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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43731 Views

43 replies

10 likes

  • 43731 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109331 Views

116 replies

13 likes

Other
  • 109331 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1652 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301985 Views

62 replies

16 likes

  • 301985 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127880 Views

19 replies

38 likes

  • 127880 Views
  • 19 replies
  • 38 likes

i can't download my liked songs to listen without wifi

i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like, the arrow to download all of the 1232 songs it's ...

Visitor

i had some trouble with my payment method and already changed cards, but i lost all of my downloaded songs to listen without wifi and now that i'm premium again, i cant download my "liked songs" like...

ToolboxT

Roadie

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
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Superuser Contribution [Mobile][Playlists] Vibration stops when editing playlist of 500 songs in iOS app

When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist that have over 500 songs, could be less too, the vib...

Casual Listener

When editing a playlist in spotify iOS app version 8.8.52.521, when select the last music of the playlist and try to scroll the song to the top, a vibration starts but when doing this in a playlist t...

Yordan

Moderator

504 Views

1 replies

1 likes

  • 504 Views
  • 1 replies
  • 1 likes

The Smart Shuffle dialog obscures the shuffle button, and is both long-lived /and/ undismissible.

PlanPremiumCountryUSDeviceiPhone 14 ProOperating SystemiOS 16 My Question or IssueIn my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended songs have been added to my queue completely covers up the shuffle button. It wo...

Casual Listener

Plan Premium Country US Device iPhone 14 Pro Operating System iOS 16   My Question or Issue In my queue view, the Smart Shuffle dialog that "helpfully" informs me that recommended song...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t no longer hide followers/following on public profile?

PlanPremiumCountrySweden DeviceIphone 14 proOperating System(iOS 16.5.1Version8.8.52.521Yesterday i noticed that i no longer can choose to hide my followers/following on my public profile. That option has suddenly disappeared from “Privacy & Social”....

Newbie

Plan Premium Country Sweden   Device Iphone 14 pro Operating System (iOS 16.5.1 Version 8.8.52.521 Yesterday i noticed that i no longer can choose to hide my followers/following on my...

Dian

Spotify Legend

2654 Views

1 replies

0 likes

  • 2654 Views
  • 1 replies
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Superuser Contribution local files not showing up on iphone

my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the option for local files on my iphone but nothing has s...

Casual Listener

my local files shows up normally on my windows 11 pc but on my iphone 13 when im trying to sync my local files from my pc to my phone so i can listen to songs that arent on spotify i turned on the op...

Dian

Spotify Legend

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Shuffle button doesn't work (again)

PlanPremiumCountryUnited States DeviceiPhone 8Operating SystemiOS 16.4 My Question or IssueJust installed the app update from 5 days ago and I am once again unable to turn on shuffle. The issue was resolved in the update previous to this one but it's...

Visitor

Plan Premium Country United States  Device iPhone 8 Operating System iOS 16.4   My Question or Issue Just installed the app update from 5 days ago and I am once again unable to tu...

MateusM

Spotify Star

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

Superuser Contribution Feedback Sounds not working anymore

PlanPremiumCountryAustriaDeviceiphone12Operating Systemios14.4 My Question or Issuehi there since switching from earpods to wireless airpods the feedback sounds when i play/pause and skipping tracks are not working anymore? is this intended? i really...

Casual Listener

Plan Premium Country Austria Device iphone12 Operating System ios14.4   My Question or Issue hi there since switching from earpods to wireless airpods the feedback sounds when i play/p...

Arjun11

Newbie

2989 Views

6 replies

0 likes

AirPods
Feedback Sounds
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Superuser Contribution Spotify closes while playing a song

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different device, restarting my phone, and my phone is on the new...

Casual Listener

I dont if it’s just my problem or somebody else experiences the same issue. I start playing my playlists and before the first song is finished the app just closes. I tried everything a different devi...

Eni

Moderator

539 Views

1 replies

1 likes

  • 539 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stuck on Downgrade button and can’t logout

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can log back in with the correct account, which has a ...

Visitor

I accidentally logged in with an old account and got the message “your last payment didn’t go through …”. I am not able to dismiss this notification, nor am I able to log out of the app so that I can...

Yordan

Moderator

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there some way to save our own "custom" equalizer settings (or at least alter the presets)??

My Question or IssueIs there some way to save our own "custom" equalizer settings (or at least alter the presets)?? Especially in this day of zillions of different speaker and headphone types, it is VERY helpful to adjust EQ for particular situations...

Visitor

    My Question or Issue Is there some way to save our own "custom" equalizer settings (or at least alter the presets)??     Especially in this day of zillions of different s...

Straight494

Newbie

11515 Views

6 replies

14 likes

  • 11515 Views
  • 6 replies
  • 14 likes

Superuser Contribution 2 specific podcasts will not play on my spotify.

The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the same issue. Most of the time it just stays at 0:00, ...

Casual Listener

The Daily by NY Times and The Fantasy Footballers podcasts will not play for me. No episodes. Not on my phone app, ipad, or on a web browser. I have deleted and redownloaded the app. Still have the s...

Eni

Moderator

1687 Views

7 replies

0 likes

  • 1687 Views
  • 7 replies
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Solved!!Superuser Contribution Session automatically switching to removed device (Tesla)

PlanPremiumCountrySloveniaDeviceiPhone 14 Pro Max, DesktopOperating SystemiOS 16, Windows 10 My Question or IssueI recently test drove a Tesla Model 3 and logged into Spotify during the ride but forgot to log out. My Spotify session now occasionally ...

Newbie

Plan Premium Country Slovenia Device iPhone 14 Pro Max, Desktop Operating System iOS 16, Windows 10   My Question or Issue I recently test drove a Tesla Model 3 and logged into Spotify...

Lyubka

Moderator

4489 Views

1 replies

0 likes

  • 4489 Views
  • 1 replies
  • 0 likes

“Your Library” header won’t go away

Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers for the Home and Search pages minimize when I scroll do...

Visitor

Premium, iPhone 8, iOS 16.5.1, Spotify version 8.8.46 The “Your Library” header won’t minimize when I scroll down through my library (see highlighted area in the attached screenshot). The headers ...

Billy-J

Spotify Star

530 Views

1 replies

0 likes

(iOS)
Interface
interface bug
  • 530 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot disable Enhance feature offline on iOS Spotify app

PlanPremiumDeviceiPhone 13 ProOperating SystemiOS 16.1.1My Question or IssueI turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. However, my “Liked songs” is stuck with the “Enhanced” feature turned on,...

Newbie

Plan Premium Device iPhone 13 Pro Operating System iOS 16.1.1 My Question or Issue I turned off mobile data and I disabled wifi, my phone is completely disconnected from the Internet. Howeve...

violaiv

Casual Listener

8876 Views

16 replies

4 likes

  • 8876 Views
  • 16 replies
  • 4 likes

Superuser Contribution Automatic skipping of unavailable songs causes wrong visuals to be displayed

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 16.5.1 My Question or IssueAs should happen, unavailable songs that are queued are automatically skipped. This causes the visuals of the previous song, cover image, video, etc. to repl...

Casual Listener

Plan Premium Country United Kingdom Device iPhone X Operating System iOS 16.5.1   My Question or Issue As should happen, unavailable songs that are queued are automatically skipped. Th...

Susan_GP

Moderator

828 Views

3 replies

0 likes

  • 828 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Song on repeat

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”. On repeat!Cant listening more then 1 trackPlanPremiumCountryTurkeyDeviceIphone 12macbook proOperating SystemiOS 16 My Question or IssueEvery time when i star...

Visitor

Every time when i start listening to music, next song is Mac Millers “Object in the Mirror”.  On repeat! Cant listening more then 1 track Plan Premium Country Turkey Device Iphone 12 mac...

Lyubka

Moderator

1840 Views

6 replies

0 likes

  • 1840 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast adverts only on 4g/ cellular data

PlanPremiumCountryUkDeviceiPhoneOperating SystemiOS My Question or Issue I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only get adverts when I’m on 4G and not when listening on Wi-Fi. How can I get rid of the adverts...

Visitor

Plan Premium Country Uk Device iPhone Operating System iOS     My Question or Issue   I use my iPhone to listen to podcasts on Spotify. I’ve realised recently that I only g...

Joan

Moderator

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS app crashes due to high CPU usage when in background

PlanPremiumCountryJapanDeviceiPhone 13 Pro MaxOperating SystemiOS 16.5 My Question or IssueSpotify iOS app (8.8.44) crashes when playing on background. In the error log which I can see, it seems the app consumes CPU a lot in background and app proces...

Newbie

Plan Premium Country Japan Device iPhone 13 Pro Max Operating System iOS 16.5   My Question or Issue Spotify iOS app (8.8.44) crashes when playing on background. In the error log which...

sapsify

Newbie

1649 Views

2 replies

1 likes

  • 1649 Views
  • 2 replies
  • 1 likes