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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30691 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95418 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424703 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293849 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
i forgot that i subscribe spotify premium to my prepaid plan. i havent used it in awhile. today it just charged me because i reload my prepaid plan. can i get a refund? i viewed your help site, but no answer.
i forgot that i subscribe spotify premium to my prepaid plan. i havent used it in awhile. today it just charged me because i reload my prepaid plan. can i get a refund? i viewed your help site, but n...
Spotify Legend
420 Views
1 replies
0 likes
PlanPremiumCountryU.SDeviceipad 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i hit the switch to allow local files to show up on the spotify the playlist does not show up. I turn it on and go to my playlists and t...
Plan Premium Country U.S Device ipad 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When i hit the switch to allow local files to show up on the...
Moderator
1471 Views
1 replies
0 likes
PlanFree/Premium CountryUSA DeviceiPhone 14 Operating SystemiOS 16.5 My Question or Issue Unable to listen to music as Spotify app keeps crashing. I’ve tried troubleshooting the issue by clearing my cache, but it keep crashing midway through the song...
Plan Free/Premium Country USA Device iPhone 14 Operating System iOS 16.5 My Question or Issue Unable to listen to music as Spotify app keeps cra...
Moderator
526 Views
1 replies
1 likes
Why is Spotify playlist not in a list just text and after a few songs it says “show more” and when I press that and it shows the list it only plays 30 second snippets of the song
Why is Spotify playlist not in a list just text and after a few songs it says “show more” and when I press that and it shows the list it only plays 30 second snippets of the song
Visitor
591 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceApple Watch Series 7Operating SystemWatchOS 9.1 My Question or IssueI downloaded a playlist to my Apple Watch. When I click on the playlist, it proceeds to randomly skip through the playlist, and not play any of t...
Plan Premium Country United States Device Apple Watch Series 7 Operating System WatchOS 9.1 My Question or Issue I downloaded a playlist to my Apple Watch. When I click on the playli...
Visitor
2230 Views
3 replies
1 likes
PlanFreeCountryIndiaDeviceIphone XsOperating SystemiOS 16.5 My Question or IssueMy Spotify accounts ability of queue and rewinding song has disappeared, I can’t even skip to a certain part of a song, I tried methods such as re-downloading but nothing...
Plan Free Country India Device Iphone Xs Operating System iOS 16.5 My Question or Issue My Spotify accounts ability of queue and rewinding song has disappeared, I can’t even skip to ...
Casual Listener
499 Views
1 replies
0 likes
PlanPremiumCountryRomaniaDeviceApple TVOperating SystemtvOS Hello,Im running a premium spotify account on an Apple Tv. The question is, am I able to set crossfade between songs on apple TV? Tried multiple times but didn't managed to make it work. Tha...
Plan Premium Country Romania Device Apple TV Operating System tvOS Hello, Im running a premium spotify account on an Apple Tv. The question is, am I able to set crossfade between son...
Not applicable
4205 Views
2 replies
1 likes
PlanFree/PremiumCountryPoland DeviceiPhone 12 miniOperating SystemiOS My Question or IssueCan we have option in setting to turn off volume synchronization between mobile app and other Spotify apps opened in other devices? I fount it very unpleasant -...
Plan Free/Premium Country Poland Device iPhone 12 mini Operating System iOS My Question or Issue Can we have option in setting to turn off volume synchronization betwee...
Spotify Legend
664 Views
1 replies
1 likes
PlanFreeCountryUnited Kingdom,ScotlandDeviceIphone 11Operating SystemiOS 16.5 My Question or Issuerecently there was an instagram story thing where everyone showed the homescreen of their spotifys, but i noticed mine was different from everyone elses...
Plan Free Country United Kingdom,Scotland Device Iphone 11 Operating System iOS 16.5 My Question or Issue recently there was an instagram story thing where everyone showed the homesc...
Spotify Legend
507 Views
2 replies
0 likes
I downloaded the free version of Spotify first. Then, I tried to change to the Premium Individual plan in the mobile app - which I found out I cannot do. So I upgraded and added payment in my account through my desktop computer. However, the upgrade ...
I downloaded the free version of Spotify first. Then, I tried to change to the Premium Individual plan in the mobile app - which I found out I cannot do. So I upgraded and added payment in my account...
Spotify Legend
559 Views
1 replies
0 likes
Just started happening; six hours ago this was not an issue. I put on a podcast with a timer and when my phone locks, Spotify crashes. There is no issue when the phone is on (it’s been playing in the background without issue) and this has happened mu...
Just started happening; six hours ago this was not an issue. I put on a podcast with a timer and when my phone locks, Spotify crashes. There is no issue when the phone is on (it’s been playing in the...
Spotify Legend
632 Views
2 replies
1 likes
I can’t find the lyrics for any song. I logged out twice and still can’t find it.
I can’t find the lyrics for any song. I logged out twice and still can’t find it.
Spotify Legend
506 Views
1 replies
0 likes
When I view my Release Radar playlist, the title, description, and text in the playlist image are all in Korean. Both my system and app language are set to English. Release Radar is the only playlist which does this.
When I view my Release Radar playlist, the title, description, and text in the playlist image are all in Korean. Both my system and app language are set to English. Release Radar is the only playlist...
Moderator
847 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issuethe spotify homepage won’t refresh on mobile, like the recommendations at the top haven’t changed for the past few days. have restarted the app, and logged ...
Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 15 My Question or Issue the spotify homepage won’t refresh on mobile, like the recommendations a...
Visitor
5399 Views
11 replies
3 likes
How do I enter my information when opening a new account
How do I enter my information when opening a new account
Moderator
1161 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone)Operating System(iOS 13) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not wor...
Plan Free/Premium Country Device (iPhone) Operating System (iOS 13) My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wron...
Casual Listener
988 Views
4 replies
0 likes
Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits
Habe eine alte Email Adresse die ich nicht mehr benutze u kann meine aktuelle nicht hinterlegen, weil gesagt wird diese existiert bereits
Moderator
696 Views
1 replies
0 likes
dont recieve notifications
dont recieve notifications
Moderator
577 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(iPad 6th Gen)Operating System(iPadOS 16.5) My Question or IssueFor a little while now Spotify on my iPad keeps draining the battery when left on overnight and I've tried by re-installing the app, turning it off ...
Plan Premium Country United Kingdom Device (iPad 6th Gen) Operating System (iPadOS 16.5) My Question or Issue For a little while now Spotify on my iPad keeps draining the battery whe...
528 Views
0 replies
0 likes
When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.
When I select “search” & go to the search field to enter text, only shows “scan text” and doesn’t pull up keyboard to allow me to enter desired artist I'm searching for.
Spotify Legend
4281 Views
1 replies
0 likes
