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song banner won’t show the song/won’t show up at all when on another device

song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all
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1 Reply

Hey @IMSOBORED

 

Thanks for getting in touch about this and welcome to the Community! 

 

Could you let us know on which devices is this happening? Is it happening when you're using the Connect feature or when you're listening via Bluetooth as well? 

 

On another note, could you send us a screenshot where we can see the issue happening? We'll take a closer look. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.


Lastly, we'd like to know if this happens while using different internet connections. 

 

We'll be waiting for your reply. 

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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