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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36530 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101795 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298693 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125589 Views

19 replies

38 likes

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Superuser Contribution Spotify lyrics not working

PlanFreeCountryAmericaDeviceiPhone 14 ProOperating System(iOS 16.5) My Question or IssueMy Spotify lyrics haven’t been working for any songs. It’s been like this for a few weeks now (3+ weeks) and I’m getting frustrated. When I go to where the lyrics...

Regular

Plan Free Country America Device iPhone 14 Pro Operating System (iOS 16.5)   My Question or Issue My Spotify lyrics haven’t been working for any songs. It’s been like this for a few we...

Neovalbu

Visitor

10149 Views

32 replies

4 likes

  • 10149 Views
  • 32 replies
  • 4 likes

iphone wont load spotify app iphone SE

Deviceiphone se My Question or IssueSpotify app wont launch just shows Spotify symbol then crashes. have tried all sorts and even done full phone reset?

Newbie

    Device iphone se       My Question or Issue Spotify app wont launch just shows Spotify symbol then crashes. have tried all sorts and even done full phone reset?&n...

Billy-J

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS - Open queue connected to Car Play (within iOS App) cannot be closed

PlanPremiumCountrySwedenDeviceiPhone 14 ProOperating SystemiOS 17.1.1App Version8.8.96.395 My Question or IssueHi! I was in my mother’s car connected to the car’s Car Play, while I was controlling the app from the phone. I was in my personal playlist...

Casual Listener

Plan Premium Country Sweden Device iPhone 14 Pro Operating System iOS 17.1.1 App Version 8.8.96.395   My Question or Issue Hi! I was in my mother’s car connected to the car’s Car Pla...

Ivelina

Moderator

743 Views

2 replies

0 likes

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Solved!! Can't delete songs on Starred playlist using mobile app

As of yesterday (I think my Spotify app updated yesterday), when I swipe right on a song in my Starred playlist, it no longer brings up the button to delete that song. This isn't a problem with any of my other playlists on mobile, and I can still del...

Visitor

As of yesterday (I think my Spotify app updated yesterday), when I swipe right on a song in my Starred playlist, it no longer brings up the button to delete that song. This isn't a problem with any o...

8bt-nthuzk_vh

Newbie

46255 Views

114 replies

12 likes

  • 46255 Views
  • 114 replies
  • 12 likes

Can't rearrange queue

PlanFree/PremiumCountry Iphone SeDevice(iPhone seOperating Systemios 14.7 My Question or IssueI cant rearrange my queue even after restarting or clean reinstalling the app. Please advise. I am not going to update ios so dont suggest that thanks.Merry...

Visitor

Plan Free/Premium Country   Iphone Se Device (iPhone se Operating System ios 14.7   My Question or Issue I cant rearrange my queue even after restarting or clean reinstalling the...

Anyk17

Spotify Star

776 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution [BUG] Sharing a song link via iphone plays wrong song

Whenever I copy a song link to share with my friend via SMS, It plays the wrong song when he opens the link on his iphone.Today I tried to share Van Halen Love Comes Walking In. And when my friend tried to play it, it played a different VH song for h...

Newbie

Whenever I copy a song link to share with my friend via SMS, It plays the wrong song when he opens the link on his iphone. Today I tried to share Van Halen Love Comes Walking In. And when my frien...

Vasil

Moderator

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is settings on iPad

I have Spotify updated to 8.8.96 & I can’t find settings in this new layout? Theres no settings gear or profile picture

Newbie

I have Spotify updated to 8.8.96 & I can’t find settings in this new layout? Theres no settings gear or profile picture  

Lyubka

Moderator

6487 Views

1 replies

0 likes

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  • 1 replies
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I want to try karaoke mode

Why is it so hard to find karaoke mode

Visitor

Why is it so hard to find karaoke mode

Maxim

Spotify Star

755 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local Files missing on new iphone

PlanPremiumCountryCanada Device(iPhone 13)Operating SystemiOS 16.2 My Question or IssueHi, I recently upgraded from an iphone 11 to 13. Since upgrading I am unable to play my local files on my iphone. I have already uninstalled and reinstalled the ap...

Visitor

Plan Premium Country Canada  Device (iPhone 13) Operating System iOS 16.2   My Question or Issue Hi,  I recently upgraded from an iphone 11 to 13. Since upgrading I am unabl...

jaronstaiger

Visitor

979 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Change My language

PlanFreeCountryUSADevice(iPhone 13 )Operating System(iOS 10) My Question or IssueOne day I logged into my account and my ads are in Indian and the words.

Visitor

  Plan Free Country USA Device (iPhone 13 ) Operating System (iOS 10)   My Question or Issue One day I logged into my account and my ads are in Indian and the words. 

Joan

Moderator

397 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution All songs on my spotify account are low quality on my phone

PlanPremiumDeviceiPhone 8Operating SystemiOS 15.5 My Question or IssueI noticed while using spotify in my car that the audio quality of all songs on my account is bad. Many songs are so bad that I hear crackling. I tried everything to fix this includ...

Newbie

Plan Premium Device iPhone 8 Operating System iOS 15.5   My Question or Issue I noticed while using spotify in my car that the audio quality of all songs on my account is bad. Many songs...

Joan

Moderator

413 Views

1 replies

1 likes

  • 413 Views
  • 1 replies
  • 1 likes

Superuser Contribution Reordering playlist not working

Device(iPhone 11)Operating System(Iphone 11) My Question or IssueI reorder my playlist, once I click save, none of it saves. It just goes back to how to normally was. Super annoying especially if I spent like 10 mins trying to reorder the songs.

Visitor

    Device (iPhone 11) Operating System (Iphone 11)   My Question or Issue I reorder my playlist, once I click save, none of it saves. It just goes back to how to normally was....

Yordan

Moderator

475 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Not able to fast forward through podcast ads when connected to CarPlay

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 17 My Question or IssueMy wife is not able to fast forward through podcast ads through the car's controls when connected to CarPlay. The fast forward and rewind buttons on the car work...

Newbie

Plan Premium Country United States Device iPhone 11 Operating System iOS 17   My Question or Issue My wife is not able to fast forward through podcast ads through the car's controls wh...

t08374

Newbie

1142 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Apple watch complication

PlanPremiumCountryUSADeviceiPhone 14 pro max, Apple watch series 8Operating SystemiOS 16.6.1, watchOS 9.6.3 My Question or IssueI added the Spotify complication to my watch face and it just shows a white screen, I’ve uninstalled and reinstalled on my...

Newbie

Plan Premium Country USA Device iPhone 14 pro max, Apple watch series 8 Operating System iOS 16.6.1, watchOS 9.6.3   My Question or Issue I added the Spotify complication to my watch f...

Vasil

Moderator

1286 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No video on Podcast

PlanFree/PremiumCountryUSA DeviceiPhone 15pro Operating SystemLatest, always update same day as release. My Question or Issue My podcasts don't show video in the app anymore.

Casual Listener

Plan Free/Premium Country USA   Device iPhone 15pro   Operating System Latest, always update same day as release.   My Question or Issue   My podcasts don't show vide...

Lyubka

Moderator

745 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify not playing music tracks

PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 17.2 My Question or IssueAnnoyingly Spotify is not playing any music. I can play podcasts but not music tracks. When I click on a track it does nothing, clicking on a track in a playlist sees the...

Casual Listener

Plan Premium Country UK Device iPhone 11 Operating System iOS 17.2   My Question or Issue Annoyingly Spotify is not playing any music. I can play podcasts but not music tracks. When I ...

Margo6617

Casual Listener

2232 Views

13 replies

3 likes

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  • 13 replies
  • 3 likes

Solved!!Superuser Contribution "Liked Songs" playlist wont stop Enhancing itself after I turn off Enhance

Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the second I close out of that playlist and then go back to ...

Regular

Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the s...

stuartmdmusic

Newbie

6087 Views

10 replies

1 likes

  • 6087 Views
  • 10 replies
  • 1 likes

Superuser Contribution I’m stuck on the downgrade screen on iPhone Spotify app

Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing you to listen to music.

Visitor

Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing ...

Novy

Moderator

644 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution “Explore your genres tab” missing

I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't find it. Many other people have it, but not me. Cou...

Regular

I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't ...

Sebaaa

Newbie

4266 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Broken interface on liked songs.

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queue songs and shows a wrong number of saved songs: So...

Music Fan

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queu...

AlejaR

Moderator

1639 Views

5 replies

0 likes

  • 1639 Views
  • 5 replies
  • 0 likes