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iOS (iPhone, iPad)

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30677 Views

40 replies

9 likes

  • 30677 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95399 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1031 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293845 Views

60 replies

15 likes

  • 293845 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123748 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Can't change picture on my Spotify playlists anymore

Hello! I used to be able to change the pictures and edit the descriptions on my Spotify playlists on iOS. (Picture for example below).  Now I am suddenly unable to do this. I'm not sure if it's because of a recent iOS update, a recent Spotify update,...

Visitor

  Hello! I used to be able to change the pictures and edit the descriptions on my Spotify playlists on iOS. (Picture for example below).   Now I am suddenly unable to do this. I'm not sure ...

Joan

Moderator

6862 Views

3 replies

0 likes

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Solved!!Superuser Contribution Amazon registered devices not showing on Spotify with different account

We are a house hold that has a shared Spotify family plan. We also have a family plan for Amazon. We have several Amazon echo devices and the ones which are registered with with particular account will show up as devices to play from for that user bu...

Casual Listener

We are a house hold that has a shared Spotify family plan. We also have a family plan for Amazon. We have several Amazon echo devices and the ones which are registered with with particular account wi...

Greeksense

Casual Listener

831 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Mini Cooper Steering Wheel Skip Buttons NOT WORKING.

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 12.4 When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not work, and on the speedo it says "(Multimedia icon) Not Available". This is ...

Visitor

Plan Premium Country UK Device iPhone 8 Operating System iOS 12.4   When using Spotify over bluetooth or USB directly with my Mini Cooper the skip buttons on the steering wheel do not w...

12312fsadfsd

Visitor

7660 Views

3 replies

2 likes

bluetooth
Functionality
Mini
Mini Connected
Premium
Skipping songs
Steering wheel
usb
  • 7660 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify stuttering on Apple Tv

PlanPremiumCountrySouth AfricaDeviceApple Tv 4k 32 GBOperating SystemtvOS 17.0 My Question or IssueI have the issue where whenever I play music on Spotify on my Apple Tv the song starts stuttering as if my network is slow.In this cases I ran a speedt...

Casual Listener

Plan Premium Country South Africa Device Apple Tv 4k 32 GB Operating System tvOS 17.0   My Question or Issue I have the issue where whenever I play music on Spotify on my Apple Tv the ...

Not applicable

3180 Views

11 replies

2 likes

apple TV
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  • 11 replies
  • 2 likes

Superuser Contribution Errores en la aplicacion spotify en mi iphone

Hola: Llevo aproximadamente 2-3 meses teniendo problemas con mi aplicación. Es lenta, tarda en reproducir lo que selecciono, incluso no puedo gestionar mis playlist ni podcast, cuando logro reproducir algo de musica se detiene y se cierra la aplicaci...

Casual Listener

Hola:    Llevo aproximadamente 2-3 meses teniendo problemas con mi aplicación. Es lenta, tarda en reproducir lo que selecciono, incluso no puedo gestionar mis playlist ni podcast, cuando ...

nedzea1

Casual Listener

1814 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution release radar, discover weekly + genre mixes no longer have preview slides

just last week i was able to preview my release radar, discover weekly and genre mix playlists in almost like a tiktok preview slide format with the spotify cavases. it was really useful for those of us with adhd and shorter attention spans. i have a...

Casual Listener

just last week i was able to preview my release radar, discover weekly and genre mix playlists in almost like a tiktok preview slide format with the spotify cavases. it was really useful for those of...

Ivelina

Moderator

1533 Views

3 replies

0 likes

Discover Weekly
genre mixes
Playlists
Release Radar
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Superuser Contribution CarPlay is stuck if connected without Internet Connection

Since Like 2 months, I have the issue that the Spotify App is stuck in the screen „you are offline“ if CarPlay is connecting to my iPhone in my underground Garage without having an internet connection. Before, it loaded automatically as soon celluar ...

Casual Listener

Since Like 2 months, I have the issue that the Spotify App is stuck in the screen „you are offline“ if CarPlay is connecting to my iPhone in my underground Garage without having an internet connectio...

Ivelina

Moderator

1361 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Overlapping buttons in queue

PlanPremiumCountryIsraelDeviceiPhone 13 proOperating SystemiOS 16 My Question or IssueOn Right-to-left language like Hebrew the buttons in the queue overlap making it difficult to skip songs.

Casual Listener

Plan Premium Country Israel Device iPhone 13 pro Operating System iOS 16   My Question or Issue On Right-to-left language like Hebrew the buttons in the queue overlap making it diffic...

Joan

Moderator

849 Views

4 replies

0 likes

  • 849 Views
  • 4 replies
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Superuser Contribution Able to pick music between search bar and current playing song.

So currently on my iPhone 14 Pro Max, I can accidentally tap on a song if I go to pause or press on the current playing song if I press below the current playing song and the search/home/Library bar. I can’t even see what song it is and there’s no re...

Visitor

So currently on my iPhone 14 Pro Max, I can accidentally tap on a song if I go to pause or press on the current playing song if I press below the current playing song and the search/home/Library bar....

Yordan

Moderator

489 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Missing songs from Liked

PlanPremiumCountryUnited States DeviceiPhone 14 pro max / web appOperating SystemiOS 16.3.1 My Question or IssueI’ve been using Spotify for several years and have been collecting songs in the “Liked” playlist for easy recall. However, my growing play...

Casual Listener

Plan Premium Country United States   Device iPhone 14 pro max / web app Operating System iOS 16.3.1   My Question or Issue I’ve been using Spotify for several years and have been...

PetrosWAbraham

Visitor

3347 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Spotify Connect does not work anymore with Sony BDP-S 6700

PremiumAustria DeviceIpad, iPhone 6Operating SystemIOS Since a few days I cannot connect anymore to my Sony BDP-S 6700, which worked excellent in the last years. Does anyone face similiar issues or has an idea.Greets, Günther My Question or Issue

Casual Listener

  Premium Austria   Device Ipad, iPhone 6 Operating System IOS   Since a few days I cannot connect anymore to my Sony BDP-S 6700, which worked excellent in the last years. Doe...

caggy

Newbie

6958 Views

26 replies

4 likes

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  • 26 replies
  • 4 likes

Superuser Contribution Artist greyed out?

This only seems to occur with one artist -- Drake, but any song that he is the only artist on will not play. This occurs in the web player and on the iOS app. The artist is not blocked. I am not behind a VPN. A playlist that was a combination of two ...

Regular

This only seems to occur with one artist -- Drake, but any song that he is the only artist on will not play. This occurs in the web player and on the iOS app. The artist is not blocked. I am not behi...

Eni

Moderator

3189 Views

14 replies

0 likes

  • 3189 Views
  • 14 replies
  • 0 likes

Superuser Contribution When I click play on a playlist, it starts playing a different playlist

I listened to one playlist (Peaceful Piano) with a sleep timer last night, but this morning I went to a different playlist (Folk Pop) and hit play, but it continued to play Peaceful Piano songs despite showing on the Folk Pop playlist page the green ...

Newbie

I listened to one playlist (Peaceful Piano) with a sleep timer last night, but this morning I went to a different playlist (Folk Pop) and hit play, but it continued to play Peaceful Piano songs despi...

Ivelina

Moderator

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs stuck on downloading forever

I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occur in other playlist other than my liked songs. Also the...

Casual Listener

I am also experiencing the same issue and also my liked songs stuck on downloading forever as if a song hasnt being downloaded but I checked and all of them has downloaded. This issue doesnt occ...

Joan

Moderator

4039 Views

4 replies

1 likes

  • 4039 Views
  • 4 replies
  • 1 likes

Superuser Contribution Crossfade doesn’t work in a Jam

PlanPremiumCountryNorwayDeviceiPhone SE (2021) and iPad Pro (2021)Operating SystemiOS 17 My Question or IssueWhen I set up a Spotify Jam, crossfade doesn’t work. It just suddenly skips to the next song where it usually starts to crossfade.

Casual Listener

Plan Premium Country Norway Device iPhone SE (2021) and iPad Pro (2021) Operating System iOS 17   My Question or Issue When I set up a Spotify Jam, crossfade doesn’t work. It just sudd...

Vasil

Moderator

3634 Views

9 replies

0 likes

  • 3634 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Local files disappearing and not downloading correctly

Hi, I have some songs downloaded onto my local files and added to a playlist. When I download the playlist then un-download it they all grey out and disappear from the local files and I have to re-link the local files in the settings to get them back...

Casual Listener

Hi,   I have some songs downloaded onto my local files and added to a playlist. When I download the playlist then un-download it they all grey out and disappear from the local files and I have...

Yordan

Moderator

20263 Views

9 replies

0 likes

Local files not downloading
  • 20263 Views
  • 9 replies
  • 0 likes

Block list is saying it’s empty and that I haven’t blocked any users

I know I have at least 10 other users blocked and I wanted to unblock one but I can’t even view the list. Ive updated the app, logged in from other devices, cleared my cache, deleted and uninstalled the app, and tried to reach out to spotify support ...

Casual Listener

I know I have at least 10 other users blocked and I wanted to unblock one but I can’t even view the list. Ive updated the app, logged in from other devices, cleared my cache, deleted and uninstalled ...

datadegroove

Casual Listener

1121 Views

4 replies

0 likes

  • 1121 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify crashing when opening song menu

PlanPremiumCountry DeviceiPhone 13Operating SystemiOS 17.2.1 My Question or IssueSpotify keeps crashing when I open the song menu of the specific song “No Idea” by Don Toliver, but when I open the song menu for every other song (I think), it works ju...

Casual Listener

  Plan Premium Country   Device iPhone 13 Operating System iOS 17.2.1   My Question or Issue Spotify keeps crashing when I open the song menu of the specific song “No Idea” ...

OscarDC

Moderator

960 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Songs keep skipping when streaming to device via AirPlay

I recently got a new speaker (a Ruark R1S), and since then I'm having real issues listening to Spotify. When I listen to a playlist, or album, it randomly decides to skip past songs, or play in a different order. There's no rhyme or reason to when it...

Casual Listener

I recently got a new speaker (a Ruark R1S), and since then I'm having real issues listening to Spotify. When I listen to a playlist, or album, it randomly decides to skip past songs, or play in ...

mattrichardson1

Casual Listener

1349 Views

2 replies

1 likes

  • 1349 Views
  • 2 replies
  • 1 likes