Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27547 Views
  • 13 replies
  • 33 likes
  • 27547 Views
  • 13 replies
  • 33 likes

Displaying cover art wrong size and other bugs concerning the screen

Ok why this ? Why when clicking next song, cover art change size ?????  and  also why when you move a bit a song with no lyrics (up to bottom) the corner at the top stay rounded ???? Why PlanPremiumCountryFranceDeviceiPhone SE 2nd genOperating System...

304327FA-2154-494B-8231-46253C729B10.png A97CB686-E221-4F11-9528-4705EF37EFC2.png
  • Casual Listener
  • Ok why this ? Why when clicking next song, cover art change size ?????  and  also why when you move a bit a song with no lyrics (up to bottom) the corner at the top stay rounded ???? Why  ...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

1000+ more downloaded songs than liked songs

PlanPremiumCountrySpainDevice(iPhone 11)Operating System(iOS 16) My Question or IssueIm trying to save up storage space and noticed that I have over 1000 more downloaded songs than liked songs. I can’t figure out where those songs are and I need to k...

  • Newbie
  • Plan Premium Country Spain Device (iPhone 11) Operating System (iOS 16)   My Question or Issue Im trying to save up storage space and noticed that I have over 1000 more downloaded song...
  • CrankShade
  • Regular
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t get podcasts to download to iPhone over WiFi

I have tried all the solutions other folks have posted. It doesn’t work. I literally only downloaded this app for ONE PODCAST and it will not download. I’ve tried others and they won’t either. Every other app I have downloads fine, including podcasts...

  • Regular
  • I have tried all the solutions other folks have posted. It doesn’t work. I literally only downloaded this app for ONE PODCAST and it will not download. I’ve tried others and they won’t either. Every ...
  • starkindustries
  • Casual Listener
  • 23160 Views
  • 26 replies
  • 2 likes
  • 23160 Views
  • 26 replies
  • 2 likes

Superuser Contribution Spotify doesnt show up in ios Shortcuts

PlanPremiumCountryUSA DeviceiPhone 11 ProOperating SystemiOS 13.2 My Question or IssueWith the new Spotify update I saw that Siri started supporting Spotify queries. I also saw a shortcut being suggested in the Shortcuts ios app. The shortcut was som...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 11 Pro Operating System iOS 13.2   My Question or Issue With the new Spotify update I saw that Siri started supporting Spotify queries. I...
  • Inaldor
  • Newbie
  • 197504 Views
  • 14 replies
  • 17 likes
  • iOS
    shortcuts
    Siri
  • 197504 Views
  • 14 replies
  • 17 likes

Superuser Contribution I have 6000 songs downloaded to my phone taking up 60gb? Is this normal

PlanPremiumCountryUKDeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueI am just wondering if this is the norm. My friend has 4500 downloaded and it’s taking up 14gb, before anyone suggests it, my cache is empty and was only 200mb. That’s ...

  • Visitor
  • Plan Premium Country UK Device iPhone 12 Pro Operating System iOS 16   My Question or Issue I am just wondering if this is the norm. My friend has 4500 downloaded and it’s taking up 14...
  • Lyubka
  • Moderator
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution “Broadcast Device Status” Setting is completely gone despite it being there before(IPad)

PlanFreeDeviceiPad 7th GenOperating SystemiPadOS 15.7 My Question or IssueSo for a while I’ve been able to broadcast whatever I’ve been listening to on my iPad to my Discord status using the mobile app(I have never had to have the browser version ope...

  • Casual Listener
  • Plan Free Device iPad 7th Gen Operating System iPadOS 15.7   My Question or Issue So for a while I’ve been able to broadcast whatever I’ve been listening to on my iPad to my Discord st...
  • Lyubka
  • Moderator
  • 1643 Views
  • 1 replies
  • 0 likes
  • 1643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple watch does not make all playlists available when not connected to phone

PlanPremiumCountry DeviceApple Watch 3Operating SystemWatch OS 7.1 My Question or IssueWhen the watch is not connected to the phone using the new streaming feature, the watch only allows the first 20 playlists to be loaded (when you scroll down it do...

  • Regular
  • Plan Premium Country   Device Apple Watch 3 Operating System Watch OS 7.1   My Question or Issue When the watch is not connected to the phone using the new streaming feature, the ...
  • MattSh
  • Visitor
  • 3858 Views
  • 16 replies
  • 0 likes
  • 3858 Views
  • 16 replies
  • 0 likes

Superuser Contribution cannot login to old iphone

PlanPremiumCountryUSDeviceiPhone 5Operating SystemiOS 10 My Question or Issuei`m currently using a premium account in my main phone, a iphone 8. since it got so busy while i`m working, i tried to use spotify in my old iphone 5. i downloaded the app s...

  • Casual Listener
  • Plan Premium Country US Device iPhone 5 Operating System iOS 10   My Question or Issue i`m currently using a premium account in my main phone, a iphone 8. since it got so busy while i`...
  • OscarDC
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to play downloaded podcasts in shuffle mode?

Plan: PremiumCountrySpainDeviceiPhone 12 miniOperating SystemiOS 15 My Question or IssueHi, All I can't find the shuffle option when I download items from a podcast. I can only play the newest or the oldest. I usually listen to everything, music, pod...

  • Newbie
  • Plan:  Premium Country Spain Device iPhone 12 mini Operating System iOS 15   My Question or Issue Hi, All   I can't find the shuffle option when I download items from a pod...
  • lshalev
  • Casual Listener
  • 1405 Views
  • 2 replies
  • 0 likes
  • iOS
    podcast
  • 1405 Views
  • 2 replies
  • 0 likes

Superuser Contribution certain songs are not on spotify

so I was trying to find "fashion week" by blackbear and "formation" by Beyoncé and the are not on Spotify? so i was wondering why they aren't on there.

  • Newbie
  • so I was trying to find "fashion week" by blackbear and "formation" by Beyoncé and the are not on Spotify? so i was wondering why they aren't on there.
  • a2231
  • Visitor
  • 4542 Views
  • 5 replies
  • 2 likes
  • 4542 Views
  • 5 replies
  • 2 likes

Superuser Contribution Apple Watch volume control unresponsive/laggy

Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to stop. Look at the watch. And rotate the crown 5-6 ...

  • Casual Listener
  • Spotify volume control in AW is extremely clunky. My primary use case is to listen to music when I'm running. Sometime I need to lower the volume urgently and it's impossible to do quickly. I need to...
  • AlejaR
  • Moderator
  • 2334 Views
  • 7 replies
  • 4 likes
  • 2334 Views
  • 7 replies
  • 4 likes

Superuser Contribution Extended history will not download to Spotify but instead sits in my files

Device- IPhone SE 2020 My Question or IssueSo I downloaded the extended history on my IPhone got the email and downloaded it and everything but for some reason it will not download to the actual Spotify app and I can’t seem to figure it out! I am rea...

  • Visitor
  • Device- IPhone SE 2020   My Question or Issue So I downloaded the extended history on my IPhone got the email and downloaded it and everything but for some reason it will not download to the ...
  • AlejaR
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Lyrics not available on my device

Can you help with this problem please ? On my IPhone X no lyrics, on Nokia lyrics available, on IPhone 14 no lyrics. Are lyrics not available on IPhones ? Looking forward to hearing from you.

  • Visitor
  • Can you help with this problem please ? On my IPhone X no lyrics, on Nokia lyrics available, on IPhone 14 no lyrics. Are lyrics not available on IPhones ? Looking forward to hearing from you.
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs being replaced without consent.

Plan : Duo Free/Premium : PremiumCountry : India Device : All devicesOperating System : iOS12/14/16, Macos 12, Windows10/11, Android 10/11 Songs in my playlist are being replaced without my consent.I have previously reported this issue via twitter bu...

  • Casual Listener
  •   Plan : Duo  Free/Premium : Premium Country : India   Device : All devices Operating System : iOS12/14/16, Macos 12, Windows10/11, Android 10/11   Songs in my playlist ar...
  • MihailY
  • Moderator
  • 404 Views
  • 5 replies
  • 0 likes
  • 404 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Local Files Won't Play on IOS

Iv'e had spotify for years while using the local files feature to listen to my favorite songs that aren't on spotify. However, for some reason when I recently tried to add a new song via the local files, when synced to my IOS device it won't play on ...

  • Regular
  • Iv'e had spotify for years while using the local files feature to listen to my favorite songs that aren't on spotify. However, for some reason when I recently tried to add a new song via the local fi...
  • Yordan
  • Moderator
  • 6270 Views
  • 14 replies
  • 2 likes
  • 6270 Views
  • 14 replies
  • 2 likes

Playing different songs then the one I clicked on and doesn’t play my song

My Spotify when I click on a song that I want to play like makes me listen to other songs and then eventually I get to listen to the song I clicked on but it used to play the song I wanted first and bows it’s making me mad

  • Visitor
  • My Spotify when I click on a song that I want to play like makes me listen to other songs and then eventually I get to listen to the song I clicked on but it used to play the song I wanted first an...
  • ToolboxT
  • Roadie
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

I have deleted my old acc and trying to add that old email in new but can’t

When I try to add this email, It is showing that an account with this email already exist and when I try to login it is showing that there is no account with this Email id

  • Visitor
  • When I try to add this email, It is showing that an account with this email already exist and when I try to login it is showing that there is no account with this Email id
  • ToolboxT
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

I can't play any podcast on my device

Hello good evening, I need help, I can't play any podcast on my spotify and I don't know why, my cell phone is an iphone x

  • Visitor
  • Hello good evening, I need help, I can't play any podcast on my spotify and I don't know why, my cell phone is an iphone x
  • ToolboxT
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop shuffle? I want to play 1 artist but it shuffles. I'mPremium.

I want to play 1 single artist. For example, I search Sara Bareilles. I want to play to her music. I touch the green circle with triangle, and the next song is another artist (Bieber, Katy Perry). I only want to hear Sara Bareilles, how do I stop the...

  • Visitor
  • I want to play 1 single artist. For example, I search Sara Bareilles. I want to play to her music. I touch the green circle with triangle, and the next song is another artist (Bieber, Katy Perry). ...
  • Alex
  • Spotify Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

How can I listen to a whole song in Liked song?

On my iPhone, I can only listen a mixed songs and I am not able to listen to a whole song in the liked song. I can only listen some part of it. how can I not listen to a mixed song and listen a song what I want with whole music?

  • Casual Listener
  • On my iPhone, I can only listen a mixed songs and I am not able to listen to a whole song in the liked song. I can only listen some part of it. how can I not listen to a mixed song and listen a song ...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes