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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28429 Views

40 replies

8 likes

  • 28429 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93183 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

921 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293041 Views

60 replies

15 likes

  • 293041 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123334 Views

19 replies

38 likes

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  • 19 replies
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Superuser Contribution Issues since downloading iOS 17.1

Operating SystemiPhone 13, iOS 17.1 My Question or IssueEvery time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whole other playlist. What is going on? It’s worse when I try to con...

Casual Listener

Operating System iPhone 13, iOS 17.1   My Question or Issue Every time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whol...

Vasil

Moderator

1839 Views

1 replies

1 likes

  • 1839 Views
  • 1 replies
  • 1 likes

I can't control spotify using my car's media controls

2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work since it controls the regular radio and other audio ...

Visitor

2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work s...

482 Views

0 replies

0 likes

  • 482 Views
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Solved!!Superuser Contribution Spotify kicks me out every time I try to play a song

PlanFreeCountryUnited StatesDeviceiPhone 11Operating SystemiOS 10 My Question or IssueEvery time I’m trying to find a new song for my playlist and I push play on a song, I get kicked out of the app. Normal shuffling and playing songs that are availab...

Casual Listener

Plan Free Country United States Device iPhone 11 Operating System iOS 10   My Question or Issue Every time I’m trying to find a new song for my playlist and I push play on a song, I g...

Vasil

Moderator

16363 Views

13 replies

0 likes

iphone 11
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Solved!!Superuser Contribution Song Progress bar and timer not working when using Spotify Connect

The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream to a Bluesound Node 2i or Sky Q Box.Then when I resu...

Roadie

The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream t...

MrWork

Casual Listener

11965 Views

11 replies

12 likes

  • 11965 Views
  • 11 replies
  • 12 likes

Superuser Contribution Streaming vs. Downloaded song -- which plays?

I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? Additionally, if I select the highest quality version fo...

Casual Listener

I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? &nbs...

LarsSpieltTV

Newbie

1883 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Airplane mode notification

Dear Spotify makers,Do you use your product while traveling abroad ?I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode. So why ar you constantly asking me to switch off airplane mode since I obviously don't wa...

Casual Listener

Dear Spotify makers, Do you use your product while traveling abroad ? I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode.   So why ar you constantly ...

nopewhy

Casual Listener

5529 Views

15 replies

5 likes

  • 5529 Views
  • 15 replies
  • 5 likes

Superuser Contribution Airplane Mode

HiWhen iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in an airplane b) people do listen to music during the fl...

Casual Listener

Hi When iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in a...

nopewhy

Casual Listener

2937 Views

7 replies

7 likes

  • 2937 Views
  • 7 replies
  • 7 likes

Solved!!Superuser Contribution When opening the app playlist starts to play from the first song

PlanPremiumCountryArmeniaDevicePOCO F2 ProOperating SystemAndroid 12, MIUI 14.0.1 My Question or IssueWhen opening the app playlist starts to play from the first song. It first shows the right song, then changes to the first song of the playlist.

Regular

Plan Premium Country Armenia Device POCO F2 Pro Operating System Android 12, MIUI 14.0.1   My Question or Issue When opening the app playlist starts to play from the first song. It fir...

taron96

Regular

1310 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

landscape mode on iPad Pro looks hideous after tiktok update

PlanPremiumCountryUAEDevice(iPad Pro 1st Gen)Operating System(iPadOS 16.7.2) My Question or IssueEver since the reels where moved to the home screen, there are very ugly empty spaces on both sides of the screen in landscape mode (the only mode I use ...

Casual Listener

  Plan Premium Country UAE Device (iPad Pro 1st Gen) Operating System (iPadOS 16.7.2)   My Question or Issue Ever since the reels where moved to the home screen, there are very u...

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local files syncing as different songs

Title might sound confusing but what i mean by that is:On my laptop, i have a song that is 3:35, but when i download that song onto my iPad, it shows the song being 3:36, therefore making it show up as a different song and therefore forcing me to hav...

Newbie

Title might sound confusing but what i mean by that is: On my laptop, i have a song that is 3:35, but when i download that song onto my iPad, it shows the song being 3:36, therefore making it show u...

Ryannna

Casual Listener

1849 Views

2 replies

0 likes

local files
  • 1849 Views
  • 2 replies
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[iOS][Your Music] Get rid of the recent update formar

This new format made in may is practically impossible to use. I can’t find songs easily or see them very well, and I can’t delete or add them easily either. Also I found the setting for organizing your playlist’s music really helpful but it’s useless...

Newbie

This new format made in may is practically impossible to use. I can’t find songs easily or see them very well, and I can’t delete or add them easily either. Also I found the setting for organizing yo...

31b75tujwmneuyfsuyul

Visitor

3488 Views

2 replies

10 likes

iOS
Your Music
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  • 2 replies
  • 10 likes

Superuser Contribution New releases section gone?

PlanPremiumCountryDenmarkDeviceIphone 7Operating SystemiOS 10 My Question or IssueWhere is the "new releases" section? I can not see it in my front/home page in the app...

Regular

Plan Premium Country Denmark Device Iphone 7 Operating System iOS 10   My Question or Issue Where is the "new releases" section? I can not see it in my front/home page in the app...

1218821370

Visitor

22662 Views

20 replies

8 likes

  • 22662 Views
  • 20 replies
  • 8 likes

Superuser Contribution Spotify Abruptly Stops Playing on Sonos

PlanPremiumCountry Australia Device(iPhone 13)Operating System(iOS 16.6.1.) My Question or IssueI have a really strange issue when streaming from the Spotify App on iPhone 13, and from the Desktop version of Spotify on iMac (Catalina) to my Sonos sys...

Regular

Plan Premium Country  Australia   Device (iPhone 13) Operating System (iOS 16.6.1.)   My Question or Issue I have a really strange issue when streaming from the Spotify App ...

MihailY

Moderator

3242 Views

1 replies

0 likes

  • 3242 Views
  • 1 replies
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Superuser Contribution Queue resets after connecting to car

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueEvery time I reconnect to Spotify in the car, the play queue resets. I just got a new 2018 BMW 430x. I've tried connecting Spotify using both carplay and Bluetooth and ...

Regular

Plan Premium Country  US Device iPhone X Operating System iOS 11.4.1   My Question or Issue Every time I reconnect to Spotify in the car, the play queue resets.  I just got a...

lpb99

Casual Listener

3867 Views

4 replies

2 likes

  • 3867 Views
  • 4 replies
  • 2 likes

Superuser Contribution Impossible to remove a playlist in Spotify for iOS

Impossible to remove a playlist in Spotify for iOS. The context menu shows only the single menu item to pin a playlist. The menu item to remove a playlist is missing.

Roadie

Impossible to remove a playlist in Spotify for iOS. The context menu shows only the single menu item to pin a playlist. The menu item to remove a playlist is missing.

Vasil

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pauses podcast when using Google Maps

PlanFree/PremiumCountry Device(iPhone XS)Operating System(iOS 10) My Question or IssueAny time I’m navigating with Google Maps, Spotify pauses podcasts every time the navigator voice speaks.

Casual Listener

Plan Free/Premium Country   Device (iPhone XS) Operating System (iOS 10)   My Question or Issue Any time I’m navigating with Google Maps, Spotify pauses podcasts every time the na...

noelopezvargas

Visitor

7626 Views

3 replies

1 likes

google maps
iOS
iphone
pausing
Podcasts
  • 7626 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Continuous Play After One Song

PlanPremium DuoCountrySouth AfricaDeviceiPhone SE Mk1Operating SystemiOS 14.2 My Question or IssuePreviously, Spotify would play continuously (after I've selected a song) without me having to manually select the next song. However, recently, this no ...

Regular

Plan Premium Duo Country South Africa Device iPhone SE Mk1 Operating System iOS 14.2   My Question or Issue Previously, Spotify would play continuously (after I've selected a song) wit...

Jeorge110

Visitor

65432 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Cabasse Akoya / Ethernet / can’t stream Spotify

PlanPremiumCountry: CH Device(iPhone XS max)Operating System(iOS 16.6.1) My Question or IssueI use Cabasse Akoya connected to Ethernet. Can stream Tidal without a problem. Can’t stream Spotify anymore. Reset everything. Deinstalled Cabasse controller...

Newbie

Plan Premium Country: CH   Device (iPhone XS max) Operating System (iOS 16.6.1)   My Question or Issue I use Cabasse Akoya connected to Ethernet. Can stream Tidal without a proble...

Eni

Moderator

700 Views

1 replies

0 likes

AKOYA
cabasse
  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution when click next track button I hear weird crackle sound.

PlanPremiumCountryTurkeyDeviceiPhone 13Operating SystemiOS 17 My Question or IssueWhen I click skip to next track button, I hear a deep weird sound like crackle.

Casual Listener

Plan Premium Country Turkey Device iPhone 13 Operating System iOS 17   My Question or Issue When I click skip to next track button, I hear a deep weird sound like crackle.

Lyubka

Moderator

614 Views

3 replies

0 likes

App problem
  • 614 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution spotify breaks after few songs

PlanPremiumDevice(iPhone 6Operating System(iOS 14 My Question or Issuespotify stops playing and wont work after finishing a song. sometimes it plays only a few and rarley it plays for some hours but always breaks. when it does the play bar stays at t...

Regular

Plan Premium Device (iPhone 6 Operating System (iOS 14   My Question or Issue spotify stops playing and wont work after finishing a song. sometimes it plays only a few and rarley it play...

zufyovelto

Regular

2490 Views

8 replies

0 likes

  • 2490 Views
  • 8 replies
  • 0 likes