Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
74625 Views
16 replies
37 likes

74625 Views
16 replies
37 likes

Spotify not loading

My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For like 3 weeks. I’ve uninstalled it, cleared cache, upda...

moonie10
Casual Listener
My Spotify won’t load to play music, search or use features in app. It gets stuck on the loading screen. It is not letting me download songs, or play music consistently and it keeps crashing. For lik...
2023-03-15 3:32:55 AM
2023-03-15 2:09:54 PM
kaworu_bloodpaw
Roadie
484 Views
2 replies
0 likes

484 Views
2 replies
0 likes

Solved!!Superuser Contribution Playlist delete function not working on iPhone

When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.

ShahLovesMusic
Casual Listener
When I go to my playlist, I press three dot button, I select delete. It does not delete. My app is up to date, I logged out, restarted my phone, logged in. Still the same.
2023-03-10 8:22:40 AM
2023-03-15 8:16:04 AM
ShahLovesMusic
Casual Listener
567 Views
2 replies
0 likes

567 Views
2 replies
0 likes

My music keeps pausing across all of my devices.

About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually download every song before I listen to it. I’ve tried ...

user-removed
Visitor
About every minute or so, my music pauses. I’ve tried it on my laptop, my phone, and my desktop, but the only thing that helps is going offline, but then it becomes irritating to have to manually dow...
2023-03-15 1:39:56 AM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Superuser Contribution Problem with recent play grid on the home screen (iOS and Desktop app)

DeviceiPhone XROperating SystemWindows 11 My Question or IssueI listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red circle, only recently listened to podcasts. In screenshots from other p...

vanyalosk
Casual Listener
Device iPhone XR Operating System Windows 11 My Question or Issue I listen to music very often and sometimes podcasts. Nothing from music ever appears in the grid surrounded by a red cir...
2023-03-09 1:08:13 AM
2023-03-14 10:01:52 PM
AlejaR
Moderator
503 Views
3 replies
0 likes

503 Views
3 replies
0 likes

Superuser Contribution No internet - Listening to Downloaded Music

PremiumCountryUK and Sailing across the AtlanticDeviceIphone 6sOperating Systemios 15.7 My Question or Issue Hi, can you tell me how many days my downloaded music can be available without an internet connection - I am crossing the Oceans - I have PRE...

GatesideGhost
Newbie
Premium Country UK and Sailing across the Atlantic Device Iphone 6s Operating System ios 15.7 My Question or Issue Hi, can you tell me how many days my downl...
2023-03-13 8:23:58 PM
2023-03-14 9:23:59 PM
AlejaR
Moderator
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

un lien s'affiche dès que je me connecte sur l'application

j'ai changé de forfait (premium à duo) il y a 2 jours et dès que je me connecte sur l'appli spotify avec mon iphone un lien s'affiche pour que j'accepte le spotify duo ce que j'ai déja fait depuis 2 jours. j'ai une image pour illustrer mon propos

New user
Visitor
j'ai changé de forfait (premium à duo) il y a 2 jours et dès que je me connecte sur l'appli spotify avec mon iphone un lien s'affiche pour que j'accepte le spotify duo ce que j'ai déja fait depuis 2...
2023-03-14 7:34:08 PM
2023-03-14 8:52:39 PM
BabyEcho0_YT
Roadie
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

Superuser Contribution Different font style on some of my playlists

PlanPremiumCountryUSDeviceiPhone 13 Pro Operating SystemiOS 15.1.1 My Question or IssueOn a couple of my playlists, even ones with emojis with “+” & “=“ signs; I see a weird spaced out text font style which happened yesterday night when I first opene...

user-removed
Visitor
Plan Premium Country US Device iPhone 13 Pro Operating System iOS 15.1.1 My Question or Issue On a couple of my playlists, even ones with emojis with “+” & “=“ signs;...
2021-12-03 7:58:14 PM
2023-03-14 3:05:54 PM
chunnn
Visitor
1863 Views
2 replies
0 likes
font size
font style
iOS
iphone

1863 Views
2 replies
0 likes

The enhanced button feature is missing, why can’t i use it

It was available yesterday, now it’s not, was it removed?

Tom4er
Visitor
It was available yesterday, now it’s not, was it removed?
2023-03-09 4:05:19 PM
2023-03-14 2:38:05 PM
BoredMurphy
Newbie
782 Views
3 replies
3 likes

782 Views
3 replies
3 likes

Superuser Contribution Trouble with Playlist

I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I just restart/reshuffle it (with the exception that ev...

RodneyN
Casual Listener
I have a playlist that I play in the car and at the gym. It's the same playlist of about 500 or so songs. In the past, I've been able to play through all these songs, the playlist stops and then I ju...
2023-03-10 3:53:45 PM
2023-03-14 2:18:53 PM
RodneyN
Casual Listener
422 Views
2 replies
0 likes

422 Views
2 replies
0 likes

Skipping to random song

PlanPremiumCountryBrazilDeviceiPhone 8 PlusOperating SystemiOS 12.1 My Question or IssueAt ~2 min whenever I’m listening to a song, it puts another song called negative by polochev. I HATE this song and had never heard about it in my life until it st...

rflrst
Visitor
Plan Premium Country Brazil Device iPhone 8 Plus Operating System iOS 12.1 My Question or Issue At ~2 min whenever I’m listening to a song, it puts another song called negative by po...
2019-07-24 10:42:46 PM
2023-03-14 11:29:41 AM
NeptuneBlood
Newbie
1314 Views
4 replies
2 likes
bug
random song plays

1314 Views
4 replies
2 likes

Superuser Contribution Recently played has moved

PlanPremium Country DeviceiPhone SE 2020 My Question or IssueHello I noticed recently played has moved to the bottom of the screen. I use this often. Is there a way to have it appear at the top?

mikesail
Newbie
Plan Premium Country Device iPhone SE 2020 My Question or Issue Hello I noticed recently played has moved to the bottom of the screen. I use this often. &...
2023-03-13 2:05:24 AM
2023-03-14 7:06:38 AM
MihailY
Moderator
332 Views
1 replies
0 likes
CarPlay recently plyed

332 Views
1 replies
0 likes

Superuser Contribution Mobile App Glitches Won't Stop

PlanDuo PremiumCountryUnited StatesDevice(iPhone 13)Operating System(iOS 16.1.1) My Question or IssueThis started on Thursday, March 9 2023. At first, the app would crash in the middle of listening to a playlist. I would start it up again and the sam...

lethal_lees
Casual Listener
Plan Duo Premium Country United States Device (iPhone 13) Operating System (iOS 16.1.1) My Question or Issue This started on Thursday, March 9 2023. At first, the app would crash in ...
2023-03-11 9:59:27 PM
2023-03-14 6:19:16 AM
MihailY
Moderator
7220 Views
3 replies
2 likes
iphone
March 2023
mobile app crashes

7220 Views
3 replies
2 likes

Superuser Contribution Spotify looks different for me than my friends?

PlanFreeDeviceiPhone SE 2nd GenMy Question or Issuehello!I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using it on my iPhone, and it’s completely different- I can’t add so...

boop_soup
Newbie
Plan Free Device iPhone SE 2nd Gen My Question or Issue hello! I’ve been using Spotify for a number of years on my iPad and Chromebook and it’s worked w/o a hitch. however, I just started using...
2023-03-12 12:16:33 AM
2023-03-13 12:43:11 AM
Eni
Moderator
900 Views
1 replies
0 likes

900 Views
1 replies
0 likes

Superuser Contribution [iOS][Other] Reduce loud sounds compatibility with iPhones

On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased despite turning on quiet playback in Spotify’s settin...

Gruel1
Casual Listener
On my iPhone, I often have the “Reduce Loud Sounds” function turned on and set to the most reduction level at 75db. However, whenever this is turned on, sounds from Spotify’s playback is increased de...
2023-02-18 7:25:58 PM
2023-03-13 8:00:06 PM
AlejaR
Moderator
441 Views
1 replies
0 likes
iOS
Other

441 Views
1 replies
0 likes

Superuser Contribution Inquiry

PlanPremium Why cant i move between songs like I wantIf i add some songs to my queue,Once the song ends I can’t get back to it anymore.

Mahmeddismail
Newbie
Plan Premium Why cant i move between songs like I want If i add some songs to my queue,Once the song ends I can’t get back to it anymore.
2023-03-12 7:06:38 PM
2023-03-13 7:48:36 PM
AlejaR
Moderator
941 Views
1 replies
0 likes

941 Views
1 replies
0 likes

Superuser Contribution Frustration with new IOS update

The new IOS update has so many terrible new features. I really hope some of these things revert or at least have the option to revert because they truly are infuriating. 1). "Liked" songs no longer show when viewing full albums. This is so incredibly...

veganvadim
Regular
The new IOS update has so many terrible new features. I really hope some of these things revert or at least have the option to revert because they truly are infuriating. 1). "Liked" so...
2022-10-06 8:29:40 AM
2023-03-13 5:42:15 PM
veganvadim
Regular
486 Views
2 replies
5 likes

486 Views
2 replies
5 likes

Superuser Contribution Spotify keeps playing even if an audio from another app starts playing

Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the sounds overlap. It’s quite annoying tbh.Is there a...

BlackWhisper29
Visitor
Ever since I got the Iphone 13 Pro Max, I noticed this issue. If it is playing in the background and I open another app, say Instagram or TikTok, and play a video there, Spotify keeps playing and the...
2023-03-11 9:41:21 AM
2023-03-13 8:56:34 AM
Alex
Spotify Legend
1145 Views
1 replies
0 likes

1145 Views
1 replies
0 likes

Superuser Contribution Apple TV App - Screensaver not showing

Hello.The new Apple TV app is great, specially now that the logging issue is solved.The only remaining problem is the Apple TV screensaver which doesn't start when Spotify is running (unlike with others music apps).Thank you for looking into it !Rega...

padido
Casual Listener
Hello. The new Apple TV app is great, specially now that the logging issue is solved. The only remaining problem is the Apple TV screensaver which doesn't start when Spotify is running (unlike with...
2019-11-13 7:59:46 AM
2023-03-12 9:02:23 PM
padido
Casual Listener
6863 Views
15 replies
20 likes

6863 Views
15 replies
20 likes

Superuser Contribution Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened

Spotify App crashes on watchOS (Apple Watch) if local Downloads are being openedPlanPremiumCountryGermanyDevice(Apple Watch SE 2022 Model - latest Gen.)Operating System(watchOS 9.3 - latest) My Question or IssueSpotify App crashes on watchOS (Apple W...

jix_91
Newbie
Spotify App crashes on watchOS (Apple Watch) if local Downloads are being opened Plan Premium Country Germany Device (Apple Watch SE 2022 Model - latest Gen.) Operating System (watchOS 9.3 - ...
2023-01-29 4:32:20 PM
2023-03-12 8:28:32 PM
Eni
Moderator
1777 Views
7 replies
1 likes
bug
Crash
critical

1777 Views
7 replies
1 likes

Superuser Contribution [Mobile][Developer] ADD ON SCREEN LYRICS TO SONGS

NO, not GENIUS BEHIND THE LYRICS. We, as users, want a simple access to lyrics (preferable karaoke style with live feed), but to be honest even a simple text of FULL SONG LYRICS would be a GREAT improvement. Behind the lyrics does NOT show full lyric...

gabrriella
Casual Listener
NO, not GENIUS BEHIND THE LYRICS. We, as users, want a simple access to lyrics (preferable karaoke style with live feed), but to be honest even a simple text of FULL SONG LYRICS would be a GREAT impr...
2021-08-19 4:10:00 PM
2023-03-12 3:21:12 PM
cokeung
Casual Listener
4759 Views
3 replies
3 likes
Developer
Mobile

4759 Views
3 replies
3 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts