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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42946 Views

43 replies

10 likes

  • 42946 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108263 Views

116 replies

13 likes

Other
  • 108263 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1604 Views

0 replies

0 likes

iOS
  • 1604 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301559 Views

62 replies

16 likes

  • 301559 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127453 Views

19 replies

38 likes

  • 127453 Views
  • 19 replies
  • 38 likes

Solved!! Google maps integration not working on iPhone 7

PlanFree/PremiumCountry Device(iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe last week or so the Spotify controls haven’t been working on google maps. It just comes u...

Casual Listener

Plan Free/Premium Country   Device (iPhone 7, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The las...

GallyAnns21

Casual Listener

7130 Views

6 replies

4 likes

google maps integration
iphone
Spotify controls
  • 7130 Views
  • 6 replies
  • 4 likes

how to add downloaded songs from Iphone

im trying to get downloaded songs into a playlist so i can listen to them but my local files are not showing up

Visitor

im trying to get downloaded songs into a playlist so i can listen to them but my local files are not showing up

Amay

Spotify Star

2703 Views

1 replies

0 likes

  • 2703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blends playlists disappeared

Since past few days all my blend playlists have disappeared (Shared screenshot).The only way to access any new blend playlist is through the link which i share.My friends who I have created the blend with can see the playlist is Made for you section ...

Visitor

Since past few days all my blend playlists have disappeared (Shared screenshot). The only way to access any new blend playlist is through the link which i share.My friends who I have created the ble...

brendanconnors9

Visitor

12537 Views

7 replies

2 likes

Blend
  • 12537 Views
  • 7 replies
  • 2 likes

Superuser Contribution Impossible to turn off shuffle when online

I often use offline through premium. I used to be able to switch between shuffle and non-shuffle while offline. Now, when I try to turn shuffle off, it tries to que new stuff for "smart shuffle," which it cannot due because the app is offline. It is ...

Visitor

I often use offline through premium. I used to be able to switch between shuffle and non-shuffle while offline. Now, when I try to turn shuffle off, it tries to que new stuff for "smart shuffle," whi...

SophieKayWay

Newbie

2716 Views

11 replies

4 likes

  • 2716 Views
  • 11 replies
  • 4 likes

Superuser Contribution George Martin In My Life why are there greyed out tracks

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

tanito81

Casual Listener

794 Views

2 replies

1 likes

  • 794 Views
  • 2 replies
  • 1 likes

Display the main artist only on Lock Screen music player.

Hello, Spotify.[iPhone] I had updated the app a while back but when I played a song it showed all of the artists on the Lock Screen music player instead of just the main one. Is there any way that I can change it back to just the one artist showing? ...

Casual Listener

Hello, Spotify. [iPhone]   I had updated the app a while back but when I played a song it showed all of the artists on the Lock Screen music player instead of just the main one. Is there any ...

MateusM

Spotify Star

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix changes mid playthrough

PlanPremiumCountryUSADeviceiPhone 7Operating SystemiOS 11 My Question or IssueI play a Daily Mix on my way to work around 5am EST. At about 8 am EST every day, the mix switches numbers. What I mean is the genre that was in Daily Mix 1 (for example Me...

Newbie

Plan Premium Country USA Device iPhone 7 Operating System iOS 11   My Question or Issue I play a Daily Mix on my way to work around 5am EST. At about 8 am EST every day, the mix switch...

ZDrKondler

Newbie

4161 Views

4 replies

2 likes

bug
  • 4161 Views
  • 4 replies
  • 2 likes

i need to put my music on spotify

and i want everyone to listen to my music on this website

Newbie

and i want everyone to listen to my music on this website

Maxim

Spotify Star

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Albums taking forever to load offline

PlanPremiumDeviceiPhone 12 Operating SystemiOS 17 1 2 My Question or IssueDownloaded albums take about 2 minutes to load and when it loads it takes another few minutes to play the song if i click one i have reinstalled the app,Clean reinstall as well...

Casual Listener

  Plan Premium Device iPhone 12  Operating System iOS 17 1 2   My Question or Issue Downloaded albums take about 2 minutes to load and when it loads it takes another few minut...

AlejaR

Moderator

1165 Views

7 replies

0 likes

  • 1165 Views
  • 7 replies
  • 0 likes

Ads in Spotify app with premium account

Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member. PlanPremiumCountryNetherlandsDevicePhoneOperating Systemios My Question or IssueCan the ads be disabled? I would like the app to be add free since...

Newbie

Im getting ads in my Spotify app trying to sell me concert tickets while logged in as a premium member.  Plan Premium Country Netherlands Device Phone Operating System ios   My Qu...

Billy-J

Spotify Star

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Why is the Kids app so low quality?

I'd say that the Spotify Kids app is very low quality. Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. Besides that lots of features are missing that would make it actu...

Casual Listener

I'd say that the Spotify Kids app is very low quality.   Views will randomly not load resulting in meltdowns from my kids who really don't understand how an app can be broken that often. &nbs...

fsegura9

Visitor

775 Views

1 replies

0 likes

iPad
kids
  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to get a hacker removed from my account

Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.

Visitor

Someone other than me has been using my account , I’m logged in and all my details are correct including phone number but this person has their music on my account.

Maria

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Files syncing incorrectly

PlanPremiumCountryItalyDevice(iPhone 14)Operating System(iOS 17.1.2) My Question or IssueHello, I’ve been using the local files feature for years, but in the last few weeks almost all the synced files on my phone became unplayable.As i said I know ho...

Casual Listener

Plan Premium Country Italy Device (iPhone 14) Operating System (iOS 17.1.2)   My Question or Issue Hello, I’ve been using the local files feature for years, but in the last few weeks a...

kamil_lahlou

Newbie

905 Views

3 replies

1 likes

  • 905 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify stops playback as soon as I open Reddit app

PlanPremiumCountryUSA DeviceiPhone 13 proOperating SystemiOS 17.21 Reddit app free version 2023.50.1.614338AirPods Pro v1 Spotify playback stops immediately when I open the Reddit app. if I change screens to other apps, playback resumes immediately. ...

Casual Listener

Plan Premium Country USA  Device iPhone 13 pro Operating System iOS 17.21   Reddit app  free version  2023.50.1.614338 AirPods Pro v1   Spotify playback stops...

Lyubka

Moderator

9141 Views

3 replies

0 likes

  • 9141 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discography for the artist R3HAB not loading entirely on mobile

Plan | PremiumCountry | United StatesDevice | iPhone SE 1st GenerationOperating System | iOS 15.7.5 The discography for the artist R3HAB only goes back to 2019 on mobile, however on desktop it goes back to 2009. I can search for older tracks and find...

Regular

Plan | Premium Country | United States Device | iPhone SE 1st Generation Operating System | iOS 15.7.5   The discography for the artist R3HAB only goes back to 2019 on mobile, however on de...

sunmarsh

Regular

1193 Views

7 replies

0 likes

  • 1193 Views
  • 7 replies
  • 0 likes

Superuser Contribution Long delays in airplane mode

PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemiOS 17.2.1 My Question or IssueI'm experiencing intermittently when I'm in airplane mode, that the app takes a long time to show my selection or play content. I see the 3 dots flashing for more t...

Casual Listener

Plan Premium Country US Device iPhone 14 Pro Operating System iOS 17.2.1   My Question or Issue I'm experiencing intermittently when I'm in airplane mode, that the app takes a long tim...

MihailY

Moderator

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution ‘…’ function on list of podcast episodes not responsive

PlanPremiumCountryUKDeviceiPad Pro 11” 2nd GenOperating SystemiOS 17.2 (latest) Spotify version: 8.8.96.395 My Question or IssueWhen on the section displaying a podcasts’ entire list of episodes, the ‘…’ function (used to show add to queue etc) does ...

Regular

Plan Premium Country UK Device iPad Pro 11” 2nd Gen Operating System iOS 17.2 (latest)   Spotify version: 8.8.96.395   My Question or Issue When on the section displaying a podc...

Lyubka

Moderator

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution RW/FF is not working from the Car via Bluetooth

PlanPremiumCountryCanadaDeviceiPhone15Operating SystemiOS 17.2 My Question or IssueSpotify (version 8.8.96.395) supports RW/FF feature (according to the BT log) and can see those buttons in the car. However, when selecting either RW/FF on Car side, S...

Casual Listener

Plan Premium Country Canada Device iPhone15 Operating System iOS 17.2   My Question or Issue Spotify (version 8.8.96.395) supports RW/FF feature (according to the BT log) and can ...

Joan

Moderator

1796 Views

1 replies

0 likes

  • 1796 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 Second Stop on All Platforms

PlanPremium Family PlanCountryUSADeviceIphone14 Pro Mx (iOS16.2), Dell Inspiron Laptop/Tablet Windows 11 Pro, iPhone Xr iPhone 16.1.1) My Question or IssueEvery platform stops playing music after 30 seconds, both iPhone and Windows. Music is paused, ...

Casual Listener

Plan Premium Family Plan Country USA Device Iphone14 Pro Mx (iOS16.2), Dell Inspiron Laptop/Tablet Windows 11 Pro, iPhone Xr iPhone 16.1.1)   My Question or Issue Every platform stops pl...

OliverM12

Newbie

4195 Views

8 replies

1 likes

  • 4195 Views
  • 8 replies
  • 1 likes

Superuser Contribution Listing bug on +1000 episode podcasts

I am a IOS Premium user from Turkey. I have a problem with a podcast’s listing on mobile device. I think its related to the episode count on that podcasts. I record a video about my problem I hope it helps. By the way, I also have an Android device I...

Visitor

I am a IOS Premium user from Turkey. I have a problem with a podcast’s listing on mobile device. I think its related to the episode count on that podcasts. I record a video about my problem I hope it...

MihailY

Moderator

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes