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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 65348 Views
  • 16 replies
  • 37 likes
  • 65348 Views
  • 16 replies
  • 37 likes

Superuser Contribution app on iPhone won't open after installing iOS 16.3.1

When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone

  • Visitor
  • When I click on the app it pulls up the black screen with the Spotify logo in the middle and nothing happens. I've tried deleting/reinstalling the app and turning off/rebooting my phone
  • Joan
  • Moderator
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

iOS Local Files not syncing to windows Desktop

PlanPremiumCountrySingaporeDevice & Operating SystemiPhone 13 and Windows 11 I downloaded some songs to my desktop and I added it to my local files folder on Spotify, but it is not syncing to my iPhone. The local songs are greyed out and unplayable o...

  • Casual Listener
  •   Plan Premium Country Singapore Device & Operating System iPhone 13 and Windows 11    I downloaded some songs to my desktop and I added it to my local files folder on Spot...
  • yeonnnhae
  • Casual Listener
  • 519 Views
  • 5 replies
  • 0 likes
  • iOS
    local files
    Windows
  • 519 Views
  • 5 replies
  • 0 likes

songs in my playlists not in sequence, why?

when I listen to songs in all my playlists, they are not in sequence to my set up orginally.

  • Visitor
  • when I listen to songs in all my playlists, they are not in sequence to my set up orginally.
  • Prague
  • Community Legend
  • 580 Views
  • 1 replies
  • 1 likes
  • 580 Views
  • 1 replies
  • 1 likes

Superuser Contribution some songs will not add to a playlist on app. i’ve tried it every way

not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response when i hit the button.

  • Visitor
  • not all songs, but some, the app won’t let me add to any playlists. i’ve tried using the drop down from individual songs, and clicking add songs directly from the playlist and there is no response wh...
  • Novy
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all downloaded songs on iOS

Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back of plain when I was sitting like an **bleep** for ...

  • Newbie
  • Every time when I want to play downloaded items ie on the plain or tube, all downloaded playlists disappears. Do you know any tips to stop this before I swap for Apple Music? Literally, just got back...
  • Joan
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution My “Good morning/evening” shortcuts aren’t appearing.

The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.

  • Visitor
  • The “Good morning/evening” shortcuts don’t appear, however the text does. Every time I open the app, the same thing.
  • Lyubka
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution not working when other apps open

so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?

  • Visitor
  • so like im listening to something and when i open another app that also wants to play audio it stops playing and then refuses to start again?? it didnt do this a few months ago so whats going on?
  • Joan
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution I used to be Trio Shaloshinho. The label changed to Maria Ma

Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for

  • Newbie
  • Im te App i still can see trio shaloshinho account even though it says there’s no music there. my music is the profile Maria Ma, the name I asked the label to change for
  • AlejaR
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skip randomly after 10-15 seconds On iPhone

My songs are skipping after 10-15 seconds to the next songI have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine as I can stream videoOff loaded app and reinstalled but no c...

  • Visitor
  • My songs are skipping after 10-15 seconds to the next song I have checked they are downloaded. Same for playlists and albums Mobile data is on as well as wifi. Both of these are working fine a...
  • AlejaR
  • Moderator
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify with Siri not working on iOS 16 / iPhone 14 Pro Max

Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks and then freezes (You can see the dynamic island is p...

  • Casual Listener
  • Hey guys, is anyone else experiencing issues when using Siri to control Spotify on an iPhone 14 Pro Max running iOS 16? If I say "Hey Siri, play Fall Out Boy on Spotify", it dims the music, thinks an...
  • Eni
  • Moderator
  • 1437 Views
  • 6 replies
  • 2 likes
  • 1437 Views
  • 6 replies
  • 2 likes

Superuser Contribution where is my features i bought

i bought spotify individual premium on friday and still haven’t gotten the features

  • Visitor
  • i bought spotify individual premium on friday and still haven’t gotten the features
  • Novy
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won’t continue playing from playlist

PlanPremiumCountryUnited StatesDeviceiPhone XS Max My Question or IssueMy Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or when I click shuffle and every following song will be related to the first ...

  • Newbie
  • Plan Premium Country United States Device iPhone XS Max   My Question or Issue My Spotify no longer sticks to a selected playlist or album. It’ll play the first song that I select or whe...
  • MihailY
  • Moderator
  • 42886 Views
  • 4 replies
  • 10 likes
  • 42886 Views
  • 4 replies
  • 10 likes

Superuser Contribution [iOS] Devices menu not showing device over mobile data

PlanPremium CountryUnited Kingdom DeviceiPhone 13 mini, Macbook Pro Operating SystemiOS 16.1.1, macOS Monterey 12.6.1 My Question or IssueThe Devices menu will not display any devices that are not on the local WiFi network. My laptop can't see my pho...

  • Gig Goer
  • Plan Premium   Country United Kingdom   Device iPhone 13 mini, Macbook Pro   Operating System iOS 16.1.1, macOS Monterey 12.6.1   My Question or Issue The Devices men...
  • MihailY
  • Moderator
  • 1257 Views
  • 11 replies
  • 0 likes
  • 1257 Views
  • 11 replies
  • 0 likes

Superuser Contribution Music keeps stopping whenever I open Instagram

This has just started happening a few days ago:Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to get the song started again. What's going on?? I am on...

  • Roadie
  • This has just started happening a few days ago: Every time I open Instagram, to post or even just to view anything - Spotify keeps cutting out and I have to keep going into the app to press play to ...
  • Kevspooner
  • Visitor
  • 22858 Views
  • 3 replies
  • 1 likes
  • 22858 Views
  • 3 replies
  • 1 likes

Superuser Contribution Search Bar Suggestions Bug The Screen

With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no suggested search options.

  • Regular
  • With the new update, whenever I search a song and try to queue it, the new list of suggested searches gets in the way and I keep clicking on the wrong song. This was never a problem when there was no...
  • Dian
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes