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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139929 Views

503 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98239 Views

19 replies

38 likes

  • 98239 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify disconnecting from playing on Sonos Play 3

PlanPremiumCountryUK Device(iPhone 12, Sonos Play:3)Operating System(iOS 16.1.1) My Question or IssueI have Sonos Play 3. Spotify from either Spotify app or Sonos app will cut out/disconnect after around 5-10mins and then not re-connect. This does no...

Regular

Plan Premium Country UK   Device (iPhone 12, Sonos Play:3) Operating System (iOS 16.1.1)   My Question or Issue I have Sonos Play 3. Spotify from either Spotify app or Sonos app ...

nnjackson

Regular

2219 Views

12 replies

0 likes

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  • 0 likes

Solved!!Superuser Contribution Song unavailable?

PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...

Casual Listener

  Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10   My Question or Issue I found a song that was marked “unavailable” and any time ...

Dxam1en

Visitor

66005 Views

16 replies

0 likes

Help
Unavailable Song
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  • 0 likes

can't connect Premium account to KCRW iOS app via Spotify iOS app

I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spotify iOS app. In the KCRW app, I go to App Settings...

Newbie

I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spo...

493 Views

0 replies

3 likes

  • 493 Views
  • 0 replies
  • 3 likes

The „add to this playlist“ button stopped working

Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add songs by clicking on the song and adding it through...

Visitor

Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add ...

Tequilah

Visitor

812 Views

1 replies

3 likes

  • 812 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution add queue missing

PlanFree Device(iPhone XR) My Question or Issue the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devices and it’s been like this since i had the app. I tried reinstalling/updating, changing se...

Newbie

  Plan Free   Device (iPhone XR)   My Question or Issue   the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devic...

lkrishnakumar

Casual Listener

1303 Views

12 replies

0 likes

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  • 12 replies
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Superuser Contribution Podcast Episode: Go to Rewind and Lose Place

PlanFree/PremiumCountry Device(iPhone 13 My Question or IssueThis has been one of the most irritating ongoing issues for a couple of years now. Every time I go to rewind by clicking the 15 second button, an advertisement will pop up and when it’s ove...

Visitor

  Plan Free/Premium Country   Device (iPhone 13    My Question or Issue This has been one of the most irritating ongoing issues for a couple of years now.  Every ti...

Susan_GP

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Trending Now Section - Children's Account

PlanPremiumCountryUSADeviceiPad AirOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or IssueWe have a Spotify account for my 9 y/o daughter with child features and the like. Is there a way to turn off the trending now section on ...

Visitor

Plan Premium Country USA Device iPad Air Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question or Issue We have a Spotify account for my 9 y/o daughter with child fe...

Billy-J

Spotify Star

308 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Get rid of Podcast

I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair to the podcasts) and they still won't go away. I don...

F5AAE500-6089-42AF-9A8A-932FD61F90BB_1_201_a.jpeg

Casual Listener

I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair t...

Yordan

Moderator

2411 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Not able to use Spotify properly

Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue PlanFree My Question or Issueplease fix my issue

Visitor

Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue&...

Bittencourt

Spotify Star

346 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Exiting the app while playing something gives a video player pop up

PlanFreeCountryUnited StatesDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExiting the app, the ios video player multitasking video player will pop up. Closing it or full screening it will cause the music to pause, and you have to m...

Casual Listener

Plan Free Country United States Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue Exiting the app, the ios video player multitasking video player will pop up. Clos...

Susan_GP

Moderator

494 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How Do I sync my iOS and my PC accounts in late 2023?

I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The songs that I wanted to listen to on my phone are do...

Visitor

I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The ...

victormarcel036

Newbie

493 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

Newbie

Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6   My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...

Dian

Spotify Legend

426 Views

1 replies

0 likes

bluetooth
bug
Bug iPhone
iOS 16.6
iphone 11
load time
  • 426 Views
  • 1 replies
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Superuser Contribution Impossible to read title of long tracks

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...

Casual Listener

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...

dulpins

Newbie

11333 Views

22 replies

19 likes

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  • 22 replies
  • 19 likes

Superuser Contribution Music keeps pausing while playing

Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...

Casual Listener

Having issues with music pausing whenever I play it Plan Premium Country Australia    Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...

Dian

Spotify Legend

446 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Newbie

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Eni

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

Visitor

  Plan Premium Country Romania Device iPhone XR Operating System IOS    My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...

OscarDC

Moderator

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

Visitor

Please help me permanently disable the group session option.   I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied.  Clear...

Eni

Moderator

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

Newbie

Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...

Vasil

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Hey guys! Tell me how to turn off the sound of switching tracks on the locked screen in spotify?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraineDevice(iPhone SE 2)Operating System(iOS 14) My Question or IssueHey guys! Tell me how to turn off the sound...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine Device (iPhone SE 2) Operating System (iOS...

21stcenturycurrerbel

Regular

4071 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Repeated Problems Requiring Reinstall

PlanPremiumCountryUSDeviceiPhone 14 Pro Operating SystemIOs 16.6 My Question or IssueMultiple problems require uninstalling and reinstalling app. So, yes, there is a "fix," but having to constantly do this is getting very annoying. Problem 1 - the sa...

Casual Listener

Plan Premium Country US Device iPhone 14 Pro   Operating System IOs 16.6    My Question or Issue Multiple problems require uninstalling and reinstalling app. So, yes, there ...

Parrinder

Casual Listener

666 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes