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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42007 Views

43 replies

10 likes

  • 42007 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107584 Views

115 replies

12 likes

Other
  • 107584 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1566 Views

0 replies

0 likes

iOS
  • 1566 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301263 Views

61 replies

16 likes

  • 301263 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127274 Views

19 replies

38 likes

  • 127274 Views
  • 19 replies
  • 38 likes

Superuser Contribution Disable Group Sessions?

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of my sonos speakers for streaming, the often disappear wi...

Casual Listener

Hi, i am on Spotify Premium and i would like to disable the group-session-feature on all devices (Windows10, iPhone & iPad), since it inferferes with my Sonos-system. When i try to select any of ...

pbandrews3

Visitor

35902 Views

20 replies

8 likes

Group Sessions
  • 35902 Views
  • 20 replies
  • 8 likes

Superuser Contribution [iOS 15.2.1] EQ disables itself even when turned on previously

[iOS 15.2.1] EQ disables itself even when turned on previouslyDeviceiPhone 12 Hi guys !I found out that the EQ in the app disables by itself but is still shown to be working on Spotify on iOS 15.2.1.This has been happening for quite a few days now an...

Casual Listener

[iOS 15.2.1] EQ disables itself even when turned on previously Device iPhone 12   Hi guys ! I found out that the EQ in the app disables by itself but is still shown to be working on&nbs...

Mishel97

Casual Listener

2003 Views

6 replies

1 likes

Equalizer
iOS 15.2.1
  • 2003 Views
  • 6 replies
  • 1 likes

Superuser Contribution Now Playing Bar is missing from iPhone App

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueA few hours ago I had my Now Playing bar, could fast forward, rewind, turn shuffle or repeat on/off as needed. Now all of that is gone since it's all hou...

Newbie

    Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue A few hours ago I had my Now Playing bar, could fast forward,...

Yordan

Moderator

1666 Views

3 replies

1 likes

  • 1666 Views
  • 3 replies
  • 1 likes

MacOS Devices not showing up on iOS App

PlanPremiumCountryUSDevices(iPhone 8, Mac Mini Late 2012, MacBook Pro Late 2013)Operating Systems(iOS 15.1, MacOS 10.15.7 and MacOS 11.6.1) iOS Spotify version 8.6.84MacOS Spotify version 1.173.517 My Question or IssueHi All, MacOS devices running Sp...

Casual Listener

Plan Premium Country US Devices (iPhone 8, Mac Mini Late 2012, MacBook Pro Late 2013) Operating Systems (iOS 15.1, MacOS 10.15.7 and MacOS 11.6.1)   iOS Spotify version 8.6.84 Mac...

tomsawyer86

Newbie

2142 Views

3 replies

1 likes

  • 2142 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot slide forward or backwards while playing a song.

I cannot move the progress bar forward or backwards when playing a song.No matter how much I try to move it forward or backwards, nothing works. I cannot move forward or backwards in the song and can only play the entire song. Can’t replay or skip a ...

Visitor

I cannot move the progress bar forward or backwards when playing a song.No matter how much I try to move it forward or backwards, nothing works. I cannot move forward or backwards in the song and can...

Shri5047

Visitor

2618 Views

2 replies

0 likes

  • 2618 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wrong song playing after skip or queue

PlanPremiumCountryUSADeviceiPad (7th Generation)Operating SystemiOS 16.6.1 My Question or IssueFor the past week or so I have been having a frequent issue where skipping a song (or less frequently, automatically moving on to the next song in the queu...

Casual Listener

Plan Premium Country USA Device iPad (7th Generation) Operating System iOS 16.6.1   My Question or Issue For the past week or so I have been having a frequent issue where skipping a so...

OscarDC

Moderator

1651 Views

5 replies

0 likes

  • 1651 Views
  • 5 replies
  • 0 likes

Superuser Contribution App pauses music and won’t let you change tracks

The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.

Visitor

The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.

AlejaR

Moderator

760 Views

3 replies

0 likes

  • 760 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify will not let me find user made playlists.

I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlists, albums, and songs. It was working fine yesterday...

Visitor

I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlist...

Yordan

Moderator

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution can't listen from watch

PlanPremiumCountryPolandDevicewatch se with iphone 6s plusOperating Systemwatch os 8.1 / iOS 15.1 My Question or Issuewhen I change device to watch it's stuck on connecting and watch icon infinitely blinking on main screen. Everything seems to be goo...

Newbie

Plan Premium Country Poland Device watch se with iphone 6s plus Operating System watch os 8.1 / iOS 15.1   My Question or Issue when I change device to watch it's stuck on connecting a...

Jrover6382

Visitor

7906 Views

3 replies

0 likes

  • 7906 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify loads slowly 2.0 / goes unresponsive on iOS

On March 15, 2023 Yordan from Spotify posted this and it is still happening to me and has been ever since then. [Premium / USA / iPhone 11 / iOS 16.6] I've cleared the cache. I've turned off and rebooted. I've uninstalled and reinstalled...to no avai...

Gig Goer

On March 15, 2023 Yordan from Spotify posted this and it is still happening to me and has been ever since then. [Premium / USA / iPhone 11 / iOS 16.6] I've cleared the cache. I've turned off and rebo...

Eni

Moderator

1138 Views

3 replies

1 likes

iOS
loading
slow
spotify slow
unresponsive
  • 1138 Views
  • 3 replies
  • 1 likes

Superuser Contribution spotify gets stuck at one song

PlanpremiumCountryhungaryDeviceiphone 7Operating Systemios 15 My Question or Issuespotify have always got stuck once in a while for me. i am listening to music through bluetooth with airpods, and it happens that one song just breaks the app completel...

Casual Listener

Plan premium Country hungary Device iphone 7 Operating System ios 15   My Question or Issue spotify have always got stuck once in a while for me. i am listening to music through blueto...

Blobingo

Casual Listener

3456 Views

2 replies

0 likes

  • 3456 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist order on Apple Watch as in iPhone?

On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?

Visitor

On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?

blackjay

Regular

6887 Views

5 replies

8 likes

Apple Watch
Apple Watch Spotify
IOS 11
recently added
Recently Play
  • 6887 Views
  • 5 replies
  • 8 likes

Cannot turn volume up or down on Apple watch.

This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a song on the watch that is not downloaded but playe...

Newbie

This issue only happens with music downloaded and played on the watch (series 8, watch OS 10). In this situation, the digital crown does nothing and the volume cannot be changed. However, if I play a...

1722 Views

0 replies

0 likes

  • 1722 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why can't I see older podcast episodes all of a sudden?

So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago I was scrolling back to find unplayed old episodes,...

Casual Listener

So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago ...

crewser11

Visitor

7227 Views

5 replies

0 likes

  • 7227 Views
  • 5 replies
  • 0 likes

The replay button resets alone

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn't do it before.

Visitor

When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn'...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Superuser Contribution Log in iPad app fails

After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the case), or it says to try without a password through an...

Newbie

After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the cas...

Joan

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch Spotify App Not Showing AirPlay-Enabled Device

PlanPremiumCountryGermanyDeviceiPhone 15 Pro Max + Apple Watch Ultra 2Operating SystemiOS 17 + watchOS 10.0.2 My Question or IssueI've encountered an issue with the Spotify app on my Apple Watch. When I try to use the app to play music, I've noticed ...

Casual Listener

Plan Premium Country Germany Device iPhone 15 Pro Max + Apple Watch Ultra 2 Operating System iOS 17 + watchOS 10.0.2   My Question or Issue I've encountered an issue with the Spotify a...

Eni

Moderator

2067 Views

5 replies

0 likes

  • 2067 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I swipe to remove a song from a playlist? (like Liked Songs)

There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it. This gets cumbersome and repetitive fast. Is there a simpler way?

Casual Listener

There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it.   This gets cumbersome and repetitive fast. &...

Alex

Spotify Legend

2620 Views

3 replies

0 likes

  • 2620 Views
  • 3 replies
  • 0 likes

App on Iphone will not work nor can I delete it and reinstall.

i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues.I can log on to the computer no problem. The issue is the iphone. Please help me fix this.

Visitor

i am using an iphone 14 pro.   We have the paid version of the family plan.  The rest of the family is having no issues. I can log on to the computer no problem.  The issue is the i...

Maxim

Spotify Star

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stops playing

PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...

Visitor

Plan Premium Country   Device iPhone 14 Pro Max   Operating System ios 17.0.1   My Question or Issue I having been playing music all night long. After the last update Spotif...

Dian

Spotify Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes