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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41976 Views

43 replies

10 likes

  • 41976 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107542 Views

115 replies

12 likes

Other
  • 107542 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1564 Views

0 replies

0 likes

iOS
  • 1564 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301235 Views

61 replies

16 likes

  • 301235 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127259 Views

19 replies

38 likes

  • 127259 Views
  • 19 replies
  • 38 likes

Superuser Contribution [iOS] Can't play any songs, but can initiate playing on iPhone via Browser

My setup:Premium (Individual)iOS 16.3 iPhone 13 Pro MaxStreaming Audio Quality: Very High/High (or Automatic)Download Quality: Very highListening via Bluetooth (WH-1000XM5)Apple Watch enabledWhen selecting any song from any of my playlists, Spotify s...

Casual Listener

My setup: Premium (Individual) iOS 16.3 iPhone 13 Pro Max Streaming Audio Quality: Very High/High (or Automatic) Download Quality: Very high Listening via Bluetooth (WH-1000XM5) Apple Watch...

Slaekke

Regular

1005 Views

4 replies

1 likes

  • 1005 Views
  • 4 replies
  • 1 likes

Solved!! Bug Affecting Some of Jim Croce’s Tracks on Spotify

  A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play versions of those songs from different albums, most egregious...

Casual Listener

   A bug appeared on my phone (as well as my friends’) a few days ago that causes songs in some of Jim Croce’s albums (Life & Times, I Got a Name and You don’t mess around with Jim) to play vers...

justsalvador

Casual Listener

1533 Views

4 replies

1 likes

  • 1533 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Spotify is unreliable connecting headphones to Apple Watch

(Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On) When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth headphones. I try various combinations of force closing the app,...

Regular

(Premium Account, Apple Watch Series 6, Watch OS 7.5, Spotify 8.6.30, Software Updates On)   When I go for a run without my phone, it's difficult to get Spotify to connect to my bluetooth head...

Ujjbd16

Newbie

8136 Views

20 replies

4 likes

  • 8136 Views
  • 20 replies
  • 4 likes

Superuser Contribution Local files disappeared from iPhone app

Local Files disappeared from iPhone app after adding a new song. Any help please?Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a seamless proccess, but over the years I've managed to fi...

Newbie

Local Files disappeared from iPhone app after adding a new song. Any help please? Hi everyone! I know a lot of people ask questions about syncing local files to the iPhone app cause its hardly a sea...

AnneMarie1500

Newbie

5500 Views

3 replies

1 likes

  • 5500 Views
  • 3 replies
  • 1 likes

How do I shuffle queue?

IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Newbie

  IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Starbs_Ch

Casual Listener

13356 Views

4 replies

4 likes

  • 13356 Views
  • 4 replies
  • 4 likes

iOS App Crashing

PlanIndividual PremiumCountryU.S.ADevice(iPhone 12 mini)Operating System(iOS 17.1.1) My Question or IssueApp takes a long time to load. After loading, I'm lucky if I can play half a song. Works perfectly on my other devices.Things I've tried:Updating...

Casual Listener

Plan Individual Premium Country U.S.A Device (iPhone 12 mini) Operating System (iOS 17.1.1)   My Question or Issue App takes a long time to load. After loading, I'm lucky if I can play...

Maxim

Spotify Star

1280 Views

5 replies

2 likes

  • 1280 Views
  • 5 replies
  • 2 likes

Superuser Contribution Sort all Podcast Episodes by date

I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first. Is this possible.

Newbie

I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first.  Is this possible.

bssefamily

Newbie

3829 Views

5 replies

1 likes

  • 3829 Views
  • 5 replies
  • 1 likes

Superuser Contribution Smart Shuffle causes song to repeat

PlanPremiumCountryUnited StatesDevice(Iphone 14 pro)Operating System(iOS 17.1.1) My Question or IssueIf you currently listening to a song and are on the screen with just the song player, and you click the shuffle icon until you reach smart shuffle, y...

Visitor

Plan Premium Country United States Device (Iphone 14 pro) Operating System (iOS 17.1.1)   My Question or Issue If you currently listening to a song and are on the screen with just the ...

