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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30473 Views

40 replies

9 likes

  • 30473 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95047 Views

115 replies

12 likes

Other
  • 95047 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

991 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293780 Views

60 replies

15 likes

  • 293780 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123725 Views

19 replies

38 likes

  • 123725 Views
  • 19 replies
  • 38 likes

Can't use AI DJ

Plan: PremiumCountry: USA Device: iPhone 13 Pro, IOS 16.4 My Question or Issue:Hi there, after learning about the new AI DJ option for premium users in the US, I would love to try it out, however after looking through my whole app, (specifically the ...

Newbie

Plan: Premium Country: USA   Device: iPhone 13 Pro, IOS 16.4   My Question or Issue: Hi there, after learning about the new AI DJ option for premium users in the US, I would love...

Not applicable

1010 Views

2 replies

0 likes

  • 1010 Views
  • 2 replies
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How do I know what exactly is playing?

In the past when an album/playlist would get to the end, related tracks (radio) would start playing automatically.This would be indicated at the top, what the radio was based on. But now all it says is "Playing recommended songs for you" which is mea...

Roadie

In the past when an album/playlist would get to the end, related tracks (radio) would start playing automatically. This would be indicated at the top, what the radio was based on.  But now a...

maxartist23

Roadie

919 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution can't login on iOS 7.1.2

Plan: PremiumCountry: FranceDevice: iPhone 4SOperating System: iOS 7.1.2 My Question or Issue:I have an older iPhone that doesn't get used for much, other than as a glorified iPod, and occasionally for distraction-free travel (when I need an iPhone w...

Newbie

Plan: Premium Country: France Device: iPhone 4S Operating System: iOS 7.1.2   My Question or Issue: I have an older iPhone that doesn't get used for much, other than as a ...

multicraft35

Visitor

1245 Views

2 replies

0 likes

  • 1245 Views
  • 2 replies
  • 0 likes

Solved!! how to delete local files on iphone from mac

i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7) i have done a full re-install on both the phone and mac, moved the files to an external hard ...

Casual Listener

i'm on a free plan trying to delete local files from my iphone 13 pro max (iOS 16.5.1) and had previously synced from my macbook pro (macOS monterey 12.6.7)   i have done a full re-install on ...

izihlahla

Casual Listener

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
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Spotify’s new UI sucks!!!

PlanPremium Country: United States of America DeviceiPhone XS Max Operating SystemiOS 12.1.4 So now that Spotify decided to update some users to their new UI they’ve ruined Spotify for many of us! They removed the alphabetical searching bar that was ...

Casual Listener

Plan Premium   Country: United States of America    Device iPhone XS Max    Operating System iOS 12.1.4   So now that Spotify decided to update some users t...

kato3927

Visitor

3211 Views

5 replies

10 likes

  • 3211 Views
  • 5 replies
  • 10 likes

Superuser Contribution Recommended Songs Issue

Hi, I am on the latest IOS version and recently discovered that when I press refresh on the recommended songs button below my playlists it shuffles between two pages. This means the maximum song suggestions I see is 12 songs. It repeats the two pages...

Newbie

Hi,   I am on the latest IOS version and recently discovered that when I press refresh on the recommended songs button below my playlists it shuffles between two pages. This means the maximum ...

Vasil

Moderator

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t swipe to que in new smart shuffle mode.

PlanPremiumCountrySwedenDeviceIphone 11 pro maxOperating SystemiOS 16.5.1 My Question or IssueCan’t swipe to que in new shuffle mode.

Newbie

  Plan Premium Country Sweden Device Iphone 11 pro max Operating System iOS 16.5.1   My Question or Issue Can’t swipe to que in new shuffle mode.   

Yordan

Moderator

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
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Superuser Contribution [iOS][Search] Liked Songs Update

I miss the ability to both search my Liked Songs as well as have the scroll toggle (on the right) appear so that I can easily go far back into the playlist without wearing out my thumbs trying to speed scroll… these features are not new ideas, it see...

Visitor

I miss the ability to both search my Liked Songs as well as have the scroll toggle (on the right) appear so that I can easily go far back into the playlist without wearing out my thumbs trying to spe...

Vaabr

Casual Listener

1291 Views

5 replies

0 likes

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  • 5 replies
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Shuffle not working

My shuffle isn’t working since upgrading to premiumPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

My shuffle isn’t working since upgrading to premium Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Wi...

Amybradshaw

Newbie

524 Views

2 replies

0 likes

  • 524 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can I remove the suggested playlist categories from Spotify?

My homepage currently has “Icons of Black LGBTQ+ Music” to which I have no desire to listen. Is there a way to remove this as a premium account holder?

Visitor

My homepage currently has “Icons of Black LGBTQ+ Music” to which I have no desire to listen. Is there a way to remove this as a premium account holder?

TJ222

Visitor

3794 Views

10 replies

11 likes

  • 3794 Views
  • 10 replies
  • 11 likes

Superuser Contribution Unable to delete cache

PlanPremiumCountryMexico DeviceiPhone 13Operating SystemiOS 16.5.1 My Question or IssueMy Spotify app states that it has 123MB worth of cache. But whenever I try to click on the “Clear cache” button, it has no effect. I already tried deinstalling the...

Newbie

Plan Premium Country Mexico   Device iPhone 13 Operating System iOS 16.5.1   My Question or Issue My Spotify app states that it has 123MB worth of cache. But whenever I try to cl...

Eni

Moderator

1303 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Crashes Spotify app constantly during playing songs in iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,When I start a song on my iPhone it crashes after about five seconds. I tried to uninst...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...

MateusM

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Apple watch does not sync listening history

Free/Premium: Premium Device: Apple Watch Series 4, watchOS 9 My Question or Issue: So I realise this is probably not a huge issue for a lot of people but I listen to music a lot on my watch so a significant amount of the hours I spend listening to s...

Regular

Free/Premium: Premium     Device: Apple Watch Series 4, watchOS 9   My Question or Issue:   So I realise this is probably not a huge issue for a lot of people but I listen ...

thebertozz

Music Fan

1093 Views

1 replies

2 likes

  • 1093 Views
  • 1 replies
  • 2 likes

Apple Watch app cannot resume playing after stopping reproduction with AirPods

PlanPremiumCountryItalyDeviceiPhone XS, Apple Watch Series 7 LTEOperating SystemiOS 16.5 and Watch 0S 9.5.1 Spotify App version 8.8.44.458 My Question or IssueHi! I always go for a walk with my Watch Series 7 LTE without my phone, and with AirPods 3 ...

Music Fan

Plan Premium Country Italy Device iPhone XS, Apple Watch Series 7 LTE Operating System iOS 16.5 and Watch 0S 9.5.1   Spotify App version   8.8.44.458   My Question or Issu...

thebertozz

Music Fan

1206 Views

1 replies

1 likes

LTE
Reproduction issue
streaming
visual
  • 1206 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't view Liked songs on iPhone. "Something went wrong. Have another go?" then a Try Again button

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 13.4.1 Whenever I navigate to my list of Liked songs on my phone, it's blank and says Something went wrongHave another go?and then a Try Again button. This issue has persisted through ...

Visitor

Plan Premium Country United States Device iPhone XR Operating System iOS 13.4.1   Whenever I navigate to my list of Liked songs on my phone, it's blank and says   Something went ...

Eni

Moderator

8800 Views

5 replies

0 likes

  • 8800 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Songs in search not playing

PlanFreeCountrySlovakiaDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExact songs (playlists and albums work correctly) in search are not working, it will show something wrong, please try again later button. Tried logging out/in and...

Casual Listener

Plan Free Country Slovakia Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue Exact songs (playlists and albums work correctly) in search are not working, it will s...

LukasGereg

Casual Listener

989 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My Mixtapes 1..6 are gone (again)

I really like the numbered mix tapes (1..6), they fit my taste a lot better than e. g. the genre mix tapes. About two years ago, they disappears from the home page. I was first really disappointed, only to discover that they were moved to Search —> M...

Casual Listener

I really like the numbered mix tapes (1..6), they fit my taste a lot better than e. g. the genre mix tapes. About two years ago, they disappears from the home page. I was first really disappointed, o...

Slartibartfaß

Casual Listener

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Superuser Contribution Player is jumping back to que from a selected playlist after playing the first song

When I search for a song and select a playlist the player keeps jumping back to the previouse que after the first song is played. Really anoying when you want a mood playlist for a quiet evening and the list jumps back to your workoutlist or kids son...

Casual Listener

When I search for a song and select a playlist the player keeps jumping back to the previouse que after the first song is played. Really anoying when you want a mood playlist for a quiet evening and ...

OscarDC

Moderator

1168 Views

5 replies

1 likes

  • 1168 Views
  • 5 replies
  • 1 likes

Superuser Contribution Desktop Local Files Sync Not Working

I’ve been trying to sync some songs to listen on my Iphone and they won’t sync. I followed all the instructions but in most post it asks to “Enable local files sync from Desktop” on settings in your mobile device. However, on my phone it doesn’t show...

Newbie

I’ve been trying to sync some songs to listen on my Iphone and they won’t sync. I followed all the instructions but in most post it asks to “Enable local files sync from Desktop” on  settings in...

Joan

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution why is the discover weekly shuffled on my account but not on my friend's?

when i try to listen to my discover weekly, its displayed in shuffle, though, when i listen on my friend's account, its displayed not on shuffle and we both have the Spotify free plan.

Casual Listener

when i try to listen to my discover weekly, its displayed in shuffle, though, when i listen on my friend's account, its displayed not on shuffle and we both have the Spotify free plan.

Eni

Moderator

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes