Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35653 Views

40 replies

10 likes

  • 35653 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100852 Views

115 replies

12 likes

Other
  • 100852 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1235 Views

0 replies

0 likes

iOS
  • 1235 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297940 Views

61 replies

16 likes

  • 297940 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125342 Views

19 replies

38 likes

  • 125342 Views
  • 19 replies
  • 38 likes

Superuser Contribution Drake spam all over premium iOS app even though I block him

PlanPremiumCountryUSADeviceiPhone 15 ProOperating SystemiOS 17.1.1My Question or IssueI block Drake because I dislike his music. He has been blocked on my account for years. I am still getting top-of-app ads for his music even though I have never lis...

Casual Listener

Plan Premium Country USA Device iPhone 15 Pro Operating System iOS 17.1.1 My Question or Issue I block Drake because I dislike his music. He has been blocked on my account for years. I am st...

Eni

Moderator

1312 Views

3 replies

0 likes

  • 1312 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can’t rearrange Queue

PlanPremiumCountry Device(iPhone 7Plus) My Question or Issuei know it might be bc i didn't updated my ios but i still update the spotify app regularly and i can't rearrange my queue for some time now. My macbook doesn't have the same problem though.

Casual Listener

  Plan Premium Country   Device (iPhone 7Plus)     My Question or Issue i know it might be bc i didn't updated my ios but i still update the spotify app regularly and i ...

Lyubka

Moderator

684 Views

3 replies

0 likes

  • 684 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have restarted and deleted the app, but it still will not play a song.

It will not even show the album cover and the time of the song. When I turn up the volume it doesn't turn it up, instead it turns up my ringer. My app is the latest version

Regular

It will not even show the album cover and the time of the song. When I turn up the volume it doesn't turn it up, instead it turns up my ringer. My app is the latest version

Hall94

Regular

907 Views

4 replies

0 likes

  • 907 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone Wiedergabe wird auf zweitem iPhone gestartet

Abend zusammen,weiß jemand warum auf dem iPhone XS von meiner Mutter die Musikwiedergabe stumm gestartet wird wenn mein Vater auf seinem 14er Musik über Spottify laut abspielt? Jeder hat eine eigene Apple id und nen eigenen Spottify Account, wobei de...

Newbie

Abend zusammen, weiß jemand warum auf dem iPhone XS von meiner Mutter die Musikwiedergabe stumm gestartet wird wenn mein Vater auf seinem 14er Musik über Spottify laut abspielt? Jeder hat eine eigen...

OscarDC

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t find some of my music when I use the Instagram music sticker.

PlanPremiumDeviceIphone 7sOperating SystemiOS 13.5.1 My Question or IssueI have tried to use the music sticker to play one of my Spotify songs on Instagram stories. I don’t want to use the share option from Spotify, this works but it doesn’t play any...

Regular

Plan Premium Device Iphone 7s Operating System iOS 13.5.1   My Question or Issue I have tried to use the music sticker to play one of my Spotify songs on Instagram stories. I don’t want ...

Muliv

Visitor

96041 Views

12 replies

5 likes

instagram story
  • 96041 Views
  • 12 replies
  • 5 likes

Superuser Contribution Spotify Local Files keep getting duplicated

PlanPremium CountryUnited States DeviceiPhone 12 ProOperating SystemiOS 17.1.1 and Windows 10My Question or IssueMy songs from my pc are being duplicated onto my phone. What I mean is that I have 360 songs, which is correct amount, that appear on my ...

Casual Listener

Plan Premium   Country United States   Device iPhone 12 Pro Operating System iOS 17.1.1 and Windows 10 My Question or Issue My songs from my pc are being duplicated onto my p...

Joan

Moderator

1382 Views

3 replies

1 likes

  • 1382 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution [Apple Watch] Get album art on long press

Hi! As a long time Spotify user, I love controlling music with my Apple Watch. But I would love so much to be able to see album arts on my watch screen. My idea is that, by default, we get the classic music controls, and if we long-press this screen,...

Regular

Hi!   As a long time Spotify user, I love controlling music with my Apple Watch. But I would love so much to be able to see album arts on my watch screen.   My idea is that, by default,...

Mical01

Casual Listener

10668 Views

4 replies

8 likes

Apple Watch
  • 10668 Views
  • 4 replies
  • 8 likes

Superuser Contribution make the lyrics as they were before

please make the lyrics like it was before. I dont want to click a button to go to the lyrics I would rather just scroll down and reach the lyrics easily.

Visitor

please make the lyrics like it was before. I dont want to click a button to go to the lyrics I would rather just scroll down and reach the lyrics easily.

Eni

Moderator

520 Views

1 replies

2 likes

  • 520 Views
  • 1 replies
  • 2 likes

Superuser Contribution no media available for browsing here on Android auto using iphone

hi Everybody, I'm using Spotify on my Volvo XC40 2024 model. I installed the Spotify app and I can see all my playlists. However, when I click on the Playlist to see the songs and start listening I receive the message "no media available for browsing...

Casual Listener

hi Everybody, I'm using Spotify on my Volvo XC40 2024 model. I installed the Spotify app and I can see all my playlists. However, when I click on the Playlist to see the songs and start listening I r...

Vasil

Moderator

1723 Views

1 replies

0 likes

  • 1723 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist app crash

Every time I try to get to an artist's page my app would crash. But I can access an album or a song easily. This is the first time it's ever happened to me. Any reason why?

Casual Listener

Every time I try to get to an artist's page my app would crash. But I can access an album or a song easily. This is the first time it's ever happened to me. Any reason why?

Vasil

Moderator

5844 Views

22 replies

0 likes

  • 5844 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Music local files aren't downloading to iPhone

Plan: Premium DuoDevice: iPhone SE on iOS 13.4.1I created the playlist and added there some local mp3 music files. When I press the button of downloading all playlist nothing happens. The button just turns green.I checked all recommendations from Spo...

Casual Listener

Plan: Premium Duo Device: iPhone SE on iOS 13.4.1 I created the playlist and added there some local mp3 music files. When I press the button of downloading all playlist nothing happens. The ...

Tj56

Visitor

25257 Views

8 replies

0 likes

  • 25257 Views
  • 8 replies
  • 0 likes

Superuser Contribution [iOS] Can't play any songs, but can initiate playing on iPhone via Browser

My setup:Premium (Individual)iOS 16.3 iPhone 13 Pro MaxStreaming Audio Quality: Very High/High (or Automatic)Download Quality: Very highListening via Bluetooth (WH-1000XM5)Apple Watch enabledWhen selecting any song from any of my playlists, Spotify s...

Casual Listener

My setup: Premium (Individual) iOS 16.3 iPhone 13 Pro Max Streaming Audio Quality: Very High/High (or Automatic) Download Quality: Very high Listening via Bluetooth (WH-1000XM5) Apple Watch...

Slaekke

Regular

961 Views

4 replies

1 likes

  • 961 Views
  • 4 replies
  • 1 likes

Solved!! Bug Affecting Some of Jim Croce’s Tracks on Spotify

  A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play versions of those songs from different albums, most egregious...

Casual Listener

   A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play vers...

justsalvador

Casual Listener

1492 Views

4 replies

1 likes

  • 1492 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify is unreliable connecting headphones to Apple Watch

(Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On) When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth headphones. I try various combinations of force closing the app,...

Regular

(Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On)   When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth head...

Ujjbd16

Newbie

7900 Views

20 replies

4 likes

  • 7900 Views
  • 20 replies
  • 4 likes

Superuser Contribution Local files disappeared from iPhone app

Local Files disappeared from iPhone app after adding a new song. Any help please?Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a seamless proccess, but over the years I've managed to fi...

Newbie

Local Files disappeared from iPhone app after adding a new song. Any help please? Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a sea...

AnneMarie1500

Newbie

5480 Views

3 replies

1 likes

  • 5480 Views
  • 3 replies
  • 1 likes

How do I shuffle queue?

IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Newbie

  IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Starbs_Ch

Casual Listener

13291 Views

4 replies

4 likes

  • 13291 Views
  • 4 replies
  • 4 likes

iOS App Crashing

PlanIndividual PremiumCountryU.S.ADevice(iPhone 12 mini)Operating System(iOS 17.1.1) My Question or IssueApp takes a long time to load. After loading, I'm lucky if I can play half a song. Works perfectly on my other devices.Things I've tried:Updating...

Casual Listener

Plan Individual Premium Country U.S.A Device (iPhone 12 mini) Operating System (iOS 17.1.1)   My Question or Issue App takes a long time to load. After loading, I'm lucky if I can play...

Maxim

Spotify Star

1236 Views

5 replies

2 likes

  • 1236 Views
  • 5 replies
  • 2 likes

Superuser Contribution Sort all Podcast Episodes by date

I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first. Is this possible.

Newbie

I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first.  Is this possible.

bssefamily

Newbie

3758 Views

5 replies

1 likes

  • 3758 Views
  • 5 replies
  • 1 likes

Superuser Contribution Smart Shuffle causes song to repeat

PlanPremiumCountryUnited StatesDevice(Iphone 14 pro)Operating System(iOS 17.1.1) My Question or IssueIf you currently listening to a song and are on the screen with just the song player, and you click the shuffle icon until you reach smart shuffle, y...

Visitor

Plan Premium Country United States Device (Iphone 14 pro) Operating System (iOS 17.1.1)   My Question or Issue If you currently listening to a song and are on the screen with just the ...

Eni

Moderator

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes