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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407709 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279031 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178634 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I miss the ability to both search my Liked Songs as well as have the scroll toggle (on the right) appear so that I can easily go far back into the playlist without wearing out my thumbs trying to speed scroll… these features are not new ideas, it see...
I miss the ability to both search my Liked Songs as well as have the scroll toggle (on the right) appear so that I can easily go far back into the playlist without wearing out my thumbs trying to spe...
Casual Listener
1242 Views
5 replies
0 likes
My shuffle isn’t working since upgrading to premiumPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
My shuffle isn’t working since upgrading to premium Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Wi...
Newbie
500 Views
2 replies
0 likes
My homepage currently has “Icons of Black LGBTQ+ Music” to which I have no desire to listen. Is there a way to remove this as a premium account holder?
My homepage currently has “Icons of Black LGBTQ+ Music” to which I have no desire to listen. Is there a way to remove this as a premium account holder?
Visitor
3698 Views
10 replies
11 likes
PlanPremiumCountryMexico DeviceiPhone 13Operating SystemiOS 16.5.1 My Question or IssueMy Spotify app states that it has 123MB worth of cache. But whenever I try to click on the “Clear cache” button, it has no effect. I already tried deinstalling the...
Plan Premium Country Mexico Device iPhone 13 Operating System iOS 16.5.1 My Question or Issue My Spotify app states that it has 123MB worth of cache. But whenever I try to cl...
Moderator
1201 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,When I start a song on my iPhone it crashes after about five seconds. I tried to uninst...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
Spotify Star
450 Views
1 replies
0 likes
Free/Premium: Premium Device: Apple Watch Series 4, watchOS 9 My Question or Issue: So I realise this is probably not a huge issue for a lot of people but I listen to music a lot on my watch so a significant amount of the hours I spend listening to s...
Free/Premium: Premium Device: Apple Watch Series 4, watchOS 9 My Question or Issue: So I realise this is probably not a huge issue for a lot of people but I listen ...
Music Fan
1026 Views
1 replies
2 likes
PlanPremiumCountryItalyDeviceiPhone XS, Apple Watch Series 7 LTEOperating SystemiOS 16.5 and Watch 0S 9.5.1 Spotify App version 8.8.44.458 My Question or IssueHi! I always go for a walk with my Watch Series 7 LTE without my phone, and with AirPods 3 ...
Plan Premium Country Italy Device iPhone XS, Apple Watch Series 7 LTE Operating System iOS 16.5 and Watch 0S 9.5.1 Spotify App version 8.8.44.458 My Question or Issu...
Music Fan
1114 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 13.4.1 Whenever I navigate to my list of Liked songs on my phone, it's blank and says Something went wrongHave another go?and then a Try Again button. This issue has persisted through ...
Plan Premium Country United States Device iPhone XR Operating System iOS 13.4.1 Whenever I navigate to my list of Liked songs on my phone, it's blank and says Something went ...
Moderator
8697 Views
5 replies
0 likes
PlanFreeCountrySlovakiaDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExact songs (playlists and albums work correctly) in search are not working, it will show something wrong, please try again later button. Tried logging out/in and...
Plan Free Country Slovakia Device iPhone 12 mini Operating System iOS 16.5 My Question or Issue Exact songs (playlists and albums work correctly) in search are not working, it will s...
Casual Listener
899 Views
2 replies
0 likes
I really like the numbered mix tapes (1..6), they fit my taste a lot better than e. g. the genre mix tapes. About two years ago, they disappears from the home page. I was first really disappointed, only to discover that they were moved to Search —> M...
I really like the numbered mix tapes (1..6), they fit my taste a lot better than e. g. the genre mix tapes. About two years ago, they disappears from the home page. I was first really disappointed, o...
Casual Listener
538 Views
2 replies
0 likes
When I search for a song and select a playlist the player keeps jumping back to the previouse que after the first song is played. Really anoying when you want a mood playlist for a quiet evening and the list jumps back to your workoutlist or kids son...
When I search for a song and select a playlist the player keeps jumping back to the previouse que after the first song is played. Really anoying when you want a mood playlist for a quiet evening and ...
Moderator
1053 Views
5 replies
1 likes
I’ve been trying to sync some songs to listen on my Iphone and they won’t sync. I followed all the instructions but in most post it asks to “Enable local files sync from Desktop” on settings in your mobile device. However, on my phone it doesn’t show...
I’ve been trying to sync some songs to listen on my Iphone and they won’t sync. I followed all the instructions but in most post it asks to “Enable local files sync from Desktop” on settings in...
Moderator
498 Views
1 replies
0 likes
when i try to listen to my discover weekly, its displayed in shuffle, though, when i listen on my friend's account, its displayed not on shuffle and we both have the Spotify free plan.
when i try to listen to my discover weekly, its displayed in shuffle, though, when i listen on my friend's account, its displayed not on shuffle and we both have the Spotify free plan.
Moderator
631 Views
3 replies
0 likes
Ever since yesterday. I haven’t been able to skip songs (even after the hourly reset). I’ve already tried restarting and redownloading the app.
Ever since yesterday. I haven’t been able to skip songs (even after the hourly reset). I’ve already tried restarting and redownloading the app.
Visitor
7848 Views
6 replies
2 likes
help
help
Spotify Legend
411 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 12Operating SystemiOS 15 My Question or IssueI have a lot of playlists and the update removing the ability to search when I'm adding a song to the playlist means I have to scroll through all of them to find the...
Plan Premium Country Australia Device iPhone 12 Operating System iOS 15 My Question or Issue I have a lot of playlists and the update removing the ability to search when I'm adding a...
Regular
2183 Views
6 replies
0 likes
I recently uninstalled and reinstalled spotify in the same day. Since then, the app has changed and seems broken. I used to be able to see the new notifications tab where I could see who followed me and who likes my playlist but that is gone.In addit...
I recently uninstalled and reinstalled spotify in the same day. Since then, the app has changed and seems broken. I used to be able to see the new notifications tab where I could see who followed...
Moderator
380 Views
1 replies
0 likes
PlanFreeCountryAustralia My Question or IssueHow can I fix my problem, to toggle on the local files option and it said it’s been added to my library but local files isn’t showing in my library.
Plan Free Country Australia My Question or Issue How can I fix my problem, to toggle on the local files option and it said it’s been added to my library but local files isn’t showing in ...
Moderator
372 Views
1 replies
0 likes
I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile
I have so many playlists it is a terrible user experience to have to scroll through to select which playlist I am trying to add a song to on ios mobile
Moderator
423 Views
1 replies
0 likes
The scrolling on songs like forward scrolling and backward scrolling on songs is not working
The scrolling on songs like forward scrolling and backward scrolling on songs is not working
Moderator
501 Views
1 replies
0 likes
