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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36754 Views
  • 15 replies
  • 36 likes
  • 36754 Views
  • 15 replies
  • 36 likes

Superuser Contribution Can't log in on iPhone even after changing my password. I can log in okay on my older phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Apple Watch not displaying playlists after new UI introduced

I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play.After the new UI was released lately, it all broke - I can't display the list of playlists when connected to phone and intern...

  • Casual Listener
  • I was using Apple Watch for running, and it was working normally previously, both streaming and offline playlists would play. After the new UI was released lately, it all broke - I can't display t...
  • 200 Views
  • 0 replies
  • 1 likes
  • 200 Views
  • 0 replies
  • 1 likes

spotify connect speaker volume increases when phone disconnects

When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room and is very scary to experience for my coworkers.

  • Visitor
  • When I walk out of my office and wifi signal is lost shortly, the Spotify Connect speaker being controlled from my phone increases volume to 100% abruptly. This happens every time I leave the room an...
  • ShervinS
  • Newbie
  • 289 Views
  • 4 replies
  • 2 likes
  • 289 Views
  • 4 replies
  • 2 likes

Superuser Contribution [iOS][Your Library] Go to bottom

There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at the top of the playlist that shortcuts you to the bot...

  • Newbie
  • There needs to be a button that takes you to the bottom of your playlist on mobile. My playlist of massive and takes ages to scroll through to find my most recent adds. Please just add a button at th...
  • Eni
  • Moderator
  • 238 Views
  • 1 replies
  • 1 likes
  • iOS
    Your Library
  • 238 Views
  • 1 replies
  • 1 likes

Superuser Contribution Something went wrong

PlanFamily premium Device(iPhone 8+Operating System(iOS 10 My Question or Issueevery time I try to browse my library or search for music it says something went wrong. I’ve reset my phone reinstalled Spotify tried logging out, nothing is working!

  • Casual Listener
  •   Plan Family premium     Device (iPhone 8+ Operating System (iOS 10   My Question or Issue every time I try to browse my library or search for music it says something ...
  • Oliver_98
  • Music Fan
  • 5298 Views
  • 32 replies
  • 28 likes
  • 5298 Views
  • 32 replies
  • 28 likes

Superuser Contribution Group session disconnects and fails to play manually-queued songs

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueGroup sessions disconnect often when you’re browsing the app and/or simultaneously playing songs on your device and/or queuing new tracks and/or skipping ahead...

  • Visitor
  • Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue Group sessions disconnect often when you’re browsing the app and/or simultaneously ...
  • Joan
  • Moderator
  • 8884 Views
  • 3 replies
  • 2 likes
  • 8884 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution i can not use sonos voice control on Spotify

Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify.Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4months coupon for competing solution Deezer.I usually give...

  • Regular
  • Hello, As a long time premium subscriber I still don't understand why I can not use Sonos voice control on Spotify. Each time I shop at major outlet in France (like Fnac / Darty) I get a free 4month...
  • j-e
  • Regular
  • 948 Views
  • 2 replies
  • 1 likes
  • 948 Views
  • 2 replies
  • 1 likes

Superuser Contribution Shuffle won’t stop

Playlists continue to shuffle after a few songs in correct order. Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please helpPlanPremiumCountry IPad Air 5 th genOperating SystemiOS 16.3.1 My Question or Issue

  • Casual Listener
  • Playlists continue to shuffle after a few songs in correct order.  Shuffle turned off in all cases. Cleared cache. Clean reinstall. At a loss. Please help Plan Premium Country   IPad A...
  • Alex
  • Spotify Legend
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Superuser Contribution [IOS13][Car][USB] not able to skip a song

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 13 My Question or IssueWhen my phone is connected to my car via usb I am not able to skip a song. I can start playing Spotify but as soon as I skip a song at the car stereo Spotify stops and...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhone 11 Operating System iOS 13   My Question or Issue When my phone is connected to my car via usb I am not able to skip a song. I can st...
  • _suckmyleftone
  • Casual Listener
  • 2587 Views
  • 11 replies
  • 3 likes
  • 2587 Views
  • 11 replies
  • 3 likes

Superuser Contribution I cant like songs

I cant like more song, i have 2700 like song and i cant add more, the option is not availablePlanPremiumCountryArgentinaDeviceiphone 14 pro maxOperating System ios 16.3.1 My Question or IssueI cant like more song, i have 2700 like song and i cant add...

  • Visitor
  • I cant like more song, i have 2700 like song and i cant add more, the option is not available Plan Premium Country Argentina Device iphone 14 pro max Operating System   ios 16.3.1 &nbs...
  • Eni
  • Moderator
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor audio on podcasts

Plan: Spotify PremiumCountry: USA Device: iPhone 13 ProOperating System: iOS 16.3.1 My Question or Issue: The audio quality on podcasts is poor. Each episode skips around, either 5 seconds forward or 5 seconds back. Sometimes the sound comes out dist...

  • Visitor
  • Plan:  Spotify Premium Country:  USA   Device:  iPhone 13 Pro Operating System:  iOS 16.3.1   My Question or Issue:   The audio quality on podcasts is poor....
  • Dian
  • Spotify Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution smart playlist not working

not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs

  • Visitor
  • not sure if this is after the app on ios which updated yesterday but my smart playlist no longer works. i toggle it on and it doesn't add any suggested songs
  • Dian
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast not showing

I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts

  • Newbie
  • I have to keep deleting app in order to see new podcasts episodes specifically joe rogan podcasts
  • Joan
  • Moderator
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t see the list of songs in an album or the artist overview

PlanFreeCountryU.S.Deviceiphone 8 plusOperating SystemiOS 13.5.1 My Question or IssueI can shuffle playlists and listen to songs but i can’t see a list of the songs an artist has or the list of songs in an album. This actually happens a lot to me wit...

  • Visitor
  •   Plan Free Country U.S. Device iphone 8 plus Operating System iOS 13.5.1   My Question or Issue I can shuffle playlists and listen to songs but i can’t see a list of the songs a...
  • Jo
  • Casual Listener
  • 73269 Views
  • 11 replies
  • 11 likes
  • 73269 Views
  • 11 replies
  • 11 likes

Solved!!Superuser Contribution iOS on iPad now unusable - slow responding commands

PlanPremiumCountryUKDeviceiPadOperating SystemiOS 12.5.5Spotify Version8.6.84.1353 My Question or Issue During the last few weeks Spotify on iOS has become unuseable. The App starts off ok but within a short space of time the commands (text click or ...

  • Regular
  • Plan Premium Country UK Device iPad Operating System iOS 12.5.5 Spotify Version 8.6.84.1353   My Question or Issue   During the last few weeks Spotify on iOS has become unuseab...
  • mc343
  • Visitor
  • 3395 Views
  • 18 replies
  • 0 likes
  • 3395 Views
  • 18 replies
  • 0 likes

Superuser Contribution Cannot switch off crossfade

Dear all, Can someone please help me to disable the crossfade function in spotify? I tried the normal crossfade function in the menu, and put this to zero (No effect). When skipping tracks, the music starts randomly between 1 and 30 seconds of the ne...

  • Newbie
  • Dear all, Can someone please help me to disable the crossfade function in spotify? I tried the normal crossfade function in the menu, and put this to zero (No effect). When skipping tracks, the music...
  • Dian
  • Spotify Legend
  • 3910 Views
  • 10 replies
  • 0 likes
  • 3910 Views
  • 10 replies
  • 0 likes

How can I get the AI dj feature

I updated my spotify to the latest version and I still don’t have the dj feature

  • Visitor
  • I updated my spotify to the latest version and I still don’t have the dj feature
  • Krispnclean
  • Regular
  • 1643 Views
  • 2 replies
  • 1 likes
  • 1643 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops playing music when I go off the app

PlanPremiumCountryUnited KingdomDeviceiPhone 8 Operating SystemiOS 12.2 My Question or IssueThis has just started today but whenever I go off the app the music just automatically stops playing or whenever I turn my phone off it does the same thing, I...

  • Newbie
  • Plan Premium Country United Kingdom Device iPhone 8  Operating System iOS 12.2    My Question or Issue This has just started today but whenever I go off the app the music jus...
  • sophey
  • Visitor
  • 30827 Views
  • 12 replies
  • 1 likes
  • 30827 Views
  • 12 replies
  • 1 likes

Superuser Contribution Can’t view first song on a playlist when using search

PlanPremiumCountry DeviceiPhone SEOperating SystemiOS 14.8.1 My Question or IssueIf I search for any songs on playlists on Spotify, the first option is hidden and can’t be selected. The first screenshot is how the search looks originally, the second ...

  • Newbie
  • Plan Premium Country   Device iPhone SE Operating System iOS 14.8.1   My Question or Issue If I search for any songs on playlists on Spotify, the first option is hidden and can’t ...
  • PHOSKNT
  • Newbie
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Superuser Contribution Top of Chinese Song Titles Cut Off

Plan: PremiumCountry: Hong Kong Device(iPhone 13 Pro, iPad Pro)Operating System(iOS 15.1.1) My Question or IssueWhen playing songs with Chinese song names and entering the full screen player, the title in the player cuts off a little of the top of th...

  • Casual Listener
  • Plan: Premium Country: Hong Kong   Device (iPhone 13 Pro, iPad Pro) Operating System (iOS 15.1.1)   My Question or Issue When playing songs with Chinese song names and enterin...
  • sakana_leo
  • Newbie
  • 570 Views
  • 5 replies
  • 1 likes
  • 570 Views
  • 5 replies
  • 1 likes