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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227497 Views

53 replies

13 likes

  • 227497 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152114 Views

507 replies

108 likes

  • 152114 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106436 Views

19 replies

38 likes

  • 106436 Views
  • 19 replies
  • 38 likes

Superuser Contribution The Cast does not work on iphone,

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on to see the list of cast devices for few seconds, the...

Visitor

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on ...

Vasil

Moderator

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Automix is not working

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Visitor

When I start a song from search and it ends, the next song won’t start but automix is enabled.

Dessi

Moderator

1337 Views

6 replies

0 likes

  • 1337 Views
  • 6 replies
  • 0 likes

playlist description text utf-8 interpreted at iso latin-1

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in:"equality implies substitutability and u r irreplaceable "turns into iso latin-1 characters.happens on iOS spotify 8.7.92

Visitor

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in: "equality implies substitutability and u r irreplaceable 💝" turns i...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify doesn't link Local Files between my PC and iPhone

I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the same WiFi network, but they won't sync. I tried restar...

Newbie

I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the sam...

denden1088

Casual Listener

894 Views

3 replies

1 likes

  • 894 Views
  • 3 replies
  • 1 likes

Solved!! Sportify App on Apple Watch Crashinh

PlanPremiumCountrySingaporeDeviceIPhone 14 Pro MaxOperating SystemIOS 16.2 My Question or IssueThe spotify app on my apple watch crashes when I tried to enter the download section of the app and when I enter any playlist, it shows the following error...

Newbie

Plan Premium Country Singapore Device IPhone 14 Pro Max Operating System IOS 16.2   My Question or Issue The spotify app on my apple watch crashes when I tried to enter the download se...

Jimzy

Newbie

1079 Views

1 replies

0 likes

Apple Watch
IOS 16.2
  • 1079 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trash taste podcast doesn't play

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I go to anything else and try to play it or any other p...

Visitor

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I g...

Joan

Moderator

1192 Views

2 replies

1 likes

  • 1192 Views
  • 2 replies
  • 1 likes

Superuser Contribution how can i turn off/disable spotify adding random songs to my playlist?

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Visitor

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Kiril

Moderator

1436 Views

3 replies

1 likes

  • 1436 Views
  • 3 replies
  • 1 likes

Superuser Contribution offline mode doesn’t work

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it still doesn’t work. please help

Newbie

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it s...

OscarDC

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution I deleted and reinstalled app but not letting me login. I can login online

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to login on the app. I can login on the web browser. ...

Visitor

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to...

Dian

Spotify Legend

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different Layout/Can’t Unhide Songs

PlanFreeDeviceiPhone SEMy Question or IssueMy layout isn’t the same as my friends’. When I click a playlist, there are only little “remove” dashes that you would usually see to hide a song. These only remove it from your playlist. It won’t allow me t...

Visitor

Plan Free Device iPhone SE My Question or Issue My layout isn’t the same as my friends’. When I click a playlist, there are only little “remove” dashes that you would usually see to hide a song....

Eni

Moderator

558 Views

2 replies

1 likes

  • 558 Views
  • 2 replies
  • 1 likes

Superuser Contribution Liked songs playing randomly in various playlist

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 16.2 My Question or IssueWhen listening to playlist (for example, Spotify's R&B Christmas) instead of playing the next song on that playlist, a very random song that I've liked (i.e. Ali...

Visitor

Plan Premium Country USA Device iPhone 12 Pro Max Operating System iOS 16.2   My Question or Issue When listening to playlist (for example, Spotify's R&B Christmas) instead of play...

Novy

Moderator

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution La playlist se coupe toute seule après la lecture d'une musique

La playlist se coupe toute seule après la lecture d'une musique et impossible de la relancer depuis l'application. Ce problème intervient de manière aléatoire. Problème sur iOS iphone 11

Visitor

La playlist se coupe toute seule après la lecture d'une musique et impossible de la relancer depuis l'application. Ce problème intervient de manière aléatoire. Problème sur iOS iphone 11

Alex

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paused Music every 5 mins

My music has been pausing every 5 mins constantly and I never know why. Nobody else has access to my profile but me so this shouldn’t be happening.

Visitor

My music has been pausing every 5 mins constantly and I never know why. Nobody else has access to my profile but me so this shouldn’t be happening. 

Eni

Moderator

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still the same problem of random connection on my BMW with Spotify 8.7.92.

I have to close and restart the application several times for it to be recognized by the Spotify iDrive application. On the other hand, the music works well if I only use the bluetooth but I no longer have access to the advantages of the application ...

Casual Listener

I have to close and restart the application several times for it to be recognized by the Spotify iDrive application. On the other hand, the music works well if I only use the bluetooth but I no longe...

J-P_Fr

Casual Listener

988 Views

7 replies

0 likes

  • 988 Views
  • 7 replies
  • 0 likes

Superuser Contribution I cannot type on my keyboard, random letters make the tracks skip/go back.

I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm working, which is getting extremely frustrating.

Regular

I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm wor...

formmigga

Regular

1451 Views

11 replies

0 likes

  • 1451 Views
  • 11 replies
  • 0 likes

Superuser Contribution can't cast music from my spotify app on my iphone, why is it?

my wife have iphone with google home installed, i have android with google home installed. we have 3 different google nest mini 2nd gen smart speakers which we use constantly to cast music from our phones.today, my with noticed that she can't cast mu...

Newbie

my wife have iphone with google home installed, i have android with google home installed. we have 3 different google nest mini 2nd gen smart speakers which we use constantly to cast music from our p...

MihailY

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist starts over after a certain amount of time

PlanPremiumCountryFinlandDeviceiPhone 13Operating SystemiOS 16.0 My Question or IssueSpotify has started to restart my playlist/queue after a few songs. I don’t know how many songs exactly but this usually starts if I reopen the app after closing it....

Newbie

Plan Premium Country Finland Device iPhone 13 Operating System iOS 16.0   My Question or Issue Spotify has started to restart my playlist/queue after a few songs. I don’t know how many...

OscarDC

Moderator

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Liked Songs" playlist wont stop Enhancing itself after I turn off Enhance

Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the second I close out of that playlist and then go back to ...

Regular

Currently, my "Liked Songs" playlist is Enhanced. I don't want it Enhanced anymore, because I want to be able to download the playlist. Every time I turn off Enhance and download the songs, the s...

stuartmdmusic

Newbie

5281 Views

10 replies

1 likes

  • 5281 Views
  • 10 replies
  • 1 likes

Superuser Contribution Problemas para reproducir por cable y Bluetooth

Pasa que cada vez que conecta mi dispositivo (teléfono) a mi automóvil por cable usb resproduce una canción y se pausa, y no me deja cambie canción ni mada, tengo que meterme a la aplicación cerrarala y abrila nuevamente para que funcione normal, lo ...

Visitor

Pasa que cada vez que conecta mi dispositivo (teléfono) a mi automóvil por cable usb resproduce una canción y se pausa, y no me deja cambie canción ni mada, tengo que meterme a la aplicación cerraral...

Eni

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes