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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

236095 Views

56 replies

13 likes

  • 236095 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158318 Views

507 replies

108 likes

  • 158318 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108169 Views

19 replies

38 likes

  • 108169 Views
  • 19 replies
  • 38 likes

Superuser Contribution Opening a shared link removes playlist

PlanPremiumCountrySwitzerlandDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or IssueHellowhen I'm opening a shared link from a friend on my iPhone the Spotify app opens and the currently playing playlist is removed.. Only any already existing ...

Newbie

Plan Premium Country Switzerland Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue Hello when I'm opening a shared link from a friend on my iPhone the Spotify app op...

psygasm

Newbie

609 Views

2 replies

1 likes

iOS
  • 609 Views
  • 2 replies
  • 1 likes

iPhone 6 download

PlanFree/PremiumCountry Device(iPhone 6)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t download Spotify on my iPhone 6

Newbie

Plan Free/Premium Country   Device (iPhone 6) Operating System   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t download Spotify on my iPhone 6 ...

Maxim

Spotify Star

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Solved!! Playlist behaving as though Enhance is enabled when it isn't

Plan: Premium IndividualCountry: UK Device: iPhone 14 ProOperating System: iOS 16.3.1 My Question or Issue:One of my playlists is behaving as though Enhance is switched on even though it isn't. There aren't any additional recommended tracks listed in...

Casual Listener

Plan: Premium Individual Country: UK   Device: iPhone 14 Pro Operating System: iOS 16.3.1   My Question or Issue: One of my playlists is behaving as though Enhance is switched on eve...

uxian

Casual Listener

510 Views

2 replies

1 likes

  • 510 Views
  • 2 replies
  • 1 likes

Superuser Contribution Mobile App Glitches Won't Stop

PlanDuo PremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.1.1) My Question or IssueThis started on Thursday, March 9 2023. At first, the app would crash in the middle of listening to a playlist. I would start it up again and the sam...

Casual Listener

Plan Duo Premium Country United States Device (iPhone 13) Operating System (iOS 16.1.1)   My Question or Issue This started on Thursday, March 9 2023. At first, the app would crash in ...

MihailY

Moderator

9121 Views

3 replies

2 likes

iphone
March 2023
mobile app crashes
  • 9121 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify keeps playing even if an audio from another app starts playing

Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the sounds overlap. It’s quite annoying tbh.Is there a...

Visitor

Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the...

Alex

Spotify Legend

1529 Views

1 replies

0 likes

  • 1529 Views
  • 1 replies
  • 0 likes

Recently Played missing from CarPlay

PlanPremiumCountryUKDeviceiPhone 14 Pro MaxOperating SystemiOS 16.3.1 My Question or Issue On CarPlay Spotify there used to be a recently played option but now there is just Home, Search and Library. Has the recently played been removed in an update?

Newbie

Plan Premium Country UK Device iPhone 14 Pro Max Operating System iOS 16.3.1   My Question or Issue   On CarPlay Spotify there used to be a recently played option but now there i...

tristenobriant

Newbie

1160 Views

2 replies

3 likes

  • 1160 Views
  • 2 replies
  • 3 likes

[iOS] Car Mode Not Automatically Starting

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 16.3.1 My Question or IssueI know Car Mode is not widely supported across all mobile software (i.e. Android), but I have previously used Car Mode on iOS with no issues until the last few mon...

Newbie

Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 16.3.1   My Question or Issue I know Car Mode is not widely supported across all mobile software (i.e. Android), but ...

Prague

Community Legend

2449 Views

1 replies

2 likes

bluetooth
Car Bluetooth
car mode
iOS
  • 2449 Views
  • 1 replies
  • 2 likes

Superuser Contribution Trouble with Playlist

I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I just restart/reshuffle it (with the exception that ev...

Casual Listener

I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I ju...

RodneyN

Casual Listener

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist delete function not working on iPhone

When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.

Casual Listener

When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.

ShahLovesMusic

Casual Listener

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

Newbie

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...

fbs4800

Casual Listener

3716 Views

2 replies

2 likes

  • 3716 Views
  • 2 replies
  • 2 likes

Liked icons disappeared

PlanPremiumDevice(iPhone 12 Pro Max)Operating SystemiOS 16.3.1 My Question or IssueRecently the icons of my favorite songs ("Liked" Songs) disappeared in my Spotify app for iPhone, which means that I still have the songs my lists but I’m not able to ...

Newbie

Plan Premium Device (iPhone 12 Pro Max) Operating System iOS 16.3.1   My Question or Issue Recently the icons of my favorite songs ("Liked" Songs) disappeared in my Spotify app for iPhon...

kaworu_bloodpaw

Roadie

696 Views

2 replies

3 likes

liked songs
  • 696 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Rearrange tracks inside playlist ON PHONE

Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom of the looong list, and it is a pain in the b*tt to ...

Casual Listener

Hi! Anyone know if there is a way to rearrange the songs in a plylist on the phone, like on a computer? For example in my Shazam playlist (that fills automatically) the newest song is in the bottom o...

lnort

Visitor

18962 Views

8 replies

0 likes

  • 18962 Views
  • 8 replies
  • 0 likes

Superuser Contribution iOS App sending wrong Playing state and Elapsed position (animated artwork)

When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sending wrong information in the iAP2 messages.- Start pl...

Regular

When an iAP2 session is started over the Apple device and an accessory (such as a car infotainment system supporting iAP2), we've found a particular edge case where the iOS Spotify App ends up sendin...

Sylvain_De

Regular

851 Views

9 replies

0 likes

  • 851 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Smart shuffle turning itself on for Liked Songs (IOS)

When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and log back in again, Smart Shuffle is off every time...

Casual Listener

When I open Liked Songs, Smart Shuffle is automatically turned on. 1) When I turn it off, then swipe out of my Liked Songs and go back into it, Smart Shuffle is turned on again. 2) When I log out and...

MattSuda

Spotify Star

24946 Views

30 replies

5 likes

  • 24946 Views
  • 30 replies
  • 5 likes

Superuser Contribution Problem with recent play grid on the home screen (iOS and Desktop app)

DeviceiPhone XROperating SystemWindows 11 My Question or IssueI listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red circle, only recently listened to podcasts. In screenshots from other p...

Casual Listener

Device iPhone XR Operating System Windows 11   My Question or Issue I listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red cir...

AlejaR

Moderator

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

Solved!! My profile is stuck in Old home screen

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried contacting Spotify on twitter and they answered it ...

Casual Listener

My account has been stuck on the old home screen (the one without tabs) and I can't seem to get the new updated home screen in any way (tried cancel app, log in log out and all basic stuff.) I tried ...

kaworu_bloodpaw

Roadie

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are podcast playback speed and sleep options missing in my iPhone app?

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and tried to fix it. First I restarted my phone but it ...

Newbie

Using the Spotify app in my iPhone 11 to listen to podcasts with no problem until Monday when the playback speed and sleep buttons had disappeared from the Spotify play screen. I use these a lot and...

Not applicable

4420 Views

8 replies

0 likes

  • 4420 Views
  • 8 replies
  • 0 likes