Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
50257 Views
15 replies
36 likes

50257 Views
15 replies
36 likes

Superuser Contribution Apple Watch - Bluetooth headphones not showing up

Hi, I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc. However, the headphones don’t show up as an audio output in the Spotify app on my watch (and theref...

drckarcher
Casual Listener
Hi, I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc. However, the headphones don’t sh...
2023-02-10 7:16:47 AM
2023-02-18 4:54:43 AM
drckarcher
Casual Listener
745 Views
2 replies
0 likes

745 Views
2 replies
0 likes

Solved!! why can’t i play certain songs

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it’s still in my recent search history, there’s also ...

heisenburger3629
Casual Listener
I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it...
2023-02-17 2:37:24 PM
2023-02-17 3:35:33 PM
heisenburger3629
Casual Listener
436 Views
4 replies
0 likes

436 Views
4 replies
0 likes

Superuser Contribution Why I still listen comercial and I got premium?

I got duo premium but in my app still got the free version

New user
Visitor
I got duo premium but in my app still got the free version 😒
2023-02-02 4:42:37 AM
2023-02-17 10:04:13 AM
Vasil
Moderator
385 Views
4 replies
0 likes

385 Views
4 replies
0 likes

Superuser Contribution When I share the link in messenger it says “Page not found”

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

iea
Casual Listener
I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”
2023-02-15 4:26:09 PM
2023-02-17 1:35:29 AM
iea
Casual Listener
891 Views
4 replies
0 likes

891 Views
4 replies
0 likes

Superuser Contribution Sleep Timer with Spotify Connect gives weird message

When I try and set the sleep timer using Spotify Connect playing through an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer is running.”I attached a screen shot of the message. Phone...

robforprez
Casual Listener
When I try and set the sleep timer using Spotify Connect playing through an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer i...
2021-03-12 5:29:38 PM
2023-02-16 2:57:27 PM
elixir963
Newbie
10101 Views
16 replies
3 likes

10101 Views
16 replies
3 likes

Solved!!Superuser Contribution My Library no longer displays songs only playlists, artists and albums

Plan - PremiumCountry - NZDevice - iPhone XRVersion 8.4.97.900 My Question or IssueWith the latest update, I no longer have the option to see songs in my library. It only displays playlists, artists and albums ( like in the screenshot attached ). Whi...

bassybeats
Casual Listener
Plan - Premium Country - NZ Device - iPhone XR Version 8.4.97.900 My Question or Issue With the latest update, I no longer have the option to see songs in my library. It o...
2019-03-25 8:20:47 PM
2023-02-16 7:58:07 AM
Alex
Spotify Legend
6499 Views
3 replies
0 likes

6499 Views
3 replies
0 likes

feedback survey

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just a page that tells the user that they just took the...

TheAppHomeUISucks
Visitor
I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just...
2023-02-16 5:46:33 AM
565 Views
0 replies
0 likes

565 Views
0 replies
0 likes

Superuser Contribution Whenever I ask Siri to play something it plays always karaoke version

I am always using Siri on my iPhone while I drive, and I use the feature to ask for songs using Siri. But nearly 90% of the times it finds the song but it is always the karaoke version. Which is totally ridiculous because if you search for the same t...

New user
Visitor
I am always using Siri on my iPhone while I drive, and I use the feature to ask for songs using Siri. But nearly 90% of the times it finds the song but it is always the karaoke version. Which is tota...
2023-02-14 6:38:45 PM
2023-02-15 9:50:47 PM
Eni
Moderator
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

Solved!!Superuser Contribution Does a playlist downloaded to an apple watch sync with the spotify app?

For example, if I download a playlist to my apple watch but then later add another song to that playlist through the spotify app, will my watch auto download the new song? Or do I have to delete the whole playlist from my apple watch and re-download ...

New user
Visitor
For example, if I download a playlist to my apple watch but then later add another song to that playlist through the spotify app, will my watch auto download the new song? Or do I have to delete the ...
2023-02-13 5:30:33 PM
2023-02-15 6:22:18 PM
AlejaR
Moderator
931 Views
1 replies
0 likes

931 Views
1 replies
0 likes

Superuser Contribution Music keeps cutting out

PlanFreeCountryUSADeviceiPhone 8Operating System(iOS 14.2 hello, my music cuts out every time I attempt to start music. I will listen to a song, maybe get through a song or 2, but then eventually a song will play and it will cut out at the 15-30 seco...

bubblehamon
Visitor
Plan Free Country USA Device iPhone 8 Operating System (iOS 14.2 hello, my music cuts out every time I attempt to start music. I will listen to a song, maybe get thr...
2021-01-14 12:19:13 AM
2023-02-15 10:33:27 AM
abres
Visitor
15171 Views
8 replies
5 likes

15171 Views
8 replies
5 likes

Superuser Contribution How to fix keeps playing old playlist after starting a new one

When I start a new playlist, its plays the first song then plays the old playlist after that

New user
Visitor
When I start a new playlist, its plays the first song then plays the old playlist after that
2023-02-13 7:17:51 PM
2023-02-14 12:39:52 AM
AlejaR
Moderator
209 Views
1 replies
0 likes

209 Views
1 replies
0 likes

Superuser Contribution Carplay nested playlists?

So this https://community.spotify.com/t5/Ongoing-Issues/Apple-Carplay-cannot-see-playlists-more-than-one-level-deep/idi-p/1839716 (from 2017) is still a problem in 2023. Spotify randomly plays music from ten playlists I have under a subfolder when I ...

New user
Visitor
So this https://community.spotify.com/t5/Ongoing-Issues/Apple-Carplay-cannot-see-playlists-more-than-one-level-deep/idi-p/1839716 (from 2017) is still a problem in 2023. Spotify randomly plays music ...
2023-02-06 12:16:37 AM
2023-02-14 12:10:56 AM
AlejaR
Moderator
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Superuser Contribution Music not saving place iPhone app

When I am listening to Spotify on my iPhone app, when I close the app and reopen, the app does not go back to where I was playing the album/playlist. Usually, the app doesn’t have the song showing to press play where I left off but other times it goe...

Melissad321
Regular
When I am listening to Spotify on my iPhone app, when I close the app and reopen, the app does not go back to where I was playing the album/playlist. Usually, the app doesn’t have the song showing to...
2023-01-31 9:13:10 PM
2023-02-14 9:53:06 PM
Eni
Moderator
726 Views
10 replies
0 likes

726 Views
10 replies
0 likes

Spotify Connect max volume when a web page asks for MediaDevices access

I'm developing a feature for a web page where the users can record video and audio using the browser's MediaDevices API. When testing it on the same phone where my Spotify Connect client was running, playing musing on my Sonos speakers (two Sonos Mov...

PEZ
Spotify Legend
I'm developing a feature for a web page where the users can record video and audio using the browser's MediaDevices API. When testing it on the same phone where my Spotify Connect client was running,...
2023-02-14 9:21:22 PM
182 Views
0 replies
0 likes

182 Views
0 replies
0 likes

Superuser Contribution I can see a playlist likes on the ios app version and then suddenly I can't

I was checking a playlist (not mine, owned by someone else) and I can click on the likes to see who liked the playlist. Later, when I came back to that playlist, I can't click on the likes anymore. What changed?

milowia
Visitor
I was checking a playlist (not mine, owned by someone else) and I can click on the likes to see who liked the playlist. Later, when I came back to that playlist, I can't click on the likes anymore. W...
2023-02-06 4:09:09 PM
2023-02-14 10:20:12 AM
Joan
Moderator
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Superuser Contribution Can’t add songs to playlists and can’t delete playlists

PlanPremiumCountryLithuaniaDeviceiPhone 13 miniOperating SystemiOS 15.5 My Question or Issue Can’t delete playlists and can’t add songs to playlists. Loging out and back does not fix the problem, the only fix I could find was turning the phone off fo...

koSiukaS
Regular
Plan Premium Country Lithuania Device iPhone 13 mini Operating System iOS 15.5 My Question or Issue Can’t delete playlists and can’t add songs to playlists. Loging ou...
2022-06-26 7:22:49 PM
2023-02-14 7:39:10 AM
koSiukaS
Regular
592 Views
5 replies
0 likes

592 Views
5 replies
0 likes

Superuser Contribution Progress Bar Does Not Move While Looking At Lyrics On Full Screen

Plan: Premium Device: iPhone 13Operating System: iOS 15.5 My Question or IssueProgress bar of a song does not move while looking at the lyrics on full screen. It sometimes works, but rarely.

kivancaykac
Newbie
Plan: Premium Device: iPhone 13 Operating System: iOS 15.5 My Question or Issue Progress bar of a song does not move while looking at the lyrics on full screen. It ...
2022-07-07 12:41:40 AM
2023-02-14 5:03:41 AM
exjxeoaqwrmbr1io52xx
Visitor
18730 Views
52 replies
11 likes
lyrics
progress bar

18730 Views
52 replies
11 likes

Green "like" button keeps showing after a liked song.

So-- I'm listening to my Radio feed, there's a song playing I actually remember I did like before. Then the song ends. A new song comes to play and I'm like "Did I-- did I like this song?? No way! Go away!"In this case the "dislike" button does not a...

dalhax
Regular
So-- I'm listening to my Radio feed, there's a song playing I actually remember I did like before. Then the song ends. A new song comes to play and I'm like "Did I-- did I like this song?? No wa...
2016-12-02 6:01:09 PM
2023-02-14 1:39:09 AM
Nerdtality
Regular
515 Views
1 replies
0 likes
iPad2

515 Views
1 replies
0 likes

Superuser Contribution Deseo saber que cuenta pago con mi tarjeta?

Realice varias cuentas y las pagaba con mi tarjeta, cancele todas porque quiero hacer dúo con mi esposo pero me realizó un pago de una cuenta que no sé cuál sea me aparece ese nombre al pago, como sé que cuenta es?

New user
Visitor
Realice varias cuentas y las pagaba con mi tarjeta, cancele todas porque quiero hacer dúo con mi esposo pero me realizó un pago de una cuenta que no sé cuál sea <snip - moderator edit>&...
2023-02-11 12:45:38 AM
2023-02-13 5:17:35 PM
Eni
Moderator
260 Views
1 replies
0 likes

260 Views
1 replies
0 likes

Solved!!Superuser Contribution Playing on all speakers including receiver

Spotify version8.8.4.551PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16.1.2 My Question or IssueI want to play Spotify on ALL my connected speakers. I have two Alexa speakers, a couple of Chromecasts and a Denon Receiver - all of which...

Rboy2
Roadie
Spotify version 8.8.4.551 Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16.1.2 My Question or Issue I want to play Spotify on ALL my connected speakers. &nbsp...
2023-01-27 4:31:15 AM
2023-02-13 12:52:14 PM
Alex
Spotify Legend
1523 Views
3 replies
0 likes

1523 Views
3 replies
0 likes

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