Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236079 Views

27 replies

5 likes

  • 236079 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117494 Views

116 replies

13 likes

Other
  • 117494 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2641 Views

0 replies

0 likes

iOS
  • 2641 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305052 Views

62 replies

16 likes

  • 305052 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130436 Views

19 replies

38 likes

  • 130436 Views
  • 19 replies
  • 38 likes

Superuser Contribution Songs ending early when cast to TV

Devices:Iphone 13 pro maxLG TV My Question or IssueWhen using the spotify LG TV app accessing our spotify account off a IPhone 13 Promax the last 5-10 seconds of the playing song is cut off and the next song begins. It happens regardless of the playl...

Casual Listener

Devices: Iphone 13 pro max LG TV   My Question or Issue When using the spotify LG TV app accessing our spotify account off a IPhone 13 Promax the last 5-10 seconds of the playing song is cu...

Novy

Moderator

34418 Views

107 replies

28 likes

  • 34418 Views
  • 107 replies
  • 28 likes

Superuser Contribution Why is the search bar in the likes songs playlist for the app gone? iPhone

For some reason, I can no longer pull down on the likes songs playlist to get the search bar. Also, why did Spotify remove the heart icon for when you like songs? Personally I liked that better.

Visitor

For some reason, I can no longer pull down on the likes songs playlist to get the search bar. Also, why did Spotify remove the heart icon for when you like songs? Personally I liked that better.

JST77

Casual Listener

18077 Views

20 replies

18 likes

  • 18077 Views
  • 20 replies
  • 18 likes

Spotify Defaults to Old iPhone

PlanPremiumCountryUSADeviceIPhone 8 and iPhone 12 Pro Max I can’t seem to find the answer to this question anywhere, so here goes. I have the more limited 1 device at a time plan, and when Wrapped released, I discovered that my primary device is my o...

Newbie

Plan Premium Country USA Device IPhone 8 and iPhone 12 Pro Max   I can’t seem to find the answer to this question anywhere, so here goes. I have the more limited 1 device at a time plan, ...

Maxim

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Progress bar disappeared, no repeat/shuffle button, no previous button, queue not available

PlanFreeCountryIndia DeviceiPhone 11 Pro MaxOperating SystemiOS 16.5 My Question or IssueThe latest update changed the entire UI. No shuffle button, no repeat button, no progress bar, no previous button, no queue available, can’t click on certain lyr...

Casual Listener

  Plan Free Country India   Device iPhone 11 Pro Max Operating System iOS 16.5   My Question or Issue The latest update changed the entire UI. No shuffle button, no repeat ...

kyt3

Newbie

1654 Views

7 replies

0 likes

  • 1654 Views
  • 7 replies
  • 0 likes

Superuser Contribution Add to queue button vanished under ‘new episodes’

PlanPremium CountryAustralia Device(iPhone 12 pro)Operating System(iOS 16.1) Since the app update this week the ‘add to queue’ option under My library - podcasts and shows - new episodes has vanished. It’s really annoying having to tap in to each epi...

Newbie

Plan Premium   Country Australia    Device (iPhone 12 pro) Operating System (iOS 16.1)   Since the app update this week the ‘add to queue’ option under My library - pod...

Helperboi

Newbie

1637 Views

5 replies

2 likes

  • 1637 Views
  • 5 replies
  • 2 likes

Spotify premium not playing on iphone with 3 months free. Only plays on desktop. Help?

PlanFree/PremiumCountryUKDeviceiphone 7Operating Systemios 15.8 Windows 10Spotify premium not playing on iphone with 3 months free. Only plays on desktop?. Help?

Newbie

Plan Free/Premium Country UK Device iphone 7 Operating System ios 15.8 Windows 10 Spotify premium not playing on iphone with 3 months free. Only plays on desktop? . Help?  

Maxim

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not playing on iphone or Windows desktop

PlanPremiumCountryAustraliaDeviceiPhone 12, and Dell Latitude laptopOperating SystemiOS 10, Windows 10 My Question or IssueFor the past month or so ive been having issues with playing podcasts from Spotify. I press play and nothing happens, regardles...

Visitor

Plan Premium Country Australia Device iPhone 12, and Dell Latitude laptop Operating System iOS 10, Windows 10   My Question or Issue For the past month or so ive been having issues wit...

Elena

Moderator

1882 Views

3 replies

0 likes

  • 1882 Views
  • 3 replies
  • 0 likes

My + icon has now reverted back to a heart icon.

On April 12th, I noticed that my Spotify.app has reverted back to using the old icon. I was just getting used to the change from the to the + icon, along with the new features that I actually liked. Now the app has reverted back to the older method w...

Casual Listener

On April 12th, I noticed that my Spotify.app has reverted back to using the old ❤️ icon. I was just getting used to the change from the ❤️ to the + icon, along with the new features that I actua...

Marigirrafess

Newbie

3853 Views

6 replies

0 likes

  • 3853 Views
  • 6 replies
  • 0 likes

Old phone

PlanFreeCountryU.S.DeviceiPhone 6Operating SystemiOS 12.5.7 My Question or IssueHi! I’m a 15 year old who really enjoys his music, but afternoons receiving a hand-me-down phone I have found that I have not been able to download Spotify. This really f...

Visitor

Plan Free Country U.S. Device iPhone 6 Operating System iOS 12.5.7   My Question or Issue Hi! I’m a 15 year old who really enjoys his music, but afternoons receiving a hand-me-down pho...

kaworu_bloodpaw

Roadie

2853 Views

1 replies

0 likes

  • 2853 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile data used although song is downloaded

Today I found out that spotify uses about 1 MB of my mobile data for 3 minutes of music even though the song is downloaded. Is this a Bug?I use the latest versions of the spotify app (8.4.3.884) as well as IoS (10.3.2) with an Iphone 6.Anybody with a...

Regular

Today I found out that spotify uses about 1 MB of my mobile data for 3 minutes of music even though the song is downloaded. Is this a Bug? I use the latest versions of the spotify app (8.4.3.884) ...

italdesign

Newbie

30388 Views

17 replies

1 likes

  • 30388 Views
  • 17 replies
  • 1 likes

Superuser Contribution Volume Issue Since Updating to iOS 17.1.2

PlanPremiumCountryIrelandDeviceiPhone 13Operating System(iOS 17.1.2 My Question or IssueSince updating my iOS to 17.1.2, when I’m listening to Spotify (always using headphones) and I stop play, when I restart play again the volume is really low.

Casual Listener

Plan Premium Country Ireland Device iPhone 13 Operating System (iOS 17.1.2   My Question or Issue Since updating my iOS to 17.1.2, when I’m listening to Spotify (always using headphone...

Urfe

Newbie

928 Views

2 replies

2 likes

  • 928 Views
  • 2 replies
  • 2 likes

Superuser Contribution App crashes / freezes / doesn't load, even after 8.8.82 update

Updated to 8.8.82, updated to iOS 17.1 and still have the exact same issues as addressed in this thread. The app is 99% unusable: crashes midway through every song, doesn't load playlists, freezes constantly. I'm on an iPhone 13, Premium plan, USA. N...

Regular

Updated to 8.8.82, updated to iOS 17.1 and still have the exact same issues as addressed in this thread. The app is 99% unusable: crashes midway through every song, doesn't load playlists, freezes co...

briantroy

Casual Listener

5598 Views

18 replies

3 likes

  • 5598 Views
  • 18 replies
  • 3 likes

Solved!!Superuser Contribution Spotify Cellular Streaming Quality Lower After iPhone/Mobile Plan Upgrade

I recently upgraded my iPhone and mobile phone plan and I found that the quality of my Spotify cellular streaming playback in my car has significantly degraded. PlanPremiumCountryCanadaDeviceOld: iPhone SE (gen 1) (4G/LTE)New: iPhone SE (gen 3) (5G) ...

Music Fan

I recently upgraded my iPhone and mobile phone plan and I found that the quality of my Spotify cellular streaming playback in my car has significantly degraded.   Plan Premium Country Canad...

Eni

Moderator

1770 Views

3 replies

0 likes

  • 1770 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Unable to activate Smart Shuffle

I‘m using „Premium Individual“ on a iPhone (iOS and Spotify App updated).Short time after activating Smart Shuffle I get the error message that it is not possible to activate it. I have this problem since a week or two. Before I was able to use it.

Casual Listener

I‘m using „Premium Individual“ on a iPhone (iOS and Spotify App updated). Short time after activating Smart Shuffle I get the error message that it is not possible to activate it. I have this proble...

Joan

Moderator

1641 Views

3 replies

0 likes

  • 1641 Views
  • 3 replies
  • 0 likes

Like heart next to song gone

PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 16.5 My Question or IssueYes I know there are other posts complaining about this issue but they just want the like button back, which I understand you obviously removed that for a re...

Newbie

  Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 16.5   My Question or Issue Yes I know there are other posts complaining about this issue but they ju...

reason

Casual Listener

1523 Views

3 replies

13 likes

Liked songs heart
Mobile
  • 1523 Views
  • 3 replies
  • 13 likes

Superuser Contribution canvas not working

 PlanPremiumCountryUnitedKingdomDevice(iPhone 8 plus Operating systemios 13.2My Question or Issuei cannot use made a toggle to turn on and off canvas i don’t know why this is happening but it’s always worked for me

Casual Listener

    Plan Premium Country UnitedKingdom Device (iPhone 8 plus  Operating system ios 13.2 My Question or Issue i cannot use made a toggle to turn on and off canvas i don’t know why...

Mahdistics

Visitor

3727 Views

4 replies

0 likes

  • 3727 Views
  • 4 replies
  • 0 likes

Superuser Contribution Freezing/ crashing when devices are plugged in.

plan: family premium iPhone 7 Plus and ipadios when I listen to Spotify and either of my devices are plugged in (both aux cord and regular charging) I’ll get to listen to 3-4 songs before the app freezes and I have to close and open it again. And it’...

Newbie

plan: family premium  iPhone 7 Plus and ipad ios    when I listen to Spotify and either of my devices are plugged in (both aux cord and regular charging) I’ll get to listen to 3-4 ...

OscarDC

Moderator

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 100% Volume glitch when opening app

Listening to spotify music on our Bose Sountouch Wifi speakers, with music already playing. When I open the Spotify app it sets the speaker volume instantly to 100% (not a slow ramp up). This can then be reduced using my phone’s volume side button bu...

Casual Listener

Listening to spotify music on our Bose Sountouch Wifi speakers, with music already playing. When I open the Spotify app it sets the speaker volume instantly to 100% (not a slow ramp up). This can the...

Elena

Moderator

9892 Views

9 replies

4 likes

  • 9892 Views
  • 9 replies
  • 4 likes

Superuser Contribution Lyrics not showing a preview

PlanFree/PremiumCountryUSDeviceiPhone 15Operating SystemiOS 17.1 My Question or IssueHello, I noticed that in my spotify the lyrics are not showing the preview they used to show before. I dont know if it is a new update or if it is a bug but I havent...

Regular

Plan Free/Premium Country US Device iPhone 15 Operating System iOS 17.1   My Question or Issue Hello, I noticed that in my spotify the lyrics are not showing the preview they used to s...

Nolardo

Regular

1757 Views

7 replies

0 likes

  • 1757 Views
  • 7 replies
  • 0 likes

Artists not showing up on following count

PlanFreeCountryCanada My Question or IssueI have just downloaded Spotify and made a new account but I’ve noticed that my followed artists don’t show up in my following count on my profile, only the friends I am following show up in the number. This a...

Visitor

Plan Free Country Canada     My Question or Issue I have just downloaded Spotify and made a new account but I’ve noticed that my followed artists don’t show up in my following count ...

user-removed

Not applicable

724 Views

2 replies

1 likes

  • 724 Views
  • 2 replies
  • 1 likes