Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28864 Views

40 replies

9 likes

  • 28864 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93773 Views

115 replies

12 likes

Other
  • 93773 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

940 Views

0 replies

0 likes

iOS
  • 940 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293275 Views

60 replies

15 likes

  • 293275 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123452 Views

19 replies

38 likes

  • 123452 Views
  • 19 replies
  • 38 likes

Superuser Contribution "Add to playlist" not instantly showing up in menu

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 17 My Question or IssueWhen I click on the three dots next to a song to add it to a playlist, the "add to playlist option usually doesn't instantly show up. If I wait a minute or scroll down...

Newbie

Plan Premium Country Germany Device iPhone SE Operating System iOS 17   My Question or Issue When I click on the three dots next to a song to add it to a playlist, the "add to playlist...

Kiril

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user cannot see premium content

PlanPremiumCountryUK currently in TurkeyDeviceiPhone 12Operating SystemIos 17 My Question or IssueI am a member of a premium family plan but cannot see content included in premium. I’ve updated the app.

Visitor

Plan Premium Country UK currently in Turkey Device iPhone 12 Operating System Ios 17   My Question or Issue I am a member of a premium family plan but cannot see content included in pr...

Lyubka

Moderator

606 Views

1 replies

1 likes

  • 606 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution My created playlists are not visible

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlists over years. Would you mind to help me out and che...

Casual Listener

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlist...

JeFo1981

Casual Listener

12433 Views

23 replies

1 likes

  • 12433 Views
  • 23 replies
  • 1 likes

How to: "Mark the playlist containing this song for Offline Sync on your computer or on this iPhone"

PlanPremiumCountryUnited StatesDevicesiPhone 6s PlusMac ProOperating SystemsiOS 12.1.4Mac OS 10.14.2My Question or IssueHi! This is my first post here, and I am having the same issue as another user who posted something similar from a couple of years...

Newbie

Plan Premium Country United States Devices iPhone 6s Plus Mac Pro Operating Systems iOS 12.1.4 Mac OS 10.14.2 My Question or Issue Hi! This is my first post here, and I am having the same ...

elcalebo

Music Fan

7085 Views

2 replies

1 likes

  • 7085 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Visitor

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...

Joan

Moderator

1271 Views

1 replies

1 likes

Account
Premium
  • 1271 Views
  • 1 replies
  • 1 likes

Superuser Contribution Retrieve pop-up announcements?

Plan PremiumCountry USA My Question or IssueI recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could share it. Are pop-up notifications like this saved anywhere, or can I...

Casual Listener

Plan Premium Country USA   My Question or Issue I recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could ...

mcmath26

Newbie

20654 Views

3 replies

1 likes

  • 20654 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts on Apple Watch series 9 cellular version

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone!PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...

Regular

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone! Plan Free/Premium Country   ...

Dian

Spotify Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spoitfy disappears from lock screen when paused

I know this is an old thread but there was no newer one I could reply to. I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to resume playing.

Visitor

I know this is an old thread but there was no newer one I could reply to.   I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to...

Kiril

Moderator

2716 Views

3 replies

0 likes

  • 2716 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPhone app crashes locks up

PlanStudent - PremiumCountryAustraliaDevice(iPhone 7 Plus)Operating System(iOS 15.7.9) My Question or IssueSpotify app randomly stops responding at the end of songs. It will not play the next song automatically, respond to the song forward, back or p...

Casual Listener

Plan Student - Premium Country Australia Device (iPhone 7 Plus) Operating System (iOS 15.7.9)   My Question or Issue Spotify app randomly stops responding at the end of songs. It will ...

Lyubka

Moderator

1094 Views

3 replies

2 likes

  • 1094 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution HTML tag `` appears in prompt message when deleting a playlist

PlanPremiumCountryTaiwanDeviceiPhone XOperating SystemiOS 14.6App version8.6.48.1180My Question or Issue When deleting a playlist created by myself, the prompt message contains a HTML tag:
which seems like a bug to me, so I reported it here.

Music Fan

Plan Premium Country Taiwan Device iPhone X Operating System iOS 14.6 App version 8.6.48.1180 My Question or Issue   When deleting a playlist created by myself, the prompt message co...

JEYAKUMARjohn

Newbie

2037 Views

8 replies

0 likes

br
HTML tag
  • 2037 Views
  • 8 replies
  • 0 likes

Playing freezes after end of selection

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep moving, but no sound. Any interaction with app then fr...

Visitor

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep mov...

No200

Newbie

1213 Views

4 replies

0 likes

  • 1213 Views
  • 4 replies
  • 0 likes

Superuser Contribution Group Session - Listen on their own device option

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply to a different question, and one of the moderators s...

Casual Listener

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply t...

jackjong

Newbie

4156 Views

6 replies

0 likes

  • 4156 Views
  • 6 replies
  • 0 likes

Bring back lyrics on mobile

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assistants, etc. Lyrics were far more useful and fun to ha...

Newbie

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assista...

1222432129

Visitor

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't open this type of link on this device

PlanFreeCountryUnited KingdomDevice(iPod Touch 6th Generation)Operating System(iOS 12.4.6)My Question or IssueWhen I press on any song after searching for it, I get the error message 'Spotify can't open this type of link on this device'. I've restart...

Casual Listener

  Plan Free Country United Kingdom Device (iPod Touch 6th Generation) Operating System (iOS 12.4.6) My Question or Issue When I press on any song after searching for it, I get the erro...

Un_XD

Casual Listener

13342 Views

13 replies

0 likes

  • 13342 Views
  • 13 replies
  • 0 likes

Superuser Contribution liked songs

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and why there not there anymore. they used to sit at #1...

Visitor

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and ...

Joan

Moderator

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution RELEASE RADAR NOT UPDATING

PlanPremiumCountryAustraliaDeviceiPhone 14 My Question or IssuePlaylist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve experienced this.

Visitor

  Plan Premium Country Australia Device iPhone 14     My Question or Issue Playlist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve ...

Dian

Spotify Legend

1159 Views

1 replies

0 likes

  • 1159 Views
  • 1 replies
  • 0 likes

Superuser Contribution se bloquea por completo, no responde😖😖😖

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al punto de q se vuelve a bloquear una y otra vezPD: cer...

Casual Listener

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al pu...

Eni

Moderator

1237 Views

2 replies

0 likes

  • 1237 Views
  • 2 replies
  • 0 likes

How can I revert the latest iOS update on my Spotify app?

PlanPremiumCountryU.S. Device(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI would like to find out how to revert the latest Spotify update for iOS for my Apple iPhone 7. I would not normally reverse an update, but this latest one seems ...

Newbie

Plan Premium Country U.S.   Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue I would like to find out how to revert the latest Spotify update for iOS for my...

Dunwitu

Visitor

9114 Views

11 replies

31 likes

  • 9114 Views
  • 11 replies
  • 31 likes

Superuser Contribution Disable Group Sessions?

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of my sonos speakers for streaming, the often disappear wi...

Casual Listener

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of ...

pbandrews3

Visitor

35601 Views

20 replies

8 likes

Group Sessions
  • 35601 Views
  • 20 replies
  • 8 likes

Superuser Contribution [iOS 15.2.1] EQ disables itself even when turned on previously

[iOS 15.2.1] EQ disables itself even when turned on previouslyDeviceiPhone 12 Hi guys !I found out that the EQ in the app disables by itself but is still shown to be working on Spotify on iOS 15.2.1.This has been happening for quite a few days now an...

Casual Listener

[iOS 15.2.1] EQ disables itself even when turned on previously Device iPhone 12   Hi guys ! I found out that the EQ in the app disables by itself but is still shown to be working on&nbs...

Mishel97

Casual Listener

1884 Views

6 replies

1 likes

Equalizer
iOS 15.2.1
  • 1884 Views
  • 6 replies
  • 1 likes