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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41988 Views

43 replies

10 likes

  • 41988 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107563 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1566 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301248 Views

61 replies

16 likes

  • 301248 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127264 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution when click next track button I hear weird crackle sound.

PlanPremiumCountryTurkeyDeviceiPhone 13Operating SystemiOS 17 My Question or IssueWhen I click skip to next track button, I hear a deep weird sound like crackle.

Casual Listener

Plan Premium Country Turkey Device iPhone 13 Operating System iOS 17   My Question or Issue When I click skip to next track button, I hear a deep weird sound like crackle.

Lyubka

Moderator

638 Views

3 replies

0 likes

App problem
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  • 3 replies
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Solved!!Superuser Contribution spotify breaks after few songs

PlanPremiumDevice(iPhone 6Operating System(iOS 14 My Question or Issuespotify stops playing and wont work after finishing a song. sometimes it plays only a few and rarley it plays for some hours but always breaks. when it does the play bar stays at t...

Regular

Plan Premium Device (iPhone 6 Operating System (iOS 14   My Question or Issue spotify stops playing and wont work after finishing a song. sometimes it plays only a few and rarley it play...

zufyovelto

Regular

2660 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Siri can’t play Favorite Songs

PlanPremium FamilyCountryGermanyDeviceiPhone 11 Pro, iPhone XR Operating SystemiOS 15.1 My Question or IssueI try to play my favorite songs (Lieblingssongs) with the command “Hey Siri, spiele Lieblingssongs auf Spotify” (Hey Siri, play favorite songs...

Casual Listener

Plan Premium Family Country Germany Device iPhone 11 Pro, iPhone XR  Operating System iOS 15.1   My Question or Issue I try to play my favorite songs (Lieblingssongs) with the com...

MaeAllan

Visitor

3222 Views

8 replies

2 likes

  • 3222 Views
  • 8 replies
  • 2 likes

Superuser Contribution iPhone showing music playback when Spotify app is closed/casting to streaming devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been doing a lot of digging and can't find any information on this, so I figured I would...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've be...

mrxindc

Newbie

10182 Views

15 replies

3 likes

Casting
google
iphone
Nest
  • 10182 Views
  • 15 replies
  • 3 likes

Superuser Contribution Re: App crashes / freezes / doesn't load, even after 8.8.82 update

Hi everyone Spotify premium UzbekistaniPhone XR(iOS 17.1) App Version 8.8.82 The problem is that when I open the application it does not save my last action and moves it to the beginning of the feedfor example, I stopped at some playlist, it takes me...

Newbie

Hi everyone  Spotify premium  Uzbekistan iPhone XR (iOS 17.1)  App Version 8.8.82   The problem is that when I open the application it does not save my last action and move...

Maria

Moderator

607 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Follow button does not change it state on mobile app

PlanPremiumCountryPolandDeviceiphone 12 proOperating SystemiOS 17.1My Question or IssueIf I open any artist profile and I click on 'Follow' buttonThere is an information that 'You are following ...' but button state is still 'Follow', mean it does no...

Visitor

Plan Premium Country Poland Device iphone 12 pro Operating System iOS 17.1 My Question or Issue If I open any artist profile and I click on 'Follow' button There is an information that 'You...

Yordan

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
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Solved!!Superuser Contribution Playlist skips 20-30 seconds into each song

PlanPremiumCountryUSADeviceiPhone 6 in combination with Windows 10 desktop playerOperating SystemiOS 12 / Windows 10 My Question or IssueI connect my bluetooth headphones to my phone to play music at work since my work computer doesn't have bluetooth...

Regular

Plan Premium Country USA Device iPhone 6 in combination with Windows 10 desktop player Operating System iOS 12 / Windows 10   My Question or Issue I connect my bluetooth headphones to ...

Fuminshu

Visitor

86004 Views

30 replies

2 likes

  • 86004 Views
  • 30 replies
  • 2 likes

Superuser Contribution iOS app not showing all devices for streaming

PlanPremiumCountryUKDevice(iPhone 13 pro max)Operating System(iOS 16.6) My Question or IssueWhy can my Spotify App on Windows & Chrome devices see my streamer (volumio) on our home network, but the iOS app not? If i run spotify in a browser window on...

Casual Listener

Plan Premium Country UK Device (iPhone 13 pro max) Operating System (iOS 16.6)   My Question or Issue Why can my Spotify App on Windows & Chrome devices see my streamer (volumio) o...

JumpinJackFlash1

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Spotify Duo Premium account just started not playing playlists but rather adding random songs.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Development of Spotify for iPad

i can only find dribs and drabs if information from years back re development of a Spotify app for iPad. Does anyone know if the app is still in development and when or realistically if it will be released? Cheers.

Newbie

i can only find dribs and drabs if information from years back re development of a Spotify app for iPad. Does anyone know if the app is still in development and when or realistically if it will be re...

MihailY

Moderator

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Twilight Zone Radio Podcast - Unable to skip ahead/back, audio skipping and repeating

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 10 My Question or IssueI am running v8.8.28.416 on my iPhone. About halfway through any episode of this particular podcast (The Twilight Zone Radio Dramas), I’m unable to skip ahead or ...

Visitor

Plan Premium Country United States Device iPhone 8 Operating System iOS 10   My Question or Issue I am running v8.8.28.416 on my iPhone. About halfway through any episode of this parti...

Lyubka

Moderator

908 Views

3 replies

0 likes

  • 908 Views
  • 3 replies
  • 0 likes

Solved!! Disable In-App Suggestion Pop-Ups?

I just got a very weird random, ad-like pop-up for a murder story podcast in my iOS Spotify app (latest version 8.4.77) that I had to dismiss before being able to control my music. I pay for a premium susbscription. Am I able to disable this? Besides...

Regular

I just got a very weird random, ad-like pop-up for a murder story podcast in my iOS Spotify app (latest version 8.4.77) that I had to dismiss before being able to control my music. I pay for a premiu...

apfitzg2

Regular

27801 Views

16 replies

31 likes

  • 27801 Views
  • 16 replies
  • 31 likes

Superuser Contribution While using Carplay, it will only load the first 10 playlists. No more. But other times it works...

PlanFree/PremiumCountry: USA Device: iPhone XOperating SystemiOS 12.1.4 on a Mazda Connect. CX-5 2016 My Question or IssueWhen using Apple Carplay and trying to scroll through my playlists I can only see about the first 10 playlists or so. Then it ju...

Visitor

Plan Free/Premium Country: USA   Device: iPhone X Operating System iOS 12.1.4 on a Mazda Connect. CX-5 2016   My Question or Issue When using Apple Carplay and trying to scroll t...

Websterstheman

Visitor

24657 Views

23 replies

7 likes

  • 24657 Views
  • 23 replies
  • 7 likes

Superuser Contribution Increasing Ads

I have had spotify for years, and use the free version because I currently can't afford premium. I have accepted the use of ads, and understand their presence. I also find it reasonable that there has been an increase in ads since I started using thi...

Newbie

I have had spotify for years, and use the free version because I currently can't afford premium. I have accepted the use of ads, and understand their presence. I also find it reasonable that there ha...

dxrkMstxrz

Visitor

12571 Views

6 replies

20 likes

  • 12571 Views
  • 6 replies
  • 20 likes

Superuser Contribution No volume control on Spotify connect

Hi, Am using Spotify connect from my iphone to control an Ipad that is connected to speakers. Both ios devices use ios 7.0.3 and the same version of spotify which is 0.9.0 Firstly, in my view it is quite annoying that the ipad has to have auto lock d...

Newbie

Hi,  Am using Spotify connect from my iphone  to control an Ipad that is connected to speakers.  Both ios devices use ios 7.0.3 and the same version of spotify which is 0.9.0 Fir...

chewierocks

Casual Listener

16053 Views

34 replies

20 likes

  • 16053 Views
  • 34 replies
  • 20 likes

Superuser Contribution Spotify disconnects from the Internet when i close the app

PlanFree DeviceSamsung S21 feOperating SystemiOS 10 My Question or IssueWhenever I close the Spotify app while playing music it stops working but the the notification is still there when I click on it it takes time to load but it works.My problem is ...

Regular

Plan Free   Device Samsung S21 fe Operating System iOS 10   My Question or Issue Whenever I close the Spotify app while playing music it stops working but the the notification is s...

Eni

Moderator

1591 Views

9 replies

0 likes

  • 1591 Views
  • 9 replies
  • 0 likes

Now playing interface swiped down to minimize bug

on iOS 17.1 and previous when swiping down the music player interface to minimize, there is always a non-fluid animation when hiding the player and displaying the minimized player bar at the bottom of the screen. Please fix

Newbie

on iOS 17.1 and previous when swiping down the music player interface to minimize, there is always a non-fluid animation when hiding the player and displaying the minimized player bar at the bottom o...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Not able to view full tracklist on current album/playlist on Apple Watch with new layout

I confirmed with Spotify support that this was part of the new updated Spotify Apple Watch update. Previously when you were viewing the now playing on your watch you could swipe left and then see the full tracklist of the current album/playlist you w...

Visitor

I confirmed with Spotify support that this was part of the new updated Spotify Apple Watch update.  Previously when you were viewing the now playing on your watch you could swipe left and then s...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes