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Offline Download

Avatar of mdellapina
Newbie
2023-07-17 08:16 AM

Spotify App Version

8.8.52.521

Operating System

iOS 16.5. (c)

Issue

when downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs seem to download 

Reply
2 Replies

Avatar of Billy-J
Spotify Star
Spotify Star
2023-07-18 03:43 AM

Hey @mdellapina, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.
If you're still having trouble, can you send me a screen recording of what's happening? That way I can take a closer look. 

Let me know how everything goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Avatar of rtpacis
Regular
2023-07-20 01:41 AM

I had the same issue over the weekend, running on an iPhone 11 with the same OS version as yours. A recent  Spotify update, 8.8.54.544, became available on my Tuesday evening and upon installing it, resolved the issue. Probably good to give the latest version a try.

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