Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230895 Views

53 replies

13 likes

  • 230895 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154290 Views

507 replies

108 likes

  • 154290 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Spotify Star

Rastereyes

Casual Listener

107403 Views

19 replies

38 likes

  • 107403 Views
  • 19 replies
  • 38 likes

Superuser Contribution Someone took over my playlists

My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone repeatedly. I don’t want the share speaker feature....

Visitor

My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone...

AlejaR

Moderator

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unrecognised playlists playing without permission or order

For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences.Yesterday i was driving and without me trying to move into another playlist i...

Casual Listener

For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences. Yesterday i was driving ...

Dian

Spotify Legend

373 Views

3 replies

0 likes

  • 373 Views
  • 3 replies
  • 0 likes

Does dislike ads do anything?

I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?

Casual Listener

I’ve dislikes the ad in good faith by byu radio 8 times in the past three days. I’ve gotten the ad 15 times in the past three days. So does disliking ads not actually do anything or is this a bug?

Firgin

Visitor

1778 Views

1 replies

1 likes

  • 1778 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify controls no longer showing on lock screen, I'm in Iphone IOS 16.

I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and played with the settings but nothing has helped.

Casual Listener

I updated my phone and I saw the controls for a few days but now nothing appears on the lock screen and I don't understand why. I've logged out and back in, deleted the app and redownloaded it, and p...

D4CLoveTrain

Newbie

1353 Views

3 replies

0 likes

  • 1353 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sharing to Instagram stories no longer provides link to song on Spotify

Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically functions as a screenshot of what you’re listening to an...

Visitor

Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically funct...

Yordan

Moderator

3929 Views

1 replies

1 likes

  • 3929 Views
  • 1 replies
  • 1 likes

Superuser Contribution Device control on iPad app closes 1 second after opening it

On the Spotify app on iPad (10th gen, iOS 16.3.1), when I open device control (bottom left), it closes by itself after one second.

Visitor

On the Spotify app on iPad (10th gen, iOS 16.3.1), when I open device control (bottom left), it closes by itself after one second.

Joan

Moderator

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Unavailable for listening on

We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at random will show “unavailable for listening on.” T...

Visitor

We have an Amazon Alexa account synced with Spotify. Alexa app sees all the Echo devices online and connected. Spotify seems then all listed under the Connect device menu. However, certain devices at...

skipperhampton

Newbie

4465 Views

5 replies

0 likes

  • 4465 Views
  • 5 replies
  • 0 likes

Airplay issues and the new app

Since the newly redesigned app was pushed to the app store I have been experiencing ongoing issues with playing music on my HiF over AirPlay. By default, your new "preview" option is muted (see the screenshot) but when I am playing some musing and br...

Regular

Since the newly redesigned app was pushed to the app store I have been experiencing ongoing issues with playing music on my HiF over AirPlay. By default, your new "preview" option is muted (see the s...

zhedrick

Casual Listener

2349 Views

9 replies

3 likes

  • 2349 Views
  • 9 replies
  • 3 likes

Superuser Contribution How does Spotify expect me to know what is playing?

Since Spotify decided to mess with the app, on the iPhone, I now have no idea what Radio is ever playing. How can they continue to mess things up so badly? Every change is consistently for the worse. This is extremely frustrating. Now it just says "A...

Roadie

Since Spotify decided to mess with the app, on the iPhone, I now have no idea what Radio is ever playing.  How can they continue to mess things up so badly? Every change is consistently for...

maxartist23

Roadie

717 Views

5 replies

0 likes

  • 717 Views
  • 5 replies
  • 0 likes

Superuser Contribution Account

hi I need help from a Spotify member.. I used distrokid to publish music and they automatically made a Spotify music account for me but I don’t have the login info and I need it because I switched to TuneCore and I’m trying to get myself verified

Visitor

hi I need help from a Spotify member.. I used distrokid to publish music and they automatically made a Spotify music account for me but I don’t have the login info and I need it because I switch...

Joan

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Liked Songs re-shuffles when app close on iPhone

PlanPremium DuoCountryCanadaDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issue Every time I close the app on my phone the shuffled queue I had re-shuffles. When it re-shuffles it does not do a full re sorting of all the songs, but seems t...

Newbie

Plan Premium Duo Country Canada Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue   Every time I close the app on my phone the shuffled queue I had re-shuffles....

436 Views

0 replies

0 likes

Like Songs
queue
shuffle
  • 436 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t sort playlist by date added

Plan/PremiumCountryUSADevice(iPhone SE 2022)Operating System(iOS 16.3.1 My Question or IssueThe songs in my playlists on my phone used to be sorted by date added, with the newest ones first. But now it’s the reverse. I don’t like it bc I want to hear...

Music Fan

  Plan /Premium Country USA Device (iPhone SE 2022) Operating System (iOS 16.3.1   My Question or Issue The songs in my playlists on my phone used to be sorted by date added, wit...

Novy

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Is there anything I can do to access the new DJ feature?

I am updated to the newest version, premium listener in the US, the DJ feature is not available for me and I was very excited to access the new feature

Visitor

I am updated to the newest version, premium listener in the US, the DJ feature is not available for me and I was very excited to access the new feature

kaworu_bloodpaw

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Feature Request: Play on multiple devices(Cross-Platform)

PlanPremiumCountryUSDevice: iPhone 14 (Latest IOS Version)My Question or IssueI want the ability to play Spotify across all my devices in my home all at once or by selecting each as a checkbox. I have devices from multiple manufacturers, Google/Amazo...

Newbie

Plan Premium Country US Device: iPhone 14 (Latest IOS Version) My Question or Issue I want the ability to play Spotify across all my devices in my home all at once or by selecting each as a che...

AlejaR

Moderator

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes