Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232696 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114271 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443109 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303986 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCanada Device(iPhone 14pro, MacAir 2019Operating System(iOS 16.5.1, Ventura 13.4.1) My Question or IssueWhere did access to music go on Home. Its all podcasts now on my iPhone and my Desktop on MacAir as of July 25, 2023
Plan Premium Canada Device (iPhone 14pro, MacAir 2019 Operating System (iOS 16.5.1, Ventura 13.4.1) My Question or Issue Where did access to music go on Home. Its all podcasts...
Regular
773 Views
4 replies
0 likes
The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.
The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...
Visitor
1537 Views
3 replies
4 likes
PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...
Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16 My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...
Spotify Legend
685 Views
1 replies
0 likes
be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Has anyone else had a problem using Spotify in your car via an iPh...
be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) M...
Spotify Legend
469 Views
1 replies
0 likes
I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried:- turning off the firewall on my Mac- completely reinstalling Spotify on my Mac and iPhone pe...
I upgraded my iPhone to the 12 Mini, and have not been able to sync local songs from my Mac since. This was working fine on my old iPhone. So far I've tried: - turning off the firewall on m...
Moderator
5658 Views
6 replies
0 likes
PlanPremium DuoCountryDenmarkDeviceiPhone 11 PeoOperating SystemiOS 16.5.1 (c) My Question or IssueI’ve User Spotify for almost six years, and frist it updated short cuts on the home screen, but then it stopped working every where else but using web ...
Plan Premium Duo Country Denmark Device iPhone 11 Peo Operating System iOS 16.5.1 (c) My Question or Issue I’ve User Spotify for almost six years, and frist it updated short cuts on ...
400 Views
0 replies
0 likes
I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app multiple times, and reinstalled. Updated my phone, etc. Wha...
I have been a spotify premium user for years and within the last year, my spotify has stopped allowing me to shuffle when using cellular data but does shuffle on wifi. I have deleted the app...
Spotify Legend
2576 Views
9 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 12/Car thingOperating SystemiOS 16.5.1 My Question or IssueWhen getting out of my car, the app continues to play, the iOS media controls fail to respond and the app UI freezes, requiring a force quit to end...
Plan Premium Country United States Device iPhone 12/Car thing Operating System iOS 16.5.1 My Question or Issue When getting out of my car, the app continues to play, the iOS ...
Casual Listener
501 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceiPhone 11Operating SystemiOS 16.3.1 My Question or Issuehey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really annoying and I don’t know what to do anymore I tried everything restarting ...
Plan Premium Country Israel Device iPhone 11 Operating System iOS 16.3.1 My Question or Issue hey, every song I’m playing just stops randomly every 30 to 40 seconds or so,it’s really...
Visitor
626 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDevice(iPhone 12 Pro)Operating System(iOS 16.5.1) My Question or Issuei couldnt fit the whole thing in the subject but idk how to shorten it. i play a song on pc and go on my phone to get the link for the song to send i...
Plan Premium Country United States Device (iPhone 12 Pro) Operating System (iOS 16.5.1) My Question or Issue i couldnt fit the whole thing in the subject but idk how to shorten it. i...
433 Views
0 replies
0 likes
I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:00. I can skip ahead, but it freezes on that time s...
I am trying to switch my podcasts from YT. I’m on IOS. So I find this episode here, and would like to play it. I click it, it says it’s playing but there is no audio, and the playback is frozen at 0:...
Visitor
1015 Views
4 replies
0 likes
Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible.Tampoco puedo hacerlo desde la cuenta apple, porque es nueva y nunca he tenido una antes.Se puede de a...
Estoy intentanto instalar Spotify en un iPad viejo que me han regalado con IOS 9.3.5 y me dice que no puedo sino tengo IOS 10, pero es incompatible. Tampoco puedo hacerlo desde la cuenta apple, porq...
Visitor
51563 Views
5 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueI accidentally liked a song from one of my local files playlists. Except, it wont remove from my liked songs. I deleted the p...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue I accidentally liked a song from one of my local ...
Newbie
6598 Views
5 replies
1 likes
PlanPremiumCountrySwedenDeviceiPhone SE 2020Operating SystemiOS 16.5.1 My Question or IssueI have made a playlist with songs from local files on my computer. When trying to download the playlist on my phone all of the songs from local files are skipp...
Plan Premium Country Sweden Device iPhone SE 2020 Operating System iOS 16.5.1 My Question or Issue I have made a playlist with songs from local files on my computer. When trying to d...
Regular
1883 Views
10 replies
0 likes
Belgium DeviceIphone Hi All,Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, but the volume is very very low. The normal sound level is already nice & clear and high o...
Belgium Device Iphone Hi All, Does anybody have the same experience with BMW & CarPlay. I have a BMW X2 from 2 years ago. And the Spotify via Carplay works fine, b...
Casual Listener
1103 Views
3 replies
0 likes
I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.
I found having the timestamp and views was very convenient - one can only see the amount of views/listens on the top 5 songs of the artist’s profile.
431 Views
0 replies
0 likes
Spotify App Version8.8.52.521Operating SystemiOS 16.5. (c)Issuewhen downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs seem to download
Spotify App Version 8.8.52.521 Operating System iOS 16.5. (c) Issue when downloading song to save offline; counter of number of songs left gets stuck and does not advance even though more songs ...
Regular
2552 Views
2 replies
1 likes
i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like, the arrow to download all of the 1232 songs it's ...
i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like...
Roadie
558 Views
1 replies
0 likes
When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist that have over 500 songs, could be less too, the vib...
When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist t...
Moderator
508 Views
1 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemiOS 16 My Question or IssueIn my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended songs have been added to my queue completely covers up the shuffle button. It wo...
Plan Premium Country US Device iPhone 14 Pro Operating System iOS 16 My Question or Issue In my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended song...
409 Views
0 replies
0 likes
