Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43568 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109304 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
438150 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301981 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I am on IOS mobile app and just got the 8.8.30 update which has the notification tab where I can see who likes my playlists and who follows me. I am wondering if I follow and quickly unfollow someone if my following notification will still app...
Hello, I am on IOS mobile app and just got the 8.8.30 update which has the notification tab where I can see who likes my playlists and who follows me. I am wondering if I follow and ...
Newbie
1947 Views
2 replies
1 likes
App completely closes out when I hit the sleep timer button. It will play the songs, but as soon as I hit the sleep timer button is stops the song and closes the app.
App completely closes out when I hit the sleep timer button. It will play the songs, but as soon as I hit the sleep timer button is stops the song and closes the app.
Casual Listener
779 Views
2 replies
0 likes
Olá, tenho a conta premium duo.as músicas estão baixadas tudo ok. Quando coloco o celular em modo off-line ele não reproduz
Olá, tenho a conta premium duo. as músicas estão baixadas tudo ok. Quando coloco o celular em modo off-line ele não reproduz
Moderator
475 Views
1 replies
0 likes
PlanFree/PremiumCountryMéxicoDevice(iPhone 12)Operating SystemiOS 16.5.1 Hello. Seems that in the community forum there are several complains about this issue since long time ago (i have seen posts from 2018, 19, etc) with not a real review from spot...
Plan Free/Premium Country México Device (iPhone 12) Operating System iOS 16.5.1 Hello. Seems that in the community forum there are several complains about this issue since long time a...
Moderator
2167 Views
4 replies
0 likes
Why can’t I search music on Spotify? I can play it from my library but whenever I click on the loupe to search, the app closes and of course my music stops playing. I have restarted my phone, logged out of my account and deleted the app to reinstall ...
Why can’t I search music on Spotify? I can play it from my library but whenever I click on the loupe to search, the app closes and of course my music stops playing. I have restarted my phone, logged ...
Moderator
632 Views
1 replies
0 likes
Not able to move the slide bar forward or backwards also the previous song play button is disabled.PlanFreeCountryIndiaDeviceiphone xROperating Systemios 16.2 My Question or IssueNot able to move the slide bar forward or backwards also the previous s...
Not able to move the slide bar forward or backwards also the previous song play button is disabled. Plan Free Country India Device iphone xR Operating System ios 16.2 My Question or ...
Not applicable
5619 Views
6 replies
0 likes
Hi, i can’t see lyrics in my Spotify now, but i could earlier. I followed all the steps suggested in the FAQs (logout, disinstall the app, delete the cache ecc) but still nothing. It seems that the dedicated section disappeared. What can I do?
Hi, i can’t see lyrics in my Spotify now, but i could earlier. I followed all the steps suggested in the FAQs (logout, disinstall the app, delete the cache ecc) but still nothing. It seems that the d...
Casual Listener
873 Views
3 replies
0 likes
When I have JRE video podcasts saved and downloaded on mobile, I often have my phone to sleep and in my pocket where I’m not actually watching the video portion - only listening to audio. However, then the podcast automatically stops and when I go in...
When I have JRE video podcasts saved and downloaded on mobile, I often have my phone to sleep and in my pocket where I’m not actually watching the video portion - only listening to audio. However, th...
Moderator
7476 Views
21 replies
1 likes
Queria trocar por outra conta
Queria trocar por outra conta
Moderator
447 Views
1 replies
0 likes
Lately when playing music and listening to podcasts, the app will crash and stop playing.
Lately when playing music and listening to podcasts, the app will crash and stop playing.
Not applicable
632 Views
2 replies
0 likes
Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song in the original album. I have premium.
Hi there, I've created a playlist and added some albums but on mobile I can't seem to play a full album in order without it switching to another song from another album straight after the first song ...
Moderator
658 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiphone x, google pixel 4a5gOperating Systemwindows 10, ios 15.6, android 12 My Question or IssueI've been using local files for a few years now and usually I can figure out how to get files to sync to my phones via wifi mys...
Plan Premium Country USA Device iphone x, google pixel 4a5g Operating System windows 10, ios 15.6, android 12 My Question or Issue I've been using local files for a few years now and...
Casual Listener
2146 Views
5 replies
0 likes
I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?
I took a screenshot of my playlist and the share banner came up at the top and I accidentally hit share. Where does this share the screenshot to? And can it be undone?
Visitor
6960 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XrOperating SystemiOS 12 My Question or IssueI can’t see a list of albums or tracks from the artist page. Expanding the three bullet menu on the top-right doesn’t show any additional information that might lead me to...
Plan Premium Country USA Device iPhone Xr Operating System iOS 12 My Question or Issue I can’t see a list of albums or tracks from the artist page. Expanding the three bullet menu on...
Visitor
25595 Views
7 replies
1 likes
i have many songs in my shazam library and want to transfer these library songs to spotify. Help.
i have many songs in my shazam library and want to transfer these library songs to spotify. Help.
Moderator
9229 Views
1 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceiPhone 14 ProOperating SystemiOs My Question or IssueAs the title said, I can’t download my favorite songs playlist, but any other “normal” playlist I can download. There isn’t the download button, only the shuffle ...
Plan Premium Country Switzerland Device iPhone 14 Pro Operating System iOs My Question or Issue As the title said, I can’t download my favorite songs playlist, but any other “normal”...
Moderator
845 Views
1 replies
0 likes
PlanPremiumCountryUsaDeviceiphone 14 proOperating System(iOS 16.5 My Question or IssueLast couple weeks spotify will keep pausing on its own every few songs. I could be playing music out loud and away from my phone, driving and connect to carplay, th...
Plan Premium Country Usa Device iphone 14 pro Operating System (iOS 16.5 My Question or Issue Last couple weeks spotify will keep pausing on its own every few songs. I could be playi...
Not applicable
678 Views
2 replies
0 likes
PlanFreeDeviceIphone 13My Question or Issuemy spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.
Plan Free Device Iphone 13 My Question or Issue my spotify lyrics are not showing even though it shows on my desktop. Please bring a solution. I have tried everything.
Spotify Star
519 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone SE 2022)Operating SystemiOS 16.5.1 No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that.
Plan Premium Country Germany Device (iPhone SE 2022) Operating System iOS 16.5.1 No devices are found on this device i.e. Speakers. I have a Samsung phone and it works fine on that. ...
Moderator
558 Views
1 replies
0 likes
selected “audio playbacknonly” in settings but podcast video still plays PlanPremiumCountryUSADevice(IPHONE 13Operating System(16.4.1) My Question or Issue
selected “audio playbacknonly” in settings but podcast video still plays Plan Premium Country USA Device (IPHONE 13 Operating System (16.4.1) My Question or Issue ...
Moderator
597 Views
1 replies
0 likes
