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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407809 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279127 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178693 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremium DeviceiPhone 12Operating SystemiOS My Question or IssueSince the new Spotify updates the group session feature is horrible. You can no longer scan a code to join and once you do join you can no longer choose to listen on the same device a...
Plan Premium Device iPhone 12 Operating System iOS My Question or Issue Since the new Spotify updates the group session feature is horrible. You can no longer sca...
Newbie
1839 Views
3 replies
10 likes
Plan: PremiumCountry: UKDevice: iPhone 6SOperating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping on the screen, if the screen is unlocked. If the screen is locked I usually u...
Plan: Premium Country: UK Device: iPhone 6S Operating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping o...
Newbie
700 Views
2 replies
0 likes
PlanPremiumCountry DeviceiPhone 14Operating Systemios 17 My Question or Issueautoplay not working, double checked if option is enabled-it is. Plays just one song and then stops.
Plan Premium Country Device iPhone 14 Operating System ios 17 My Question or Issue autoplay not working, double checked if option is enabled-it is. Plays just one song and the...
Moderator
470 Views
1 replies
0 likes
PlanPremium family CountryUSDeviceiPhone 11 ProOperating SystemiOS 14.2 My Question or IssueHidden songs in my playlist are still playing on shuffle and regular play. The songs grey out as if hidden but doesn’t change anything. Same issue on my wife’...
Plan Premium family Country US Device iPhone 11 Pro Operating System iOS 14.2 My Question or Issue Hidden songs in my playlist are still playing on shuffle and regular pl...
Visitor
50932 Views
28 replies
6 likes
After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time.I did a clean install, cleared the cache, deleted some songs for some space, update the app. I use an ipod.please help!!! I can...
After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time. I did a clean install, cleared the cache, deleted some songs for some spac...
Moderator
17744 Views
46 replies
16 likes
PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 15.7.7 My Question or IssueWhen I am listening to music and try to skip songs, the app will continue playing the previous song while displaying the next song before ultimately freezing....
Plan Premium Country United States Device iPhone 8 Operating System iOS 15.7.7 My Question or Issue When I am listening to music and try to skip songs, the app will continue playing ...
Moderator
1012 Views
5 replies
1 likes
And also can't able to chage to previous song
And also can't able to chage to previous song
Spotify Star
494 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueRepro steps:Join a group sessionSwitch apps (so that Spotify is playing in the background)Switch back (so that Spotify is now back in the foreground)Spotify i...
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3 My Question or Issue Repro steps: Join a group session Switch apps (so that Spotify is playing ...
Newbie
1980 Views
8 replies
0 likes
PlanFree/PremiumCountryUk iPhone 13 ios 17 but also previous versions for the last 3 months I’ve been getting the attached message on all the stats pages of the Spotify for artists app. Grateful for any advice. I’ve done all the reinstalling, differe...
Plan Free/Premium Country Uk iPhone 13 ios 17 but also previous versions for the last 3 months I’ve been getting the attached message on all the stats pages of the Spo...
Moderator
1074 Views
3 replies
0 likes
PlanPremium DeviceiPhone 12 pro My Question or IssueI changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entered my login info on the app on the new phone it says that the login failed because I...
Plan Premium Device iPhone 12 pro My Question or Issue I changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entere...
Newbie
681 Views
1 replies
0 likes
iPad ProiPhone 11 Pro MaxSpotify Premium Hi all, I have issues where my iPad has very high bitrate songs downloaded but my iPhone doesn’t. All settings are the same!! The sound quality across devices is like night and day. ive tried to delete the cac...
iPad Pro iPhone 11 Pro Max Spotify Premium Hi all, I have issues where my iPad has very high bitrate songs downloaded but my iPhone doesn’t. All settings are the same!! The sound quality a...
Regular
882 Views
2 replies
0 likes
I get really annoyed that you just keep whining towards Apple while your product is just half complete. Years ago you were whining that Apple kept Siri to themselves, that apple kept HomePod to themselves etc etc. Now everything has opened up and whe...
I get really annoyed that you just keep whining towards Apple while your product is just half complete. Years ago you were whining that Apple kept Siri to themselves, that apple kept HomePod...
Music Fan
6440 Views
16 replies
101 likes
The seeker won’t let me drag at the desired point.
The seeker won’t let me drag at the desired point.
Moderator
1370 Views
4 replies
3 likes
I use my apple watch for sport where I don't want to carry around my phone with me. That's why I download playlists in spotify. Whenever I use spotify on the watch it feels like the downloaded playlists change. Even though it says that 8 playlists ar...
I use my apple watch for sport where I don't want to carry around my phone with me. That's why I download playlists in spotify. Whenever I use spotify on the watch it feels like the download...
Regular
3173 Views
4 replies
0 likes
Worst experience with your music playing experience i am not able to play music at the time of music i want to play
Worst experience with your music playing experience i am not able to play music at the time of music i want to play
Spotify Legend
347 Views
1 replies
0 likes
PlanPremium StudentCountryUSDeviceiPhone 11Operating SystemiOS 16.5 My Question or IssueI recently started premium again (as a student) but on my iPhone the ability to like songs or albums to add them to my liked doesn’t show up unless I log out and ...
Plan Premium Student Country US Device iPhone 11 Operating System iOS 16.5 My Question or Issue I recently started premium again (as a student) but on my iPhone the ability to like s...
Spotify Star
564 Views
1 replies
0 likes
I have known about this bug for a little while, but did not know there was a way to report it, therefore i can confirm that this works on multiple versions of spotify and multiple versions of iOS not being specific particualr version. The bug can be ...
I have known about this bug for a little while, but did not know there was a way to report it, therefore i can confirm that this works on multiple versions of spotify and multiple versions of iOS not...
Newbie
1837 Views
2 replies
1 likes
PlanPremiumCountryUSA DeviceiPhone 14plusOperating SystemiOS 16.6 My Question or IssueAs of the update to version 8.8.**bleep** 4 days ago, my car no longer displays any of the song information (track title, artist, etc). It's just a default black sc...
Plan Premium Country USA Device iPhone 14plus Operating System iOS 16.6 My Question or Issue As of the update to version 8.8.**bleep** 4 days ago, my car no longer disp...
Regular
1167 Views
9 replies
0 likes
What are these new Spotify jams and how do I stop them. Am I the only one with them because I’ve searched the internet and I cannot find anything about them.
What are these new Spotify jams and how do I stop them. Am I the only one with them because I’ve searched the internet and I cannot find anything about them.
Moderator
773 Views
1 replies
0 likes
PlanPremiumCountryDevice iphone7 Operating System(iOS 15My Question or Issue Is there a way to get song names, album titles, etc. as text only in the Spotify app, rather than having them output through other services or apps? The share function etc. ...
Plan Premium Country Device iphone7 Operating System (iOS 15 My Question or Issue Is there a way to get song names, album titles, etc. as text only in the Spotify app, rather t...
Moderator
655 Views
1 replies
0 likes
