Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246335 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131473 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456088 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309883 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphoneIOS 16.5My Spotify is version 8.8.43.436
I have reinstalled and updated my phone and Spotify app, but no matter what I try, I cannot access the lyric sharing feature. I have an apple SE second generation iphone IOS 16.5 My Spotify is vers...
Spotify Legend
3900 Views
8 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone SEOperating SystemiOS 17.2.1 My Question or IssueA section was added to the side menu (when you’re on the home page and you click your icon) some time ago that allowed you to quickly access your plan and t...
Plan Premium Country United Kingdom Device iPhone SE Operating System iOS 17.2.1 My Question or Issue A section was added to the side menu (when you’re on the home page and you click...
Regular
1384 Views
4 replies
0 likes
Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11. Acesso minha conta normalmente no notebook, mas n...
Troquei de cartão de crédito e tive minha conta Premium Família cancelada. Realizei nova assinatura com o novo cartão de crédito mas não consigo conectar esta nova assinatura no meu celular Iphone 11...
Spotify Star
683 Views
2 replies
0 likes
So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spotify says they can take them. However, my iPhone 15+...
So I have added 3 albums to my local pc with album art. One of them was orignally .m4a while the other two were .FLAC. I knew FLAC wasn't supported so I converted the files to .m4a 320kbps since Spot...
Casual Listener
4211 Views
4 replies
0 likes
Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and phone are both up to date and have been turned on and...
Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and ph...
Moderator
826 Views
1 replies
0 likes
Não estou conseguindo ouvir nenhuma música
Não estou conseguindo ouvir nenhuma música
Spotify Star
360 Views
1 replies
0 likes
DeviceApple Watch 9 (SIM-less version)Operating System10.4 (21T216) My Question or IssueShuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enabling shuffle on a playlist will just play the songs in order.Using the ...
Device Apple Watch 9 (SIM-less version) Operating System 10.4 (21T216) My Question or Issue Shuffle is not working on the Apple Watch app on downloaded/offline playlists. Hitting/enablin...
Moderator
2315 Views
1 replies
1 likes
Every time I search for a song, after that one song is over, nothing else plays right after.I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling?I've tried checking previous similar questions, but they w...
Every time I search for a song, after that one song is over, nothing else plays right after. I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling? ...
Casual Listener
1586 Views
7 replies
0 likes
PlanPremiumCountry MéxicoDeviceiPhone XSOperating SystemiOS 13.14 Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s no option on settings neither.
Plan Premium Country México Device iPhone XS Operating System iOS 13.14 Lyrics aren’t showing on iPhone XS, tried reinstalling, restarting the phone but nothing works, there’s n...
Visitor
110660 Views
47 replies
33 likes
I have an iPhone 13 Pro Max iOS 16.7.2 I’m in the US
I have an iPhone 13 Pro Max iOS 16.7.2 I’m in the US
Spotify Star
615 Views
1 replies
0 likes
Im no longer using my account in spotify but my payment still ongoing
Im no longer using my account in spotify but my payment still ongoing
Community Legend
580 Views
1 replies
0 likes
iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano
iPhone em iOS 17.4 e 16.6. Em aquecimento durante o uso do app em segundo plano
Spotify Star
605 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone Pro Max 14Operating SystemiOS 17.4 My Question or IssueIt's been working perfectly up until maybe a month or so now, since a month or so ago, each time i start car Spotify will connect up and play, however I fi...
Plan Premium Country Australia Device iPhone Pro Max 14 Operating System iOS 17.4 My Question or Issue It's been working perfectly up until maybe a month or so now, since a month or ...
Casual Listener
2393 Views
2 replies
0 likes
I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house.When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I notice that Spotify jumped to my Sonos speakers in my kit...
I have an iPhone and I listen to Spotify via iOS app. I recently set up Sonos speakers in my house. When I'm at the gym or when I'm driving my car listening to Spotify, my music will stop and I no...
Moderator
3147 Views
6 replies
1 likes
Plan : PremiumDevice: iphone13Operating System iOSMy Question or Issue Dear community, and spotify,I think spotify connect is not working for volume controlling. I have been using spotify with other speakers and web players using spotify sdks, and my...
Plan : Premium Device: iphone13 Operating System iOS My Question or Issue Dear community, and spotify, I think spotify connect is not working for volume controlling. I h...
Casual Listener
57217 Views
74 replies
28 likes
PlanPremiumCountryGermanyDeviceiPhone 15 Pro MaxOperating SystemiOS 17.4 My Question or IssueWhile driving with the car the running playback is interrupted very shortly (multiple dropouts in sequence, each < 1s) at some repeatable points where phone ...
Plan Premium Country Germany Device iPhone 15 Pro Max Operating System iOS 17.4 My Question or Issue While driving with the car the running playback is interrupted very shortly (mult...
Casual Listener
963 Views
2 replies
0 likes
This animation is not smooth. Can we get a fix for this?
This animation is not smooth. Can we get a fix for this?
Spotify Star
663 Views
1 replies
0 likes
When i try to vote for an idea (using safari on ios) my vote doesn't register. specifically i want to vote “yes! A thousand times yes!” on all the idea posts about how the new personalized radio feature sucks in comparison to the old one. I want radi...
When i try to vote for an idea (using safari on ios) my vote doesn't register. specifically i want to vote “yes! A thousand times yes!” on all the idea posts about how the new personalize...
Spotify Star
488 Views
1 replies
0 likes
I am in Australia using an Apple watch ultra. I would like to listen to Audiobooks at 1.5x speed but there is no ability to change this. When will it be built in?Thanks
I am in Australia using an Apple watch ultra. I would like to listen to Audiobooks at 1.5x speed but there is no ability to change this. When will it be built in? Thanks
Spotify Star
708 Views
1 replies
5 likes
PlanFree/PremiumCountry Device(iPhone SE)Operating System(iOS 17.3.1) My Question or IssueI have a new release on Spotfy, done through DistroKid. The songs PLAY correctly, from beginning to end. The complete song is correct. No problem there. The son...
Plan Free/Premium Country Device (iPhone SE) Operating System (iOS 17.3.1) My Question or Issue I have a new release on Spotfy, done through DistroKid. The songs PLA...
Casual Listener
788 Views
1 replies
0 likes
