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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227273 Views

53 replies

13 likes

  • 227273 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152038 Views

507 replies

108 likes

  • 152038 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106386 Views

19 replies

38 likes

  • 106386 Views
  • 19 replies
  • 38 likes

Superuser Contribution IOS quantizes volume increments of 5 (0-5-10) Way to loud.

When using the Spotify app volume can only increase in steps of 5so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10.basically leaving 3 volumes available on the speaker device 0,5,10 where 0 is no volume, 5 is to soft, 10 i...

Newbie

When using the Spotify app volume can only increase in steps of 5 so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10. basically leaving 3 volumes available on the speaker...

OscarDC

Moderator

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Premium Abo for Pensioners over 70

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song timer quits when I’m viewing full lyrics on my iPad first gen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black Sabbath

There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq

Visitor

There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq

Alex

Spotify Legend

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Local Files not working in playlist iOS

PlanPremiumDeviceiPhone XsOperating SystemWindows 10 Heya!So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music not present on Spotify and I've had it on my pc and on my phone with no is...

Regular

Plan Premium Device iPhone Xs Operating System Windows 10   Heya! So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Why is queue button not visible on my iPhonexr screen

I don’t know what happened I just updated the version on my iPhone and queue button is not their . I can’t even forward or rewind the songs it’s not correct pls fix this issue

Visitor

I don’t know what happened I just updated the version on my iPhone and queue button is not their . I can’t even forward or rewind the songs it’s not correct pls fix this issue 

Loxer

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Spotify BMW ConnectedDrive option not showing in iOS

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart. PlanPremiumCountryPortugal DeviceiPhone 14 pro Operating SystemiOS 16.1

Newbie

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart.         Plan Premium Country Port...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Superuser Contribution BUG IOS: Repeat ad nauseam 8.7.78.426

Plan: PremiumCountry: USA Device: iPhone 13Operating System: IOS 15.6.1 My Question or Issue: The repeat button is gone. Now podcasts keep repeating ad nauseam after they finished. instead of just ending. Since there is no repeat button, there is no ...

Regular

Plan: Premium Country: USA   Device: iPhone 13 Operating System: IOS 15.6.1   My Question or Issue:  The repeat button is gone. Now podcasts keep repeating ad nauseam after...

Eni

Moderator

1066 Views

9 replies

0 likes

8.7.78.426
bug
iOS
  • 1066 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Enhanced playlist not working since last update

PlanPremiumCountryCanadaDeviceiPhone 5s - yes it is old, so am I, get over it.Operating SystemiOS 12.5.6Spotify version 8.7.4.1352Enhanced playlist will not work for me since the most recent update. It was working fine up to then. My premium account ...

Music Fan

Plan Premium Country Canada Device iPhone 5s - yes it is old, so am I, get over it. Operating System iOS 12.5.6 Spotify version 8.7.4.1352 Enhanced playlist will not work for me since the ...

sabaris333

Casual Listener

4112 Views

9 replies

0 likes

  • 4112 Views
  • 9 replies
  • 0 likes

Superuser Contribution Missing volume control iOS app

I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone. I need my music to be playing at a different volume than the t...

Casual Listener

I used to be able to control the volume from within the Spotify app (playing on a Bluetooth device), but now it seems like the only way is for me to use the hardware buttons on the phone.  ...

amphibian101

Casual Listener

8276 Views

11 replies

0 likes

  • 8276 Views
  • 11 replies
  • 0 likes

Superuser Contribution When I open Spotify it mutes other audio streaming

PlanPremiumCountrySwedenDeviceiPhone 13Operating SystemiOS 16.1 My Question or Issue There is an error with the app in iOS.As soon as ypu open the Spotify app it mutes other streaming audio sources. So if I am listening to radio in another app and wa...

Visitor

Plan Premium Country Sweden Device iPhone 13 Operating System iOS 16.1   My Question or Issue   There is an error with the app in iOS. As soon as ypu open the Spotify app it mut...

1ca1

Casual Listener

20575 Views

85 replies

30 likes

  • 20575 Views
  • 85 replies
  • 30 likes

Superuser Contribution Spotify Pausing Every 30 Seconds

PlanIndividual PremiumCountryUSADeviceiPhone 11Operating SystemiOS 16.0 My Question or IssueMy spotify keeps pausing every 30 seconds. I have offloaded the app, changed my password, cleared cache, done a background refresh, delete turned off phone th...

Casual Listener

Plan Individual Premium Country USA Device iPhone 11 Operating System iOS 16.0   My Question or Issue My spotify keeps pausing every 30 seconds. I have offloaded the app, changed my pa...

BardzyBear

Casual Listener

860 Views

2 replies

1 likes

  • 860 Views
  • 2 replies
  • 1 likes

Spotify started to play unknown song

Hi everyone, 1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off) all sessions, removing all third party extensions (including social media) connected to...

Casual Listener

Hi everyone,   1 and a half month before, my iPhone suddenly starts to play a completely random song on full volume. I was so afraid, and decided to close (log off)  all sessions, removin...

JBayudz

Composer

820 Views

5 replies

0 likes

  • 820 Views
  • 5 replies
  • 0 likes

Solved!! Spotify constantly crashing on iOS 16.2 during Airplay

PlanPremiumCountry USADevice(iPhone 11Operating SystemiOS 16.2 My Question or IssueJust downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenever I open another app or turn off the screen or sometimes when I don’t touch it. ...

Regular

Plan Premium Country  USA Device (iPhone 11 Operating System iOS 16.2   My Question or Issue Just downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenev...

ToolboxT

Roadie

4815 Views

17 replies

2 likes

  • 4815 Views
  • 17 replies
  • 2 likes

Superuser Contribution Can't Play Downloaded Podcast

PlanPremiumUSA Device(iPhone 14 Pro Max)Operating System (iOS 16.1) My Question or Issue - Downloaded podcast episodes won't play after tapping the play button unless I quit and relaunch the app. It seems to happen most on a particular podcast, but i...

Visitor

Plan Premium USA   Device (iPhone 14 Pro Max) Operating System (iOS 16.1)   My Question or Issue - Downloaded podcast episodes won't play after tapping the play button unless I quit...

OscarDC

Moderator

384 Views

1 replies

2 likes

  • 384 Views
  • 1 replies
  • 2 likes

Superuser Contribution I can’t share my public playlist

PlanPremiumCountryPeruDeviceiPhone 13Operating SystemiOS 16 My Question or IssueI can't share my public playlist. The share icon does not appear.

Casual Listener

  Plan Premium Country Peru Device iPhone 13 Operating System iOS 16   My Question or Issue I can't share my public playlist. The share icon does not appear.

Alex

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Currently playing song not showing/syncing between iPhone and iMac

Currently playing not showing/syncing between iPhone and iMac. This is an ongoing issue. Currently playing song is seldom displayed/synced correctly. Keep quitting and restarting the iMac app, the song playing on my iPhone is not showing up.Playing m...

Roadie

Currently playing not showing/syncing between iPhone and iMac.   This is an ongoing issue. Currently playing song is seldom displayed/synced correctly.  Keep quitting and restarting the ...

Lyubka

Moderator

2878 Views

5 replies

1 likes

  • 2878 Views
  • 5 replies
  • 1 likes

Multiple devices

Hi.I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect the two and share playlists?I live in S.Africa in the...

Visitor

Hi. I've just downloaded the app to my MacBook Pro, and paid subs for Premium. I have Spotify on my iPhone, and can't upgrade to Premium which is why I downloaded it to my MacBook. How do I connect ...

Nico

Community Legend

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Enhanced playlist will not play when connected to chromecast

PlanPremium-FamilyCountryUSDeviceiPad Pro (12.9-inch) (5th generation)Operating SystemiOS 16.1 My Question or IssueWhen a playlist enhancement is enabled, tapping any song will not play. Not playlist nor enhanced entries. In the playlist itself when ...

Casual Listener

Plan Premium-Family Country US Device iPad Pro (12.9-inch) (5th generation) Operating System iOS 16.1   My Question or Issue When a playlist enhancement is enabled, tapping any song wi...

Alex

Spotify Legend

456 Views

2 replies

1 likes

  • 456 Views
  • 2 replies
  • 1 likes