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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

239808 Views

56 replies

13 likes

  • 239808 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

159344 Views

507 replies

108 likes

  • 159344 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108502 Views

19 replies

38 likes

  • 108502 Views
  • 19 replies
  • 38 likes

Superuser Contribution Why are there ads playing after each song

Listening to my mobile Spotify, after each song finishes, there’s like 1-5 ads every time. Idk how to stop it I tried uninstalling, deleting data, etc…. Idk if this is a bug or like a Spotify thing but please help

Regular

Listening to my mobile Spotify, after each song finishes, there’s like 1-5 ads every time. Idk how to stop it I tried uninstalling, deleting data, etc…. Idk if this is a bug or like a Spotify thing b...

badysst

Regular

2014 Views

2 replies

0 likes

  • 2014 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant play music when im offline

I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on

Visitor

I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on

Dian

Spotify Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleep timer gone on iPhone

I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spotify fixes this.

Visitor

I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spot...

AlejaR

Moderator

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Superuser Contribution Import local files straight from iPhone

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having local mp3 files on my iPhone and just pressing a button...

Casual Listener

I know you can do Local File Discovery on the iOS app if you first connect it to a Mac or Windows computer. I was wondering if there is a way to do that directly from the iOS app? That is having loca...

Sgtvalimont

Visitor

49460 Views

8 replies

0 likes

  • 49460 Views
  • 8 replies
  • 0 likes

Superuser Contribution Song added to queue disappears

This keeps happening (!)1.I would be playing a queue of songs based on an album - “album radio”. 2.I add a song to the queue, which indeed shows up as the next song to be played. 3. I pause Spotify to go and do something. When I come back, the song I...

Roadie

This keeps happening (!) 1. I would be playing a queue of songs based on an album - “album radio”.  2. I add a song to the queue, which indeed shows up as the next song to be played.  ...

needforname

Roadie

3483 Views

16 replies

1 likes

  • 3483 Views
  • 16 replies
  • 1 likes

Superuser Contribution enhance button and lyrics not showing up

My spotify seems to acting up recently, I’m not sure if its because im on the free premium trial but normally I would be able to see my enhance button and use it on playlists I created but now I cant? When I finally was able to somewhat fix it, the l...

Visitor

My spotify seems to acting up recently, I’m not sure if its because im on the free premium trial but normally I would be able to see my enhance button and use it on playlists I created but now I cant...

Eni

Moderator

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution My blend playlist are not working they’re freezing

I’ve made blends with my friends and when I click on them to listen they freeze to a black screen and the music that I’m hearing stops playing

Visitor

I’ve made blends with my friends and when I click on them to listen they freeze to a black screen and the music that I’m hearing stops playing

Eni

Moderator

622 Views

3 replies

2 likes

  • 622 Views
  • 3 replies
  • 2 likes

Superuser Contribution [iOS][Other] Reduce loud sounds compatibility with iPhones

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased despite turning on quiet playback in Spotify’s settin...

Casual Listener

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased de...

AlejaR

Moderator

669 Views

1 replies

0 likes

iOS
Other
  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution local files wont play on my iphone

i downloaded the song on my laptop and the song from local files plays on my laptop. but in the same playlist on my iphone the song wont play. both my devices are connected to the same wifi and the playlist is downloaded on both laptop and iphone. no...

Visitor

i downloaded the song on my laptop and the song from local files plays on my laptop. but in the same playlist on my iphone the song wont play. both my devices are connected to the same wifi and the p...

sp3ctr3

Casual Listener

828 Views

4 replies

2 likes

  • 828 Views
  • 4 replies
  • 2 likes

Solved!! why can’t i play certain songs

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it’s still in my recent search history, there’s also ...

Casual Listener

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it...

heisenburger3629

Casual Listener

666 Views

4 replies

0 likes

  • 666 Views
  • 4 replies
  • 0 likes

Superuser Contribution App won't even open. When I click on it, it just stays at the Home Screen.

I have re-downloaded the app many times and turned off my phone. I am on a family plan and the other members accounts are working just fine.

Visitor

I have re-downloaded the app many times and turned off my phone. I am on a family plan and the other members accounts are working just fine.

Dian

Spotify Legend

371 Views

3 replies

2 likes

  • 371 Views
  • 3 replies
  • 2 likes

Superuser Contribution Searched songs won’t queue and can’t be played by clicking them

When I try to search a song and queue it, it won’t appear in the queue. Neither will any song I try to queue. They also can’t be played from the search tab

Visitor

When I try to search a song and queue it, it won’t appear in the queue. Neither will any song I try to queue. They also can’t be played from the search tab

Dian

Spotify Legend

462 Views

3 replies

0 likes

  • 462 Views
  • 3 replies
  • 0 likes

feedback survey

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just a page that tells the user that they just took the...

Visitor

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just...

963 Views

0 replies

0 likes

  • 963 Views
  • 0 replies
  • 0 likes

Superuser Contribution When I share the link in messenger it says “Page not found”

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

Regular

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

iea

Regular

1635 Views

4 replies

0 likes

  • 1635 Views
  • 4 replies
  • 0 likes