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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81140 Views
  • 19 replies
  • 37 likes
  • 81140 Views
  • 19 replies
  • 37 likes

The Smart Shuffle dialog obscures the shuffle button, and is both long-lived /and/ undismissible.

PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemiOS 16 My Question or IssueIn my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended songs have been added to my queue completely covers up the shuffle button. It wo...

  • Casual Listener
  • Plan Premium Country US Device iPhone 14 Pro Operating System iOS 16   My Question or Issue In my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended song...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t no longer hide followers/following on public profile?

PlanPremiumCountrySweden DeviceIphone 14 proOperating System(iOS 16.5.1Version8.8.52.521Yesterday i noticed that i no longer can choose to hide my followers/following on my public profile. That option has suddenly disappeared from “Privacy & Social”....

  • Newbie
  • Plan Premium Country Sweden   Device Iphone 14 pro Operating System (iOS 16.5.1 Version 8.8.52.521 Yesterday i noticed that i no longer can choose to hide my followers/following on my...
  • Dian
  • Spotify Legend
  • 1757 Views
  • 1 replies
  • 0 likes
  • 1757 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files not showing up on iphone

my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the option for local files on my iphone but nothing has s...

  • Casual Listener
  • my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the op...
  • Dian
  • Spotify Legend
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Shuffle button doesn't work (again)

PlanPremiumCountryUnited States DeviceiPhone 8Operating SystemiOS 16.4 My Question or IssueJust installed the app update from 5 days ago and I am once again unable to turn on shuffle. The issue was resolved in the update previous to this one but it's...

  • Visitor
  • Plan Premium Country United States  Device iPhone 8 Operating System iOS 16.4   My Question or Issue Just installed the app update from 5 days ago and I am once again unable to tu...
  • MateusM
  • Spotify Star
  • 343 Views
  • 1 replies
  • 1 likes
  • 343 Views
  • 1 replies
  • 1 likes

Superuser Contribution Opening Spotify app on ios pauses or interrups other media playback.

PlanPremiumCountrySweden DeviceIPhone 12 MiniOperating SystemIOS 15.1.1 Issue Since recently, opening the spotify application on ios results in any other media playback from other apps, such as apple music, bandcamp, soundcloud, pod caster etc to pau...

  • Regular
  • Plan Premium Country Sweden   Device IPhone 12 Mini Operating System IOS 15.1.1   Issue   Since recently, opening the spotify application on ios results in any other media ...
  • saikumargvsh
  • Newbie
  • 4271 Views
  • 22 replies
  • 3 likes
  • ios interrput pause playback lamesource
  • 4271 Views
  • 22 replies
  • 3 likes

Superuser Contribution can't see my playlists, says I need to get premium to play in any order

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the ...

  • Visitor
  • Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenie...
  • MihailY
  • Moderator
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Feedback Sounds not working anymore

PlanPremiumCountryAustriaDeviceiphone12Operating Systemios14.4 My Question or Issuehi there since switching from earpods to wireless airpods the feedback sounds when i play/pause and skipping tracks are not working anymore? is this intended? i really...

  • Casual Listener
  • Plan Premium Country Austria Device iphone12 Operating System ios14.4   My Question or Issue hi there since switching from earpods to wireless airpods the feedback sounds when i play/p...
  • Arjun11
  • Newbie
  • 2207 Views
  • 6 replies
  • 0 likes
  • AirPods
    Feedback Sounds
  • 2207 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify closes while playing a song

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different device, restarting my phone, and my phone is on the new...

  • Casual Listener
  • I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different devi...
  • Eni
  • Moderator
  • 368 Views
  • 1 replies
  • 1 likes
  • 368 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stuck on Downgrade button and can’t logout

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can log back in with the correct account, which has a ...

  • Visitor
  • I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can...
  • Yordan
  • Moderator
  • 666 Views
  • 1 replies
  • 0 likes
  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there some way to save our own "custom" equalizer settings (or at least alter the presets)??

My Question or IssueIs there some way to save our own "custom" equalizer settings (or at least alter the presets)?? Especially in this day of zillions of different speaker and headphone types, it is VERY helpful to adjust EQ for particular situations...

  • Visitor
  •     My Question or Issue Is there some way to save our own "custom" equalizer settings (or at least alter the presets)??     Especially in this day of zillions of different s...
  • Straight494
  • Newbie
  • 7440 Views
  • 6 replies
  • 14 likes
  • 7440 Views
  • 6 replies
  • 14 likes

Superuser Contribution 2 specific podcasts will not play on my spotify.

The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the same issue. Most of the time it just stays at 0:00, ...

  • Casual Listener
  • The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the s...
  • Eni
  • Moderator
  • 908 Views
  • 7 replies
  • 0 likes
  • 908 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Session automatically switching to removed device (Tesla)

PlanPremiumCountrySloveniaDeviceiPhone 14 Pro Max, DesktopOperating SystemiOS 16, Windows 10 My Question or IssueI recently test drove a Tesla Model 3 and logged into Spotify during the ride but forgot to log out. My Spotify session now occasionally ...

  • Newbie
  • Plan Premium Country Slovenia Device iPhone 14 Pro Max, Desktop Operating System iOS 16, Windows 10   My Question or Issue I recently test drove a Tesla Model 3 and logged into Spotify...
  • Lyubka
  • Moderator
  • 2114 Views
  • 1 replies
  • 0 likes
  • 2114 Views
  • 1 replies
  • 0 likes

“Your Library” header won’t go away

Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers for the Home and Search pages minimize when I scroll do...

IMG_5972.jpeg
  • Newbie
  • Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46 The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers ...
  • Billy-J
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • (iOS)
    Interface
    interface bug
  • 331 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot disable Enhance feature offline on iOS Spotify app

PlanPremiumDeviceiPhone 13 ProOperating SystemiOS 16.1.1My Question or IssueI turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. However, my “Liked songs” is stuck with the “Enhanced” feature turned on,...

  • Newbie
  • Plan Premium Device iPhone 13 Pro Operating System iOS 16.1.1 My Question or Issue I turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. Howeve...
  • violaiv
  • Casual Listener
  • 6917 Views
  • 16 replies
  • 4 likes
  • 6917 Views
  • 16 replies
  • 4 likes

Superuser Contribution Automatic skipping of unavailable songs causes wrong visuals to be displayed

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 16.5.1 My Question or IssueAs should happen, unavailable songs that are queued are automatically skipped. This causes the visuals of the previous song, cover image, video, etc. to repl...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone X Operating System iOS 16.5.1   My Question or Issue As should happen, unavailable songs that are queued are automatically skipped. Th...
  • Susan_GP
  • Moderator
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song on repeat

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”. On repeat!Cant listening more then 1 trackPlanPremiumCountryTurkeyDeviceIphone 12macbook proOperating SystemiOS 16 My Question or IssueEvery time when i star...

  • Visitor
  • Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”.  On repeat! Cant listening more then 1 track Plan Premium Country Turkey Device Iphone 12 mac...
  • Lyubka
  • Moderator
  • 740 Views
  • 6 replies
  • 0 likes
  • 740 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast adverts only on 4g/ cellular data

PlanPremiumCountryUkDeviceiPhoneOperating SystemiOS My Question or Issue I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only get adverts when I’m on 4G and not when listening on Wi-Fi. How can I get rid of the adverts...

  • Visitor
  • Plan Premium Country Uk Device iPhone Operating System iOS     My Question or Issue   I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only g...
  • Joan
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app crashes due to high CPU usage when in background

PlanPremiumCountryJapanDeviceiPhone 13 Pro MaxOperating SystemiOS 16.5 My Question or IssueSpotify iOS app (8.8.44) crashes when playing on background. In the error log which I can see, it seems the app consumes CPU a lot in background and app proces...

  • Newbie
  • Plan Premium Country Japan Device iPhone 13 Pro Max Operating System iOS 16.5   My Question or Issue Spotify iOS app (8.8.44) crashes when playing on background. In the error log which...
  • sapsify
  • Newbie
  • 908 Views
  • 2 replies
  • 1 likes
  • 908 Views
  • 2 replies
  • 1 likes