Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226005 Views

53 replies

13 likes

  • 226005 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151528 Views

506 replies

108 likes

  • 151528 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106163 Views

19 replies

38 likes

  • 106163 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution My created playlists are not visible

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlists over years. Would you mind to help me out and che...

Casual Listener

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlist...

JeFo1981

Casual Listener

10930 Views

23 replies

1 likes

  • 10930 Views
  • 23 replies
  • 1 likes

How to: "Mark the playlist containing this song for Offline Sync on your computer or on this iPhone"

PlanPremiumCountryUnited StatesDevicesiPhone 6s PlusMac ProOperating SystemsiOS 12.1.4Mac OS 10.14.2My Question or IssueHi! This is my first post here, and I am having the same issue as another user who posted something similar from a couple of years...

Newbie

Plan Premium Country United States Devices iPhone 6s Plus Mac Pro Operating Systems iOS 12.1.4 Mac OS 10.14.2 My Question or Issue Hi! This is my first post here, and I am having the same ...

elcalebo

Regular

6801 Views

2 replies

1 likes

  • 6801 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Visitor

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...

Joan

Moderator

976 Views

1 replies

1 likes

Account
Premium
  • 976 Views
  • 1 replies
  • 1 likes

Superuser Contribution Retrieve pop-up announcements?

Plan PremiumCountry USA My Question or IssueI recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could share it. Are pop-up notifications like this saved anywhere, or can I...

Casual Listener

Plan Premium Country USA   My Question or Issue I recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could ...

mcmath26

Newbie

18817 Views

3 replies

1 likes

  • 18817 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts on Apple Watch series 9 cellular version

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone!PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...

Regular

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone! Plan Free/Premium Country   ...

Dian

Spotify Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Does dislike ads do anything?

I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?

Casual Listener

I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?

Firgin

Visitor

1759 Views

1 replies

1 likes

  • 1759 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spoitfy disappears from lock screen when paused

I know this is an old thread but there was no newer one I could reply to. I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to resume playing.

Visitor

I know this is an old thread but there was no newer one I could reply to.   I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to...

Kiril

Moderator

2287 Views

3 replies

0 likes

  • 2287 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPhone app crashes locks up

PlanStudent - PremiumCountryAustraliaDevice(iPhone 7 Plus)Operating System(iOS 15.7.9) My Question or IssueSpotify app randomly stops responding at the end of songs. It will not play the next song automatically, respond to the song forward, back or p...

Casual Listener

Plan Student - Premium Country Australia Device (iPhone 7 Plus) Operating System (iOS 15.7.9)   My Question or Issue Spotify app randomly stops responding at the end of songs. It will ...

Lyubka

Moderator

883 Views

3 replies

2 likes

  • 883 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution HTML tag `` appears in prompt message when deleting a playlist

PlanPremiumCountryTaiwanDeviceiPhone XOperating SystemiOS 14.6App version8.6.48.1180My Question or Issue When deleting a playlist created by myself, the prompt message contains a HTML tag:
which seems like a bug to me, so I reported it here.

Music Fan

Plan Premium Country Taiwan Device iPhone X Operating System iOS 14.6 App version 8.6.48.1180 My Question or Issue   When deleting a playlist created by myself, the prompt message co...

JEYAKUMARjohn

Newbie

1614 Views

8 replies

0 likes

br
HTML tag
  • 1614 Views
  • 8 replies
  • 0 likes

Playing freezes after end of selection

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep moving, but no sound. Any interaction with app then fr...

Visitor

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep mov...

No200

Newbie

907 Views

4 replies

0 likes

  • 907 Views
  • 4 replies
  • 0 likes

Superuser Contribution Group Session - Listen on their own device option

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply to a different question, and one of the moderators s...

Casual Listener

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply t...

jackjong

Newbie

3594 Views

6 replies

0 likes

  • 3594 Views
  • 6 replies
  • 0 likes

Bring back lyrics on mobile

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assistants, etc. Lyrics were far more useful and fun to ha...

Newbie

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assista...

1222432129

Visitor

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't open this type of link on this device

PlanFreeCountryUnited KingdomDevice(iPod Touch 6th Generation)Operating System(iOS 12.4.6)My Question or IssueWhen I press on any song after searching for it, I get the error message 'Spotify can't open this type of link on this device'. I've restart...

Casual Listener

  Plan Free Country United Kingdom Device (iPod Touch 6th Generation) Operating System (iOS 12.4.6) My Question or Issue When I press on any song after searching for it, I get the erro...

Un_XD

Casual Listener

11421 Views

13 replies

0 likes

  • 11421 Views
  • 13 replies
  • 0 likes

Superuser Contribution liked songs

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and why there not there anymore. they used to sit at #1...

Visitor

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and ...

Joan

Moderator

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution RELEASE RADAR NOT UPDATING

PlanPremiumCountryAustraliaDeviceiPhone 14 My Question or IssuePlaylist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve experienced this.

Visitor

  Plan Premium Country Australia Device iPhone 14     My Question or Issue Playlist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve ...

Dian

Spotify Legend

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

Superuser Contribution se bloquea por completo, no responde😖😖😖

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al punto de q se vuelve a bloquear una y otra vezPD: cer...

Casual Listener

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al pu...

Eni

Moderator

950 Views

2 replies

0 likes

  • 950 Views
  • 2 replies
  • 0 likes

How can I revert the latest iOS update on my Spotify app?

PlanPremiumCountryU.S. Device(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI would like to find out how to revert the latest Spotify update for iOS for my Apple iPhone 7. I would not normally reverse an update, but this latest one seems ...

Newbie

Plan Premium Country U.S.   Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue I would like to find out how to revert the latest Spotify update for iOS for my...

Dunwitu

Visitor

8114 Views

11 replies

31 likes

  • 8114 Views
  • 11 replies
  • 31 likes

Superuser Contribution Disable Group Sessions?

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of my sonos speakers for streaming, the often disappear wi...

Casual Listener

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of ...

pbandrews3

Visitor

34144 Views

20 replies

8 likes

Group Sessions
  • 34144 Views
  • 20 replies
  • 8 likes

Superuser Contribution [iOS 15.2.1] EQ disables itself even when turned on previously

[iOS 15.2.1] EQ disables itself even when turned on previouslyDeviceiPhone 12 Hi guys !I found out that the EQ in the app disables by itself but is still shown to be working on Spotify on iOS 15.2.1.This has been happening for quite a few days now an...

Casual Listener

[iOS 15.2.1] EQ disables itself even when turned on previously Device iPhone 12   Hi guys ! I found out that the EQ in the app disables by itself but is still shown to be working on&nbs...

Mishel97

Casual Listener

1478 Views

6 replies

1 likes

Equalizer
iOS 15.2.1
  • 1478 Views
  • 6 replies
  • 1 likes

Superuser Contribution Now Playing Bar is missing from iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueA few hours ago I had my Now Playing bar, could fast forward, rewind, turn shuffle or repeat on/off as needed. Now all of that is gone since it's all hou...

Newbie

    Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue A few hours ago I had my Now Playing bar, could fast forward,...

Yordan

Moderator

1158 Views

3 replies

1 likes

  • 1158 Views
  • 3 replies
  • 1 likes