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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226556 Views

53 replies

13 likes

  • 226556 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151653 Views

507 replies

108 likes

  • 151653 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106256 Views

19 replies

38 likes

  • 106256 Views
  • 19 replies
  • 38 likes

Apple watch does not sync listening history

Free/Premium: Premium Device: Apple Watch Series 4, watchOS 9 My Question or Issue: So I realise this is probably not a huge issue for a lot of people but I listen to music a lot on my watch so a significant amount of the hours I spend listening to s...

Regular

Free/Premium: Premium     Device: Apple Watch Series 4, watchOS 9   My Question or Issue:   So I realise this is probably not a huge issue for a lot of people but I listen ...

thebertozz

Music Fan

850 Views

1 replies

2 likes

  • 850 Views
  • 1 replies
  • 2 likes

Apple Watch app cannot resume playing after stopping reproduction with AirPods

PlanPremiumCountryItalyDeviceiPhone XS, Apple Watch Series 7 LTEOperating SystemiOS 16.5 and Watch 0S 9.5.1 Spotify App version 8.8.44.458 My Question or IssueHi! I always go for a walk with my Watch Series 7 LTE without my phone, and with AirPods 3 ...

Music Fan

Plan Premium Country Italy Device iPhone XS, Apple Watch Series 7 LTE Operating System iOS 16.5 and Watch 0S 9.5.1   Spotify App version   8.8.44.458   My Question or Issu...

thebertozz

Music Fan

902 Views

1 replies

1 likes

LTE
Reproduction issue
streaming
visual
  • 902 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't view Liked songs on iPhone. "Something went wrong. Have another go?" then a Try Again button

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 13.4.1 Whenever I navigate to my list of Liked songs on my phone, it's blank and says Something went wrongHave another go?and then a Try Again button. This issue has persisted through ...

Visitor

Plan Premium Country United States Device iPhone XR Operating System iOS 13.4.1   Whenever I navigate to my list of Liked songs on my phone, it's blank and says   Something went ...

Eni

Moderator

8318 Views

5 replies

0 likes

  • 8318 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Songs in search not playing

PlanFreeCountrySlovakiaDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExact songs (playlists and albums work correctly) in search are not working, it will show something wrong, please try again later button. Tried logging out/in and...

Casual Listener

Plan Free Country Slovakia Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue Exact songs (playlists and albums work correctly) in search are not working, it will s...

LukasGereg

Casual Listener

714 Views

2 replies

0 likes

  • 714 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My Mixtapes 1..6 are gone (again)

I really like the numbered mix tapes (1..6), they fit my taste a lot better than e. g. the genre mix tapes. About two years ago, they disappears from the home page. I was first really disappointed, only to discover that they were moved to Search —> M...

Casual Listener

I really like the numbered mix tapes (1..6), they fit my taste a lot better than e. g. the genre mix tapes. About two years ago, they disappears from the home page. I was first really disappointed, o...

Slartibartfaß

Casual Listener

421 Views

2 replies

0 likes

  • 421 Views
  • 2 replies
  • 0 likes

Superuser Contribution Player is jumping back to que from a selected playlist after playing the first song

When I search for a song and select a playlist the player keeps jumping back to the previouse que after the first song is played. Really anoying when you want a mood playlist for a quiet evening and the list jumps back to your workoutlist or kids son...

Casual Listener

When I search for a song and select a playlist the player keeps jumping back to the previouse que after the first song is played. Really anoying when you want a mood playlist for a quiet evening and ...

OscarDC

Moderator

823 Views

5 replies

1 likes

  • 823 Views
  • 5 replies
  • 1 likes

Superuser Contribution Desktop Local Files Sync Not Working

I’ve been trying to sync some songs to listen on my Iphone and they won’t sync. I followed all the instructions but in most post it asks to “Enable local files sync from Desktop” on settings in your mobile device. However, on my phone it doesn’t show...

Newbie

I’ve been trying to sync some songs to listen on my Iphone and they won’t sync. I followed all the instructions but in most post it asks to “Enable local files sync from Desktop” on  settings in...

Joan

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution why is the discover weekly shuffled on my account but not on my friend's?

when i try to listen to my discover weekly, its displayed in shuffle, though, when i listen on my friend's account, its displayed not on shuffle and we both have the Spotify free plan.

Casual Listener

when i try to listen to my discover weekly, its displayed in shuffle, though, when i listen on my friend's account, its displayed not on shuffle and we both have the Spotify free plan.

Eni

Moderator

512 Views

3 replies

0 likes

  • 512 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I get my Spotify skips to reset?

Ever since yesterday. I haven’t been able to skip songs (even after the hourly reset). I’ve already tried restarting and redownloading the app.

Visitor

Ever since yesterday. I haven’t been able to skip songs (even after the hourly reset). I’ve already tried restarting and redownloading the app.

WaltPipp

Visitor

6590 Views

6 replies

2 likes

  • 6590 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Bring back search for playlist when Adding to playlist

PlanPremiumCountryAustraliaDeviceiPhone 12Operating SystemiOS 15 My Question or IssueI have a lot of playlists and the update removing the ability to search when I'm adding a song to the playlist means I have to scroll through all of them to find the...

Regular

Plan Premium Country Australia Device iPhone 12 Operating System iOS 15   My Question or Issue I have a lot of playlists and the update removing the ability to search when I'm adding a...

ac430

Regular

1744 Views

6 replies

0 likes

  • 1744 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can’t edit playlists—buttons not working

I recently uninstalled and reinstalled spotify in the same day. Since then, the app has changed and seems broken. I used to be able to see the new notifications tab where I could see who followed me and who likes my playlist but that is gone.In addit...

Newbie

I recently uninstalled and reinstalled spotify in the same day. Since then, the app has changed and seems broken. I used to be able to see the new notifications tab where I could see who followed...

Yordan

Moderator

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files

PlanFreeCountryAustralia My Question or IssueHow can I fix my problem, to toggle on the local files option and it said it’s been added to my library but local files isn’t showing in my library.

Visitor

Plan Free Country Australia   My Question or Issue How can I fix my problem, to toggle on the local files option and it said it’s been added to my library but local files isn’t showing in ...

Vasil

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution bring back search for playlist when adding to playlist on ios mobile

I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile

Regular

I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile

Yordan

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly deleted playlist

PlanPremiumCountry DeviceiPhone 12Operating SystemiOS 15.2 My Question or IssueI went to Spotify this morning and one of my new playlists I made is completely gone and I didn’t deleted it at all, is there any way I can get it back without having to r...

Newbie

Plan Premium Country   Device iPhone 12 Operating System iOS 15.2   My Question or Issue I went to Spotify this morning and one of my new playlists I made is completely gone and I...

Lyubka

Moderator

2530 Views

3 replies

0 likes

  • 2530 Views
  • 3 replies
  • 0 likes

Superuser Contribution cant log in

PlanPremiumCountry Device(iPhone 14pro)Operating System(iOS 16.5My Question or Issuewhen i try to log in my acc errors come that say you re offline i dont know why

Visitor

  Plan Premium Country   Device (iPhone 14pro) Operating System (iOS 16.5 My Question or Issue when i try to log in my acc errors come that say you re offline i dont know why

MihailY

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't able to add songs in my Spotify playlist?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I want to add more songs in my Spotify app playlist from my iPhone but when I am...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Yordan

Moderator

555 Views

2 replies

0 likes

iphone
  • 555 Views
  • 2 replies
  • 0 likes

Superuser Contribution Random Radio Pops Up When Opening App

Most times when I open the Spotify app, a radio pops up automatically that I've never viewed or saved. It's definitely a glitch or bug but I'm wondering if anyone has any suggestions to fix it? I've tried the standard updating the app, deleting the a...

Visitor

Most times when I open the Spotify app, a radio pops up automatically that I've never viewed or saved. It's definitely a glitch or bug but I'm wondering if anyone has any suggestions to fix it? I've ...

Joan

Moderator

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes