Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27149 Views
  • 13 replies
  • 33 likes
  • 27149 Views
  • 13 replies
  • 33 likes

Superuser Contribution Spotify library interface bug

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 (but it also happens on the stable ios 14.6 version) My Question or IssueWhen i’m in the “my library” screen and the player is open, if i lock the phone and unlock again, clos...

  • Roadie
  • Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0 (but it also happens on the stable ios 14.6 version)   My Question or Issue When i’m in the “my librar...
  • KurtisBaggends
  • Visitor
  • 529 Views
  • 7 replies
  • 0 likes
  • 529 Views
  • 7 replies
  • 0 likes

Superuser Contribution My song won’t show on my Home Screen

When I’m playing a song it will only show in a banner and not take over my Home Screen as it should with ios16

  • Visitor
  • When I’m playing a song it will only show in a banner and not take over my Home Screen as it should with ios16
  • Eni
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Webplayer] - Volume control on web player affects volume on IOS16

When using Spotify webplayer on an Edge browser, the volume control (in app) also changes the volume on my iphone when spotify connect is on.Happens the other way too. I can control the volume of the web player via the volume up and down on the phone...

  • Casual Listener
  • When using Spotify webplayer on an Edge browser, the volume control (in app) also changes the volume on my iphone when spotify connect is on. Happens the other way too. I can control the volume of t...
  • OscarDC
  • Moderator
  • 502 Views
  • 3 replies
  • 0 likes
  • iOS 16
    Volume Control
    Web Player
  • 502 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bug: Liked Songs section on artist page is not accurate

PlanPremiumCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueThe artist page contains a section at the top labeled "Liked Songs", which should contain all songs from that artist in my Liked Songs playlist. However, it ...

  • Regular
  •   Plan Premium Country United States Device iPhone 6s Operating System iOS 13.5.1   My Question or Issue The artist page contains a section at the top labeled "Liked Songs", whic...
  • Lyubka
  • Moderator
  • 831 Views
  • 7 replies
  • 3 likes
  • 831 Views
  • 7 replies
  • 3 likes

Solved!! IPod Touch 3rd Generation no longer connects to Spotify?

PlanPremiumCountry UKDeviceiPod Touch 3rd GenerationOperating SystemiOS 5.1.1 My Question or IssueI used to be able to connect to Spotify from my old iPod Touch 3rd Generation but not any more. According to a chat I had online with Spotify, this is c...

  • Casual Listener
  • Plan Premium Country  UK Device iPod Touch 3rd Generation Operating System iOS 5.1.1   My Question or Issue I used to be able to connect to Spotify from my old iPod Touch 3rd Gene...
  • senura777
  • Regular
  • 4439 Views
  • 4 replies
  • 0 likes
  • 4439 Views
  • 4 replies
  • 0 likes

Superuser Contribution Carplay: Podcast does not resume playing after Maps directions

Plan: PremiumCountry: USADevice: iPhone X iOS 14Car: 2020 Honda Civic Hatchback Sport1. Start navigation using Apple Maps via Siri voice command2. Start podcast JRE via Carplay touch screen3. Apple Maps interrupts to give next set of directions4. Pod...

  • Casual Listener
  • Plan: Premium Country: USA Device: iPhone X iOS 14 Car: 2020 Honda Civic Hatchback Sport 1. Start navigation using Apple Maps via Siri voice command 2. Start podcast JRE via Carplay touch scre...
  • Qwertyuiopasdfghjklz
  • Casual Listener
  • 15906 Views
  • 26 replies
  • 11 likes
  • bug
    Carplay
    iOS
    Podcasts
  • 15906 Views
  • 26 replies
  • 11 likes

How do I turn back the UI change

I was stunned when opened Spotify today on my new iPhone. I thought the new phone was the cause. This is a mess, useless, at least I can still search. I have no use for podcasts, the last UI at least had some choices and recommendations. Time to look...

  • Regular
  • I was stunned when opened Spotify today on my new iPhone. I thought the new phone was the cause. This is a mess, useless, at least I can still search. I have no use for podcasts, the last UI at least...
  • 391 Views
  • 0 replies
  • 5 likes
  • 391 Views
  • 0 replies
  • 5 likes

Superuser Contribution Play all Songs

Hi. why can‘t I Play all songs of all playlists?why can‘t I put the hole album to the playlist?can somebody help me?

  • Casual Listener
  • Hi.  why can‘t I Play all songs of all playlists? why can‘t I put the hole album to the playlist? can somebody help me?
  • Eni
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Displaying cover art wrong size and other bugs concerning the screen

Ok why this ? Why when clicking next song, cover art change size ?????  and  also why when you move a bit a song with no lyrics (up to bottom) the corner at the top stay rounded ???? Why PlanPremiumCountryFranceDeviceiPhone SE 2nd genOperating System...

304327FA-2154-494B-8231-46253C729B10.png A97CB686-E221-4F11-9528-4705EF37EFC2.png
  • Casual Listener
  • Ok why this ? Why when clicking next song, cover art change size ?????  and  also why when you move a bit a song with no lyrics (up to bottom) the corner at the top stay rounded ???? Why  ...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

1000+ more downloaded songs than liked songs

PlanPremiumCountrySpainDevice(iPhone 11)Operating System(iOS 16) My Question or IssueIm trying to save up storage space and noticed that I have over 1000 more downloaded songs than liked songs. I can’t figure out where those songs are and I need to k...

  • Newbie
  • Plan Premium Country Spain Device (iPhone 11) Operating System (iOS 16)   My Question or Issue Im trying to save up storage space and noticed that I have over 1000 more downloaded song...
  • CrankShade
  • Regular
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t get podcasts to download to iPhone over WiFi

I have tried all the solutions other folks have posted. It doesn’t work. I literally only downloaded this app for ONE PODCAST and it will not download. I’ve tried others and they won’t either. Every other app I have downloads fine, including podcasts...

  • Regular
  • I have tried all the solutions other folks have posted. It doesn’t work. I literally only downloaded this app for ONE PODCAST and it will not download. I’ve tried others and they won’t either. Every ...
  • starkindustries
  • Casual Listener
  • 23135 Views
  • 26 replies
  • 2 likes
  • 23135 Views
  • 26 replies
  • 2 likes

Superuser Contribution Spotify doesnt show up in ios Shortcuts

PlanPremiumCountryUSA DeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWith the new Spotify update I saw that Siri started supporting Spotify queries. I also saw a shortcut being suggested in the Shortcuts ios app. The shortcut was som...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue With the new Spotify update I saw that Siri started supporting Spotify queries. I...
  • Inaldor
  • Newbie
  • 197299 Views
  • 14 replies
  • 17 likes
  • iOS
    shortcuts
    Siri
  • 197299 Views
  • 14 replies
  • 17 likes

Superuser Contribution I have 6000 songs downloaded to my phone taking up 60gb? Is this normal

PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueI am just wondering if this is the norm. My friend has 4500 downloaded and it’s taking up 14gb, before anyone suggests it, my cache is empty and was only 200mb. That’s ...

  • Visitor
  • Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 16   My Question or Issue I am just wondering if this is the norm. My friend has 4500 downloaded and it’s taking up 14...
  • Lyubka
  • Moderator
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution “Broadcast Device Status” Setting is completely gone despite it being there before(IPad)

PlanFreeDeviceiPad 7th GenOperating SystemiPadOS 15.7 My Question or IssueSo for a while I’ve been able to broadcast whatever I’ve been listening to on my iPad to my Discord status using the mobile app(I have never had to have the browser version ope...

  • Casual Listener
  • Plan Free Device iPad 7th Gen Operating System iPadOS 15.7   My Question or Issue So for a while I’ve been able to broadcast whatever I’ve been listening to on my iPad to my Discord st...
  • Lyubka
  • Moderator
  • 1607 Views
  • 1 replies
  • 0 likes
  • 1607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple watch does not make all playlists available when not connected to phone

PlanPremiumCountry DeviceApple Watch 3Operating SystemWatch OS 7.1 My Question or IssueWhen the watch is not connected to the phone using the new streaming feature, the watch only allows the first 20 playlists to be loaded (when you scroll down it do...

  • Regular
  • Plan Premium Country   Device Apple Watch 3 Operating System Watch OS 7.1   My Question or Issue When the watch is not connected to the phone using the new streaming feature, the ...
  • MattSh
  • Visitor
  • 3835 Views
  • 16 replies
  • 0 likes
  • 3835 Views
  • 16 replies
  • 0 likes

Superuser Contribution cannot login to old iphone

PlanPremiumCountryUSDeviceiPhone 5Operating SystemiOS 10 My Question or Issuei`m currently using a premium account in my main phone, a iphone 8. since it got so busy while i`m working, i tried to use spotify in my old iphone 5. i downloaded the app s...

  • Casual Listener
  • Plan Premium Country US Device iPhone 5 Operating System iOS 10   My Question or Issue i`m currently using a premium account in my main phone, a iphone 8. since it got so busy while i`...
  • OscarDC
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to play downloaded podcasts in shuffle mode?

Plan: PremiumCountrySpainDeviceiPhone 12 miniOperating SystemiOS 15 My Question or IssueHi, All I can't find the shuffle option when I download items from a podcast. I can only play the newest or the oldest. I usually listen to everything, music, pod...

  • Newbie
  • Plan:  Premium Country Spain Device iPhone 12 mini Operating System iOS 15   My Question or Issue Hi, All   I can't find the shuffle option when I download items from a pod...
  • lshalev
  • Casual Listener
  • 1397 Views
  • 2 replies
  • 0 likes
  • iOS
    podcast
  • 1397 Views
  • 2 replies
  • 0 likes

Superuser Contribution certain songs are not on spotify

so I was trying to find "fashion week" by blackbear and "formation" by Beyoncé and the are not on Spotify? so i was wondering why they aren't on there.

  • Newbie
  • so I was trying to find "fashion week" by blackbear and "formation" by Beyoncé and the are not on Spotify? so i was wondering why they aren't on there.
  • a2231
  • Visitor
  • 4530 Views
  • 5 replies
  • 2 likes
  • 4530 Views
  • 5 replies
  • 2 likes

Superuser Contribution Apple Watch volume control unresponsive/laggy

Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to stop. Look at the watch. And rotate the crown 5-6 ...

  • Casual Listener
  • Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to...
  • AlejaR
  • Moderator
  • 2308 Views
  • 7 replies
  • 4 likes
  • 2308 Views
  • 7 replies
  • 4 likes