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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140124 Views

503 replies

108 likes

  • 140124 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98306 Views

19 replies

38 likes

  • 98306 Views
  • 19 replies
  • 38 likes

The Spotify App downloaded playlists for Apple Watch is full of bugs and unrealiable

I've seen numerous threads on different websites about the "something went wrong" error occurring when you attempt to use your Spotify downloaded playlists with Apple Watch.No amount of uninstalling or hard resets address the issue, as it's clearly a...

Regular

I've seen numerous threads on different websites about the "something went wrong" error occurring when you attempt to use your Spotify downloaded playlists with Apple Watch. No amount of uninstall...

403 Views

0 replies

1 likes

spotifyapp
  • 403 Views
  • 0 replies
  • 1 likes

Why i cant verify my address

I was invited to family plan but i cant verify my address

Visitor

I was invited to family plan but i cant verify my address

Keanu_C

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Auto shuffle wont turn off even when connected to a personal computer.

I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not letting me do that. And its getting quite annoying co...

Newbie

I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not le...

willam45

Casual Listener

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why Spotify app not downloading in iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, Canda Feedback SurveyWhen I am trying to download the Spotify app, it's not clickable....

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,&...

Alex

Spotify Legend

341 Views

1 replies

0 likes

iphone
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution App completely crashes mid song

I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again I have an iPhone 12 I think it is

Newbie

I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again    I have an iPh...

willam45

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to stop my speakers from falling asleep and stop playing music.

My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.

Visitor

My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.

Joan

Moderator

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Smart Shuffle Problem

PlanPremiumCountryNetherlandsDeviceiPhone 12 Pro MaxOperating System(iOS 16.6 (latest) My Question or IssueI have a big playlist of 11h30m. And everytime I wanna listen to it on shuffle. It automatically enables the smart shuffle feauture. And when I...

Casual Listener

Plan Premium Country Netherlands Device iPhone 12 Pro Max Operating System (iOS 16.6 (latest)   My Question or Issue I have a big playlist of 11h30m. And everytime I wanna listen to it...

Joan

Moderator

3873 Views

3 replies

0 likes

  • 3873 Views
  • 3 replies
  • 0 likes

High battery drain using Spotify Connect

Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphones or something). However this is no longer the cas...

Regular

Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphon...

bibs15109

Newbie

2713 Views

5 replies

2 likes

  • 2713 Views
  • 5 replies
  • 2 likes

Superuser Contribution Not all downloaded songs will play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Ipod Touch doensn't work anymore with Spotify. Why?

PlanPremiumCountrySpainDeviceIpod Touch (Model MC086PY)Operating SystemIIOS 4.2.1 (8C148)My Question or IssueIn my Yoga Center I've been using Spotify Premium since 2013 on my Ipod Touch that is plugged to a music tower. It always worked perfectly by...

Casual Listener

Plan Premium Country Spain Device Ipod Touch (Model MC086PY) Operating SystemI IOS 4.2.1 (8C148) My Question or Issue In my Yoga Center I've been using Spotify Premium since 2013 on my Ipod ...

mohawkman59

Newbie

14629 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Spotify group session kicks me out when I join and try to initiate playing a song

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry united states Device(iPhone, Macbook Pro)Operating System IOSMy Question or IssueWhen I join a group session cre...

Casual Listener

None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country united states   Device (iPhone, Macbook Pro) O...

AlejaR

Moderator

14199 Views

8 replies

2 likes

  • 14199 Views
  • 8 replies
  • 2 likes

Superuser Contribution Where did all my music access on Home go? Only have podcasts now as of yesterday

PlanPremiumCanada Device(iPhone 14pro, MacAir 2019Operating System(iOS 16.5.1, Ventura 13.4.1) My Question or IssueWhere did access to music go on Home. Its all podcasts now on my iPhone and my Desktop on MacAir as of July 25, 2023

Regular

Plan Premium Canada   Device (iPhone 14pro, MacAir 2019 Operating System (iOS 16.5.1, Ventura 13.4.1)   My Question or Issue Where did access to music go on Home. Its all podcasts...

Satori007

Regular

499 Views

4 replies

0 likes

  • 499 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why is smart shuffle breaking my queue?

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.

Newbie

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...

1inchD

Visitor

1123 Views

3 replies

4 likes

  • 1123 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shared links keep opening the same album for me, even if the links are different.

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...

Visitor

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16   My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...

Dian

Spotify Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Play problem

be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anyone else had a problem using Spotify in your car via an iPh...

Newbie

be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   M...

Dian

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can not sync local songs from Mac to iPhone

I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried:- turning off the firewall on my Mac- completely reinstalling Spotify on my Mac and iPhone pe...

Casual Listener

I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone.   So far I've tried: - turning off the firewall on m...

OscarDC

Moderator

3883 Views

6 replies

0 likes

  • 3883 Views
  • 6 replies
  • 0 likes

Shortcuts on home screen nerver changes!

PlanPremium DuoCountryDenmarkDeviceiPhone 11 PeoOperating SystemiOS 16.5.1 (c) My Question or IssueI’ve User Spotify for almost six years, and frist it updated short cuts on the home screen, but then it stopped working every where else but using web ...

Regular

Plan Premium Duo Country Denmark Device iPhone 11 Peo Operating System iOS 16.5.1 (c)   My Question or Issue I’ve User Spotify for almost six years, and frist it updated short cuts on ...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle only works on wifi

I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app multiple times, and reinstalled. Updated my phone, etc. Wha...

Newbie

I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi.   I have deleted the app...

Alex

Spotify Legend

1667 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

iOS app crashing when disconnecting from car

PlanPremiumCountryUnited StatesDeviceiPhone 12/Car thingOperating SystemiOS 16.5.1 My Question or IssueWhen getting out of my car, the app continues to play, the iOS media controls fail to respond and the app UI freezes, requiring a force quit to end...

Newbie

  Plan Premium Country United States Device iPhone 12/Car thing Operating System iOS 16.5.1   My Question or Issue When getting out of my car, the app continues to play, the iOS ...

ofornaerypti

Casual Listener

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops music every 30-40 seconds

PlanPremiumCountryIsraelDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issuehey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really annoying and I don’t know what to do anymore I tried everything restarting ...

Newbie

Plan Premium Country Israel Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue hey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really...

kujing

Visitor

433 Views

2 replies

0 likes

  • 433 Views
  • 2 replies
  • 0 likes