Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

45986 Views

45 replies

11 likes

  • 45986 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112828 Views

116 replies

13 likes

Other
  • 112828 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2161 Views

0 replies

0 likes

iOS
  • 2161 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303461 Views

61 replies

16 likes

  • 303461 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129271 Views

19 replies

38 likes

  • 129271 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution My created playlists are not visible

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlists over years. Would you mind to help me out and che...

Casual Listener

Hello everybody! After last update, all my created playlists are gone. I can see others playlist, but not mine. Even my follower can not see my playlists anymore. I gathered the songs on the playlist...

JeFo1981

Casual Listener

12761 Views

24 replies

1 likes

  • 12761 Views
  • 24 replies
  • 1 likes

How to: "Mark the playlist containing this song for Offline Sync on your computer or on this iPhone"

PlanPremiumCountryUnited StatesDevicesiPhone 6s PlusMac ProOperating SystemsiOS 12.1.4Mac OS 10.14.2My Question or IssueHi! This is my first post here, and I am having the same issue as another user who posted something similar from a couple of years...

Newbie

Plan Premium Country United States Devices iPhone 6s Plus Mac Pro Operating Systems iOS 12.1.4 Mac OS 10.14.2 My Question or Issue Hi! This is my first post here, and I am having the same ...

elcalebo

Music Fan

7166 Views

2 replies

1 likes

  • 7166 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shutting down

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everything all that, but every time I reinstall it the sam...

Visitor

I'm a premium member, I've reinstalled the app about 4-5 times now thinking it would resolve the issue, I've tried like the proper deleting the app procedure of going to the settings clearing everyth...

Joan

Moderator

1320 Views

1 replies

1 likes

Account
Premium
  • 1320 Views
  • 1 replies
  • 1 likes

Superuser Contribution Retrieve pop-up announcements?

Plan PremiumCountry USA My Question or IssueI recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could share it. Are pop-up notifications like this saved anywhere, or can I...

Casual Listener

Plan Premium Country USA   My Question or Issue I recently got a notification about being in the initial percentile of listeners of a song, but I mistakenly dismissed it before I could ...

mcmath26

Newbie

21013 Views

3 replies

1 likes

  • 21013 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts on Apple Watch series 9 cellular version

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone!PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sys...

Regular

Cross posting - per my image it does not allow you to control speed when listening on watch - would be great if we could similar to when listening on phone! Plan Free/Premium Country   ...

Dian

Spotify Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spoitfy disappears from lock screen when paused

I know this is an old thread but there was no newer one I could reply to. I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to resume playing.

Visitor

I know this is an old thread but there was no newer one I could reply to.   I have the same issue. Spotify won't stay on the lock screen when music is paused. I'll have to re-open the app to...

Kiril

Moderator

2870 Views

3 replies

0 likes

  • 2870 Views
  • 3 replies
  • 0 likes

Superuser Contribution iPhone app crashes locks up

PlanStudent - PremiumCountryAustraliaDevice(iPhone 7 Plus)Operating System(iOS 15.7.9) My Question or IssueSpotify app randomly stops responding at the end of songs. It will not play the next song automatically, respond to the song forward, back or p...

Casual Listener

Plan Student - Premium Country Australia Device (iPhone 7 Plus) Operating System (iOS 15.7.9)   My Question or Issue Spotify app randomly stops responding at the end of songs. It will ...

Lyubka

Moderator

1163 Views

3 replies

2 likes

  • 1163 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution HTML tag `` appears in prompt message when deleting a playlist

PlanPremiumCountryTaiwanDeviceiPhone XOperating SystemiOS 14.6App version8.6.48.1180My Question or Issue When deleting a playlist created by myself, the prompt message contains a HTML tag:
which seems like a bug to me, so I reported it here.

Music Fan

Plan Premium Country Taiwan Device iPhone X Operating System iOS 14.6 App version 8.6.48.1180 My Question or Issue   When deleting a playlist created by myself, the prompt message co...

JEYAKUMARjohn

Newbie

2182 Views

8 replies

0 likes

br
HTML tag
  • 2182 Views
  • 8 replies
  • 0 likes

Playing freezes after end of selection

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep moving, but no sound. Any interaction with app then fr...

Visitor

Listening to playlist on continuous play, not shuffle. At end of a song, the next selection won’t play. Swiping right changes featured album cover, but not song - bars for now completed song keep mov...

No200

Newbie

1261 Views

4 replies

0 likes

  • 1261 Views
  • 4 replies
  • 0 likes

Superuser Contribution Group Session - Listen on their own device option

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply to a different question, and one of the moderators s...

Casual Listener

My girlfriend goes out of town often due to the nature of her work. We discovered the group session option and thought it would be a cool way to listen to music with each other. I looked at a reply t...

jackjong

Newbie

4334 Views

6 replies

0 likes

  • 4334 Views
  • 6 replies
  • 0 likes

Bring back lyrics on mobile

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assistants, etc. Lyrics were far more useful and fun to ha...

Newbie

Lyrics on mobile have been replaced with a quick play feature which is, quite frankly, useless. If folks want to quick play something, they have other ways of doing it with Siri / other voice assista...

1222432129

Visitor

888 Views

1 replies

0 likes

  • 888 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't open this type of link on this device

PlanFreeCountryUnited KingdomDevice(iPod Touch 6th Generation)Operating System(iOS 12.4.6)My Question or IssueWhen I press on any song after searching for it, I get the error message 'Spotify can't open this type of link on this device'. I've restart...

Casual Listener

  Plan Free Country United Kingdom Device (iPod Touch 6th Generation) Operating System (iOS 12.4.6) My Question or Issue When I press on any song after searching for it, I get the erro...

Un_XD

Casual Listener

13919 Views

13 replies

0 likes

  • 13919 Views
  • 13 replies
  • 0 likes

Superuser Contribution liked songs

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and why there not there anymore. they used to sit at #1...

Visitor

i was just using spodify and all of a sudden the list of playlists at the top of the main page just took off my liked songs. i listen to them almost everyday and was just wondering what happened and ...

Joan

Moderator

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution RELEASE RADAR NOT UPDATING

PlanPremiumCountryAustraliaDeviceiPhone 14 My Question or IssuePlaylist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve experienced this.

Visitor

  Plan Premium Country Australia Device iPhone 14     My Question or Issue Playlist didnt update with new songs. Still the same songs as last week. This is the 3rd time I’ve ...

Dian

Spotify Legend

1217 Views

1 replies

0 likes

  • 1217 Views
  • 1 replies
  • 0 likes

Superuser Contribution se bloquea por completo, no responde😖😖😖

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al punto de q se vuelve a bloquear una y otra vezPD: cer...

Casual Listener

Luego de reproducir unas cuantas canciones se bloquea la app no responde, no cargan ni las carátulas de las canciones pero la música suena de fondo.. luego por AirPlay se reproduce entrecortado al pu...

Eni

Moderator

1309 Views

2 replies

0 likes

  • 1309 Views
  • 2 replies
  • 0 likes

How can I revert the latest iOS update on my Spotify app?

PlanPremiumCountryU.S. Device(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueI would like to find out how to revert the latest Spotify update for iOS for my Apple iPhone 7. I would not normally reverse an update, but this latest one seems ...

Newbie

Plan Premium Country U.S.   Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue I would like to find out how to revert the latest Spotify update for iOS for my...

Dunwitu

Visitor

9530 Views

11 replies

31 likes

  • 9530 Views
  • 11 replies
  • 31 likes

Superuser Contribution Disable Group Sessions?

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of my sonos speakers for streaming, the often disappear wi...

Casual Listener

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of ...

pbandrews3

Visitor

35999 Views

20 replies

8 likes

Group Sessions
  • 35999 Views
  • 20 replies
  • 8 likes

Superuser Contribution [iOS 15.2.1] EQ disables itself even when turned on previously

[iOS 15.2.1] EQ disables itself even when turned on previouslyDeviceiPhone 12 Hi guys !I found out that the EQ in the app disables by itself but is still shown to be working on Spotify on iOS 15.2.1.This has been happening for quite a few days now an...

Casual Listener

[iOS 15.2.1] EQ disables itself even when turned on previously Device iPhone 12   Hi guys ! I found out that the EQ in the app disables by itself but is still shown to be working on&nbs...

Mishel97

Casual Listener

2046 Views

6 replies

1 likes

Equalizer
iOS 15.2.1
  • 2046 Views
  • 6 replies
  • 1 likes

Superuser Contribution Now Playing Bar is missing from iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueA few hours ago I had my Now Playing bar, could fast forward, rewind, turn shuffle or repeat on/off as needed. Now all of that is gone since it's all hou...

Newbie

    Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue A few hours ago I had my Now Playing bar, could fast forward,...

Yordan

Moderator

1691 Views

3 replies

1 likes

  • 1691 Views
  • 3 replies
  • 1 likes

MacOS Devices not showing up on iOS App

PlanPremiumCountryUSDevices(iPhone 8, Mac Mini Late 2012, MacBook Pro Late 2013)Operating Systems(iOS 15.1, MacOS 10.15.7 and MacOS 11.6.1) iOS Spotify version 8.6.84MacOS Spotify version 1.173.517 My Question or IssueHi All, MacOS devices running Sp...

Casual Listener

Plan Premium Country US Devices (iPhone 8, Mac Mini Late 2012, MacBook Pro Late 2013) Operating Systems (iOS 15.1, MacOS 10.15.7 and MacOS 11.6.1)   iOS Spotify version 8.6.84 Mac...

tomsawyer86

Newbie

2182 Views

3 replies

1 likes

  • 2182 Views
  • 3 replies
  • 1 likes