a playlist.

user-removed
Visitor
Plan Premium Country France Device iPhone 13 Operating System IOS 16.4.1 Spotify version 8.8.36.571 My Question or Issue Recently, I’m unable to select songs aft...
2023-05-18 7:21:28 AM
2023-05-24 10:42:11 AM
user-removed
Not applicable
1010 Views
9 replies
0 likes

1010 Views
9 replies
0 likes

Podcasts stops playing.

PlanPremiumCountrySwedenDeviceiPhone 14 proOperating System16.4.1 (a) My Question or Issuepodcasts stops playing randomly. Sometimes it changes to another episode.when returning to the episode i was listening to, 30-60 minutes of listening progress i...

Borgheim
Regular
Plan Premium Country Sweden Device iPhone 14 pro Operating System 16.4.1 (a) My Question or Issue podcasts stops playing randomly. Sometimes it changes to another episode. when retu...
2023-05-04 2:06:10 AM
2023-05-24 9:55:04 AM
Taiser
Casual Listener
559 Views
3 replies
2 likes

559 Views
3 replies
2 likes

Superuser Contribution I can’t see any of my friends’ playlists or activity

Device8th gen iPadOperating SystemiOS 16.5 My Question or IssueI can’t see my friends’ playlists or activity on my iPad despite it being visible on mobile (Android). I’ve updated my OS, uninstalled and reinstalled spotify, restarted my device, but no...

FriendlyHamster
Visitor
Device 8th gen iPad Operating System iOS 16.5 My Question or Issue I can’t see my friends’ playlists or activity on my iPad despite it being visible on mobile (Android). I’ve updated my ...
2023-05-23 7:35:17 AM
2023-05-24 9:37:33 AM
Lyubka
Moderator
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Superuser Contribution Local Files Folder

hey! So I have an IPhone 14 and I have a family plan for premium. recently, I tried to get the local files folder to work so that I can listen to some of my own music. However, no matter what I do this folder will not show up. Why? Can I get some hel...

icedbacon205
Newbie
hey! So I have an IPhone 14 and I have a family plan for premium. recently, I tried to get the local files folder to work so that I can listen to some of my own music. However, no matter w...
2023-05-23 5:51:37 AM
2023-05-24 9:26:00 AM
Joan
Moderator
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Solved!!Superuser Contribution Premium Family working on PC, but not on iPhone

PlanPremium FamilyCountryNorwayDeviceiPhone 14 pro maxOperating System My Question or IssueI pay for Premium Family and have two other familiy members signed in. One keeps getting the attached error message when attempting to run Spotify on his iPhon...

POF123
Newbie
Plan Premium Family Country Norway Device iPhone 14 pro max Operating System My Question or Issue I pay for Premium Family and have two other familiy members signed in. One keeps gett...
2023-05-22 8:26:52 PM
2023-05-24 8:45:10 AM
Joan
Moderator
351 Views
1 replies
0 likes
iphone
Your last payment didn't work

351 Views
1 replies
0 likes

Where is radio like/dislike?

Plan: PremiumCountry: USDevice: iPhone 7Operating System: ios 12.1.4 The thumbs up/thumbs down icons within radio are gone, replaced by a heart and a circle/slash icon. Aside from the general library, the radio feature is hands down the best feature ...

cypa
Music Fan
Plan: Premium Country: US Device: iPhone 7 Operating System: ios 12.1.4 The thumbs up/thumbs down icons within radio are gone, replaced by a heart and a circle/slas...
2019-02-13 11:03:26 PM
2023-05-24 6:31:08 AM
rhys111
Casual Listener
3714 Views
6 replies
15 likes
dislike
like
Radio

3714 Views
6 replies
15 likes

Superuser Contribution Spotify Lyrics Window Closing Randomly

PlanPremiumCountryJapan DeviceiPhone 11 Operating SystemiOS 13 My Question or IssueHello, I have a problem with the Lyrics function of Spotify. I am using the Japanese premium version of Spotify which gives me access to the synchronized song lyrics t...

Potchary
Visitor
Plan Premium Country Japan Device iPhone 11 Operating System iOS 13 My Question or Issue Hello, I have a problem with the Lyrics function of Spotify. I am using the Japan...
2020-09-11 4:27:56 AM
2023-05-24 1:01:37 AM
Marty17
Newbie
3494 Views
15 replies
4 likes
Bugs issues
lyrics feature

3494 Views
15 replies
4 likes

Solved!!Superuser Contribution Shuffling album playing random songs instead of the songs from the album

PlanFreeCountryUKDeviceiPhone 12Operating SystemiOS 16.4.1 (up to date) My Question or IssueHi, the issue I've been having with trying to play one particular album is that it often plays these random Indian songs instead of the album I want to listen...

ColeGateNB
Casual Listener
Plan Free Country UK Device iPhone 12 Operating System iOS 16.4.1 (up to date) My Question or Issue Hi, the issue I've been having with trying to play one particular album is that it...
2023-05-17 2:42:01 PM
2023-05-23 12:19:18 AM
ParentalControl
Composer
3456 Views
5 replies
1 likes

3456 Views
5 replies
1 likes

Solved!! iOS Family: can' play my music when another familly member listens to Spotify

Hi everyone, when I play my music (eg in my car) and my wife or kids play music as well on their devices, I can't play my music any more and my Spotify app forces me to play my wife's music! How can we play our own music ?

Laurent35
Regular
Hi everyone, when I play my music (eg in my car) and my wife or kids play music as well on their devices, I can't play my music any more and my Spotify app forces me to play my wife's music! How can ...
2018-11-28 4:33:05 PM
2023-05-23 10:34:24 AM
gilbz666
Visitor
2585 Views
10 replies
0 likes

2585 Views
10 replies
0 likes

Shuffle is limiting songs to a few looped instead of larger playlist

I have over 1000 songs on my playlist. Suddenly I am only hearing the same songs looping over and over again. About 15 songs or so and it won't play other songs. I took off repeat. I took off autoplay. I was guided by Spotify to remove the app from m...

New user
Visitor
I have over 1000 songs on my playlist. Suddenly I am only hearing the same songs looping over and over again. About 15 songs or so and it won't play other songs. I took off repeat. I took off autopla...
2023-05-22 1:32:26 PM
2023-05-23 8:39:57 AM
Kiresafoster34
Casual Listener
317 Views
1 replies
1 likes

317 Views
1 replies
1 likes

Audio auto adjusts on call suddenly

PlanFreeDeviceiPhone 14 So Im on discord calls and Spotify often during work to talk to friends. Before, I could listen to both at the same time and could hear both fine, but suddenly today it started lowering the volume of the podcast/music whenever...

HopeHigg
Visitor
Plan Free Device iPhone 14 So Im on discord calls and Spotify often during work to talk to friends. Before, I could listen to both at the same time and could hear both fine, but suddenly ...
2023-05-23 4:58:54 AM
227 Views
0 replies
0 likes

227 Views
0 replies
0 likes

Superuser Contribution Family subscription - Wifes phone changes my music

If I am playing my spotify account and my wife then plays her on her phone it cuts mine off or switches to my phone listening to her account. I have the family subscription and we are both registered individually. How can I make it that we can all pl...

BentlyDog
Visitor
If I am playing my spotify account and my wife then plays her on her phone it cuts mine off or switches to my phone listening to her account. I have the family subscription and we are both regi...
2020-02-29 3:34:08 PM
2023-05-22 11:02:44 PM
Susan_GP
Moderator
2536 Views
3 replies
0 likes

2536 Views
3 replies
0 likes

Superuser Contribution Instagram story share error

DeviceiPhone 12Operating SystemiOS 15.5 My Question or IssueAlbum photos and text become too big when sharing songs on Instagram stories. Clearing and reinstalling Instagram or Spotify does not change. But when I saw other people's Instagram stories,...

_Selina_
Newbie
Device iPhone 12 Operating System iOS 15.5 My Question or Issue Album photos and text become too big when sharing songs on Instagram stories. Clearing and reinstalling Instagram or Spoti...
2022-06-07 3:49:52 PM
2023-05-22 9:25:27 PM
TyPetty
Newbie
2450 Views
9 replies
1 likes

2450 Views
9 replies
1 likes

Superuser Contribution iPhone 14 Pro UI Bug

PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 16.1 My Question or IssueWhen I press and hold on the dynamic island to bring up my playback controls, the name of the song is covered by the island. It is only a Small UI bug that...

bwest1027
Newbie
Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 16.1 My Question or Issue When I press and hold on the dynamic island to bring up my playback controls, t...
2022-10-04 4:04:23 AM
2023-05-22 8:46:54 PM
wintermute94
Newbie
538 Views
2 replies
0 likes

538 Views
2 replies
0 likes

Solved!!Superuser Contribution Can't stop sponsored recommendations (iOS, family plan)

Premium FamilyUSAiPhone 13 miniiOS 16.5App version 8.8.36.571 For the third time now I've been presented with a "New music for you" sponsored recommendation and, for the third time, I've clicked the "What's this?" link and selected that I don't want ...

mjbraun
Music Fan
Premium Family USA iPhone 13 mini iOS 16.5 App version 8.8.36.571 For the third time now I've been presented with a "New music for you" sponsored recommendation and, for the third time, ...
2023-05-20 6:47:27 PM
2023-05-21 7:40:45 PM
mjbraun
Music Fan
1571 Views
2 replies
3 likes
(advertising)
(iOS)
(notifications)

1571 Views
2 replies
3 likes

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