Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

229989 Views

53 replies

13 likes

  • 229989 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

153854 Views

507 replies

108 likes

  • 153854 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107203 Views

19 replies

38 likes

  • 107203 Views
  • 19 replies
  • 38 likes

Superuser Contribution When I try to play my playlist on shuffle, it repeats the same song?

I try to play my playlist on shuffle, but it keeps repeating the same song even though repeat is off. I’ve tried skipping and occasionally it’ll play another, but then it’ll just go back to the first song after the second is done. Even in the “Next” ...

Newbie

I try to play my playlist on shuffle, but it keeps repeating the same song even though repeat is off. I’ve tried skipping and occasionally it’ll play another, but then it’ll just go back to the first...

AlejaR

Moderator

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to use same debit card to pay for premium for a different account

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account

Visitor

Trying to pay on the same debit card I used for another another account but already ended that one and want to use the same card on a new account

MihailY

Moderator

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t sign in using my google.

Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in through the website on safari though, it has no problem l...

Visitor

Every time I try to log in via the app it keeps giving me an error saying „You can only use Spotify abroad for 14 days. Update your location at Spotify.com to continue using it.“ When I log in throu...

Kiril

Moderator

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Shuffle

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 16 My Question or IssueShuffle isn’t worth a dang, I hear the same songs over again every 45 minutes to an hour. And my playlist is 49 hours long.

Visitor

Plan Premium Country USA Device iPhone 11 Operating System iOS 16   My Question or Issue Shuffle isn’t worth a dang, I hear the same songs over again every 45 minutes to an hour. And m...

Amay

Spotify Star

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist picture is super grainy when I share on instagram/snapchat stories

When I share my own spotify artist playlist to my instagram and snapchat story the playlist profile picture is extremely grainy and barely visible. I tried doing the same thing with popular playlists and their pictures are not grainy. I also tried to...

Newbie

When I share my own spotify artist playlist to my instagram and snapchat story the playlist profile picture is extremely grainy and barely visible. I tried doing the same thing with popular playlists...

Vasil

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay doesn't work

Every time I search for a song, after that one song is over, nothing else plays right after.I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling?I've tried checking previous similar questions, but they w...

Casual Listener

Every time I search for a song, after that one song is over, nothing else plays right after. I have Autoplay turned on. Shouldn't that make the app play something similar and just keep rolling? ...

Roeiben100

Casual Listener

1096 Views

7 replies

0 likes

  • 1096 Views
  • 7 replies
  • 0 likes

Crossfade for Apple Watch

Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue has been brought up before and it did not receive e...

Newbie

Hello - A great feature on Spotify is Crossfade, so songs overlap at the end/beginning, and you don't have a silence gap between tracks. This is especially useful when working out. I know this issue ...

883 Views

0 replies

10 likes

  • 883 Views
  • 0 replies
  • 10 likes

Superuser Contribution First song keeps repeating in custom playlist

PlanFreeCountryAustraliaDeviceiPad Pro 2nd Gen 2020Operating SystemiOS 16My Question or IssueI’ve had Spotify for a few years but I’ve started to get this issue around a week ago. Whenever I try to listen to my custom playlist the first few songs rep...

Visitor

Plan Free Country Australia Device iPad Pro 2nd Gen 2020 Operating System iOS 16 My Question or Issue I’ve had Spotify for a few years but I’ve started to get this issue around a week ago....

Alex

Spotify Legend

1009 Views

1 replies

0 likes

  • 1009 Views
  • 1 replies
  • 0 likes

Why is iMac history still so limited?

For so long now, and Spotify still has not improved this.I can only see the last 50 songs on my iMac. But iPhone shows 3 MONTHS worth! Why is there such a big difference, and why hasn't it been improved in all this time?

Roadie

For so long now, and Spotify still has not improved this. I can only see the last 50 songs on my iMac. But iPhone shows 3 MONTHS worth!   Why is there such a big difference, and why hasn...

Loxer

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer Settings Reset Themselves

PlanPremiumCountryAustria Device(iPhone 12 mini, iPhone XR, iPad 9. Gen) Operating System(iOS 16) My Question or Issue Dear Spotify Team,I recently came across an error in the iOS Spotify App. If you configure the Equalizer settings, everything is fi...

Regular

Plan Premium Country Austria   Device (iPhone 12 mini, iPhone XR, iPad 9. Gen)   Operating System (iOS 16)   My Question or Issue   Dear Spotify Team, I recentl...

Danked

Visitor

9172 Views

25 replies

1 likes

  • 9172 Views
  • 25 replies
  • 1 likes

Superuser Contribution IOS quantizes volume increments of 5 (0-5-10) Way to loud.

When using the Spotify app volume can only increase in steps of 5so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10.basically leaving 3 volumes available on the speaker device 0,5,10 where 0 is no volume, 5 is to soft, 10 i...

Newbie

When using the Spotify app volume can only increase in steps of 5 so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10. basically leaving 3 volumes available on the speaker...

OscarDC

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Premium Abo for Pensioners over 70

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song timer quits when I’m viewing full lyrics on my iPad first gen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black Sabbath

There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq

Visitor

There must be a glitch in the app where the Black Sabbath albums Headless Cross, Tyr, Cross Purposes, and Forbidden are not available. Is anybody else having this issue? Spotify should patch this rq

Alex

Spotify Legend

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Local Files not working in playlist iOS

PlanPremiumDeviceiPhone XsOperating SystemWindows 10 Heya!So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music not present on Spotify and I've had it on my pc and on my phone with no is...

Regular

Plan Premium Device iPhone Xs Operating System Windows 10   Heya! So I've had my main playlist for about 3 years, gradually built it overtime. For reference I listen to a lot of music ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Why is queue button not visible on my iPhonexr screen

I don’t know what happened I just updated the version on my iPhone and queue button is not their . I can’t even forward or rewind the songs it’s not correct pls fix this issue

Visitor

I don’t know what happened I just updated the version on my iPhone and queue button is not their . I can’t even forward or rewind the songs it’s not correct pls fix this issue 

Loxer

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Spotify BMW ConnectedDrive option not showing in iOS

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart. PlanPremiumCountryPortugal DeviceiPhone 14 pro Operating SystemiOS 16.1

Newbie

I had an issue where I couldn’t see the app at bmw connected drive. After done several troubleshooting it was fixed after iPhone restart.         Plan Premium Country Port...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Superuser Contribution BUG IOS: Repeat ad nauseam 8.7.78.426

Plan: PremiumCountry: USA Device: iPhone 13Operating System: IOS 15.6.1 My Question or Issue: The repeat button is gone. Now podcasts keep repeating ad nauseam after they finished. instead of just ending. Since there is no repeat button, there is no ...

Regular

Plan: Premium Country: USA   Device: iPhone 13 Operating System: IOS 15.6.1   My Question or Issue:  The repeat button is gone. Now podcasts keep repeating ad nauseam after...

Eni

Moderator

1085 Views

9 replies

0 likes

8.7.78.426
bug
iOS
  • 1085 Views
  • 9 replies
  • 0 likes