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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

229196 Views

53 replies

13 likes

  • 229196 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152687 Views

507 replies

108 likes

  • 152687 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106791 Views

19 replies

38 likes

  • 106791 Views
  • 19 replies
  • 38 likes

Hi I can’t see new features DJ AI on my spotify I’m premium subscriber and

my phone is up to date I live in US and Im premium subscribers I still don't see spotify ai on my music I follow the step I don't see anything

Visitor

my phone is up to date I live in US and Im premium subscribers I still don't see spotify ai on my music I follow the step I don't see anything

Sebasty

Community Legend

1204 Views

2 replies

0 likes

  • 1204 Views
  • 2 replies
  • 0 likes

Superuser Contribution iOS Home Screen Disable Video Content Revert to Old Format

I don't know when this change occurred, but the iOS Spotify Home Screen used to be a nice and tidy display of Recently played, Made for You, Popular and all that has been replaced by these GIANT looping videos one pane at a time. I'd really like to b...

Newbie

I don't know when this change occurred, but the iOS Spotify Home Screen used to be a nice and tidy display of Recently played, Made for You, Popular and all that has been replaced by these GIANT loop...

zamiller

Newbie

859 Views

2 replies

9 likes

  • 859 Views
  • 2 replies
  • 9 likes

Issues with Spotify app on iOS devices - iPhone and iPad

PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS 16 My Question or IssueI am reaching out to report an issue with the Spotify app on my iOS devices, namely my iPhone and iPad. The app is not ...

Newbie

Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 16   My Question or Issue I am reaching out to report an issue with t...

Amie1017

Casual Listener

357 Views

2 replies

1 likes

  • 357 Views
  • 2 replies
  • 1 likes

Superuser Contribution Podcast Playback Speed in Car

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro)Operating System(iOS 16.1.1) My Question or IssueI have had issues playing Spotify podcasts at speeds greater than 1x for the past few years in my 2018 Jeep Cherokee. When my phone connects to the B...

Newbie

Plan Premium Country United States Device (iPhone 13 Pro) Operating System (iOS 16.1.1)   My Question or Issue I have had issues playing Spotify podcasts at speeds greater than 1x for ...

Domer90

Casual Listener

2991 Views

2 replies

1 likes

  • 2991 Views
  • 2 replies
  • 1 likes

Superuser Contribution Missing Friends Tab on IOS?

I've tried looking everywhere for help regarding friend activity on IOS, even existing pages saying friend activity isn't available for the mobile app. However, sometime last month, my Spotify app suddenly added a new section between search and libra...

Newbie

I've tried looking everywhere for help regarding friend activity on IOS, even existing pages saying friend activity isn't available for the mobile app. However, sometime last month, my Spotify app su...

aviwad2

Regular

3637 Views

3 replies

0 likes

  • 3637 Views
  • 3 replies
  • 0 likes

Superuser Contribution Nezobrazuje se mi možnost zvolit si video

Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu

Newbie

Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu

AlejaR

Moderator

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need played podcast to disappear

Sorting through already played podcast while driving is not good since there should be an option to either move played podcast to the bottom of the stack or even better remove from list and delete the played podcast. If Spotify won't fix this issue, ...

Visitor

Sorting through already played podcast while driving is not good since there should be an option to either move played podcast to the bottom of the stack or even better remove from list and delete th...

MihailY

Moderator

312 Views

1 replies

1 likes

  • 312 Views
  • 1 replies
  • 1 likes

Superuser Contribution Screen on Echo Show 8 will NOT turn off when song playing

With Amazon & Apple Music, after one minute my screen (my preference) will go dark and only show Time, Date, & Temperature. This is what I want! With Spotify, whatever song is playing will remain on the Echo Show 8 until the next song comes on and th...

Casual Listener

With Amazon & Apple Music, after one minute my screen (my preference) will go dark and only show Time, Date, & Temperature. This is what I want! With Spotify, whatever song is playing will re...

SWLEN45

Casual Listener

2925 Views

3 replies

0 likes

  • 2925 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bookmark

How too mark a moment in a podcast that I want to return to

Newbie

How too mark a moment in a podcast that I want to return to

Dian

Spotify Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is it I don't receive any notifications for new releases? App or mail.

Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.

Regular

Notifications are enabled. I do so for new releases etc, in the Spotify bell menu, but no notifications or emails about new releases.

user-removed

Not applicable

10891 Views

21 replies

2 likes

  • 10891 Views
  • 21 replies
  • 2 likes

Why won’t this album play?

I tried playing highschool musical 3’s album and it will not play. When I look up playlists with the songs ih there, they often grey out. I’m able to queue their songs, but they won’t play. My peers with Spotify can play the album with no problem at ...

Visitor

I tried playing highschool musical 3’s album and it will not play. When I look up playlists with the songs ih there, they often grey out. I’m able to queue their songs, but they won’t play. My peers ...

kaworu_bloodpaw

Roadie

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

why is autoplay playing songs not similar to the music to the playlist?

ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.

Visitor

ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.

263 Views

0 replies

1 likes

  • 263 Views
  • 0 replies
  • 1 likes

Superuser Contribution Why are there ads playing after each song

Listening to my mobile Spotify, after each song finishes, there’s like 1-5 ads every time. Idk how to stop it I tried uninstalling, deleting data, etc…. Idk if this is a bug or like a Spotify thing but please help

Regular

Listening to my mobile Spotify, after each song finishes, there’s like 1-5 ads every time. Idk how to stop it I tried uninstalling, deleting data, etc…. Idk if this is a bug or like a Spotify thing b...

badysst

Regular

1971 Views

2 replies

0 likes

  • 1971 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant play music when im offline

I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on

Visitor

I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on

Dian

Spotify Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleep timer gone on iPhone

I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spotify fixes this.

Visitor

I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spot...

AlejaR

Moderator

631 Views

2 replies

0 likes

  • 631 Views
  • 2 replies
  • 0 likes

Superuser Contribution Import local files straight from iPhone

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having local mp3 files on my iPhone and just pressing a button...

Casual Listener

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having loca...

Sgtvalimont

Visitor

47307 Views

8 replies

0 likes

  • 47307 Views
  • 8 replies
  • 0 likes

Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

Roadie

This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...

needforname

Roadie

3381 Views

16 replies

1 likes

  • 3381 Views
  • 16 replies
  • 1 likes