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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246575 Views

27 replies

5 likes

  • 246575 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131722 Views

119 replies

13 likes

Other
  • 131722 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3347 Views

0 replies

0 likes

iOS
  • 3347 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309971 Views

62 replies

16 likes

  • 309971 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133620 Views

19 replies

38 likes

  • 133620 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution add queue missing

PlanFree Device(iPhone XR) My Question or Issue the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devices and it’s been like this since i had the app. I tried reinstalling/updating, changing se...

Newbie

  Plan Free   Device (iPhone XR)   My Question or Issue   the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devic...

lkrishnakumar

Casual Listener

2772 Views

12 replies

0 likes

  • 2772 Views
  • 12 replies
  • 0 likes

Superuser Contribution Podcast Episode: Go to Rewind and Lose Place

PlanFree/PremiumCountry Device(iPhone 13 My Question or IssueThis has been one of the most irritating ongoing issues for a couple of years now. Every time I go to rewind by clicking the 15 second button, an advertisement will pop up and when it’s ove...

Visitor

  Plan Free/Premium Country   Device (iPhone 13    My Question or Issue This has been one of the most irritating ongoing issues for a couple of years now.  Every ti...

Susan_GP

Moderator

754 Views

1 replies

0 likes

  • 754 Views
  • 1 replies
  • 0 likes

Trending Now Section - Children's Account

PlanPremiumCountryUSADeviceiPad AirOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or IssueWe have a Spotify account for my 9 y/o daughter with child features and the like. Is there a way to turn off the trending now section on ...

Visitor

Plan Premium Country USA Device iPad Air Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question or Issue We have a Spotify account for my 9 y/o daughter with child fe...

Billy-J

Spotify Star

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Get rid of Podcast

I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair to the podcasts) and they still won't go away. I don...

Visitor

I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair t...

Yordan

Moderator

2887 Views

4 replies

3 likes

  • 2887 Views
  • 4 replies
  • 3 likes

Not able to use Spotify properly

Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue PlanFree My Question or Issueplease fix my issue

Visitor

Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue&...

Bittencourt

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Exiting the app while playing something gives a video player pop up

PlanFreeCountryUnited StatesDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExiting the app, the ios video player multitasking video player will pop up. Closing it or full screening it will cause the music to pause, and you have to m...

Casual Listener

Plan Free Country United States Device iPhone 12 mini Operating System iOS 16.5   My Question or Issue Exiting the app, the ios video player multitasking video player will pop up. Clos...

Susan_GP

Moderator

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

Superuser Contribution How Do I sync my iOS and my PC accounts in late 2023?

I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The songs that I wanted to listen to on my phone are do...

Visitor

I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The ...

victormarcel036

Newbie

755 Views

2 replies

0 likes

  • 755 Views
  • 2 replies
  • 0 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

Newbie

Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6   My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...

Dian

Spotify Legend

618 Views

1 replies

0 likes

bluetooth
bug
Bug iPhone
iOS 16.6
iphone 11
load time
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible to read title of long tracks

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...

Casual Listener

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...

dulpins

Newbie

13512 Views

22 replies

20 likes

  • 13512 Views
  • 22 replies
  • 20 likes

Superuser Contribution Music keeps pausing while playing

Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...

Casual Listener

Having issues with music pausing whenever I play it Plan Premium Country Australia    Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...

Dian

Spotify Legend

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes

Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Newbie

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Eni

Moderator

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

Visitor

  Plan Premium Country Romania Device iPhone XR Operating System IOS    My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...

OscarDC

Moderator

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

Visitor

Please help me permanently disable the group session option.   I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied.  Clear...

Eni

Moderator

1415 Views

1 replies

1 likes

  • 1415 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

Newbie

Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...

Vasil

Moderator

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Solved!! Hey guys! Tell me how to turn off the sound of switching tracks on the locked screen in spotify?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraineDevice(iPhone SE 2)Operating System(iOS 14) My Question or IssueHey guys! Tell me how to turn off the sound...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine Device (iPhone SE 2) Operating System (iOS...

21stcenturycurrerbel

Regular

7335 Views

5 replies

0 likes

  • 7335 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Repeated Problems Requiring Reinstall

PlanPremiumCountryUSDeviceiPhone 14 Pro Operating SystemIOs 16.6 My Question or IssueMultiple problems require uninstalling and reinstalling app. So, yes, there is a "fix," but having to constantly do this is getting very annoying. Problem 1 - the sa...

Casual Listener

Plan Premium Country US Device iPhone 14 Pro   Operating System IOs 16.6    My Question or Issue Multiple problems require uninstalling and reinstalling app. So, yes, there ...

Parrinder

Casual Listener

1277 Views

2 replies

0 likes

  • 1277 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played Deleted

PlanPremium DeviceiPhone 12Operating SystemiOS 16.6 My Question or IssueThe Recently Played category was deleted from my home page from what seems to be a new update. This was a very useful feature for me and now its just gone which a pretty big anno...

Newbie

Plan Premium   Device iPhone 12 Operating System iOS 16.6   My Question or Issue The Recently Played category was deleted from my home page from what seems to be a new update. This...

toulon99

Regular

732 Views

2 replies

1 likes

  • 732 Views
  • 2 replies
  • 1 likes

PUBLICIDAD ME SALE EN OTRO IDIOMA // PUBLICITY IN OTHER LANGUAGE

Hello, I have spotify free. I use it in my computer and in my Iphone. In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like turco, rumanian or something like this. How to change to spanish publici...

Visitor

Hello,   I have spotify free. I use it in my computer and in my Iphone.   In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like tur...

a_martinezz

Visitor

9064 Views

4 replies

0 likes

  • 9064 Views
  • 4 replies
  • 0 likes

Superuser Contribution iPhone/Alexa issue

Hello wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast but soon as my partner asks Alexa to play music it cuts me o...

Visitor

Hello   wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast ...

Susan_GP

Moderator

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

Newbie

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...

fbs4800

Casual Listener

4784 Views

2 replies

2 likes

  • 4784 Views
  • 2 replies
  • 2 likes