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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Michaelman11

Regular

234027 Views

55 replies

13 likes

  • 234027 Views
  • 55 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

157360 Views

507 replies

108 likes

  • 157360 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107898 Views

19 replies

38 likes

  • 107898 Views
  • 19 replies
  • 38 likes

Superuser Contribution Removed from Beta Test, can I get back in?

I was part of the Beta Testing program for the past (almost) 7 years and discovered this morning that I have been removed from the program.I believe that this is due to iOS offloading TestFlight from my iPhone and the app therefore not updating to th...

Roadie

I was part of the Beta Testing program for the past (almost) 7 years and discovered this morning that I have been removed from the program. I believe that this is due to iOS offloading TestFlight ...

MattSuda

Spotify Star

2342 Views

2 replies

0 likes

  • 2342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why can't I log in to Spotify on my iPhone 4

PhoneiPhone 4 Operating SystemiOS 6.1.3I've always used my trusty iPhone 4 as a music player. I love it and I like how it has some features modern phone's dont have (headphone jack) I was trying to log in to Spotify on it and it won't let me at allPl...

Newbie

Phone iPhone 4  Operating System iOS 6.1.3 I've always used my trusty iPhone 4 as a music player. I love it and I like how it has some features modern phone's dont have (headphone jack) I wa...

Dian

Spotify Legend

1223 Views

1 replies

0 likes

  • 1223 Views
  • 1 replies
  • 0 likes

Problems with BMW Connected seem to have returned ?

PlanPremiumCountryUKDevice(iPhone 11)Operating System(iOS Spotify8.8.18.559 My Question or IssueA few months ago, there was issue with BMW Connect Drive - an update broke it, but it was eventuallly fixed https://community.spotify.com/t5/Ongoing-Issue...

Newbie

Plan Premium Country UK Device (iPhone 11) Operating System (iOS   Spotify8.8.18.559         My Question or Issue A few months ago, there was issue with BMW Co...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stuck downloading 0 of 1

PlanPremium 8.8.18CountryUSADevice(iPhone 14 Pro)Operating System(iOS 16.3.1) stuck downloading 0 of 1, and I went through all playlists and nothing is being downloaded. Unable to download anything new. Tried on wifi and on 5g at 700+ mbs. My Questio...

Visitor

  Plan Premium 8.8.18 Country USA Device (iPhone 14 Pro) Operating System (iOS 16.3.1)   stuck downloading 0 of 1, and I went through all playlists and nothing is being downloaded...

Dian

Spotify Legend

1652 Views

1 replies

0 likes

  • 1652 Views
  • 1 replies
  • 0 likes

How can I get the AI dj feature

I updated my spotify to the latest version and I still don’t have the dj feature

Visitor

I updated my spotify to the latest version and I still don’t have the dj feature

Krispnclean

Regular

1996 Views

2 replies

1 likes

  • 1996 Views
  • 2 replies
  • 1 likes

Spotify app not working on my iPhone.

For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I deleted the app and reinstalled it. That seemed to fix ...

Newbie

For about a week or two, the Spotify app on my iPhone hasn’t been working. The website works fine, but the app won’t load anything. I tried restarting my phone and that didn’t fix anything, so I dele...

sendsent

Regular

938 Views

2 replies

1 likes

  • 938 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify has started to only play previews of tracks

I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged out and back into my account on the App, but still do...

Visitor

I have premium individual. Last night everything was working fine. Today it only plays about 50 seconds of each track before jumping to the next. I’ve restarted my iPhone (14 Pro Max), I’ve logged ou...

MihailY

Moderator

1127 Views

1 replies

0 likes

  • 1127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adding songs to liked songs

Spotify automatically liking and adding songs of artist dj Rehab to my liked songs. I am not following him on spotify. This problem only happens with Rehab songs. What the hell is this

Visitor

Spotify automatically liking and adding songs of artist dj Rehab to my liked songs. I am not following him on spotify. This problem only happens with Rehab songs. What the hell is this

Lyubka

Moderator

2464 Views

1 replies

0 likes

  • 2464 Views
  • 1 replies
  • 0 likes

Spotify iPhone and Samsung bluray please help?

Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater?Home Bargains Portal

Casual Listener

Anyway to play Spotify on my iPhone through my Samsung Bluray and home theater? Home Bargains Portal  

Prague

Community Legend

3371 Views

1 replies

1 likes

  • 3371 Views
  • 1 replies
  • 1 likes

Superuser Contribution Google nest Mini not showing up remotely in Spotify but amazon echodot does

I have a google nest mini speaker and Amazon echo dot speaker at home. Both are linked to my Spotify account and shows up in Spotify when I’m at home. But If I’m in the office, I can see my Amazon echo dot as one of the devices in my Spotify and I ca...

Casual Listener

I have a google nest mini speaker and Amazon echo dot speaker at home. Both are linked to my Spotify account and shows up in Spotify when I’m at home. But If I’m in the office, I can see my Amazon ec...

Docryan

Casual Listener

4468 Views

2 replies

0 likes

  • 4468 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Playlist visibility

Since the home page (view profile) has changed, I can’t easily see which of my playlists or liked playlists are visible to the public and which aren’t.I can see a list of my playlists from the “preview profile” selection. However, I can’t click on th...

Visitor

Since the home page (view profile) has changed, I can’t easily see which of my playlists or liked playlists are visible to the public and which aren’t. I can see a list of my playlists from the “pre...

Yordan

Moderator

531 Views

1 replies

0 likes

iOS
Playlists
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stopped Halfway ..and then what? please help

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks !Now I need to resync my music all over again and it took ages to complete!Was syncing them from my imac to iphone the whole day and could...

Newbie

I discovered my music suddenly stopped while playing offline on my iphone4 and this been going on for two weeks ! Now I need to resync  my music all over again and it took ages to complete! Wa...

Lyubka

Moderator

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I quickly see which songs are liked within a playlist?

(app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they removed the heart. Is there any other way to view this ...

Newbie

(app) When scrolling through a playlist, you could see if it contained any of your liked songs. However, now you have to tap the three dots on each track to check whether it's liked because they remo...

Yordan

Moderator

6121 Views

9 replies

9 likes

  • 6121 Views
  • 9 replies
  • 9 likes

Do you like button has changed to a plus how do I change it back

How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my playlists to attitude, I don’t want this. I want it bac...

Newbie

How I would normally “like” a song, through swiping, or the heart button, has changed to “+”/“check”. When I use this feature instead of it adding to my liked songs instead of the list of all my play...

Rohdot

Music Fan

652 Views

1 replies

1 likes

  • 652 Views
  • 1 replies
  • 1 likes

Spotify not playing

Start the app on my iPhone gives me just a black screen with the Spotify icon.

Visitor

Start the app on my iPhone gives me just a black screen with the Spotify icon.

Prague

Community Legend

620 Views

1 replies

1 likes

  • 620 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloaded MP3s not visible in local files on 6th generation Ipad running 16.3 .1

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

1086 Views

1 replies

0 likes

  • 1086 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for Artists canvas bug

 PlanPremiumCountryLatviaDeviceiPhone 11Operating SystemiOS 16.2 My Question or Issue Hello! Apparently I have this weird issue that after checking 2-3 canvas of my upcoming EP, my song list gets bugged and shows repeating tracks. Here's a list befor...

Music Fan

  Plan Premium Country Latvia Device iPhone 11 Operating System iOS 16.2   My Question or Issue   Hello!   Apparently I have this weird issue that after checking 2-3 canv...

Joan

Moderator

1005 Views

1 replies

0 likes

  • 1005 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 100% Volume glitch when opening app

Listening to spotify music on our Bose Sountouch Wifi speakers, with music already playing. When I open the Spotify app it sets the speaker volume instantly to 100% (not a slow ramp up). This can then be reduced using my phone’s volume side button bu...

Casual Listener

Listening to spotify music on our Bose Sountouch Wifi speakers, with music already playing. When I open the Spotify app it sets the speaker volume instantly to 100% (not a slow ramp up). This can the...

Elena

Moderator

8193 Views

9 replies

4 likes

  • 8193 Views
  • 9 replies
  • 4 likes