Eni

Moderator

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search bar missing in some playlists

The search bar has disappeared in some of my playlists (and it’s still in other playlists).I have smart shuffle off. I was with Spotify support (on Twitter) yesterday and they can’t figure it out. Tried logging out and in, clearing cache, doing a cle...

Casual Listener

The search bar has disappeared in some of my playlists (and it’s still in other playlists). I have smart shuffle off.   I was with Spotify support (on Twitter) yesterday and they can’t figure...

Yordan

Moderator

1345 Views

5 replies

0 likes

  • 1345 Views
  • 5 replies
  • 0 likes

Superuser Contribution spotify plays the wrong song

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020, Iphone 12Operating SystemSonoma 14.1, iOS 16.6.1 My Question or IssueWhen playing certain songs from Sewerslvt, spotify plays the wrong song / a song from a different artist.This is consistant with...

Newbie

Plan Premium Country Netherlands Device MacBook Air 2020, Iphone 12 Operating System Sonoma 14.1, iOS 16.6.1   My Question or Issue When playing certain songs from Sewerslvt, spotify p...

Maria

Moderator

923 Views

1 replies

0 likes

bug
  • 923 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing when I open a game

PlanPremium DuoCountryUnited StatesDeviceiPad (6th Generation)Operating SystemiPadOS 16.6 My Question or Issue

Newbie

  Plan Premium Duo Country United States Device iPad (6th Generation) Operating System iPadOS 16.6   My Question or Issue  

denial1

Newbie

2412 Views

2 replies

0 likes

  • 2412 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist Stops and Queue Disappears after Connecting Bluetooth

PlanFree/PremiumCountry DeviceIPhone 12Operating SystemIOS My Question or IssueEver since the last update every time my AirPods connect or disconnect my current playing playlist stops playing completely and the queue is erased.

Casual Listener

Plan Free/Premium Country   Device IPhone 12 Operating System IOS   My Question or Issue Ever since the last update every time my AirPods connect or disconnect my current playing ...

zwiggin

Newbie

1900 Views

9 replies

1 likes

  • 1900 Views
  • 9 replies
  • 1 likes

Superuser Contribution iniciar sesion en mi dispostivo movil, he intentado y no me ha dejado

no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto

Visitor

no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto

Elena

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle can't be disabled while connected to speaker

PlanPremiumCountrySwitzerlandDeviceiPhoneOperating SystemiOS 17.1.1 My Question or Issue When listening on a connected speaker, shuffle can't be disabled. It can be switched between shuffle and smart shuffle, but cannot be deactivated.

Music Fan

Plan Premium Country Switzerland Device iPhone Operating System iOS 17.1.1   My Question or Issue   When listening on a connected speaker, shuffle can't be disabled. It can be sw...

Elena

Moderator

963 Views

1 replies

0 likes

  • 963 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please stop sending me notifications

PlanPremiumCountryAustraliaDeviceiPhone SEOperating SystemWhatever the current one is My Question or IssueToday when I opened the app, I got a notification. It read, Need a binge-worthy series or new show recommendation? Turn on push and email notifi...

Music Fan

Plan Premium Country Australia Device iPhone SE Operating System Whatever the current one is   My Question or Issue Today when I opened the app, I got a notification.  It read,&nb...

jakejh

Newbie

1571 Views

5 replies

1 likes

  • 1571 Views
  • 5 replies
  • 1 likes

Superuser Contribution Slow and unresponsive

Very slow and unresponsive i checked the article and ypdated it but still

Visitor

Very slow and unresponsive i checked the article and ypdated it but still

Maria

Moderator

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution The green tick on albums keeps randomly disappearing after I have liked it

The green tick on albums keeps randomly disappearing after I have liked it. I like an album by clicking the plus button, then listen to it for a bit then look back up to the top and the green tick has turned back into the plus symbol.

Casual Listener

The green tick on albums keeps randomly disappearing after I have liked it. I like an album by clicking the plus button, then listen to it for a bit then look back up to the top and the green tick ha...

Eni

Moderator

1361 Views

4 replies

0 likes

  • 1361 Views
  • 4 replies
  • 0 likes

Superuser Contribution Stream video

The video that was played before with a song doesn’t play anymore

Newbie

The video that was played before with a song doesn’t play anymore

Yordan

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes