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iOS (iPhone, iPad)

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 80926 Views
  • 19 replies
  • 37 likes
  • 80926 Views
  • 19 replies
  • 37 likes

Why i cant verify my address

I was invited to family plan but i cant verify my address

  • Visitor
  • I was invited to family plan but i cant verify my address
  • Keanu_C
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Auto shuffle wont turn off even when connected to a personal computer.

I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not letting me do that. And its getting quite annoying co...

  • Newbie
  • I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not le...
  • willam45
  • Casual Listener
  • 395 Views
  • 1 replies
  • 0 likes
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why Spotify app not downloading in iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, Canda Feedback SurveyWhen I am trying to download the Spotify app, it's not clickable....

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,&...
  • Alex
  • Spotify Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • iphone
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution App completely crashes mid song

I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again I have an iPhone 12 I think it is

  • Newbie
  • I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again    I have an iPh...
  • willam45
  • Casual Listener
  • 506 Views
  • 2 replies
  • 0 likes
  • 506 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to stop my speakers from falling asleep and stop playing music.

My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.

  • Visitor
  • My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.
  • Joan
  • Moderator
  • 653 Views
  • 1 replies
  • 0 likes
  • 653 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Smart Shuffle Problem

PlanPremiumCountryNetherlandsDeviceiPhone 12 Pro MaxOperating System(iOS 16.6 (latest) My Question or IssueI have a big playlist of 11h30m. And everytime I wanna listen to it on shuffle. It automatically enables the smart shuffle feauture. And when I...

  • Casual Listener
  • Plan Premium Country Netherlands Device iPhone 12 Pro Max Operating System (iOS 16.6 (latest)   My Question or Issue I have a big playlist of 11h30m. And everytime I wanna listen to it...
  • Joan
  • Moderator
  • 3776 Views
  • 3 replies
  • 0 likes
  • 3776 Views
  • 3 replies
  • 0 likes

High battery drain using Spotify Connect

Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphones or something). However this is no longer the cas...

  • Regular
  • Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphon...
  • bibs15109
  • Newbie
  • 2658 Views
  • 5 replies
  • 2 likes
  • 2658 Views
  • 5 replies
  • 2 likes

Superuser Contribution Not all downloaded songs will play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Ipod Touch doensn't work anymore with Spotify. Why?

PlanPremiumCountrySpainDeviceIpod Touch (Model MC086PY)Operating SystemIIOS 4.2.1 (8C148)My Question or IssueIn my Yoga Center I've been using Spotify Premium since 2013 on my Ipod Touch that is plugged to a music tower. It always worked perfectly by...

  • Casual Listener
  • Plan Premium Country Spain Device Ipod Touch (Model MC086PY) Operating SystemI IOS 4.2.1 (8C148) My Question or Issue In my Yoga Center I've been using Spotify Premium since 2013 on my Ipod ...
  • mohawkman59
  • Newbie
  • 14348 Views
  • 6 replies
  • 0 likes
  • 14348 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify group session kicks me out when I join and try to initiate playing a song

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry united states Device(iPhone, Macbook Pro)Operating System IOSMy Question or IssueWhen I join a group session cre...

  • Casual Listener
  • None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country united states   Device (iPhone, Macbook Pro) O...
  • AlejaR
  • Moderator
  • 13798 Views
  • 8 replies
  • 2 likes
  • 13798 Views
  • 8 replies
  • 2 likes

Superuser Contribution Where did all my music access on Home go? Only have podcasts now as of yesterday

PlanPremiumCanada Device(iPhone 14pro, MacAir 2019Operating System(iOS 16.5.1, Ventura 13.4.1) My Question or IssueWhere did access to music go on Home. Its all podcasts now on my iPhone and my Desktop on MacAir as of July 25, 2023

  • Regular
  • Plan Premium Canada   Device (iPhone 14pro, MacAir 2019 Operating System (iOS 16.5.1, Ventura 13.4.1)   My Question or Issue Where did access to music go on Home. Its all podcasts...
  • Satori007
  • Regular
  • 459 Views
  • 4 replies
  • 0 likes
  • 459 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why is smart shuffle breaking my queue?

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.

  • Newbie
  • The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...
  • 1inchD
  • Visitor
  • 1052 Views
  • 3 replies
  • 4 likes
  • 1052 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shared links keep opening the same album for me, even if the links are different.

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...

  • Visitor
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16   My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...
  • Dian
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Play problem

be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anyone else had a problem using Spotify in your car via an iPh...

  • Newbie
  • be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   M...
  • Dian
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can not sync local songs from Mac to iPhone

I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried:- turning off the firewall on my Mac- completely reinstalling Spotify on my Mac and iPhone pe...

  • Casual Listener
  • I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone.   So far I've tried: - turning off the firewall on m...
  • OscarDC
  • Moderator
  • 3703 Views
  • 6 replies
  • 0 likes
  • 3703 Views
  • 6 replies
  • 0 likes

Shortcuts on home screen nerver changes!

PlanPremium DuoCountryDenmarkDeviceiPhone 11 PeoOperating SystemiOS 16.5.1 (c) My Question or IssueI’ve User Spotify for almost six years, and frist it updated short cuts on the home screen, but then it stopped working every where else but using web ...

  • Regular
  • Plan Premium Duo Country Denmark Device iPhone 11 Peo Operating System iOS 16.5.1 (c)   My Question or Issue I’ve User Spotify for almost six years, and frist it updated short cuts on ...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle only works on wifi

I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app multiple times, and reinstalled. Updated my phone, etc. Wha...

  • Newbie
  • I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi.   I have deleted the app...
  • Alex
  • Spotify Legend
  • 1450 Views
  • 9 replies
  • 0 likes
  • 1450 Views
  • 9 replies
  • 0 likes

iOS app crashing when disconnecting from car

PlanPremiumCountryUnited StatesDeviceiPhone 12/Car thingOperating SystemiOS 16.5.1 My Question or IssueWhen getting out of my car, the app continues to play, the iOS media controls fail to respond and the app UI freezes, requiring a force quit to end...

  • Newbie
  •   Plan Premium Country United States Device iPhone 12/Car thing Operating System iOS 16.5.1   My Question or Issue When getting out of my car, the app continues to play, the iOS ...
  • ofornaerypti
  • Casual Listener
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops music every 30-40 seconds

PlanPremiumCountryIsraelDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issuehey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really annoying and I don’t know what to do anymore I tried everything restarting ...

  • Newbie
  • Plan Premium Country Israel Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue hey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really...
  • kujing
  • Visitor
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

songs liked before a certain update dont trigger now playing when opening app on ios

PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 16.5.1) My Question or Issuei couldnt fit the whole thing in the subject but idk how to shorten it. i play a song on pc and go on my phone to get the link for the song to send i...

  • Casual Listener
  • Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 16.5.1)   My Question or Issue i couldnt fit the whole thing in the subject but idk how to shorten it. i...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes