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Won't play anything when first opening app on ios

Won't play anything when first opening app on ios

Every time I open Spotify to begin listening it shows null on the song timing and won't play anything until I close out the app and re open. It has been doing this for over a month now. My app and phone are both up to date and have been turned on and off recently
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1 Reply

Hey there!

Thanks for reaching out 🙂 
It seems that this issue is isolated to your case, so I'd first recommend clearing your cached data as shown here to see if that would make a difference.
If this doesn't help out, you can go one step further and do a complete clean reinstall of the app.

Tip: Keep in mind that after resetting the cached data, you'd have to re-download your saved offline content.
This will happen automatically upon reopening the app, but I'd recommend doing this when you have a stable Wi-Fi connection.

Keep us posted on how things go!

VasilModerator
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