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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41983 Views

43 replies

10 likes

  • 41983 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107549 Views

115 replies

12 likes

Other
  • 107549 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1566 Views

0 replies

0 likes

iOS
  • 1566 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301245 Views

61 replies

16 likes

  • 301245 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127263 Views

19 replies

38 likes

  • 127263 Views
  • 19 replies
  • 38 likes

Superuser Contribution Spotify not playing music tracks

PlanPremiumCountryUKDeviceiPhone 11Operating SystemiOS 17.2 My Question or IssueAnnoyingly Spotify is not playing any music. I can play podcasts but not music tracks. When I click on a track it does nothing, clicking on a track in a playlist sees the...

Casual Listener

Plan Premium Country UK Device iPhone 11 Operating System iOS 17.2   My Question or Issue Annoyingly Spotify is not playing any music. I can play podcasts but not music tracks. When I ...

Margo6617

Casual Listener

2312 Views

13 replies

3 likes

  • 2312 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution "Liked Songs" playlist wont stop Enhancing itself after I turn off Enhance

Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the second I close out of that playlist and then go back to ...

Regular

Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the s...

stuartmdmusic

Newbie

6155 Views

10 replies

1 likes

  • 6155 Views
  • 10 replies
  • 1 likes

Superuser Contribution I’m stuck on the downgrade screen on iPhone Spotify app

Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing you to listen to music.

Visitor

Bought premium but it ran out opened Spotify to to be met with a downgrade option. Only one button, it makes no sense. When you click the button it doesn’t work and the screen stays up not allowing ...

Novy

Moderator

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Explore your genres tab” missing

I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't find it. Many other people have it, but not me. Cou...

Regular

I am trying to find the "Explore your genres" tab appear, but I can't find it. Normally, if I click the search button on my iPhone, the area should appear at the top with three hashtags, but I can't ...

Sebaaa

Newbie

4309 Views

5 replies

0 likes

  • 4309 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Broken interface on liked songs.

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queue songs and shows a wrong number of saved songs: So...

Music Fan

I have two different interfaces for my liked songs. Most of the time its a very limited interface which hides the filter, the download status of the songs, doesn't allow swiping from the left to queu...

AlejaR

Moderator

1669 Views

5 replies

0 likes

  • 1669 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playback screen now scrolls for no reason which breaks scrub bar

The playback screen in the iOS app now vertically scrolls to show some useless artist information. This is an utterly incomprehensible UI decision. More than half the time I try to scrub through a song left-right the UI interprets it as a vertical sc...

Casual Listener

The playback screen in the iOS app now vertically scrolls to show some useless artist information. This is an utterly incomprehensible UI decision. More than half the time I try to scrub through a so...

Maria

Moderator

576 Views

1 replies

0 likes

PoorUI
  • 576 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jam ends itself when starting a song

PlanWe both have premium.CountryUSADeviceiPhone 10ROperating SystemiOS 16.6 My Question or IssueI will start a jam, send the link, friend clicks the link and joins, I push play on a song and the jam ends. It does the same if they initiated the jam an...

Newbie

Plan We both have premium. Country USA Device iPhone 10R Operating System iOS 16.6   My Question or Issue I will start a jam, send the link, friend clicks the link and joins, I push pl...

ouwom

Newbie

1178 Views

2 replies

0 likes

  • 1178 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast app bug

PlanPremiumCountryUSADeviceiphone seOperating SystemiOS 15 My Question or Issue Recently when I've selected a podcast episode from a certain show, the app has begun playing the most recently added episode instead of the episode I selected. Also, when...

Casual Listener

  Plan Premium Country USA Device iphone se Operating System iOS 15   My Question or Issue   Recently when I've selected a podcast episode from a certain show, the app has ...

AlejaR

Moderator

2553 Views

7 replies

0 likes

  • 2553 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist backwards feature

Hi! Spotify needs a feature where you can play playlists backwards. Most of the time when I add new songs to playlists I want to hear the most recent ones, but the best way to do that is to queue them or play playlists from a certain point onwards - ...

Newbie

Hi! Spotify needs a feature where you can play playlists backwards. Most of the time when I add new songs to playlists I want to hear the most recent ones, but the best way to do that is to queue the...

LovelyBun

Visitor

1434 Views

2 replies

0 likes

  • 1434 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot download tracks on Spotify after upload to iOS17.2

PlanFree/PremiumCountry DeviceiPhone 13ProOperating SystemiOS 17.2 My Question or Issueafter updating to the new operating system the download option on Spotify is no longer available. Is there a fix?

Visitor

Plan Free/Premium Country   Device iPhone 13Pro Operating System iOS 17.2   My Question or Issue after updating to the new operating system the download option on Spotify is no lo...

Lyubka

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t rate podcast 5 stars

From a podcast on the iOS app, if I click “Rate show”, it won’t let me submit a 5 star rating. If I reduce the stars to 1-4, a submit button appears, but when I click the 5th star, the submit button disappears.

Casual Listener

From a podcast on the iOS app, if I click “Rate show”, it won’t let me submit a 5 star rating. If I reduce the stars to 1-4, a submit button appears, but when I click the 5th star, the submit button ...

Ivelina

Moderator

8942 Views

16 replies

0 likes

  • 8942 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Troubleshoot with Apple watch, downloading loading forever

PlanPremiumCountry Germany Device(iPhone 8, apple watch 6Operating System(iOS 14) My Question or IssueHi all, I have paired my apple watch to my phone and try to download Spotify play list and the only thing that I see in Downloads is loading. Can yo...

Casual Listener

  Plan Premium Country  Germany   Device (iPhone 8, apple watch 6 Operating System (iOS 14)   My Question or Issue Hi all, I have paired my apple watch to my phone and...

jbtchr

Newbie

32573 Views

23 replies

4 likes

  • 32573 Views
  • 23 replies
  • 4 likes

Solved!! Did Spotify remove local sync with devices?

So, one feature I love(d?) about spotify was that whenever I did find a whole in their library - which is often the case with local bands and game soundtracks - I could just buy the album somewhere and have Spotify sync it to my iOS devices. With the...

Regular

So, one feature I love(d?) about spotify was that whenever I did find a whole in their library - which is often the case with local bands and game soundtracks - I could just buy the album somewhere a...

Silphradio

Music Fan

2652 Views

6 replies

0 likes

  • 2652 Views
  • 6 replies
  • 0 likes

Superuser Contribution How to delete songs from Apple Watch (watchOS 10.2)

PlanPremiumCountryUSA Device(iPhone 13 Pro Max, Apple Watch Series 6) Operating System(iOS 17.2, watchOS 10.2.) My Question or Issue I have downloaded some Spotify tracks to my Apple Watch for offline listening. This works great. Now, I need to delet...

Casual Listener

Plan Premium Country USA   Device (iPhone 13 Pro Max, Apple Watch Series 6)     Operating System (iOS 17.2, watchOS 10.2.)   My Question or Issue   I have downl...

Maria

Moderator

3496 Views

1 replies

0 likes

  • 3496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify screens dims when connected to Carplay

PlanPremiumCountryGermanyDeviceiPhone SE2020Operating SystemiOS 16.6.1 My Question or IssueWhenever I start a song and in the car someone wants to sing along, after some seconds the screen starts dimming if not touched, even if the lyrics are autoscr...

Visitor

Plan Premium Country Germany Device iPhone SE2020 Operating System iOS 16.6.1   My Question or Issue Whenever I start a song and in the car someone wants to sing along, after some seco...

Maria

Moderator

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays tracks that are not on my playlist

PlanPremiumCountryDenmarkDeviceiPhone SE 2022Operating SystemiOS 17.1.2 My Question or IssueWhen I start playing one of my playlists on my phone it has started playing a lot of tracks that are not even on that playlist (and in most cases, not any of ...

Casual Listener

Plan Premium Country Denmark Device iPhone SE 2022 Operating System iOS 17.1.2   My Question or Issue When I start playing one of my playlists on my phone it has started playing a lot ...

Maria

Moderator

793 Views

3 replies

0 likes

  • 793 Views
  • 3 replies
  • 0 likes

Superuser Contribution CarPlay causes music to change

PlanPremium (family plan)CountryUSA but living in Japan (phone is using an eSIM with US phone number through Google Fi)DeviceiPhone 13 Pro MaxOperating SystemiOS 16.6 My Question or IssueWhen connecting via bluetooth to my car, it transitions to Carp...

Casual Listener

Plan Premium (family plan) Country USA but living in Japan (phone is using an eSIM with US phone number through Google Fi) Device iPhone 13 Pro Max Operating System iOS 16.6   My Questi...

Ivelina

Moderator

4460 Views

12 replies

4 likes

  • 4460 Views
  • 12 replies
  • 4 likes