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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45863 Views
  • 15 replies
  • 36 likes
  • 45863 Views
  • 15 replies
  • 36 likes

Superuser Contribution Search Bar Suggestions Bug The Screen

With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no suggested search options.

  • Regular
  • With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no...
  • Dian
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unrecognised playlists playing without permission or order

For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences.Yesterday i was driving and without me trying to move into another playlist i...

  • Casual Listener
  • For the past few months, some indian songs started showing up in my playlists without me hearing or listening to indian songs and it is ruining my playlists and preferences. Yesterday i was driving ...
  • Dian
  • Spotify Legend
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Solved!! Applying images to some songs through itunes had made songs that had worked originally stop working

PlanPremiumCountryUSADeviceIpad 9th Generation Iphone 14 pro MaxOperating SystemIOS 15.6.1 for the IPAD IOS 16.1.2 for the Iphone My Question or IssueI added images to songs that I downloaded that had worked before I added images with similar file si...

  • Casual Listener
  • Plan Premium Country USA Device Ipad 9th Generation Iphone 14 pro Max Operating System IOS 15.6.1 for the IPAD IOS 16.1.2 for the Iphone   My Question or Issue I added images to songs ...
  • Kayzei
  • Casual Listener
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone took over my playlists

My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone repeatedly. I don’t want the share speaker feature....

  • Visitor
  • My phone began to play other people’s music and I couldn’t disconnect to other speakers while out in the wilderness. I turned off wifi and Bluetooth yet still connected to a laptop and a pixel phone...
  • AlejaR
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files not syncing to iPhone!!!

PlanPremium FamilyCountryUSADeviceiPhone XR, MacOperating SystemiOS 15.2, MacOS 12.0.1 Monterey My Question or Issue After 100 years of trying to figure out how to get Spotify on Desktop to actually display the album art in the local files I was impo...

  • Casual Listener
  • Plan Premium Family Country USA Device iPhone XR, Mac Operating System iOS 15.2, MacOS 12.0.1 Monterey   My Question or Issue   After 100 years of trying to figure out how to get...
  • haoui
  • Casual Listener
  • 4557 Views
  • 5 replies
  • 2 likes
  • 4557 Views
  • 5 replies
  • 2 likes

Superuser Contribution Sharing to Instagram stories no longer provides link to song on Spotify

Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically functions as a screenshot of what you’re listening to an...

  • Visitor
  • Before it used to have a link to click thru to the song on Spotify when you shared it to Instagram stories. Sometimes it would even play a preview of said song on stories. It now just basically funct...
  • Yordan
  • Moderator
  • 946 Views
  • 1 replies
  • 0 likes
  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Device control on iPad app closes 1 second after opening it

On the Spotify app on iPad (10th gen, iOS 16.3.1), when I open device control (bottom left), it closes by itself after one second.

  • Visitor
  • On the Spotify app on iPad (10th gen, iOS 16.3.1), when I open device control (bottom left), it closes by itself after one second.
  • Joan
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch Bug

Found an Apple Watch bug with the new Spotify app update that allows the user to select the podcast speed in increments of 0.1. What happens is that if the speed is not in the same increment as the old speeds (1.2,1.5,etc.), it gets blanked out from ...

  • Newbie
  • Found an Apple Watch bug with the new Spotify app update that allows the user to select the podcast speed in increments of 0.1. What happens is that if the speed is not in the same increment as the o...
  • AlejaR
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account

hi I need help from a Spotify member.. I used distrokid to publish music and they automatically made a Spotify music account for me but I don’t have the login info and I need it because I switched to TuneCore and I’m trying to get myself verified

  • Visitor
  • hi I need help from a Spotify member.. I used distrokid to publish music and they automatically made a Spotify music account for me but I don’t have the login info and I need it because I switch...
  • Joan
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Haven’t received the new Home Hub for a year

PlanPremiumCountryEstonia DeviceiPhone 11Operating SystemiOS 14.5 My Question or IssueI’ve been waiting for the new home hub that Spotify announced in March 2020 for a year now. About a week ago they also announced an update to that home hub. The onl...

490B3E71-B4F9-4B77-99C8-C1CFADF8E148.jpeg F3A6D6A7-4D0A-4574-BFFE-075D659AB0DA.jpeg
  • Composer
  • Plan Premium Country Estonia   Device iPhone 11 Operating System iOS 14.5   My Question or Issue I’ve been waiting for the new home hub that Spotify announced in March 2020 for a...
  • CJMJ42
  • Newbie
  • 1296 Views
  • 13 replies
  • 0 likes
  • 1296 Views
  • 13 replies
  • 0 likes

Superuser Contribution Feature Request: Play on multiple devices(Cross-Platform)

PlanPremiumCountryUSDevice: iPhone 14 (Latest IOS Version)My Question or IssueI want the ability to play Spotify across all my devices in my home all at once or by selecting each as a checkbox. I have devices from multiple manufacturers, Google/Amazo...

  • Newbie
  • Plan Premium Country US Device: iPhone 14 (Latest IOS Version) My Question or Issue I want the ability to play Spotify across all my devices in my home all at once or by selecting each as a che...
  • AlejaR
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t sort playlist by date added

Plan/PremiumCountryUSADevice(iPhone SE 2022)Operating System(iOS 16.3.1 My Question or IssueThe songs in my playlists on my phone used to be sorted by date added, with the newest ones first. But now it’s the reverse. I don’t like it bc I want to hear...

  • Music Fan
  •   Plan /Premium Country USA Device (iPhone SE 2022) Operating System (iOS 16.3.1   My Question or Issue The songs in my playlists on my phone used to be sorted by date added, wit...
  • Novy
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Liked Songs re-shuffles when app close on iPhone

PlanPremium DuoCountryCanadaDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issue Every time I close the app on my phone the shuffled queue I had re-shuffles. When it re-shuffles it does not do a full re sorting of all the songs, but seems t...

  • Newbie
  • Plan Premium Duo Country Canada Device iPhone 11 Operating System iOS 16.3.1   My Question or Issue   Every time I close the app on my phone the shuffled queue I had re-shuffles....
  • 261 Views
  • 0 replies
  • 0 likes
  • Like Songs
    queue
    shuffle
  • 261 Views
  • 0 replies
  • 0 likes