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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29631 Views

40 replies

9 likes

  • 29631 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94332 Views

115 replies

12 likes

Other
  • 94332 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

967 Views

0 replies

0 likes

iOS
  • 967 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293543 Views

60 replies

15 likes

  • 293543 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123599 Views

19 replies

38 likes

  • 123599 Views
  • 19 replies
  • 38 likes

Superuser Contribution I’m stuck on the downgrade screen on iPhone Spotify app

Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing you to listen to music.

Visitor

Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing ...

Novy

Moderator

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Explore your genres tab” missing

I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't find it. Many other people have it, but not me. Cou...

Regular

I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't ...

Sebaaa

Newbie

4192 Views

5 replies

0 likes

  • 4192 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Broken interface on liked songs.

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queue songs and shows a wrong number of saved songs: So...

Music Fan

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queu...

AlejaR

Moderator

1600 Views

5 replies

0 likes

  • 1600 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playback screen now scrolls for no reason which breaks scrub bar

The playback screen in the iOS app now vertically scrolls to show some useless artist information. This is an utterly incomprehensible UI decision. More than half the time I try to scrub through a song left-right the UI interprets it as a vertical sc...

Casual Listener

The playback screen in the iOS app now vertically scrolls to show some useless artist information. This is an utterly incomprehensible UI decision. More than half the time I try to scrub through a so...

Maria

Moderator

531 Views

1 replies

0 likes

PoorUI
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jam ends itself when starting a song

PlanWe both have premium.CountryUSADeviceiPhone 10ROperating SystemiOS 16.6 My Question or IssueI will start a jam, send the link, friend clicks the link and joins, I push play on a song and the jam ends. It does the same if they initiated the jam an...

Newbie

Plan We both have premium. Country USA Device iPhone 10R Operating System iOS 16.6   My Question or Issue I will start a jam, send the link, friend clicks the link and joins, I push pl...

ouwom

Newbie

1149 Views

2 replies

0 likes

  • 1149 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast app bug

PlanPremiumCountryUSADeviceiphone seOperating SystemiOS 15 My Question or Issue Recently when I've selected a podcast episode from a certain show, the app has begun playing the most recently added episode instead of the episode I selected. Also, when...

Casual Listener

  Plan Premium Country USA Device iphone se Operating System iOS 15   My Question or Issue   Recently when I've selected a podcast episode from a certain show, the app has ...

AlejaR

Moderator

2429 Views

7 replies

0 likes

  • 2429 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist backwards feature

Hi! Spotify needs a feature where you can play playlists backwards. Most of the time when I add new songs to playlists I want to hear the most recent ones, but the best way to do that is to queue them or play playlists from a certain point onwards - ...

Newbie

Hi! Spotify needs a feature where you can play playlists backwards. Most of the time when I add new songs to playlists I want to hear the most recent ones, but the best way to do that is to queue the...

LovelyBun

Visitor

1396 Views

2 replies

0 likes

  • 1396 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot download tracks on Spotify after upload to iOS17.2

PlanFree/PremiumCountry DeviceiPhone 13ProOperating SystemiOS 17.2 My Question or Issueafter updating to the new operating system the download option on Spotify is no longer available. Is there a fix?

Visitor

Plan Free/Premium Country   Device iPhone 13Pro Operating System iOS 17.2   My Question or Issue after updating to the new operating system the download option on Spotify is no lo...

Lyubka

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t rate podcast 5 stars

From a podcast on the iOS app, if I click “Rate show”, it won’t let me submit a 5 star rating. If I reduce the stars to 1-4, a submit button appears, but when I click the 5th star, the submit button disappears.

Casual Listener

From a podcast on the iOS app, if I click “Rate show”, it won’t let me submit a 5 star rating. If I reduce the stars to 1-4, a submit button appears, but when I click the 5th star, the submit button ...

Ivelina

Moderator

8594 Views

16 replies

0 likes

  • 8594 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Troubleshoot with Apple watch, downloading loading forever

PlanPremiumCountry Germany Device(iPhone 8, apple watch 6Operating System(iOS 14) My Question or IssueHi all, I have paired my apple watch to my phone and try to download Spotify play list and the only thing that I see in Downloads is loading. Can yo...

Casual Listener

  Plan Premium Country  Germany   Device (iPhone 8, apple watch 6 Operating System (iOS 14)   My Question or Issue Hi all, I have paired my apple watch to my phone and...

jbtchr

Newbie

31741 Views

23 replies

4 likes

  • 31741 Views
  • 23 replies
  • 4 likes

Solved!! Did Spotify remove local sync with devices?

So, one feature I love(d?) about spotify was that whenever I did find a whole in their library - which is often the case with local bands and game soundtracks - I could just buy the album somewhere and have Spotify sync it to my iOS devices. With the...

Regular

So, one feature I love(d?) about spotify was that whenever I did find a whole in their library - which is often the case with local bands and game soundtracks - I could just buy the album somewhere a...

Silphradio

Music Fan

2410 Views

6 replies

0 likes

  • 2410 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to delete songs from Apple Watch (watchOS 10.2)

PlanPremiumCountryUSA Device(iPhone 13 Pro Max, Apple Watch Series 6) Operating System(iOS 17.2, watchOS 10.2.) My Question or Issue I have downloaded some Spotify tracks to my Apple Watch for offline listening. This works great. Now, I need to delet...

Casual Listener

Plan Premium Country USA   Device (iPhone 13 Pro Max, Apple Watch Series 6)     Operating System (iOS 17.2, watchOS 10.2.)   My Question or Issue   I have downl...

Maria

Moderator

3342 Views

1 replies

0 likes

  • 3342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify screens dims when connected to Carplay

PlanPremiumCountryGermanyDeviceiPhone SE2020Operating SystemiOS 16.6.1 My Question or IssueWhenever I start a song and in the car someone wants to sing along, after some seconds the screen starts dimming if not touched, even if the lyrics are autoscr...

Visitor

Plan Premium Country Germany Device iPhone SE2020 Operating System iOS 16.6.1   My Question or Issue Whenever I start a song and in the car someone wants to sing along, after some seco...

Maria

Moderator

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays tracks that are not on my playlist

PlanPremiumCountryDenmarkDeviceiPhone SE 2022Operating SystemiOS 17.1.2 My Question or IssueWhen I start playing one of my playlists on my phone it has started playing a lot of tracks that are not even on that playlist (and in most cases, not any of ...

Casual Listener

Plan Premium Country Denmark Device iPhone SE 2022 Operating System iOS 17.1.2   My Question or Issue When I start playing one of my playlists on my phone it has started playing a lot ...

Maria

Moderator

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Superuser Contribution CarPlay causes music to change

PlanPremium (family plan)CountryUSA but living in Japan (phone is using an eSIM with US phone number through Google Fi)DeviceiPhone 13 Pro MaxOperating SystemiOS 16.6 My Question or IssueWhen connecting via bluetooth to my car, it transitions to Carp...

Casual Listener

Plan Premium (family plan) Country USA but living in Japan (phone is using an eSIM with US phone number through Google Fi) Device iPhone 13 Pro Max Operating System iOS 16.6   My Questi...

Ivelina

Moderator

4093 Views

12 replies

4 likes

  • 4093 Views
  • 12 replies
  • 4 likes

Superuser Contribution spotify keeps pausing after 10ish seconds

Hello,I got this problem with spotify the last few weeks and cant seem to fix it.It just stops playing after 10ish seconds, sometimes its longer, sometimes shorter.I tried the following solutions:-Remove app, clear cache, install app-Above but the th...

Casual Listener

Hello, I got this problem with spotify the last few weeks and cant seem to fix it. It just stops playing after 10ish seconds, sometimes its longer, sometimes shorter. I tried the following solut...

asaraludu

Casual Listener

24854 Views

8 replies

1 likes

Account
  • 24854 Views
  • 8 replies
  • 1 likes

Superuser Contribution Songs ending early when cast to TV

Devices:Iphone 13 pro maxLG TV My Question or IssueWhen using the spotify LG TV app accessing our spotify account off a IPhone 13 Promax the last 5-10 seconds of the playing song is cut off and the next song begins. It happens regardless of the playl...

Casual Listener

Devices: Iphone 13 pro max LG TV   My Question or Issue When using the spotify LG TV app accessing our spotify account off a IPhone 13 Promax the last 5-10 seconds of the playing song is cu...

Novy

Moderator

32469 Views

107 replies

28 likes

  • 32469 Views
  • 107 replies
  • 28 likes