Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36534 Views

40 replies

10 likes

  • 36534 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101807 Views

115 replies

12 likes

Other
  • 101807 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
  • 1271 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298698 Views

61 replies

16 likes

  • 298698 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125591 Views

19 replies

38 likes

  • 125591 Views
  • 19 replies
  • 38 likes

Superuser Contribution Downloaded Albums taking forever to load offline

PlanPremiumDeviceiPhone 12 Operating SystemiOS 17 1 2 My Question or IssueDownloaded albums take about 2 minutes to load and when it loads it takes another few minutes to play the song if i click one i have reinstalled the app,Clean reinstall as well...

Casual Listener

  Plan Premium Device iPhone 12  Operating System iOS 17 1 2   My Question or Issue Downloaded albums take about 2 minutes to load and when it loads it takes another few minut...

AlejaR

Moderator

1136 Views

7 replies

0 likes

  • 1136 Views
  • 7 replies
  • 0 likes

Ads in Spotify app with premium account

Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member. PlanPremiumCountryNetherlandsDevicePhoneOperating Systemios My Question or IssueCan the ads be disabled? I would like the app to be add free since...

Newbie

Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member.  Plan Premium Country Netherlands Device Phone Operating System ios   My Qu...

Billy-J

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Why is the Kids app so low quality?

I'd say that the Spotify Kids app is very low quality. Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. Besides that lots of features are missing that would make it actu...

Casual Listener

I'd say that the Spotify Kids app is very low quality.   Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. &nbs...

fsegura9

Visitor

758 Views

1 replies

0 likes

iPad
kids
  • 758 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get a hacker removed from my account

Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.

Visitor

Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.

Maria

Moderator

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Files syncing incorrectly

PlanPremiumCountryItalyDevice(iPhone 14)Operating System(iOS 17.1.2) My Question or IssueHello, I’ve been using the local files feature for years, but in the last few weeks almost all the synced files on my phone became unplayable.As i said I know ho...

Casual Listener

Plan Premium Country Italy Device (iPhone 14) Operating System (iOS 17.1.2)   My Question or Issue Hello, I’ve been using the local files feature for years, but in the last few weeks a...

kamil_lahlou

Newbie

882 Views

3 replies

1 likes

  • 882 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify stops playback as soon as I open Reddit app

PlanPremiumCountryUSA DeviceiPhone 13 proOperating SystemiOS 17.21 Reddit app free version 2023.50.1.614338AirPods Pro v1 Spotify playback stops immediately when I open the Reddit app. if I change screens to other apps, playback resumes immediately. ...

Casual Listener

Plan Premium Country USA  Device iPhone 13 pro Operating System iOS 17.21   Reddit app  free version  2023.50.1.614338 AirPods Pro v1   Spotify playback stops...

Lyubka

Moderator

9076 Views

3 replies

0 likes

  • 9076 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discography for the artist R3HAB not loading entirely on mobile

Plan | PremiumCountry | United StatesDevice | iPhone SE 1st GenerationOperating System | iOS 15.7.5 The discography for the artist R3HAB only goes back to 2019 on mobile, however on desktop it goes back to 2009. I can search for older tracks and find...

Regular

Plan | Premium Country | United States Device | iPhone SE 1st Generation Operating System | iOS 15.7.5   The discography for the artist R3HAB only goes back to 2019 on mobile, however on de...

sunmarsh

Regular

1172 Views

7 replies

0 likes

  • 1172 Views
  • 7 replies
  • 0 likes

Superuser Contribution Long delays in airplane mode

PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemiOS 17.2.1 My Question or IssueI'm experiencing intermittently when I'm in airplane mode, that the app takes a long time to show my selection or play content. I see the 3 dots flashing for more t...

Casual Listener

Plan Premium Country US Device iPhone 14 Pro Operating System iOS 17.2.1   My Question or Issue I'm experiencing intermittently when I'm in airplane mode, that the app takes a long tim...

MihailY

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution ‘…’ function on list of podcast episodes not responsive

PlanPremiumCountryUKDeviceiPad Pro 11” 2nd GenOperating SystemiOS 17.2 (latest) Spotify version: 8.8.96.395 My Question or IssueWhen on the section displaying a podcasts’ entire list of episodes, the ‘…’ function (used to show add to queue etc) does ...

Regular

Plan Premium Country UK Device iPad Pro 11” 2nd Gen Operating System iOS 17.2 (latest)   Spotify version: 8.8.96.395   My Question or Issue When on the section displaying a podc...

Lyubka

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution RW/FF is not working from the Car via Bluetooth

PlanPremiumCountryCanadaDeviceiPhone15Operating SystemiOS 17.2 My Question or IssueSpotify (version 8.8.96.395) supports RW/FF feature (according to the BT log) and can see those buttons in the car. However, when selecting either RW/FF on Car side, S...

Casual Listener

Plan Premium Country Canada Device iPhone15 Operating System iOS 17.2   My Question or Issue Spotify (version 8.8.96.395) supports RW/FF feature (according to the BT log) and can ...

Joan

Moderator

1784 Views

1 replies

0 likes

  • 1784 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 Second Stop on All Platforms

PlanPremium Family PlanCountryUSADeviceIphone14 Pro Mx (iOS16.2), Dell Inspiron Laptop/Tablet Windows 11 Pro, iPhone Xr iPhone 16.1.1) My Question or IssueEvery platform stops playing music after 30 seconds, both iPhone and Windows. Music is paused, ...

Casual Listener

Plan Premium Family Plan Country USA Device Iphone14 Pro Mx (iOS16.2), Dell Inspiron Laptop/Tablet Windows 11 Pro, iPhone Xr iPhone 16.1.1)   My Question or Issue Every platform stops pl...

OliverM12

Newbie

3976 Views

8 replies

1 likes

  • 3976 Views
  • 8 replies
  • 1 likes

Superuser Contribution Listing bug on +1000 episode podcasts

I am a IOS Premium user from Turkey. I have a problem with a podcast’s listing on mobile device. I think its related to the episode count on that podcasts. I record a video about my problem I hope it helps. By the way, I also have an Android device I...

Visitor

I am a IOS Premium user from Turkey. I have a problem with a podcast’s listing on mobile device. I think its related to the episode count on that podcasts. I record a video about my problem I hope it...

MihailY

Moderator

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Superuser Contribution My song on repeat won't repeat from the beginning.

PlanPremium FamilyCountryUSA Device(iPhone 12 Pro Max)Operating System(iOS 16.6.1) My Question or IssueI'll have a song on repeat and after a while, the song will repeat but not from the beginning of the song

Visitor

Plan Premium Family Country USA   Device (iPhone 12 Pro Max) Operating System (iOS 16.6.1)   My Question or Issue I'll have a song on repeat and after a while, the song will repe...

GraceListener

Visitor

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes

Superuser Contribution Better way to play music on FaceTime

I have a hard time sharing my Spotify music while on FaceTime. When I click SharePlay the other person is never able to hear it

Casual Listener

I have a hard time sharing my Spotify music while on FaceTime. When I click SharePlay the other person is never able to hear it 

Kiril

Moderator

4860 Views

1 replies

0 likes

  • 4860 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back auto play on the same playlist

I want to listen to the music on my playlist over and over again without having to hit play every-time it ends. It used to do this but they got rid of it in the new update. I don’t want to hear similar music once the playlist comes to a close!

Visitor

I want to listen to the music on my playlist over and over again without having to hit play every-time it ends. It used to do this but they got rid of it in the new update. I don’t want to hear simil...

MihailY

Moderator

882 Views

3 replies

1 likes

  • 882 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify on TV stops playing when phone leaves house

Hi! I like to leave music on for my cat when I go out. However, Spotify on my Smart TV stops playing when my phone goes elsewhere. Any ideas how to avoid? Plan: PremiumCountry: USDevice: iPhone 7

Visitor

Hi! I like to leave music on for my cat when I go out. However, Spotify on my Smart TV stops playing when my phone goes elsewhere. Any ideas how to avoid?   Plan: Premium Country: US Device:...

Ivelina

Moderator

1731 Views

3 replies

0 likes

  • 1731 Views
  • 3 replies
  • 0 likes

Superuser Contribution Excessive data usage

I went out for less than 10 minutes and listened to songs I had downloaded to my phone and Spotify used 233 Mb of data. What’s going on here?

Roadie

I went out for less than 10 minutes and listened to songs I had downloaded to my phone and Spotify used 233 Mb of data. What’s going on here?

OkayPerson

Visitor

6875 Views

17 replies

1 likes

  • 6875 Views
  • 17 replies
  • 1 likes

Superuser Contribution Podcasts keep changing episodes randomly in the middle of listening

PlanFree/PremiumCountry DeviceIphone13Operating System(iOS 17.1.2) My Question or IssueMy title - for the past few weeks my podcasts skip to a different podcast in the middle of an episode all on their own. This is annoying.

Newbie

Plan Free/Premium Country   Device Iphone13 Operating System (iOS 17.1.2)   My Question or Issue My title - for the past few weeks my podcasts skip to a different podcast in the m...

Susan_GP

Moderator

1717 Views

1 replies

0 likes

  • 1717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs download option

In my Android phone it is possible to download the liked songs list. In my iPhone I can download any list, but not my liked songs list (same list which can be downloaded in android) . (I can copy them manually, create a new list which I can download,...

Visitor

In my Android phone it is possible to download the liked songs list.    In my iPhone I can download any list, but not my liked songs list (same list which can be downloaded in android) .&...

Vasil

Moderator

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Somehow created two different shows when working to add this months episode

I did review the GuidelinesI’m a monthly podcaster working on a Mac Book Pro.My operating system is Sonoma 14.0 In Previous Months I added new podcast episodes to my podcast show by using one of the following links https://podcasters.spotify.com/pod/...

Casual Listener

I did review the Guidelines I’m a monthly podcaster working on a Mac Book Pro. My operating system is Sonoma 14.0   In Previous Months I added new podcast episodes to my podcast show by usi...

LRShimer

Casual Listener

2132 Views

3 replies

0 likes

  • 2132 Views
  • 3 replies
  • 0 likes