Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47588 Views
  • 15 replies
  • 36 likes
  • 47588 Views
  • 15 replies
  • 36 likes

I keep trying to log in and it says something went wrong with error code 30

I uninstalled the app and now i can't even get into it. It keeps saying something is wrong. I did all the suggested steps like disabling the VPN. HELP!!

  • Newbie
  • I uninstalled the app and now i can't even get into it. It keeps saying something is wrong. I did all the suggested steps like disabling the VPN. HELP!!
  • MateusM
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs Randomly remove themselves from my downloads on liked songs playlist

PlanPremium IndividualCountryUSADeviceiPhone XROperating System1.16.2 My Question or IssueSo, When I'm on wifi I download my songs to my liked songs playlist so I can listen offline. When I get to school however, since their is no wifi I like to list...

  • Regular
  • Plan Premium Individual Country USA Device iPhone XR Operating System 1.16.2   My Question or Issue So, When I'm on wifi I download my songs to my liked songs playlist so I can listen ...
  • MihailY
  • Moderator
  • 755 Views
  • 7 replies
  • 0 likes
  • 755 Views
  • 7 replies
  • 0 likes

Superuser Contribution Enhanced turns on unwantedly, repeatedly

I have video evidence to prove that despite clicking the "enhance" button in my liked songs, Spotify re-enables the feature. When I am on a plane, wanting to listen to downloaded music, there is no way to disable this feature.

  • Newbie
  • I have video evidence to prove that despite clicking the "enhance" button in my liked songs, Spotify re-enables the feature. When I am on a plane, wanting to listen to downloaded music, there is no w...
  • Vasil
  • Moderator
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

CÓDIGO RBD PFVVV

CÓDIGO RBD EU IMPLOROOOO

  • Visitor
  • CÓDIGO RBD EU IMPLOROOOO
  • Bittencourt
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t view songs on artist page or album

PlanFree/PremiumCountryUSADeviceiPhone 7Operating SystemiOS 13 My Question or IssueWhenever I try to view music from an artist on their page or album it will not let me view the songs on that person’s page or album when I click on the area to make th...

  • Casual Listener
  • Plan Free/Premium Country USA Device iPhone 7 Operating System iOS 13   My Question or Issue Whenever I try to view music from an artist on their page or album it will not let me view ...
  • Mikixl
  • Casual Listener
  • 32285 Views
  • 12 replies
  • 31 likes
  • 32285 Views
  • 12 replies
  • 31 likes

Can't access my Spotify wrapped, its January. Help pls!

I would love to see my spotify wrapped and statistics of 2022 but it's not showing on my app. I couldn't see them in December as I was travelling and the app won't let me use spotify after 10 days, not even to see my playlists or anything. How can I ...

  • Newbie
  • I would love to see my spotify wrapped and statistics of 2022 but it's not showing on my app. I couldn't see them in December as I was travelling and the app won't let me use spotify after 10 days, n...
  • Billy-J
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

All of my playlist/liked songs have been deleted

When I open my Spotify it says I have 0 liked songs and all of my playlists are completely empty

  • Visitor
  • When I open my Spotify it says I have 0 liked songs and all of my playlists are completely empty
  • Jose_M
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

How to add a deleted song to your top 2022 playlist?

I accidentally deleted a song from my 2022 Top Songs playlist. How can I add it back?

  • Newbie
  • I accidentally deleted a song from my 2022 Top Songs playlist. How can I add it back?
  • kaworu_bloodpaw
  • Roadie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay is turned on but when I play song it repeats by default,

When I search and play a song I have to turn off repeat everytime before autoplay begins. I want autoplay not repeat.

  • Visitor
  • When I search and play a song I have to turn off repeat everytime before autoplay begins. I want autoplay not repeat.
  • MihailY
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playing but can't hear on bluetooth device

Have used Spotify Premium for years. Play Spotify music on helmet Sena 10U head set from iPhone 12 via Bluetooth. Recently when I start music, it is playing on iPhone but no sound on Sena 10U. The only way to fix is to pull over, and hit fast forward...

  • Visitor
  • Have used Spotify Premium for years. Play Spotify music on helmet Sena 10U head set from iPhone 12 via Bluetooth. Recently when I start music, it is playing on iPhone but no sound on Sena 10U. The on...
  • Dian
  • Spotify Legend
  • 704 Views
  • 1 replies
  • 0 likes
  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution bug can skip and choise song after end premium

PlanFree (end Premium 1 day after this post)CountryVietnamDeviceIphone 11 pro maxOperating Systemios 16.2My Question or Issuei can skip more than six time per hour and choise song from playlist

  • Casual Listener
  •   Plan Free (end Premium 1 day after this post) Country Vietnam Device Iphone 11 pro max Operating System ios 16.2 My Question or Issue i can skip more than six time per hour and ...
  • Vasil
  • Moderator
  • 157 Views
  • 2 replies
  • 0 likes
  • 157 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song Radio option not showing up

PlanFreeCountryIndiaDevice(iPhone SE 2020)Operating System(iOS 16) My Question or IssueJust like the title suggests, the application wont let me go to the song radio

  • Newbie
  • Plan Free Country India Device (iPhone SE 2020) Operating System (iOS 16)   My Question or Issue Just like the title suggests, the application wont let me go to the song radio
  • Yordan
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Speaker Recommendations Please

Hi all -- after close to a year trying to resolve connection issues with Alexa we've given up. You can see what happens in the rest of this thread but basically, we have to constantly re-connect Spotify to Alexa (and by constantly I mean pretty much ...

  • Music Fan
  • Hi all -- after close to a year trying to resolve connection issues with Alexa we've given up. You can see what happens in the rest of this thread but basically, we have to constantly re-connect Spot...
  • Dian
  • Spotify Legend
  • 459 Views
  • 4 replies
  • 0 likes
  • 459 Views
  • 4 replies
  • 0 likes

Superuser Contribution queue and current songs playing stops and clears after getting a notifica

if a playlist, songs, or queue is playing the app crashes when you get a call or notification that stops the music, and all the music stops and disappears causing you to go back and restart the playlist and remake the queue.

  • Visitor
  • if a playlist, songs, or queue is playing the app crashes when you get a call or notification that stops the music, and all the music stops and disappears causing you to go back and restart the play...
  • Vasil
  • Moderator
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

Solved!! I can not change albums

When I try to change to another album or track - nothing happens.I am using my iPad - and I have uninstalled and then reinstalled the App.The app will let me change volume, but as I said above - nothing else.I hope someone can help me solve this prob...

  • Visitor
  • When I try to change to another album or track - nothing happens. I am using my iPad - and I have uninstalled and then reinstalled the App. The app will let me change volume, but as I said above - ...
  • user-removed
  • Not applicable
  • 556 Views
  • 5 replies
  • 0 likes
  • 556 Views
  • 5 replies
  • 0 likes

iPad won’t open to yesterday’s spot

I’m listening to an old daily podcast. Each day, I have to find that day’s episode because each day, the app opens to a random date in August, not the episode I left off with the day before. Even if I set the sort order to unplayed and “descending by...

  • Casual Listener
  • I’m listening to an old daily podcast. Each day, I have to find that day’s episode because each day, the app opens to a random date in August, not the episode I left off with the day before. Even if ...
  • ToolboxT
  • Roadie
  • 367 Views
  • 5 replies
  • 0 likes
  • 367 Views
  • 5 replies
  • 0 likes

Superuser Contribution iPhone won't start playing while connecting car's bluetooth

When I had apple music - every time I was getting to my car - when the bluetooth connect - it would have start playing music automatically With spotify - it just won't do it.How can I make spotify play automatically every time my car bluetooth connec...

  • Newbie
  • When I had apple music - every time I was getting to my car - when the bluetooth connect - it would have start playing music automatically  With spotify - it just won't do it. How can I make s...
  • Jaqee
  • Newbie
  • 5321 Views
  • 2 replies
  • 0 likes
  • 5321 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify is not playing any of the playlists I made, including liked songs.

I can only play Spotify created playlists. Trying to play any songs on my Liked songs list or trying to play it with shuffle has no reaction in the app. This is the same with any other playlists that I created, but any Spotify created playlists work ...

  • Visitor
  • I can only play Spotify created playlists. Trying to play any songs on my Liked songs list or trying to play it with shuffle has no reaction in the app. This is the same with any other playlists that...
  • AlejaR
  • Moderator
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Sonos] Connect cannot set sleeptimer with iOS

Since I converted to IOS I realized a few shortcomings of the IOS-Spotify compared to the Android one. I wish to use my smart-speaker via Spotify connect and be able to set the sleeptimer to a certain time, making sure I can doze of to some nice musi...

  • Visitor
  • Since I converted to IOS I realized a few shortcomings of the IOS-Spotify compared to the Android one. I wish to use my smart-speaker via Spotify connect and be able to set the sleeptimer to a cer...
  • ZoliTeglas0801
  • Casual Listener
  • 949 Views
  • 4 replies
  • 1 likes
  • 949 Views
  • 4 replies
  • 1 likes

Album artwork is showing TWICE!?

Earlier today the album artwork was showing twice: full size and with a thumbnail at the top. Why on earth would we need to see it twice?This must be the developers bored and just trying anything at this point for the sake of it... this is the first ...

  • Roadie
  • Earlier today the album artwork was showing twice: full size and with a thumbnail at the top. Why on earth would we need to see it twice? This must be the developers bored and just trying anythi...
  • user-removed
  • Not applicable
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes