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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407415 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278793 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178325 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremium FamilyCountryEUDeviceIphone 14ProOperating SystemIOS 16.5 My Question or IssueRecently the music will stop playing mid-song (this is the sucky part) and when I command siri or press play myself, the app will start playing "Playing recomme...
Plan Premium Family Country EU Device Iphone 14Pro Operating System IOS 16.5 My Question or Issue Recently the music will stop playing mid-song (this is the sucky part) and when I co...
632 Views
0 replies
0 likes
The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to. How can I change my home screen to include the items I want? as as rece...
The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to. How can I c...
Visitor
4203 Views
5 replies
4 likes
PlanPremium CountryUnited Kingdom DeviceiPhone 13 Pro, iPad Pro) Operating SystemiOS 16.4.1(a) My Question or IssueRecently my Daily Mixes have disappeared from the Made for You section on the iOS and iPadOS Spotify apps to be replaced by AI DJ. I ha...
Plan Premium Country United Kingdom Device iPhone 13 Pro, iPad Pro) Operating System iOS 16.4.1(a) My Question or Issue Recently my Daily Mixes have disappear...
Casual Listener
1949 Views
5 replies
1 likes
I'm on a premium family planUsing iPhone 11pro - iOS 13.3.1Spotify ConnectYamaha RX-A670 Receiver - latest firmware as of postdateUSAHave restarted phoneUpdated to latest SpotifyDid a clean uninstall/reinstall of SpotifyProblem has been going on sinc...
I'm on a premium family plan Using iPhone 11pro - iOS 13.3.1 Spotify Connect Yamaha RX-A670 Receiver - latest firmware as of postdate USA Have restarted phone Updated to latest Spotify Did a c...
Regular
2079 Views
3 replies
4 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) A lot of users have had an issue with Shazam not uploading new songs to the Shazam playlist on Spotify. According...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) A lot of users have had an is...
Regular
4871 Views
4 replies
7 likes
PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 16.5 My Question or IssueI am unable to use the sorting options in the edit playlist menu on my mobile app i have made sure the “custom order” option is checked in the sorting menu, i have uninstall...
Plan Free Country USA Device iPhone 8 Operating System iOS 16.5 My Question or Issue I am unable to use the sorting options in the edit playlist menu on my mobile app ...
Moderator
519 Views
1 replies
0 likes
PlanPremiumCountryUkraineDeviceiPhone 14 pro maxOperating SystemiOS 16.5Spotify Version8.8.38.508 My Question or Issuewhen I hide music in a playlist, it's not actually hidden, and the playlist is out of sync
Plan Premium Country Ukraine Device iPhone 14 pro max Operating System iOS 16.5 Spotify Version 8.8.38.508 My Question or Issue when I hide music in a playlist, it's not actually h...
Moderator
762 Views
3 replies
0 likes
my account doesn’t have lyrics, before it did but they suddenly wouldn’t show. when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. however, i don’t have them on my phone now. how do i fix this?
my account doesn’t have lyrics, before it did but they suddenly wouldn’t show. when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. howev...
Moderator
588 Views
2 replies
1 likes
PlanPremiumCountryUsaDeviceiPhone 12 Pro Max. Operating SystemiOS 16 My Question or IssueOnce the enhanced feature came out, I turned it on for one of my playlists, now everytime I leave the app, I have to turn it off always and when I don’t have goo...
Plan Premium Country Usa Device iPhone 12 Pro Max. Operating System iOS 16 My Question or Issue Once the enhanced feature came out, I turned it on for one of my playlists...
Spotify Legend
1450 Views
10 replies
0 likes
PlanPremiumCountry : TaiwanDevice : iPhone 14iOS 16.5My Question or Issue :Connecting to the device, pressing fast forward and fast backward is abnormal and cannot be stopped.
Plan Premium Country : Taiwan Device : iPhone 14 iOS 16.5 My Question or Issue : Connecting to the device, pressing fast forward and fast backward is abnormal and cannot be stopped.
Spotify Legend
613 Views
3 replies
0 likes
maximum audio rate Apple Watch SE 2nd gen can reach when streaming from Spotify, Tidal or Apple Music? I assume it's Bluetooth 5.3 but will it be lossless quality? If not, what's the maximum? How much we depend on the quality of earphones being used ...
maximum audio rate Apple Watch SE 2nd gen can reach when streaming from Spotify, Tidal or Apple Music? I assume it's Bluetooth 5.3 but will it be lossless quality? If not, what's the maximum? How muc...
Roadie
648 Views
1 replies
0 likes
PlanPremium (duo)CountryUSADeviceIphone 11Operating SystemiOS 16.1.1 My Question or IssueWhen I go into a playlist and search in that playlist songs I have added aren't playing when I tap on them. I am connected to internet and it works when I search...
Plan Premium (duo) Country USA Device Iphone 11 Operating System iOS 16.1.1 My Question or Issue When I go into a playlist and search in that playlist songs I have added aren't playi...
Roadie
560 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone XS MaxOperating SystemiOS 16.0 My Question or IssueFor a month or two after I switched plans from Individual to Family, I have downloaded songs on Spotify to listen to offline. However, when I turn off my mobil...
Plan Premium Country Australia Device iPhone XS Max Operating System iOS 16.0 My Question or Issue For a month or two after I switched plans from Individual to Family, I have downloa...
Roadie
471 Views
1 replies
0 likes
Is there a way to quickly scroll to the bottom of my 700 song-long playlist?Everytime I want to get to my recently added songs, I have to stroke my screen like some sort of dog for atleast 20 seconds.
Is there a way to quickly scroll to the bottom of my 700 song-long playlist? Everytime I want to get to my recently added songs, I have to stroke my screen like some sort of dog for atleast 20 secon...
Moderator
6344 Views
3 replies
0 likes
I have a playlist on my iphone 12 app of Bobby Darin songs. I can no longer see any of those songs on the playlist. And when I go into specific albums of Bobby Darin those same songs are grayed out and it won't play them. I can see them on my laptop ...
I have a playlist on my iphone 12 app of Bobby Darin songs. I can no longer see any of those songs on the playlist. And when I go into specific albums of Bobby Darin those same songs are grayed out a...
Moderator
695 Views
1 replies
0 likes
The most recent Spotify app update is the worst major app update I have ever seen in my life. It guts the app. You've removed or made worse literally every feature I used to navigate my library. Please just change it back. I don't want to hear any**b...
The most recent Spotify app update is the worst major app update I have ever seen in my life. It guts the app. You've removed or made worse literally every feature I used to navigate my library. Plea...
Casual Listener
7086 Views
11 replies
61 likes
I previously uploaded a local file to my laptop and it works there, but shows as grayed out on the playlist I put it into on my computer when I tried to open it on my iPhone 8. I switched on "show audio files from this device" under the local files t...
I previously uploaded a local file to my laptop and it works there, but shows as grayed out on the playlist I put it into on my computer when I tried to open it on my iPhone 8. I switched on "show au...
599 Views
0 replies
0 likes
PlanDuo CountryIsrael DeviceiPhone 14 Pro Operating SystemiOS 16.3 My Question or IssueI want the old layout back. The new layout looks bad, and I don’t like the separation of the status bar it has now.. I liked it when the color was going through al...
Plan Duo Country Israel Device iPhone 14 Pro Operating System iOS 16.3 My Question or Issue I want the old layout back. The new layout looks bad, and...
Visitor
12594 Views
7 replies
6 likes
PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 14.2 My Question or Issueplease please please remove the podcast suggestions and the top. I clicked two of these podcasts on accident and now they’re forever stuck on my home page?! I don’t even...
Plan Premium Country USA Device iPhone XR Operating System iOS 14.2 My Question or Issue please please please remove the podcast suggestions and the top. I clicked two of these...
Casual Listener
3256 Views
2 replies
4 likes
Plan/PremiumCountryUsDeviceiPhone 10?Operating SystemNewest iOS My Question or IssueWhen going to new releases section in the search tab I only saw release radar where usually it’s that followed by new releases albums and singles. I googled how to fi...
Plan /Premium Country Us Device iPhone 10? Operating System Newest iOS My Question or Issue When going to new releases section in the search tab I only saw release rada...
Moderator
646 Views
1 replies
0 likes
