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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

  • 30714 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95435 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

  • 293862 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123772 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Albums not loading

PlanPremium FamilyCountryUSADeviceIphone XOperating SystemIOS 12.2 My Question or Issue Albums not loading. I am just getting a blank black screen. I can only play music from artist popular list or playlists. If reloading spotify, I get an error mess...

Newbie

Plan Premium Family Country USA Device Iphone X Operating System IOS 12.2   My Question or Issue   Albums not loading. I am just getting a blank black screen. I can only play mus...

ej808

Visitor

7724 Views

20 replies

21 likes

  • 7724 Views
  • 20 replies
  • 21 likes

Superuser Contribution You are now being redirected

 PlanFamily Premium CountryUSA DeviceiPhone 14 ProOperating SystemiOS 16.1 Issue: every single time i minimize the app to do other things on my phone and go back to the app i get the message (see attached) it's driving me nuts i've cleared cache, did...

Regular

  Plan Family Premium   Country USA   Device iPhone 14 Pro Operating System iOS 16.1   Issue: every single time i minimize the app to do other things on my phone and go bac...

Novy

Moderator

25186 Views

80 replies

17 likes

  • 25186 Views
  • 80 replies
  • 17 likes

Superuser Contribution Can't duplicate song on a playlist

PlanPremiumCountryUSADeviceiPhone 14Operating System(iOS 16.5 My Question or IssueI'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to be resolved. As a dedicated user of six years now, it's really frustrating h...

Newbie

Plan Premium Country USA Device iPhone 14 Operating System (iOS 16.5   My Question or Issue I'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to ...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

iOS iPhone app went back to old version?

PlanPremiumCountryUS My Question or IssueAbout a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when someone liked or followed your playlists. A few days ago, it went back...

Newbie

Plan Premium Country US   My Question or Issue About a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when so...

Robert3342

Casual Listener

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Like Icon is missing

PlanPremiumCountryNorwayDeviceIphone 12 Pro MaxOperating SystemIOS 14.2 My Question or IssueMy like icon is missing and when I swipe left on a song, I get the "Add to playlist" promt instead of it adding the song to "liked songs." I've tried clean re...

Casual Listener

Plan Premium Country Norway Device Iphone 12 Pro Max Operating System IOS 14.2   My Question or Issue My like icon is missing and when I swipe left on a song, I get the "Add to playlis...

TimboSlice9

Visitor

1235 Views

3 replies

1 likes

  • 1235 Views
  • 3 replies
  • 1 likes

Superuser Contribution Buttons going unresponsive

PlanPremiumCountryUnited KingdomDeviceiPhone 13 My Question or IssueRecently a few of the buttons have randomly been going unresponsive and don’t start working again for a while later. ‘Delete playlist’ ‘Make playlist private’ and ‘Change Image’ (on ...

Casual Listener

  Plan Premium Country United Kingdom Device iPhone 13   My Question or Issue Recently a few of the buttons have randomly been going unresponsive and don’t start working again for ...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Custom order in playlist not available anymore

PlanPremiumCountry MéxicoDeviceiPhone 12Operating SystemiOS 14.5.1My spotify was updated like 7 days ago and playlist order changed, previous to this version I was able to show playlist based on a custom order, now, I cannot see this option anymore, ...

Casual Listener

Plan Premium Country México Device iPhone 12 Operating System iOS 14.5.1 My spotify was updated like 7 days ago and playlist order changed, previous to this version I was able to show play...

bigunzzz

Roadie

8901 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution ios problem

cant play the songs you select abd it forces you to subscribe premium, the option to play songs reverse is disabled ang also cant fast forward song parts to the lyrics you want.PlanFreeCountryIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late ...

Visitor

cant play the songs you select abd it forces you to subscribe premium, the option to play songs reverse is disabled ang also cant fast forward song parts to the lyrics you want. Plan Free Country ...

Vasil

Moderator

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

[Iphone 14pro] Music will stop and queue will be filled with random "recommended" songs. Love it :D

PlanPremium FamilyCountryEUDeviceIphone 14ProOperating SystemIOS 16.5 My Question or IssueRecently the music will stop playing mid-song (this is the sucky part) and when I command siri or press play myself, the app will start playing "Playing recomme...

Casual Listener

Plan Premium Family Country EU Device Iphone 14Pro Operating System IOS 16.5   My Question or Issue Recently the music will stop playing mid-song (this is the sucky part) and when I co...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
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Superuser Contribution Carplay home screen changes

The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to. How can I change my home screen to include the items I want? as as rece...

Visitor

The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to.   How can I c...

EB311

Visitor

4456 Views

5 replies

4 likes

  • 4456 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution Daily Mixes gone from Made for You on iOS and iPadOS

PlanPremium CountryUnited Kingdom DeviceiPhone 13 Pro, iPad Pro) Operating SystemiOS 16.4.1(a) My Question or IssueRecently my Daily Mixes have disappeared from the Made for You section on the iOS and iPadOS Spotify apps to be replaced by AI DJ. I ha...

Casual Listener

Plan Premium   Country United Kingdom   Device iPhone 13 Pro, iPad Pro)   Operating System iOS 16.4.1(a)   My Question or Issue Recently my Daily Mixes have disappear...

krisr99

Casual Listener

2224 Views

5 replies

1 likes

  • 2224 Views
  • 5 replies
  • 1 likes

Superuser Contribution Problem with queue and Spotify Connect

I'm on a premium family planUsing iPhone 11pro - iOS 13.3.1Spotify ConnectYamaha RX-A670 Receiver - latest firmware as of postdateUSAHave restarted phoneUpdated to latest SpotifyDid a clean uninstall/reinstall of SpotifyProblem has been going on sinc...

Visitor

I'm on a premium family plan Using iPhone 11pro - iOS 13.3.1 Spotify Connect Yamaha RX-A670 Receiver - latest firmware as of postdate USA Have restarted phone Updated to latest Spotify Did a c...

jakestyles

Regular

2143 Views

3 replies

4 likes

  • 2143 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shazam stopped synchronising songs, the fix recommended by Spotify excludes old / previous songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) A lot of users have had an issue with Shazam not uploading new songs to the Shazam playlist on Spotify. According...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   A lot of users have had an is...

vitrioleater

Regular

5019 Views

4 replies

7 likes

Shazam
Shazam Playlist
  • 5019 Views
  • 4 replies
  • 7 likes

Superuser Contribution sorting options not available on iOS device

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 16.5 My Question or IssueI am unable to use the sorting options in the edit playlist menu on my mobile app i have made sure the “custom order” option is checked in the sorting menu, i have uninstall...

Newbie

Plan Free Country USA Device iPhone 8 Operating System iOS 16.5   My Question or Issue I am unable to use the sorting options in the edit playlist menu on my mobile app    ...

Yordan

Moderator

555 Views

1 replies

0 likes

bugs
iOS
sorting
  • 555 Views
  • 1 replies
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Superuser Contribution The playlist is not synchronised between devices

PlanPremiumCountryUkraineDeviceiPhone 14 pro maxOperating SystemiOS 16.5Spotify Version8.8.38.508 My Question or Issuewhen I hide music in a playlist, it's not actually hidden, and the playlist is out of sync

Casual Listener

Plan Premium Country Ukraine Device iPhone 14 pro max Operating System iOS 16.5 Spotify Version 8.8.38.508   My Question or Issue when I hide music in a playlist, it's not actually h...

Lyubka

Moderator

877 Views

3 replies

0 likes

  • 877 Views
  • 3 replies
  • 0 likes

Superuser Contribution i don’t have lyrics

my account doesn’t have lyrics, before it did but they suddenly wouldn’t show. when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. however, i don’t have them on my phone now. how do i fix this?

Regular

my account doesn’t have lyrics, before it did but they suddenly wouldn’t show.    when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. howev...

Yordan

Moderator

603 Views

2 replies

1 likes

  • 603 Views
  • 2 replies
  • 1 likes

Superuser Contribution Enhanced won’t stay disabled.

PlanPremiumCountryUsaDeviceiPhone 12 Pro Max. Operating SystemiOS 16 My Question or IssueOnce the enhanced feature came out, I turned it on for one of my playlists, now everytime I leave the app, I have to turn it off always and when I don’t have goo...

Visitor

Plan Premium Country Usa Device iPhone 12 Pro Max.  Operating System iOS  16   My Question or Issue Once the enhanced feature came out, I turned it on for one of my playlists...

Alex

Spotify Legend

1551 Views

10 replies

0 likes

  • 1551 Views
  • 10 replies
  • 0 likes

Superuser Contribution Fast forward and fast rewind exception

PlanPremiumCountry : TaiwanDevice : iPhone 14iOS 16.5My Question or Issue :Connecting to the device, pressing fast forward and fast backward is abnormal and cannot be stopped.

Casual Listener

Plan Premium Country : Taiwan Device : iPhone 14 iOS 16.5 My Question or Issue : Connecting to the device, pressing fast forward and fast backward is abnormal and cannot be stopped.  

Alex

Spotify Legend

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

What'smaximum audio rate Apple Watch can reach when streaming from Spotify?

maximum audio rate Apple Watch SE 2nd gen can reach when streaming from Spotify, Tidal or Apple Music? I assume it's Bluetooth 5.3 but will it be lossless quality? If not, what's the maximum? How much we depend on the quality of earphones being used ...

Casual Listener

maximum audio rate Apple Watch SE 2nd gen can reach when streaming from Spotify, Tidal or Apple Music? I assume it's Bluetooth 5.3 but will it be lossless quality? If not, what's the maximum? How muc...

ToolboxT

Roadie

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes