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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36660 Views
  • 15 replies
  • 36 likes
  • 36660 Views
  • 15 replies
  • 36 likes

Superuser Contribution How to remove Spotify iOS Local Files?

I'm in the US running fully updated Spotify Premium on my Windows 10 desktop and, also fully updated, on an iPhone SE (2020 edition). Both have loads of storage space open. I figured out how to copy music files from my desktop PC to my iPhone. That i...

  • Newbie
  • I'm in the US running fully updated Spotify Premium on my Windows 10 desktop and, also fully updated, on an iPhone SE (2020 edition).  Both have loads of storage space open.   I figured o...
  • Alex
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

new local files method is baffling

PlanPremiumCountryMalaysiaDeviceiPhone 14 ProOperating SystemiOS 16My Question or Issue look, i used to think the older way of syncing local files between desktop and mobile was bad, until i tried out this way. at least with the older way, i could go...

  • Newbie
  • Plan Premium Country Malaysia Device iPhone 14 Pro Operating System iOS 16 My Question or Issue   look, i used to think the older way of syncing local files between desktop and mobile ...
  • 227 Views
  • 0 replies
  • 1 likes
  • 227 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Podcast sorting does not work properly

PlanPremiumCountryGermanyDeviceiPhone 13 ProOperating SystemiOS 15.6 My Question or IssueI use the latest iOS Spotify app and usually go to the library, then to the lable "podcast". Here I can see an overview of all podcasts I follow.They should be s...

  • Casual Listener
  • Plan Premium Country Germany Device iPhone 13 Pro Operating System iOS 15.6   My Question or Issue I use the latest iOS Spotify app and usually go to the library, then to the lable "po...
  • Yordan
  • Moderator
  • 2028 Views
  • 20 replies
  • 0 likes
  • 2028 Views
  • 20 replies
  • 0 likes

Superuser Contribution Can’t see album covers because “More” button has been replaced with “edit” on created playlists

Plan-freecountry- USdevice- iPhone 13 (IOS) problem-On my own created playlists the “more” button has been replaced with an a button titled “edit” and when I click that button it opens my playlist but it does not show any of the album covers, only a ...

9EB94BF5-153D-4039-AFD0-D11CC63264CB.jpeg EF3308C4-616D-4203-83D9-10B7618CE8F2.jpeg
  • Visitor
  • Plan-free country- US device- iPhone 13 (IOS)   problem- On my own created playlists the “more” button has been replaced with an a button titled “edit” and when I click that button it opens...
  • CaydenGFrost7
  • Newbie
  • 6309 Views
  • 40 replies
  • 5 likes
  • 6309 Views
  • 40 replies
  • 5 likes

Superuser Contribution Siri on iphone14 Pro does not find playlists in my library

I was able to say Hey Siri play MyJams on Spotify on my iPhone 10s for years and now I have a new iPhone 14 Pro and Siri tells my it does not find MyJams in my library? I have rebooted after untoggling the suggest items in Settings. Still same proble...

  • Newbie
  • I was able to say Hey Siri play MyJams on Spotify on my iPhone 10s for years and now I have a new iPhone 14 Pro and Siri tells my it does not find MyJams in my library? I have rebooted after untoggli...
  • MihailY
  • Moderator
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify share function isn’t working?

When I share a play list or my profile via the share function in app it doesn’t work. I have two friends having the same issue. We are on Apple devices. Using text, post, Twitter and Facebook. Each time the link provided directs them to their profile...

  • Visitor
  • When I share a play list or my profile via the share function in app it doesn’t work. I have two friends having the same issue. We are on Apple devices. Using text, post, Twitter and Facebook. Each t...
  • Alex
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pressing skip forward 15 button goes back to last time I skipped forward in podcast

PlanPremiumCountryUnited StatesDeviceiPhone 11, iPhone 14, Apple Watch Series 7Operating SystemiOS 16.1.1 and watchOS 9.1Spotify Version 8.7.84My Question or IssueHello, I've noticed over about the past two months and on 3 different platforms: iPhone...

  • Newbie
  • Plan Premium Country United States Device iPhone 11, iPhone 14, Apple Watch Series 7 Operating System iOS 16.1.1 and watchOS 9.1 Spotify Version 8.7.84 My Question or Issue Hello, I've noti...
  • Alex
  • Spotify Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa zeigt songtext verzögert an

Hi,(English Version below)Wenn ich Spotify mit der Alexa verbunden habe ist es erst normal aber dann wechselt der songtext plötzlich eine Zeile zurück und von da an wird der songtext verzögert angezeigt. When I connect Spotify to Alexa, it's normal a...

  • Newbie
  • Hi, (English Version below) Wenn ich Spotify mit der Alexa verbunden habe ist es erst normal aber dann wechselt der songtext plötzlich eine Zeile zurück und von da an wird der songtext verzögert an...
  • MihailY
  • Moderator
  • 216 Views
  • 1 replies
  • 3 likes
  • 216 Views
  • 1 replies
  • 3 likes

Superuser Contribution [Android 13] Spotify player is black/appears blank in the notifications panel

Plan Free/Premium Country United States Device Pixel 6 Pro Operating System Android 13 My Question or Issue - When the device is unlocked, and I pull down from the notifications, the Spotify player is just black.  

Screenshot_20221123-130410.png
  • Casual Listener
  • Plan Free/Premium Country United States      Device Pixel 6 Pro Operating System Android 13   My Question or Issue -   When the device is unlocked,...
  • Vasil
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing randomly

Checked if it is the latest version, did a clean reinstall, still pauses randomly

  • Visitor
  • Checked if it is the latest version, did a clean reinstall, still pauses randomly  
  • Vasil
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music stops playing after 30 seconds

PlanPremiumCountryNorwayDeviceiPhone 12 proOperating SystemiOS 14.4 My Question or IssueWhen I play music it stops after 30 seconds every time. I have the same issue on my computer, Ipad, and iPhone. If I change into the offline mode I can listen wit...

  • Visitor
  • Plan Premium Country Norway Device iPhone 12 pro Operating System iOS 14.4   My Question or Issue When I play music it stops after 30 seconds every time. I have the same issue on my co...
  • Dian
  • Spotify Legend
  • 2562 Views
  • 7 replies
  • 0 likes
  • 2562 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesnt work on 4G

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Eni
  • Moderator
  • 551 Views
  • 3 replies
  • 0 likes
  • 551 Views
  • 3 replies
  • 0 likes

Solved!! Spotify constantly crashing on iOS 16.2 during Airplay

PlanPremiumCountry USADevice(iPhone 11Operating SystemiOS 16.2 My Question or IssueJust downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenever I open another app or turn off the screen or sometimes when I don’t touch it. ...

  • Regular
  • Plan Premium Country  USA Device (iPhone 11 Operating System iOS 16.2   My Question or Issue Just downloaded the new iOS (16.2) on my iPhone and Spotify constantly crashes! Whenev...
  • ToolboxT
  • Roadie
  • 3815 Views
  • 17 replies
  • 2 likes
  • 3815 Views
  • 17 replies
  • 2 likes

Superuser Contribution New home screen is unusable

the big boxes on Home Screen- it’s unusable. We didn’t ask for this. Change it back. It’s driving everyone away from Spotify. No one needed this it’s frustrating and we can’t use it!!! Can’t find anything. None of the below information is required. H...

  • Casual Listener
  • the big boxes on Home Screen- it’s unusable. We didn’t ask for this. Change it back. It’s driving everyone away from Spotify. No one needed this it’s frustrating and we can’t use it!!! Can’t find any...
  • OscarDC
  • Moderator
  • 216 Views
  • 1 replies
  • 2 likes
  • 216 Views
  • 1 replies
  • 2 likes

Superuser Contribution Album cover not showing in library iOS

Every time when I go to my library to check my albums and view the songs I have in it the songs don’t have their album cover shown, instead a white circle with a dash in the middle appears

  • Casual Listener
  • Every time when I go to my library to check my albums and view the songs I have in it the songs don’t have their album cover shown, instead a white circle with a dash in the middle appears
  • Huebo1
  • Casual Listener
  • 263 Views
  • 4 replies
  • 0 likes
  • 263 Views
  • 4 replies
  • 0 likes

Superuser Contribution ‘Allow to play this song’ button not doing anything

PlanFreeCountryUSADeviceiPad Gen 6Operating SystemiOS 13My Question or IssueQuite a few years ago, I used to use the ‘Do not play this song again’ button to skip a song, not understanding what it did. Now, when I want to go back to those songs, it wo...

  • Casual Listener
  • Plan Free Country USA Device iPad Gen 6 Operating System iOS 13 My Question or Issue Quite a few years ago, I used to use the ‘Do not play this song again’ button to skip a song, not underst...
  • SanchuPapa
  • Visitor
  • 26896 Views
  • 48 replies
  • 0 likes
  • 26896 Views
  • 48 replies
  • 0 likes

Superuser Contribution Alexa Echo Dot 4th generation, Spotify skill doesn’t open

PlanPremiumCountryGermany DeviceiPhone13 proOperating SystemiOS 16 My Question or Issue Hi folks, I have a problem with my Alexa.with the connection and all this things I have no problem, but when I open the window, in the Alexa app, to lern the Spot...

  • Newbie
  • Plan Premium Country Germany  Device iPhone13 pro Operating System iOS 16   My Question or Issue   Hi folks,  I have a problem with my Alexa. with the connection and ...
  • MihailY
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friends activity is not visible. I can only see few friends and nothing more

PlanPremiumCountryPolandDevice MacBook Air late 2018)Operating SystemmacOS Catalina 2022 My Question or IssueFriends activity is not visible. I've tried reinstalling the app but it's still not working. The activity of those 4 friends refresh but othe...

  • Newbie
  •   Plan Premium Country Poland Device  MacBook Air  late 2018) Operating System macOS Catalina 2022   My Question or Issue Friends activity is not visible. I've tried re...
  • Kiril
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes