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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37290 Views

41 replies

10 likes

  • 37290 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102890 Views

115 replies

12 likes

Other
  • 102890 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
  • 1316 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299235 Views

61 replies

16 likes

  • 299235 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125919 Views

19 replies

38 likes

  • 125919 Views
  • 19 replies
  • 38 likes

Superuser Contribution App and web browser not playing anything.

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

Visitor

Music and audiobooks are not accessible on app or web browser. Already tried troubleshooting with clearing cache and redownloading app, updating app, and more.

Eni

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhance for my Liked Songs keeps playing the same 'recommendations'.

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a recommendation comes up it is always the same songs ...

Music Fan

When Enhance is turned on in my liked songs folder I keep getting the same batch of songs included as recommendations in the same order. The rest of my playlist gets played randomly, but whenever a r...

Alex

Spotify Legend

605 Views

1 replies

1 likes

  • 605 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify now playing bar disappearing + VPN issue

bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears and killing the app doesn't bring it back, playing ...

Regular

bug in ios app where you have desktop app playing something while behind VPN and ios app doesn't keep up with whats playing on the desktop. Another issue is the now playing bar on ios app disappears ...

Vasil

Moderator

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same song starts to play in middle of every song

Hi all, Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutzy (attached image). I am unsure if Spotify chose this song t...

Casual Listener

Hi all,   Over the past week or two I have had an issue where the same song (not in any of my playlists) will play in the middle of a song I am listening to. The song is called "Rain" by Idutz...

AlejaR

Moderator

1679 Views

3 replies

1 likes

  • 1679 Views
  • 3 replies
  • 1 likes

Superuser Contribution Change Order of Tracks in favorite playlist

PlanPremiumCountryGermanyDeviceiPhone 11Operating SystemiOS 16.5 Hi, so I have the native favorite playlist and when I tap the heart the track is being added to it. On my Mac they are all in the right order, but on my iPhone they are exactly the othe...

Casual Listener

Plan Premium Country Germany Device iPhone 11 Operating System iOS 16.5   Hi,  so I have the native favorite playlist and when I tap the heart the track is being added to it. On m...

OscarDC

Moderator

3579 Views

5 replies

0 likes

  • 3579 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jeg har nå abonnert på Premium Duo. Hvordan får jeg oppgradert appen på iOS

Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.

Visitor

Jeg ønsker hjelp til å oppgradere appen (iOS) til mitt Premium Duo abonnement. Hvordan gjør jeg det? Det er telefonene vi benytter til å spille av musikk.

AlejaR

Moderator

760 Views

3 replies

0 likes

  • 760 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify and facebook logged out

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

Visitor

hello everyone,i'm a premium user of spotify and i just got logged out from spotify linking my account with facebook. i have an iphone. any ideas how to solve this problem?

Alex

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution I’m premium account But still ads

PlanPremiumCountryUS Device(iPhone 12Operating System(iOS 12.1 My Question or Issue I’m premium accountBut ads(both of audio or visual ads) while listening to regular music content I tried this logging out > restarting your device > logging back in t...

Casual Listener

Plan Premium Country US   Device (iPhone 12 Operating System (iOS 12.1   My Question or Issue   I’m premium account But ads(both of audio or visual ads) while listening to...

Not applicable

930 Views

4 replies

0 likes

  • 930 Views
  • 4 replies
  • 0 likes

Search bar and the download button are all gone in the liked song playlist.

After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at this point considered in have 2k+ songs in there.

Casual Listener

After the update, the search bar, filters, and download button in my liked songs disappeared. I have to manually search a song I want to find, making the liked songs playlist practically useless at t...

user-removed

Not applicable

5036 Views

4 replies

5 likes

  • 5036 Views
  • 4 replies
  • 5 likes

Superuser Contribution "Something went wrong" when using Hey Siri to play a song

PlanPremiumCountryUSDeviceiPhone 14 Pro MaxOperating SystemiOS 16.5My Question or IssueWhen I use "Hey Siri" to play a song through Spotify, I initially get an error, and a message that "something went wrong." When I try a second time right after, it...

Newbie

  Plan Premium Country US Device iPhone 14 Pro Max Operating System iOS 16.5 My Question or Issue When I use "Hey Siri" to play a song through Spotify, I initially get an error, and a ...

Dian

Spotify Legend

2303 Views

1 replies

0 likes

  • 2303 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Spotify free) songs from search won’t play

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many times I reload. My internet connection is 100% fine ...

Visitor

Whenever I search a song on spotify and click on it, it sends me to a blank page that says “something went wrong, have another go?” with a reload option below it. It doesn’t work no matter how many t...

Dian

Spotify Legend

2323 Views

7 replies

0 likes

  • 2323 Views
  • 7 replies
  • 0 likes

Why can’t i see the lyrics?

When i click on any song i can’t see the lyrics like i usually can.

Casual Listener

When i click on any song i can’t see the lyrics like i usually can.

MintPixels

Casual Listener

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played and searched song doesn’t display when I click on it

I clicked on my recently played song and itdidn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. Does anyone know how to fix this? Because I’ve tried updating ...

Newbie

  I clicked on my recently played song and it didn’t display it and says it has trouble loading l, and when I clicked on my recent song it didn’t display as well and had trouble loading too. D...

Eni

Moderator

650 Views

1 replies

0 likes

Other
  • 650 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to remove ALL downloaded songs

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, that would take way too long.

Newbie

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, ...

OscarDC

Moderator

18001 Views

5 replies

0 likes

  • 18001 Views
  • 5 replies
  • 0 likes

Why aren't my playlists not staying in the custom order I put them in?

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to some irrelevant order. Not sure why the playlists w...

Casual Listener

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to ...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback Continuously Skipping Backwards

PlanPremium CountryUSA DeviceiPhone SE (2020) Operating SystemiOS 16.4.1 My Question or Issue(Spotify Version 8.8.26)When holding down the (<<) button on the iOS Lock Screen to rewind 10s, the app continues skipping backwards continuously, even after...

Regular

Plan Premium   Country USA   Device iPhone SE (2020)   Operating System iOS 16.4.1   My Question or Issue (Spotify Version 8.8.26) When holding down the (<<) b...

OscarDC

Moderator

3785 Views

13 replies

1 likes

  • 3785 Views
  • 13 replies
  • 1 likes

Superuser Contribution Albums not loading

PlanPremium FamilyCountryUSADeviceIphone XOperating SystemIOS 12.2 My Question or Issue Albums not loading. I am just getting a blank black screen. I can only play music from artist popular list or playlists. If reloading spotify, I get an error mess...

Newbie

Plan Premium Family Country USA Device Iphone X Operating System IOS 12.2   My Question or Issue   Albums not loading. I am just getting a blank black screen. I can only play mus...

ej808

Visitor

7967 Views

20 replies

21 likes

  • 7967 Views
  • 20 replies
  • 21 likes

Superuser Contribution You are now being redirected

 PlanFamily Premium CountryUSA DeviceiPhone 14 ProOperating SystemiOS 16.1 Issue: every single time i minimize the app to do other things on my phone and go back to the app i get the message (see attached) it's driving me nuts i've cleared cache, did...

Regular

  Plan Family Premium   Country USA   Device iPhone 14 Pro Operating System iOS 16.1   Issue: every single time i minimize the app to do other things on my phone and go bac...

Novy

Moderator

25735 Views

80 replies

17 likes

  • 25735 Views
  • 80 replies
  • 17 likes

Superuser Contribution Can't duplicate song on a playlist

PlanPremiumCountryUSADeviceiPhone 14Operating System(iOS 16.5 My Question or IssueI'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to be resolved. As a dedicated user of six years now, it's really frustrating h...

Newbie

Plan Premium Country USA Device iPhone 14 Operating System (iOS 16.5   My Question or Issue I'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to ...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes