Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Newbie
45990 Views
45 replies
11 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
112841 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
441724 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303469 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I cannot move the progress bar forward or backwards when playing a song.No matter how much I try to move it forward or backwards, nothing works. I cannot move forward or backwards in the song and can only play the entire song. Can’t replay or skip a ...
I cannot move the progress bar forward or backwards when playing a song.No matter how much I try to move it forward or backwards, nothing works. I cannot move forward or backwards in the song and can...
Visitor
2683 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPad (7th Generation)Operating SystemiOS 16.6.1 My Question or IssueFor the past week or so I have been having a frequent issue where skipping a song (or less frequently, automatically moving on to the next song in the queu...
Plan Premium Country USA Device iPad (7th Generation) Operating System iOS 16.6.1 My Question or Issue For the past week or so I have been having a frequent issue where skipping a so...
Moderator
1674 Views
5 replies
0 likes
The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.
The app on iPadOS keeps playing a track till the end and then it pauses. At this point the app won’t let you pick another song, nor will it continue to the next song on a given playlist.
Moderator
778 Views
3 replies
0 likes
I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlists, albums, and songs. It was working fine yesterday...
I was searching for a playlist that I've seen before, which was made by another user and not Spotify itself. However, when I tried to look for it, the search results only showed Spotify made playlist...
Moderator
773 Views
3 replies
0 likes
PlanPremiumCountryPolandDevicewatch se with iphone 6s plusOperating Systemwatch os 8.1 / iOS 15.1 My Question or Issuewhen I change device to watch it's stuck on connecting and watch icon infinitely blinking on main screen. Everything seems to be goo...
Plan Premium Country Poland Device watch se with iphone 6s plus Operating System watch os 8.1 / iOS 15.1 My Question or Issue when I change device to watch it's stuck on connecting a...
Visitor
7958 Views
3 replies
0 likes
On March 15, 2023 Yordan from Spotify posted this and it is still happening to me and has been ever since then. [Premium / USA / iPhone 11 / iOS 16.6] I've cleared the cache. I've turned off and rebooted. I've uninstalled and reinstalled...to no avai...
On March 15, 2023 Yordan from Spotify posted this and it is still happening to me and has been ever since then. [Premium / USA / iPhone 11 / iOS 16.6] I've cleared the cache. I've turned off and rebo...
Moderator
1162 Views
3 replies
1 likes
PlanpremiumCountryhungaryDeviceiphone 7Operating Systemios 15 My Question or Issuespotify have always got stuck once in a while for me. i am listening to music through bluetooth with airpods, and it happens that one song just breaks the app completel...
Plan premium Country hungary Device iphone 7 Operating System ios 15 My Question or Issue spotify have always got stuck once in a while for me. i am listening to music through blueto...
Casual Listener
3486 Views
2 replies
0 likes
On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?
On my account I have my playlist sort by ‘Recently added’, but on my Apple Watch it shows differently, by first added. How can I change that?
Regular
6945 Views
5 replies
8 likes
So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago I was scrolling back to find unplayed old episodes,...
So far, this is only happening with one podcast that I often listen to and is quite popular: Savage Lovecast. I've been listening to a lot of older episodes but - all of a sudden - a couple days ago ...
Visitor
7313 Views
5 replies
0 likes
When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn't do it before.
When I switch playlist, Spotify used to keep the fact that the replay button was always on, now i have to put it every time i change playlists or i change albums, which is really annoying as it didn'...
355 Views
0 replies
0 likes
After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the case), or it says to try without a password through an...
After a password reset, I can’t access the iPad app. When I give login credentials, it says “something went wrong. Try again”. After repeated trying, it either says I am offline (which is not the cas...
Moderator
460 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceiPhone 15 Pro Max + Apple Watch Ultra 2Operating SystemiOS 17 + watchOS 10.0.2 My Question or IssueI've encountered an issue with the Spotify app on my Apple Watch. When I try to use the app to play music, I've noticed ...
Plan Premium Country Germany Device iPhone 15 Pro Max + Apple Watch Ultra 2 Operating System iOS 17 + watchOS 10.0.2 My Question or Issue I've encountered an issue with the Spotify a...
Moderator
2131 Views
5 replies
0 likes
There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it. This gets cumbersome and repetitive fast. Is there a simpler way?
There used to be a way I could swipe to simply delete a song from a playlist. Now I have to click ... and then tap a few more times to remove it. This gets cumbersome and repetitive fast. &...
Spotify Legend
2664 Views
3 replies
0 likes
i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues.I can log on to the computer no problem. The issue is the iphone. Please help me fix this.
i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues. I can log on to the computer no problem. The issue is the i...
Spotify Star
442 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...
Plan Premium Country Device iPhone 14 Pro Max Operating System ios 17.0.1 My Question or Issue I having been playing music all night long. After the last update Spotif...
Spotify Legend
601 Views
1 replies
0 likes
PlanPremiumCountry Italy Deviceiphone 15Operating System(iIOS14I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't workWhat can I do?thanks My Question or Issue
Plan Premium Country Italy Device iphone 15 Operating System (iIOS14 I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recove...
Spotify Legend
439 Views
1 replies
0 likes
Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.
Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.
Regular
693 Views
1 replies
1 likes
The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone trying to get it to work. This issue applies to every e...
The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone tryi...
Casual Listener
1281 Views
1 replies
0 likes
I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play button, an Add Songs button, the names of recent son...
I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me ...
Moderator
30281 Views
10 replies
4 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 16.6.1 My Question or IssueThe close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.
Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 16.6.1 My Question or Issue The close button doesn't appear on the queue screen so the user is unable to ...
Casual Listener
1340 Views
2 replies
2 likes
