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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution Button sounds on music widget on the iPhone lock screen using headphones

I suddenly got button sounds on the system music control widget on the lock screen. They can only be heard when using wired headphones, I tried different models. In the case of the built-in speaker and bluetooth speaker, they disappear. Please tell m...

  • Visitor
  • I suddenly got button sounds on the system music control widget on the lock screen. They can only be heard when using wired headphones, I tried different models. In the case of the built-in speaker a...
  • marcgabgab
  • Visitor
  • 1730 Views
  • 3 replies
  • 0 likes
  • 1730 Views
  • 3 replies
  • 0 likes

Superuser Contribution Volume from phone ignored when connected to network speakers

DeviceiPhone 14Operating SystemiOS My Question or IssueWhenever I connect to network speakers spotify ignores the phone volume so I can't contorl the music volume from the phone anymore. (This used to work reliably, now most, but apparently not all, ...

  • Casual Listener
  • Device iPhone 14 Operating System iOS   My Question or Issue Whenever I connect to network speakers spotify ignores the phone volume so I can't contorl the music volume from the phone anym...
  • Joan
  • Moderator
  • 694 Views
  • 4 replies
  • 1 likes
  • 694 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Mobile][Playlists] Search bar within playlists for iPhone

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which.

  • Regular
  • There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which. 
  • MrLachesis
  • Newbie
  • 1825 Views
  • 13 replies
  • 4 likes
  • Mobile
    Playlists
  • 1825 Views
  • 13 replies
  • 4 likes

Superuser Contribution Sounds quality poor service issues server problems

Your app lagging bug sounds streaming difficulty loading issues sound not clear response app iOS devices team not responding all music not see

  • Visitor
  • Your app lagging bug sounds streaming difficulty loading issues sound not clear response app iOS devices team not responding all music not see 
  • MihailY
  • Moderator
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 of the same songs created with local files

PlanPremiumCountryUSADevice(iPhone 11, PC)Operating System(iOS 16.4.1, Windows 10) My Question or IssueWhen use local files on my computer and transfer it to my phone, it will create the song but will be grayed out on the computer and vise-versa. In ...

  • Newbie
  • Plan Premium Country USA Device (iPhone 11, PC) Operating System (iOS 16.4.1, Windows 10)   My Question or Issue When use local files on my computer and transfer it to my phone, it wil...
  • Dian
  • Spotify Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

New iPhone 14 loads my wife's playlists won't load my own

PlanPremiumCountryusaDevice iPhone 14 Pro Max 128Operating SystemiOS 16.2Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own. Tried signing out and signing back in, same issue. Tried deleting from the ...

  • Casual Listener
  • Plan Premium Country usa Device iPhone 14 Pro Max 128 Operating System iOS 16.2 Downloaded and installed Spotify on new Apple iPhone, it has my wife's play lists and NONE of my own.  Tr...
  • DraytonG
  • Regular
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Spotify Premium subscription

Hi! I’m from Quebec, I have an IPhone 11im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription. It work with none of them. How can I subscribe to it? Do they have a phone number ...

  • Visitor
  • Hi! I’m from Quebec, I have an IPhone 11 im trying to subscribe to Spotify premium but each time a message tell me that I’m not available for this type of subscription.  It work with none of t...
  • Billy-J
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iPhone] App keeps crashing

PlanPremiumCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.2.1) My Question or IssueWhenever I open the spotify app on my iphone, it crashes within seconds of opening if my phone is connected to the internet or set to online but it works...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device (iPhone X) Operating System (iOS 15.2.1)   My Question or Issue Whenever I open the spotify app on my iphone, it crashes within secon...
  • user-removed
  • Not applicable
  • 3884 Views
  • 26 replies
  • 1 likes
  • 3884 Views
  • 26 replies
  • 1 likes

Solved!!Superuser Contribution Downloaded songs show pending download and preventing play when streaming signal low

PlanPremiumCountryUKDeviceiPhone 13Operating SystemiOS 16.0.2My Question or IssueTldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app on airplane mode, at which point they immediately have green arrows and ...

  • Casual Listener
  • Plan Premium Country UK Device iPhone 13 Operating System iOS 16.0.2 My Question or Issue Tldr; on app start my downloaded songs show as pending download (grey arrow) until I restart app o...
  • Tinkerbell3
  • Casual Listener
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Superuser Contribution Filter option in Your Library

When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened. For example, upon opening the app, I go to You Library and would expect my previous option, the 'Playlists' filter, to still ...

  • Roadie
  • When going to Your Library section of the iOS app, filtering selection isn't remembered when the app is closed and reopened.   For example, upon opening the app, I go to You Library and would ...
  • Jenjam
  • Roadie
  • 341 Views
  • 2 replies
  • 0 likes
  • 341 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queues Wrong Songs

Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help

  • Newbie
  • Whenever I swipe to queue it either doesn’t swipe or queues the wrong song. Plz Help🙏      
  • AlejaR
  • Moderator
  • 713 Views
  • 3 replies
  • 3 likes
  • 713 Views
  • 3 replies
  • 3 likes

Superuser Contribution Cannot tap songs

PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS Hello Spotify community, Someone please help. So recently (yesterday), I haven’t been able to tap on songs on some playlists like “sleepy hallow radio” “bad bunny radio”, and some more. They’re ...

  • Newbie
  •   Plan Premium Country USA Device iPhone 12 Operating System iOS   Hello Spotify community,     Someone please help. So recently (yesterday), I haven’t been able t...
  • OscarDC
  • Moderator
  • 3609 Views
  • 21 replies
  • 2 likes
  • 3609 Views
  • 21 replies
  • 2 likes

Superuser Contribution Playlist search bar picking song doesn’t work

I have a playlist on Spotify everything works perfectly but when I search a song on my Spotify playlist it doesn’t play I also have premium When I search a song I wanna listen to its freeze nothing happens

  • Visitor
  • I have a playlist on Spotify everything works perfectly but when I search a song on my Spotify playlist it doesn’t play I also have premium When I search a song I wanna listen to its freeze nothing h...
  • Joan
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution random songs being queued

Since yesterday i've been trying to queue songs from my playlist on mobile, but it will queue a completely random, different song from my playlist instead, usually one of the top songs from my playlist. I've logged in and out and I've deleted and dow...

  • Newbie
  • Since yesterday i've been trying to queue songs from my playlist on mobile, but it will queue a completely random, different song from my playlist instead, usually one of the top songs from my playli...
  • AngeloSD
  • Casual Listener
  • 1261 Views
  • 9 replies
  • 11 likes
  • bug
  • 1261 Views
  • 9 replies
  • 11 likes

Superuser Contribution The sleep timer stopped working for podcasts.

The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles advice) and that has not solved the issue. On an unre...

  • Casual Listener
  • The sleep timer used to work perfectly but for a few months now I will set the timer for the 'end of episode' and it will just keep playing. I have uninstalled and reinstalled the app (per googles ad...
  • MihailY
  • Moderator
  • 796 Views
  • 3 replies
  • 0 likes
  • 796 Views
  • 3 replies
  • 0 likes

Superuser Contribution Next from: “song” in Search

Premium, iOS, version 8.8.14.607My Question or IssueFor no apparent reason, at the end of my queue the app adds the last song i searched for, and there is absolutely no way to get rid of it when it shows up. This even happens if im actively listening...

  • Newbie
  • Premium, iOS, version 8.8.14.607 My Question or Issue For no apparent reason, at the end of my queue the app adds the last song i searched for, and there is absolutely no way to get rid of it ...
  • MihailY
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant play or delete songs from search within a playlist

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or IssuePlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 16.3 My Question or Issuewhen using the search bar at the top of a playlist, touching the three dots to the side ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 Operating System iOS 16.3   My Question or Issue Plan Premium Country USA Device iPhone 13 Operating System iOS 16.3   My Questi...
  • Joan
  • Moderator
  • 364 Views
  • 1 replies
  • 1 likes
  • iOS
    Mobile
    no response
    queue
    Search
  • 364 Views
  • 1 replies
  • 1 likes

Solved!! Sound Quality bad when using Fiio BTR5 2021

PlanPremiumDeviceiPad mini (6. Gen)Operating SystemiOs 15.5My Question or IssueWhen using the Fiio BTR5 on the iPad, the sound has some kind of echo and sounds distant. Plus it sounds a bit distorted. Youtube or other sound sources sound normal. On m...

  • Casual Listener
  • Plan Premium Device iPad mini (6. Gen) Operating System iOs 15.5 My Question or Issue When using the Fiio BTR5 on the iPad, the sound has some kind of echo and sounds distant. Plus it sounds a...
  • Som09mer
  • Casual Listener
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution When swiping to add songs to queue the wrong songs are added

PlanPremiumCountry: US DeviceiPhone 12Operating SystemiOS 16.4.1 My Question or Issuewhenever I add any songs into the queue by swiping on them to the right, the wrong song is added from the playlist. Some songs cannot be swiped on to add to the queu...

  • Visitor
  •   Plan Premium Country: US   Device iPhone 12 Operating System iOS 16.4.1   My Question or Issue whenever I add any songs into the queue by swiping on them to the right, the...
  • dallasdud
  • Visitor
  • 337 Views
  • 1 replies
  • 2 likes
  • 337 Views
  • 1 replies
  • 2 likes