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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
  • 95448 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

  • 293873 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

  • 123789 Views
  • 19 replies
  • 38 likes

playlist search for songs not working

PlanPremium (duo)CountryUSADeviceIphone 11Operating SystemiOS 16.1.1 My Question or IssueWhen I go into a playlist and search in that playlist songs I have added aren't playing when I tap on them. I am connected to internet and it works when I search...

Visitor

Plan Premium (duo) Country USA Device Iphone 11 Operating System iOS 16.1.1   My Question or Issue When I go into a playlist and search in that playlist songs I have added aren't playi...

ToolboxT

Roadie

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Can't listen to downloadd songs when offine ):

PlanPremiumCountryAustraliaDeviceiPhone XS MaxOperating SystemiOS 16.0 My Question or IssueFor a month or two after I switched plans from Individual to Family, I have downloaded songs on Spotify to listen to offline. However, when I turn off my mobil...

Newbie

Plan Premium Country Australia Device iPhone XS Max Operating System iOS 16.0   My Question or Issue For a month or two after I switched plans from Individual to Family, I have downloa...

ToolboxT

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quick Scrolling

Is there a way to quickly scroll to the bottom of my 700 song-long playlist?Everytime I want to get to my recently added songs, I have to stroke my screen like some sort of dog for atleast 20 seconds.

Casual Listener

Is there a way to quickly scroll to the bottom of my 700 song-long playlist? Everytime I want to get to my recently added songs, I have to stroke my screen like some sort of dog for atleast 20 secon...

Susan_GP

Moderator

6601 Views

3 replies

0 likes

  • 6601 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Bobby Darin songs have disappeared on my app. But are on my laptop ver.

I have a playlist on my iphone 12 app of Bobby Darin songs. I can no longer see any of those songs on the playlist. And when I go into specific albums of Bobby Darin those same songs are grayed out and it won't play them. I can see them on my laptop ...

Casual Listener

I have a playlist on my iphone 12 app of Bobby Darin songs. I can no longer see any of those songs on the playlist. And when I go into specific albums of Bobby Darin those same songs are grayed out a...

AlejaR

Moderator

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Revert new update

The most recent Spotify app update is the worst major app update I have ever seen in my life. It guts the app. You've removed or made worse literally every feature I used to navigate my library. Please just change it back. I don't want to hear any**b...

Regular

The most recent Spotify app update is the worst major app update I have ever seen in my life. It guts the app. You've removed or made worse literally every feature I used to navigate my library. Plea...

DrFluffles

Casual Listener

7302 Views

11 replies

61 likes

  • 7302 Views
  • 11 replies
  • 61 likes

local files folder not showing up in library after activating

I previously uploaded a local file to my laptop and it works there, but shows as grayed out on the playlist I put it into on my computer when I tried to open it on my iPhone 8. I switched on "show audio files from this device" under the local files t...

Visitor

I previously uploaded a local file to my laptop and it works there, but shows as grayed out on the playlist I put it into on my computer when I tried to open it on my iPhone 8. I switched on "show au...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I change back to the old layout?

PlanDuo CountryIsrael DeviceiPhone 14 Pro Operating SystemiOS 16.3 My Question or IssueI want the old layout back. The new layout looks bad, and I don’t like the separation of the status bar it has now.. I liked it when the color was going through al...

Casual Listener

Plan Duo   Country Israel   Device iPhone 14 Pro   Operating System iOS 16.3   My Question or Issue I want the old layout back.   The new layout looks bad, and...

_Kitt_

Visitor

13543 Views

7 replies

6 likes

color
queue
Spotify
status bar
UI
UX
  • 13543 Views
  • 7 replies
  • 6 likes

Remove Podcast Suggestions from Home

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 14.2 My Question or Issueplease please please remove the podcast suggestions and the top. I clicked two of these podcasts on accident and now they’re forever stuck on my home page?! I don’t even...

Newbie

Plan Premium Country USA Device iPhone XR Operating System iOS 14.2    My Question or Issue please please please remove the podcast suggestions and the top. I clicked two of these...

BeeEspi

Casual Listener

3382 Views

2 replies

4 likes

  • 3382 Views
  • 2 replies
  • 4 likes

Superuser Contribution New Releases only shows release radar rather than new albums and singles

Plan/PremiumCountryUsDeviceiPhone 10?Operating SystemNewest iOS My Question or IssueWhen going to new releases section in the search tab I only saw release radar where usually it’s that followed by new releases albums and singles. I googled how to fi...

Newbie

  Plan /Premium Country Us Device iPhone 10? Operating System Newest iOS    My Question or Issue When going to new releases section in the search tab I only saw release rada...

Yordan

Moderator

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution bring dj ai to the uk

dj ai isn’t in the uk why is that so there something wrong with the uk can we not have stuff aswell if there’s a date for this sned or i’m getting sick and tired of american getting everything

Casual Listener

dj ai isn’t in the uk why is that so there something wrong with the uk can we not have stuff aswell if there’s a date for this sned or i’m getting sick and tired of american getting everything 

Loneliest_Cabin

Spotify

3994 Views

7 replies

3 likes

  • 3994 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify keeps randomly changing the song

Plan: PremiumCountry: USADevice: iPhone 8 PlusOperating System: ios 11 My Question or IssueSpotify will randomly change the song while I’m listening on my iPhone. It changes to a completely random song, not saved to my library or playlists. I thought...

Casual Listener

Plan: Premium Country: USA Device: iPhone 8 Plus Operating System: ios 11   My Question or Issue Spotify will randomly change the song while I’m listening on my iPhone. It change...

MihailY

Moderator

3080 Views

5 replies

1 likes

  • 3080 Views
  • 5 replies
  • 1 likes

Superuser Contribution someone logged into my account and it messed up my listening history.

Recently, somebody logged into my account and started listening to their own music on it. I changed my password and it kicked them off, but now my entire listening history and my recommends are completely off-track. what can i do to fix this? is it p...

Newbie

Recently, somebody logged into my account and started listening to their own music on it. I changed my password and it kicked them off, but now my entire listening history and my recommends are compl...

Lyubka

Moderator

1190 Views

1 replies

0 likes

  • 1190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle Stuck Enabled With Premium Duo in Offline Mode

PlanPremium DuoCountryUSADeviceiPhone 11Operating SystemiOS 16.4.1 My Question or IssueThis is now the second time that my shuffle has become stuck enabled. I have Premium Duo yet I don’t have access to premium features as simple as disabling shuffle...

Newbie

Plan Premium Duo Country USA Device iPhone 11 Operating System iOS 16.4.1   My Question or Issue This is now the second time that my shuffle has become stuck enabled. I have Premium Du...

Joan

Moderator

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify version 8.8.37 crash on iOS 16.5

Aften i have updated my Spotify to version 8.8.37 it crash a lot on my new iPhone 14 Pro PlanPremium Country Danmark Device iPhone 14 Pro Operating SystemiOS 16.5

Visitor

Aften i have updated my Spotify to version 8.8.37 it crash a lot on my new iPhone 14 Pro    Plan Premium   Country Danmark    Device  iPhone 14 Pro  Operat...

MihailY

Moderator

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can’t tap songs to play after a certain point in a playlist.

Plan PremiumCountryFrance DeviceiPhone 13Operating SystemIOS 16.4.1Spotify version 8.8.36.571 My Question or IssueRecently, I’m unable to select songs after a certain point in a playlist.

Visitor

  Plan  Premium Country France  Device iPhone 13 Operating System IOS 16.4.1 Spotify version 8.8.36.571   My Question or Issue Recently, I’m unable to select songs aft...

user-removed

Not applicable

1644 Views

9 replies

0 likes

  • 1644 Views
  • 9 replies
  • 0 likes

Podcasts stops playing.

PlanPremiumCountrySwedenDeviceiPhone 14 proOperating System16.4.1 (a) My Question or Issuepodcasts stops playing randomly. Sometimes it changes to another episode.when returning to the episode i was listening to, 30-60 minutes of listening progress i...

Regular

Plan Premium Country Sweden Device iPhone 14 pro Operating System 16.4.1 (a)   My Question or Issue podcasts stops playing randomly. Sometimes it changes to another episode. when retu...

Taiser

Casual Listener

958 Views

3 replies

2 likes

  • 958 Views
  • 3 replies
  • 2 likes

Superuser Contribution I can’t see any of my friends’ playlists or activity

Device8th gen iPadOperating SystemiOS 16.5 My Question or IssueI can’t see my friends’ playlists or activity on my iPad despite it being visible on mobile (Android). I’ve updated my OS, uninstalled and reinstalled spotify, restarted my device, but no...

Visitor

Device 8th gen iPad Operating System iOS 16.5   My Question or Issue I can’t see my friends’ playlists or activity on my iPad despite it being visible on mobile (Android). I’ve updated my ...

Lyubka

Moderator

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Folder

hey! So I have an IPhone 14 and I have a family plan for premium. recently, I tried to get the local files folder to work so that I can listen to some of my own music. However, no matter what I do this folder will not show up. Why? Can I get some hel...

Newbie

hey! So I have an IPhone 14 and I have a family plan for premium.  recently, I tried to get the local files folder to work so that I can listen to some of my own music. However, no matter w...

Joan

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family working on PC, but not on iPhone

PlanPremium FamilyCountryNorwayDeviceiPhone 14 pro maxOperating System My Question or IssueI pay for Premium Family and have two other familiy members signed in. One keeps getting the attached error message when attempting to run Spotify on his iPhon...

Newbie

Plan Premium Family Country Norway Device iPhone 14 pro max Operating System   My Question or Issue I pay for Premium Family and have two other familiy members signed in. One keeps gett...

Joan

Moderator

677 Views

1 replies

0 likes

iphone
Your last payment didn't work
  • 677 Views
  • 1 replies
  • 0 likes

Where is radio like/dislike?

Plan: PremiumCountry: USDevice: iPhone 7Operating System: ios 12.1.4 The thumbs up/thumbs down icons within radio are gone, replaced by a heart and a circle/slash icon. Aside from the general library, the radio feature is hands down the best feature ...

Music Fan

Plan: Premium Country: US Device: iPhone 7 Operating System: ios 12.1.4     The thumbs up/thumbs down icons within radio are gone, replaced by a heart and a circle/slas...

rhys111

Casual Listener

4696 Views

6 replies

15 likes

dislike
like
Radio
  • 4696 Views
  • 6 replies
  • 15 likes