Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Kolbewinkelman
  • Visitor
  • 387368 Views
  • 877 replies
  • 325 likes
  • 387368 Views
  • 877 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 76277 Views
  • 124 replies
  • 32 likes
  • 76277 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17015 Views
  • 8 replies
  • 0 likes
  • 17015 Views
  • 8 replies
  • 0 likes

Superuser Contribution (Apple TV) TvOS 14 Multiple Audio Output not working

Plan: PremiumCountry: United States Device: Apple TV HD 4th generationOperating SystemtvOS 14.3 My Question or Issue:Multiple audio output stopped working on tvOS 14 of the Apple TV. This issue was originally posted here and declared fixed by Spotify...

  • Music Fan
  •   Plan: Premium Country: United States   Device: Apple TV HD 4th generation Operating System tvOS 14.3   My Question or Issue: Multiple audio output stopped working on tvOS 14...
  • JoeH76
  • Music Fan
  • 304 Views
  • 2 replies
  • 0 likes
  • apple TV
    tvOS
  • 304 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue keeps disappearing

I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening consistently for a couple of days now. I am using ...

  • Casual Listener
  • I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening...
  • Ver
  • Spotify Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution LG TV will not sign in using my iPhone

PlanPremiumCountryPolandDeviceiPhone XSOperating SystemiOS 14 My Question or IssueMy LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but doesnt progress any further, stuck at login screen using iOS. The Spotify connec...

  • Newbie
  • Plan Premium Country Poland Device iPhone XS Operating System iOS 14   My Question or Issue My LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but does...
  • Alex
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify have to be open on the iPhone to download playlists to Apple Watch?

PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating SystemLatest iOS as of date of this post My Question or Issue Does the Spotify app on the iPhone have to be open while songs download to the Apple Watch? The process seems to take ...

  • Music Fan
  • Plan Premium Country USA   Device iPhone 12 Pro, Apple Watch 6 LTE Operating System Latest iOS as of date of this post   My Question or Issue   Does the Spotify app on the ...
  • Eni
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • apple
    Apple Watch
    downloads
    iOS
    iphone
    offline
    Playlists
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files on desktop not syncing to Iphone

PlanPremiumCountry: USA DeviceIphone 8, Mac Pro (desktop computer)Operating SystemMac OS Sierra My Question or IssueSpotify on my computer has playlists entirely made up of songs from my local files. These playlists used to play fine on my iPhone. Su...

  • Regular
  • Plan Premium Country: USA   Device Iphone 8, Mac Pro (desktop computer) Operating System Mac OS Sierra   My Question or Issue Spotify on my computer has playlists entirely made up...
  • Cayuga_Duck
  • Visitor
  • 8766 Views
  • 5 replies
  • 2 likes
  • 8766 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution [iOS] music stops after 2 minutes

Hi!I am updated to the most recent app on my iPhone 8. I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be fixed in the next release. Generally the screen is off at the time...

  • Casual Listener
  • Hi! I am updated to the most recent app on my iPhone 8.   I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be f...
  • Eni
  • Moderator
  • 874 Views
  • 5 replies
  • 0 likes
  • Developer
    iOS
  • 874 Views
  • 5 replies
  • 0 likes

Superuser Contribution Local files says it's downloaded, but not playing on app (iPhone 11)

PlanPremiumDeviceiPhone 11Operating SystemiOS 14.6Computer: Windows 10 I recently upgraded my phone from the iPhone 7 to the iPhone 11. The person who helped me with the phone put everything from my old iPhone to my new one. I didn't know that my loc...

IMG-1010.PNG
  • Casual Listener
  • Plan Premium Device iPhone 11 Operating System iOS 14.6 Computer: Windows 10   I recently upgraded my phone from the iPhone 7 to the iPhone 11. The person who helped me with the phone pu...
  • Alex
  • Moderator
  • 830 Views
  • 1 replies
  • 0 likes
  • 830 Views
  • 1 replies
  • 0 likes

Cannot Remove Playlist / Songs from Apple Watch

Plan: PremiumCountry: US Device: Apple WatchOperating System: 7.6.1 My Question or Issue:I added a playlist to Apple Watch, and then I must have removed that playlist from my iPhone before removing it from my Watch because now I cannot remove it from...

  • Music Fan
  • Plan: Premium Country: US   Device: Apple Watch Operating System: 7.6.1   My Question or Issue: I added a playlist to Apple Watch, and then I must have removed that playlist fro...
  • tb1200
  • Music Fan
  • 2191 Views
  • 1 replies
  • 0 likes
  • 2191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not displaying at all

Plan: PremiumCountry: Nigeria Device: Samsung S21Operating System: Android 11 My Question or Issue: The option to display lyrics is not on my Spotify at all both via browser or Spotify app

  • Regular
  • Plan:  Premium Country: Nigeria    Device: Samsung S21 Operating System:  Android 11   My Question or Issue: The option to display lyrics is not on my Spotify at all ...
  • CarlosE
  • Moderator
  • 842 Views
  • 5 replies
  • 2 likes
  • display
    Lyrical
    lyricless
    lyrics
    lyrics app android
    Samsung
    Samsung android
  • 842 Views
  • 5 replies
  • 2 likes

Superuser Contribution fails AGAIN after 9 seconds.

We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify become useless on a device for a prolonged period ...

  • Casual Listener
  • We are increasingly having issues where 'something went wrong', and Spotify doesn't work (on recent model iPhones and MacBooks that we keep updated), and now this is the third time I have had Spotify...
  • MafeG
  • Spotify Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

URI for Favorite songs?

Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web. Is there a URI or a deep link to your "favorite songs"? I'd call it your music libr...

  • Newbie
  •   Hi so I am trying to make a shortcut with ios 12 and I was looking into uri's and i have a question that i havent been able to find the answer to anywhere on the web.   Is there a URI ...
  • LBHB
  • Visitor
  • 3990 Views
  • 3 replies
  • 0 likes
  • 3990 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify wrong translation (italian)

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueHi, i noticed a few months ago there is a wrong translation of spotify app in italian.The correct translation of text in the screenshot is: “Radio sulla ba...

  • Roadie
  • Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue Hi, i noticed a few months ago there is a wrong translation of spotify app in i...
  • Alex
  • Moderator
  • 217 Views
  • 1 replies
  • 1 likes
  • 217 Views
  • 1 replies
  • 1 likes

Solved!! deleted playlist

PlanPremiumCountryUSADeviceiPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted a playlist out of resentment and it's been more than 90 days. Is there a backend employee who can work some magic to recover it? I...

  • Newbie
  •   Plan Premium Country USA Device iPhone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I deleted a playlist out of resentment and it'...
  • MateusM
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio Algorithm is busted. Song Voting is gone.

PlanPremiumCountryUSDeviceSamsung Galaxy S10Operating System Android My Question or IssueThis is my second post on this issue.My previous was beginning of last year. Spotify has removed the Radio algorithms from their platform it seems. There is no w...

  • Casual Listener
  •   Plan Premium Country US Device Samsung Galaxy S10 Operating System  Android    My Question or Issue This is my second post on this issue. My previous was beginning o...
  • sean_dorn
  • Casual Listener
  • 3321 Views
  • 8 replies
  • 9 likes
  • 3321 Views
  • 8 replies
  • 9 likes

Superuser Contribution Daily Mixes on iPhone randomly disappear

PlanPremiumCountryUSADeviceiPhone 8+Operating SystemiOS 14.4.2 My Question or Issuei love the Daily Mixes and i use all 6 often. but lately, they have been disappearing. sometimes i can only see 2 or 3 of them on the Home screen of the Spotify app. s...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 8+ Operating System iOS 14.4.2   My Question or Issue i love the Daily Mixes and i use all 6 often.  but lately, they have been disappearing...
  • MafeG
  • Spotify Legend
  • 246 Views
  • 3 replies
  • 0 likes
  • 246 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Developer] Please enable saving of libraries to account before reinstalling the app

My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help.Support tells me to reinstall the app, but admits I would lose my music libraries, which I would have ...

  • Visitor
  • My Spotify app has stopped playing songs from my playlists in the order I arranged them. Switching the automix option off in settings does not help. Support tells me to reinstall the app, but admits...
  • Novy
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • Developer
    iOS
  • 119 Views
  • 1 replies
  • 0 likes

[iOS][Other] spotify crashing then starting the song from the beggining

when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.

  • Visitor
  • when i open spotify and hit play music, almost everytime, at least twice a song, the app closes/crashes, and the song that was playing starts from the beggining.
  • 175 Views
  • 0 replies
  • 1 likes
  • iOS
    Other
  • 175 Views
  • 0 replies
  • 1 likes

Superuser Contribution Getting Spotify/Parcast into my podcast player

PlanPremiumCountryAustralia DeviceiPad Pro 12.9 (2nd generation)Operating SystemiPadOS 14.7.1 My Question or IssueI would like to subscribe to a number of podcasts that have recently moved host to Parcast. But I do not want to listen to them using th...

  • Regular
  • Plan Premium Country Australia   Device iPad Pro 12.9 (2nd generation) Operating System iPadOS 14.7.1   My Question or Issue I would like to subscribe to a number of podcasts tha...
  • sasilk
  • Regular
  • 338 Views
  • 4 replies
  • 0 likes
  • podcast
  • 338 Views
  • 4 replies
  • 0 likes

Superuser Contribution Apple Watch Can’t Control Spotify Connect Device’s Volume

PlanPremiumCountryUSADeviceWatch series 6Operating Systemwatchos 7 My Question or IssueWhen listening to music through a device being controlled by spotify connect, my apple watch can pause, play, skip and select a different album. But when i turn th...

  • Music Fan
  • Plan Premium Country USA Device Watch series 6 Operating System watchos 7   My Question or Issue When listening to music through a device being controlled by spotify connect, my apple ...
  • alferz
  • Music Fan
  • 878 Views
  • 2 replies
  • 0 likes
  • 878 Views
  • 2 replies
  • 0 likes

Superuser Contribution New mini-player interface on iOS doesnt’exist

PlanPremium FamilyCountryItalyDeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueThe new spotify mini-player interface on my iphone doesn’t appear. My brother (with a oneplus nord) already have this feature by weeks.Today, i logged in o...

  • Roadie
  • Plan Premium Family Country Italy Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue The new spotify mini-player interface on my iphone doesn’t appear. My brother (...
  • CarlosE
  • Moderator
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes