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Please see below the most popular frequently asked questions.

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Ongoing Issues

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47563 Views
  • 15 replies
  • 36 likes
  • 47563 Views
  • 15 replies
  • 36 likes

Superuser Contribution Rewind getting stuck

Recently I've been having problems when with the rewind function getting stuck. So when playing a song if I hold down the rewind button to scan back and then release, it keeps rewinding even after I've stopped touching the rewind. It keeps rewinding ...

  • Casual Listener
  • Recently I've been having problems when with the rewind function getting stuck. So when playing a song if I hold down the rewind button to scan back and then release, it keeps rewinding even after I'...
  • Eni
  • Moderator
  • 3958 Views
  • 9 replies
  • 1 likes
  • 3958 Views
  • 9 replies
  • 1 likes

Superuser Contribution Songs in the Nu Disco playlist and by the Artist Bomel are skipped

Spotify is automatically skipping songs instead of playing them for me. I would like to listen to them so please assist

  • Visitor
  • Spotify is automatically skipping songs instead of playing them for me. I would like to listen to them so please assist
  • heidydiaz
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I listen to the same Spotify premium account in 2 different rooms?

I have an iPad and an iPhone logged into the same Spotify premium account and I’d like for each to be playing the same music in different rooms.

  • Visitor
  • I have an iPad and an iPhone logged into the same Spotify premium account and I’d like for each to be playing the same music in different rooms.
  • AlejaR
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Amazing Slow Downer

You MUST let Amazing Slow Downer app use your API as they used to do. Amazing Slow Downer is a very important part in my toolchain. If not I will change to apple music only because of thisregardsMikael PlanPremiumCountrySwedenDeviceIpadOperating Syst...

  • Casual Listener
  • You MUST let Amazing Slow Downer app use your API as they used to do. Amazing Slow Downer is a very important part in my toolchain. If not I will change to apple music only because of this rega...
  • Judy8
  • Newbie
  • 2067 Views
  • 5 replies
  • 17 likes
  • 2067 Views
  • 5 replies
  • 17 likes

Solved!!Superuser Contribution Missing the top of Kanji characters when in now playing view

PlanPremiumCountryAustraliaDeviceiPhone 8Operating SystemiOS 15.1My Question or IssueAbout a month ago, Songs titles written in Japanese Kanji, Katakana or Hiragana are cut off on the top when in Now Playing view. With it being more noticeable with K...

257199084_679448226373238_6907374258581630524_n.jpg
  • Casual Listener
  • Plan Premium Country Australia Device iPhone 8 Operating System iOS 15.1 My Question or Issue About a month ago, Songs titles written in Japanese Kanji, Katakana or Hiragana are cut off on t...
  • happyhelix
  • Regular
  • 1101 Views
  • 18 replies
  • 0 likes
  • 1101 Views
  • 18 replies
  • 0 likes

Superuser Contribution Hearts included after every song on the liked songs page

PlanPremiumCountryUSDevice(iPhone 13 Pro Max)Operating System(iOS 15.4.1) My Question or IssueAnyone else think the hearts next to each song name on the liked song page (in your library) is redundant? There have been several instances now where I acc...

  • Music Fan
  • Plan Premium Country US Device (iPhone 13 Pro Max) Operating System (iOS 15.4.1)   My Question or Issue Anyone else think the hearts next to each song name on the liked song page (in y...
  • NpXX
  • Music Fan
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes

Superuser Contribution Listening to Spotify while driving would be so much better with iOS Shortcuts support

Using the app while driving is awful. I mainly listen to Spotify in my car, and I can't do simple things like: Request the current song to be added to my playlist;Ask to remove the current song from my playlist;Ask to switch playlists;Set to autoplay...

  • Newbie
  • Using the app while driving is awful. I mainly listen to Spotify in my car, and I can't do simple things like:   Request the current song to be added to my playlist; Ask to remove the cu...
  • Eni
  • Moderator
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Downloaded podcasts won’t play

When connected to wifi, I download podcast episodes. However, when I go offline, it tells me I need to connect to wifi or turn on cell data to play the episode that shows as downloaded. This doesn’t happen with the music, only podcasts. I am using an...

  • Visitor
  • When connected to wifi, I download podcast episodes. However, when I go offline, it tells me I need to connect to wifi or turn on cell data to play the episode that shows as downloaded. This doesn’t...
  • Luke
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wechsel Natel

Ich besitze jetzt neue Natel und wie kann ich als Hauptperson (DUO) in neue Natel anmelden. Muss ich alte Natel abmelden und neue Natel anmelden?

  • Visitor
  • Ich besitze jetzt neue Natel und wie kann ich als Hauptperson (DUO) in neue Natel anmelden. Muss ich alte Natel abmelden und neue Natel anmelden?
  • Lyubka
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ability to navigate back to the current playlist has been removed

When playing a song from a playlist, I would usually browse around, then return to the "Play" view and tap the top of the screen where it has the playlist name to return to that playlist. The name of the playlist is now missing. How do I easily acces...

  • Casual Listener
  • When playing a song from a playlist, I would usually browse around, then return to the "Play" view and tap the top of the screen where it has the playlist name to return to that playlist. The name of...
  • Yordan
  • Moderator
  • 469 Views
  • 2 replies
  • 0 likes
  • 469 Views
  • 2 replies
  • 0 likes

Spotify Connect's Inconsistent Volume Steps

Hello everyone, I would like to address an ongoing issue that has been plaguing the Spotify mobile app for a couple of years now. It concerns the inconsistent volume steps when using Spotify Connect to stream music to another device. When using Spoti...

  • Composer
  • Hello everyone,   I would like to address an ongoing issue that has been plaguing the Spotify mobile app for a couple of years now. It concerns the inconsistent volume steps when using Spotify...
  • 272 Views
  • 0 replies
  • 3 likes
  • 272 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution I Uploaded my songs but cant see them in phone

i uploaded my songs as i said, i put them in my local files folder then to my playlist. it is looking ok on my pc but not on my iphone, i cant see the tracks on the phone any solution ?

  • Casual Listener
  • i uploaded my songs as i said, i put them in my local files folder then to my playlist. it is looking ok on my pc but not on my iphone, i cant see the tracks on the phone any solution ?
  • Dian
  • Spotify Legend
  • 2291 Views
  • 5 replies
  • 0 likes
  • 2291 Views
  • 5 replies
  • 0 likes

IOS redirect another app problem

Multiple iOS applications are registered to the developer dashboard with a single developer account. I activate spotify in any of the applications, but when redirecting, it redirects from other applications to the most recently installed application ...

  • Casual Listener
  • Multiple iOS applications are registered to the developer dashboard with a single developer account. I activate spotify in any of the applications, but when redirecting, it redirects from other appli...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Superuser Contribution What's up with this new Home screen?

Whats up with the new home screen being random playlist? Its really bad, can I change it back?

  • Gig Goer
  • Whats up with the new home screen being random playlist? Its really bad, can I change it back?
  • SolarMedia
  • Music Fan
  • 136185 Views
  • 1005 replies
  • 698 likes
  • iOS
  • 136185 Views
  • 1005 replies
  • 698 likes

Superuser Contribution Queue broken

I cannot listen to or see at all certain songs that I add to queue. I have no restrictions and I can listen to and see them in queue just fine on my computer. Sometimes whole albums go missing, sometimes only a certain artist is missing, sometimes ju...

  • Casual Listener
  • I cannot listen to or see at all certain songs that I add to queue. I have no restrictions and I can listen to and see them in queue just fine on my computer. Sometimes whole albums go missing, somet...
  • Yordan
  • Moderator
  • 849 Views
  • 3 replies
  • 0 likes
  • 849 Views
  • 3 replies
  • 0 likes

Superuser Contribution Repeat ads

I’ve had the same ad play 20 times disliking it each time and still getting it. So is the dislike button broken? PlanFreeCountryUsaDeviceiPhone 8 +

  • Casual Listener
  • I’ve had the same ad play 20 times disliking it each time and still getting it. So is the dislike button broken?  Plan Free Country Usa Device iPhone 8 +
  • MihailY
  • Moderator
  • 323 Views
  • 4 replies
  • 0 likes
  • 323 Views
  • 4 replies
  • 0 likes

Solved!! Playlist title no longer shows up in song view

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 15.5 My Question or IssueI don't know if this UI is being A/B tested or if it's a new UI that's being slowly rolled out, but I can't stand it. The playlist title no longer shows up at the to...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 15.5   My Question or Issue I don't know if this UI is being A/B tested or if it's a new UI that's being slowly rolle...
  • MattSuda
  • Spotify Star
  • 1973 Views
  • 5 replies
  • 0 likes
  • 1973 Views
  • 5 replies
  • 0 likes