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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

45966 Views

45 replies

11 likes

  • 45966 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112795 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2157 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303444 Views

61 replies

16 likes

  • 303444 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129264 Views

19 replies

38 likes

  • 129264 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Spotify kicks me out every time I try to play a song

PlanFreeCountryUnited StatesDeviceiPhone 11Operating SystemiOS 10 My Question or IssueEvery time I’m trying to find a new song for my playlist and I push play on a song, I get kicked out of the app. Normal shuffling and playing songs that are availab...

Casual Listener

Plan Free Country United States Device iPhone 11 Operating System iOS 10   My Question or Issue Every time I’m trying to find a new song for my playlist and I push play on a song, I g...

Vasil

Moderator

16759 Views

13 replies

0 likes

iphone 11
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Solved!!Superuser Contribution Song Progress bar and timer not working when using Spotify Connect

The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream to a Bluesound Node 2i or Sky Q Box.Then when I resu...

Roadie

The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream t...

MrWork

Casual Listener

12368 Views

11 replies

12 likes

  • 12368 Views
  • 11 replies
  • 12 likes

Superuser Contribution Streaming vs. Downloaded song -- which plays?

I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? Additionally, if I select the highest quality version fo...

Casual Listener

I understand that if I download a song, it will play when I'm offline. But if I am online (either on wifi or cellular), which version of the song plays -- the downloaded one or a streaming one? &nbs...

LarsSpieltTV

Newbie

2035 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Airplane mode notification

Dear Spotify makers,Do you use your product while traveling abroad ?I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode. So why ar you constantly asking me to switch off airplane mode since I obviously don't wa...

Casual Listener

Dear Spotify makers, Do you use your product while traveling abroad ? I do, all the time! And in this case, I switch to airplane mode and Spotify in offline mode.   So why ar you constantly ...

nopewhy

Casual Listener

5821 Views

15 replies

5 likes

  • 5821 Views
  • 15 replies
  • 5 likes

Superuser Contribution Airplane Mode

HiWhen iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in an airplane b) people do listen to music during the fl...

Casual Listener

Hi When iOS Airplane Mode is on, pop-up message suggests to switch off Airplane Mode or use Wi-Fi every single time you switch to Spotify. That is quite annoying as a) someone could actually be in a...

nopewhy

Casual Listener

3056 Views

7 replies

7 likes

  • 3056 Views
  • 7 replies
  • 7 likes

Solved!!Superuser Contribution When opening the app playlist starts to play from the first song

PlanPremiumCountryArmeniaDevicePOCO F2 ProOperating SystemAndroid 12, MIUI 14.0.1 My Question or IssueWhen opening the app playlist starts to play from the first song. It first shows the right song, then changes to the first song of the playlist.

Regular

Plan Premium Country Armenia Device POCO F2 Pro Operating System Android 12, MIUI 14.0.1   My Question or Issue When opening the app playlist starts to play from the first song. It fir...

taron96

Regular

1435 Views

8 replies

0 likes

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  • 8 replies
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landscape mode on iPad Pro looks hideous after tiktok update

PlanPremiumCountryUAEDevice(iPad Pro 1st Gen)Operating System(iPadOS 16.7.2) My Question or IssueEver since the reels where moved to the home screen, there are very ugly empty spaces on both sides of the screen in landscape mode (the only mode I use ...

Casual Listener

  Plan Premium Country UAE Device (iPad Pro 1st Gen) Operating System (iPadOS 16.7.2)   My Question or Issue Ever since the reels where moved to the home screen, there are very u...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local files syncing as different songs

Title might sound confusing but what i mean by that is:On my laptop, i have a song that is 3:35, but when i download that song onto my iPad, it shows the song being 3:36, therefore making it show up as a different song and therefore forcing me to hav...

Newbie

Title might sound confusing but what i mean by that is: On my laptop, i have a song that is 3:35, but when i download that song onto my iPad, it shows the song being 3:36, therefore making it show u...

Ryannna

Casual Listener

2011 Views

2 replies

0 likes

local files
  • 2011 Views
  • 2 replies
  • 0 likes

[iOS][Your Music] Get rid of the recent update formar

This new format made in may is practically impossible to use. I can’t find songs easily or see them very well, and I can’t delete or add them easily either. Also I found the setting for organizing your playlist’s music really helpful but it’s useless...

Newbie

This new format made in may is practically impossible to use. I can’t find songs easily or see them very well, and I can’t delete or add them easily either. Also I found the setting for organizing yo...

31b75tujwmneuyfsuyul

Visitor

3534 Views

2 replies

10 likes

iOS
Your Music
  • 3534 Views
  • 2 replies
  • 10 likes

Superuser Contribution New releases section gone?

PlanPremiumCountryDenmarkDeviceIphone 7Operating SystemiOS 10 My Question or IssueWhere is the "new releases" section? I can not see it in my front/home page in the app...

Regular

Plan Premium Country Denmark Device Iphone 7 Operating System iOS 10   My Question or Issue Where is the "new releases" section? I can not see it in my front/home page in the app...

1218821370

Visitor

23111 Views

20 replies

8 likes

  • 23111 Views
  • 20 replies
  • 8 likes

Superuser Contribution Spotify Abruptly Stops Playing on Sonos

PlanPremiumCountry Australia Device(iPhone 13)Operating System(iOS 16.6.1.) My Question or IssueI have a really strange issue when streaming from the Spotify App on iPhone 13, and from the Desktop version of Spotify on iMac (Catalina) to my Sonos sys...

Regular

Plan Premium Country  Australia   Device (iPhone 13) Operating System (iOS 16.6.1.)   My Question or Issue I have a really strange issue when streaming from the Spotify App ...

MihailY

Moderator

3330 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Queue resets after connecting to car

PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4.1 My Question or IssueEvery time I reconnect to Spotify in the car, the play queue resets. I just got a new 2018 BMW 430x. I've tried connecting Spotify using both carplay and Bluetooth and ...

Regular

Plan Premium Country  US Device iPhone X Operating System iOS 11.4.1   My Question or Issue Every time I reconnect to Spotify in the car, the play queue resets.  I just got a...

lpb99

Casual Listener

4016 Views

4 replies

2 likes

  • 4016 Views
  • 4 replies
  • 2 likes

Superuser Contribution Impossible to remove a playlist in Spotify for iOS

Impossible to remove a playlist in Spotify for iOS. The context menu shows only the single menu item to pin a playlist. The menu item to remove a playlist is missing.

Roadie

Impossible to remove a playlist in Spotify for iOS. The context menu shows only the single menu item to pin a playlist. The menu item to remove a playlist is missing.

Vasil

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pauses podcast when using Google Maps

PlanFree/PremiumCountry Device(iPhone XS)Operating System(iOS 10) My Question or IssueAny time I’m navigating with Google Maps, Spotify pauses podcasts every time the navigator voice speaks.

Casual Listener

Plan Free/Premium Country   Device (iPhone XS) Operating System (iOS 10)   My Question or Issue Any time I’m navigating with Google Maps, Spotify pauses podcasts every time the na...

noelopezvargas

Visitor

7718 Views

3 replies

1 likes

google maps
iOS
iphone
pausing
Podcasts
  • 7718 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Continuous Play After One Song

PlanPremium DuoCountrySouth AfricaDeviceiPhone SE Mk1Operating SystemiOS 14.2 My Question or IssuePreviously, Spotify would play continuously (after I've selected a song) without me having to manually select the next song. However, recently, this no ...

Regular

Plan Premium Duo Country South Africa Device iPhone SE Mk1 Operating System iOS 14.2   My Question or Issue Previously, Spotify would play continuously (after I've selected a song) wit...

Jeorge110

Visitor

68332 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Cabasse Akoya / Ethernet / can’t stream Spotify

PlanPremiumCountry: CH Device(iPhone XS max)Operating System(iOS 16.6.1) My Question or IssueI use Cabasse Akoya connected to Ethernet. Can stream Tidal without a problem. Can’t stream Spotify anymore. Reset everything. Deinstalled Cabasse controller...

Newbie

Plan Premium Country: CH   Device (iPhone XS max) Operating System (iOS 16.6.1)   My Question or Issue I use Cabasse Akoya connected to Ethernet. Can stream Tidal without a proble...

Eni

Moderator

813 Views

1 replies

0 likes

AKOYA
cabasse
  • 813 Views
  • 1 replies
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Superuser Contribution when click next track button I hear weird crackle sound.

PlanPremiumCountryTurkeyDeviceiPhone 13Operating SystemiOS 17 My Question or IssueWhen I click skip to next track button, I hear a deep weird sound like crackle.

Casual Listener

Plan Premium Country Turkey Device iPhone 13 Operating System iOS 17   My Question or Issue When I click skip to next track button, I hear a deep weird sound like crackle.

Lyubka

Moderator

656 Views

3 replies

0 likes

App problem
  • 656 Views
  • 3 replies
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Solved!!Superuser Contribution spotify breaks after few songs

PlanPremiumDevice(iPhone 6Operating System(iOS 14 My Question or Issuespotify stops playing and wont work after finishing a song. sometimes it plays only a few and rarley it plays for some hours but always breaks. when it does the play bar stays at t...

Regular

Plan Premium Device (iPhone 6 Operating System (iOS 14   My Question or Issue spotify stops playing and wont work after finishing a song. sometimes it plays only a few and rarley it play...

zufyovelto

Regular

2763 Views

8 replies

0 likes

  • 2763 Views
  • 8 replies
  • 0 likes

Superuser Contribution Siri can’t play Favorite Songs

PlanPremium FamilyCountryGermanyDeviceiPhone 11 Pro, iPhone XR Operating SystemiOS 15.1 My Question or IssueI try to play my favorite songs (Lieblingssongs) with the command “Hey Siri, spiele Lieblingssongs auf Spotify” (Hey Siri, play favorite songs...

Casual Listener

Plan Premium Family Country Germany Device iPhone 11 Pro, iPhone XR  Operating System iOS 15.1   My Question or Issue I try to play my favorite songs (Lieblingssongs) with the com...

MaeAllan

Visitor

3273 Views

8 replies

2 likes

  • 3273 Views
  • 8 replies
  • 2 likes

Superuser Contribution iPhone showing music playback when Spotify app is closed/casting to streaming devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been doing a lot of digging and can't find any information on this, so I figured I would...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've be...

mrxindc

Newbie

11008 Views

15 replies

3 likes

Casting
google
iphone
Nest
  • 11008 Views
  • 15 replies
  • 3 likes