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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138496 Views

503 replies

108 likes

  • 138496 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97671 Views

19 replies

38 likes

  • 97671 Views
  • 19 replies
  • 38 likes

Superuser Contribution Repeat ads

I’ve had the same ad play 20 times disliking it each time and still getting it. So is the dislike button broken? PlanFreeCountryUsaDeviceiPhone 8 +

Casual Listener

I’ve had the same ad play 20 times disliking it each time and still getting it. So is the dislike button broken?  Plan Free Country Usa Device iPhone 8 +

MihailY

Moderator

456 Views

4 replies

0 likes

  • 456 Views
  • 4 replies
  • 0 likes

Solved!! Playlist title no longer shows up in song view

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 15.5 My Question or IssueI don't know if this UI is being A/B tested or if it's a new UI that's being slowly rolled out, but I can't stand it. The playlist title no longer shows up at the to...

Casual Listener

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 15.5   My Question or Issue I don't know if this UI is being A/B tested or if it's a new UI that's being slowly rolle...

MattSuda

Spotify Star

2500 Views

5 replies

0 likes

  • 2500 Views
  • 5 replies
  • 0 likes

Superuser Contribution Correct Album Title But the Song Name is Wrong

I don’t know if this is a bug on my phone or not but if you go to this album:Album: You suck - SingleArtist: Abigail BreslinThe only track is supposed to be You Suck by Abigail Breslin which is what I hear on my speakers but on the app, the song is c...

Visitor

I don’t know if this is a bug on my phone or not but if you go to this album: Album: You suck - Single Artist: Abigail Breslin The only track is supposed to be You Suck by Abigail Breslin whic...

MihailY

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mobile app does not scrobble to last.fm over mobile data

I have an iPhone 12 using iOS 16.4.1 and my network is 3 (UK). I have noticed when using the Spotify app, it does not scrobble tracks to my connected last.fm account when using mobile data. It does scrobble over Wi-Fi and also when using the web play...

Visitor

I have an iPhone 12 using iOS 16.4.1 and my network is 3 (UK). I have noticed when using the Spotify app, it does not scrobble tracks to my connected last.fm account when using mobile data. It does s...

Alex

Spotify Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will only play songs from my Liked playlist

I can play songs from an album, but if I try to play a song from my playlist, Spotify just plays the next song from the Liked Songs playlist. Tap another song in another playlist, and it skips ahead in the Liked Songs playlist.Running Spotify in the ...

Visitor

I can play songs from an album, but if I try to play a song from my playlist, Spotify just plays the next song from the Liked Songs playlist. Tap another song in another playlist, and it skips ahead ...

MihailY

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad Spotify crashes when I play a song and minimize the app

I recently updated my ipad to 16.4.1. If I play a song on Spotify, and close the app to keep the song playing in the background, the song ki dal sputters out and the app crashes. I have tried a clean reinstall and same thing keeps happening.

Gig Goer

I recently updated my ipad to 16.4.1. If I play a song on Spotify, and close the app to keep the song playing in the background, the song ki dal sputters out and the app crashes. I have tried a clean...

MihailY

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t search downloads when not connected to internet & offline mode is off

The search page gets stuck loading when you try to search for downloaded music, you’re not on a network and the app is not set to offline. You can work around it by setting the app to offline temporarily, but that’s not a permanent solution since you...

Casual Listener

The search page gets stuck loading when you try to search for downloaded music, you’re not on a network and the app is not set to offline. You can work around it by setting the app to offline tempora...

jacquesvfd

Casual Listener

1564 Views

2 replies

0 likes

  • 1564 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't use one of my friend's playlists anymore. It's public.

Suddenly I can't use a playlist I used to use all of the time. It's public. My other friend can still use it. I deleted it and re-added it. My friend made me a collaborator. I still can't use it. What should I/he do?

Newbie

Suddenly I can't use a playlist I used to use all of the time. It's public. My other friend can still use it. I deleted it and re-added it. My friend made me a collaborator. I still can't use it. Wha...

MihailY

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone calls won't come in while playing Spotify

I've had two incidents with this. I'll be listening to music on Spotify then I'll get a notification of a voicemail. But I never heard a call come in.

Casual Listener

I've had two incidents with this. I'll be listening to music on Spotify then I'll get a notification of a voicemail. But I never heard a call come in.

MihailY

Moderator

6232 Views

11 replies

2 likes

  • 6232 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution Can't Add More Local Files

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 16.4.1Spotify 8.8.24.312My Question or IssueAll of the local files I have uploaded so far still work and I can play them on my pc and my iPhone, but Spotify won't let me downlo...

Casual Listener

Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 16.4.1 Spotify 8.8.24.312 My Question or Issue All of the local files I have uploaded so far still work and ...

Kiril

Moderator

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Download button not showing

PlanPremiumCountryUnited Kingdom Device(iPhone 14)Operating System(iOS 16.1.1.) My Question or IssueThe download button is not showing and I’m not able to add songs to my library to listen to offline. I have tried restarting my phone, reinstalling th...

Newbie

Plan Premium Country United Kingdom  Device (iPhone 14) Operating System (iOS 16.1.1.)   My Question or Issue The download button is not showing and I’m not able to add songs to m...

Prague

Community Legend

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sorting starred

Yesterday Tuesday April 11, 2023 my starred list was alphabetically sorted even after I added new songs. This morning I went to play my starred playlist where I left off but it was all messed up. How can I fix it back to the way it was

Visitor

Yesterday Tuesday April 11, 2023 my starred list was alphabetically sorted even after I added new songs. This morning  I went to play my starred playlist where I left off but it was all messed u...

Eni

Moderator

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

[Premium user] iOS app prompting me with voting adverts on the Home Screen

Today, I’ve noticed that when I open the Spotify app I’m getting prompts to register to vote. I don’t really understand why these are popping up as I’m a premium user.

Newbie

Today, I’ve noticed that when I open the Spotify app I’m getting prompts to register to vote. I don’t really understand why these are popping up as I’m a premium user.

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Superuser Contribution last ios 16 updates + carplay error

Hi, with last ios 16 upd I'm having random problems to play contents. I mean, In some podcast sometimes appears a message "El contenido no está disponible" (content is not available). It sound strange becuase I'm suscribed to these podcast from a lon...

Casual Listener

Hi, with last ios 16 upd I'm having random problems to play contents. I mean, In some podcast sometimes appears a message "El contenido no está disponible" (content is not available). It sound strang...

MihailY

Moderator

518 Views

3 replies

0 likes

  • 518 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is Spotify using internet to play the music for downloaded songs?

At work, I can not use the office internet to play music or video. I would like to use spotify on my phone. I have several libraries downloaded, so I am wondering : if I am connected to internet and playing downloaded songs, will spotify use internet...

Casual Listener

At work, I can not use the office internet to play music or video. I would like to use spotify on my phone. I have several libraries downloaded, so I am wondering : if I am connected to internet and ...

Reureuil

Casual Listener

2629 Views

2 replies

0 likes

  • 2629 Views
  • 2 replies
  • 0 likes

An error occured, please try again

I have searched the help files and there does not appear to be a definitive answer to this issue which seems to keep popping up. I have tried ALL the options suggested from hard resets, clean installs, disconnecting and signing out of all devices, et...

Newbie

I have searched the help files and there does not appear to be a definitive answer to this issue which seems to keep popping up. I have tried ALL the options suggested from hard resets, clean install...

abhinav4

Visitor

758 Views

1 replies

1 likes

  • 758 Views
  • 1 replies
  • 1 likes

Superuser Contribution New tiktok-like home page stories get scrobbled on last.fm (please help find a fix)

PlanPremiumCountryPolandDeviceiPhone 14 pro maxOperating SystemiOS 16.4 My Question or Issue Hi, after the update that added Tiktok-like (stories) playlist posts with songs with little videos (similar to the „canvas” feature) play on the home page (a...

Gig Goer

Plan Premium Country Poland Device iPhone 14 pro max Operating System iOS 16.4   My Question or Issue   Hi, after the update that added Tiktok-like (stories) playlist posts ...

Alex

Spotify Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

Spotify Star

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget!   After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify a...

MattSuda

Spotify Star

21859 Views

1 replies

2 likes

  • 21859 Views
  • 1 replies
  • 2 likes