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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43511 Views

43 replies

10 likes

  • 43511 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109230 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1649 Views

0 replies

0 likes

iOS
  • 1649 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301955 Views

62 replies

16 likes

  • 301955 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127860 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!!Superuser Contribution How to remove ALL downloaded songs

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, that would take way too long.

Newbie

I have reached limit for downloaded songs and was wondering if there is anyway for me to just delete all of them easily? I do not want to waste my time deleting each and every downloaded album/song, ...

OscarDC

Moderator

18797 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Why aren't my playlists not staying in the custom order I put them in?

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to some irrelevant order. Not sure why the playlists w...

Casual Listener

Why can't my playlist stay in the order I put them in? The only way to get them in order is by tapping on "Playlists" and select directional tool to "custom order". Once I tap the "x" they revert to ...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playback Continuously Skipping Backwards

PlanPremium CountryUSA DeviceiPhone SE (2020) Operating SystemiOS 16.4.1 My Question or Issue(Spotify Version 8.8.26)When holding down the (<<) button on the iOS Lock Screen to rewind 10s, the app continues skipping backwards continuously, even after...

Regular

Plan Premium   Country USA   Device iPhone SE (2020)   Operating System iOS 16.4.1   My Question or Issue (Spotify Version 8.8.26) When holding down the (<<) b...

OscarDC

Moderator

3830 Views

13 replies

1 likes

  • 3830 Views
  • 13 replies
  • 1 likes

Superuser Contribution Albums not loading

PlanPremium FamilyCountryUSADeviceIphone XOperating SystemIOS 12.2 My Question or Issue Albums not loading. I am just getting a blank black screen. I can only play music from artist popular list or playlists. If reloading spotify, I get an error mess...

Newbie

Plan Premium Family Country USA Device Iphone X Operating System IOS 12.2   My Question or Issue   Albums not loading. I am just getting a blank black screen. I can only play mus...

ej808

Visitor

8110 Views

20 replies

21 likes

  • 8110 Views
  • 20 replies
  • 21 likes

Superuser Contribution You are now being redirected

 PlanFamily Premium CountryUSA DeviceiPhone 14 ProOperating SystemiOS 16.1 Issue: every single time i minimize the app to do other things on my phone and go back to the app i get the message (see attached) it's driving me nuts i've cleared cache, did...

Regular

  Plan Family Premium   Country USA   Device iPhone 14 Pro Operating System iOS 16.1   Issue: every single time i minimize the app to do other things on my phone and go bac...

Novy

Moderator

26141 Views

80 replies

17 likes

  • 26141 Views
  • 80 replies
  • 17 likes

Superuser Contribution Can't duplicate song on a playlist

PlanPremiumCountryUSADeviceiPhone 14Operating System(iOS 16.5 My Question or IssueI'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to be resolved. As a dedicated user of six years now, it's really frustrating h...

Newbie

Plan Premium Country USA Device iPhone 14 Operating System (iOS 16.5   My Question or Issue I'm wondering if this issue re: can no longer duplicate songs on playlists is ever going to ...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

iOS iPhone app went back to old version?

PlanPremiumCountryUS My Question or IssueAbout a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when someone liked or followed your playlists. A few days ago, it went back...

Newbie

Plan Premium Country US   My Question or Issue About a month ago, my iPhone Spotify app updated to a version that I liked a lot. It included a new feature that showed notifications when so...

Robert3342

Casual Listener

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Like Icon is missing

PlanPremiumCountryNorwayDeviceIphone 12 Pro MaxOperating SystemIOS 14.2 My Question or IssueMy like icon is missing and when I swipe left on a song, I get the "Add to playlist" promt instead of it adding the song to "liked songs." I've tried clean re...

Casual Listener

Plan Premium Country Norway Device Iphone 12 Pro Max Operating System IOS 14.2   My Question or Issue My like icon is missing and when I swipe left on a song, I get the "Add to playlis...

TimboSlice9

Visitor

1334 Views

3 replies

1 likes

  • 1334 Views
  • 3 replies
  • 1 likes

Superuser Contribution Buttons going unresponsive

PlanPremiumCountryUnited KingdomDeviceiPhone 13 My Question or IssueRecently a few of the buttons have randomly been going unresponsive and don’t start working again for a while later. ‘Delete playlist’ ‘Make playlist private’ and ‘Change Image’ (on ...

Casual Listener

  Plan Premium Country United Kingdom Device iPhone 13   My Question or Issue Recently a few of the buttons have randomly been going unresponsive and don’t start working again for ...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Custom order in playlist not available anymore

PlanPremiumCountry MéxicoDeviceiPhone 12Operating SystemiOS 14.5.1My spotify was updated like 7 days ago and playlist order changed, previous to this version I was able to show playlist based on a custom order, now, I cannot see this option anymore, ...

Casual Listener

Plan Premium Country México Device iPhone 12 Operating System iOS 14.5.1 My spotify was updated like 7 days ago and playlist order changed, previous to this version I was able to show play...

bigunzzz

Roadie

8989 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution ios problem

cant play the songs you select abd it forces you to subscribe premium, the option to play songs reverse is disabled ang also cant fast forward song parts to the lyrics you want.PlanFreeCountryIndia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late ...

Visitor

cant play the songs you select abd it forces you to subscribe premium, the option to play songs reverse is disabled ang also cant fast forward song parts to the lyrics you want. Plan Free Country ...

Vasil

Moderator

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

[Iphone 14pro] Music will stop and queue will be filled with random "recommended" songs. Love it :D

PlanPremium FamilyCountryEUDeviceIphone 14ProOperating SystemIOS 16.5 My Question or IssueRecently the music will stop playing mid-song (this is the sucky part) and when I command siri or press play myself, the app will start playing "Playing recomme...

Casual Listener

Plan Premium Family Country EU Device Iphone 14Pro Operating System IOS 16.5   My Question or Issue Recently the music will stop playing mid-song (this is the sucky part) and when I co...

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
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Superuser Contribution Carplay home screen changes

The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to. How can I change my home screen to include the items I want? as as rece...

Visitor

The issue: The Spotify home screen in CarPlay changed several weeks ago to list popular podcasts and other items that I've never listened to or shown an interest in listening to.   How can I c...

EB311

Visitor

4688 Views

5 replies

4 likes

  • 4688 Views
  • 5 replies
  • 4 likes

Solved!!Superuser Contribution Daily Mixes gone from Made for You on iOS and iPadOS

PlanPremium CountryUnited Kingdom DeviceiPhone 13 Pro, iPad Pro) Operating SystemiOS 16.4.1(a) My Question or IssueRecently my Daily Mixes have disappeared from the Made for You section on the iOS and iPadOS Spotify apps to be replaced by AI DJ. I ha...

Casual Listener

Plan Premium   Country United Kingdom   Device iPhone 13 Pro, iPad Pro)   Operating System iOS 16.4.1(a)   My Question or Issue Recently my Daily Mixes have disappear...

krisr99

Casual Listener

2423 Views

5 replies

1 likes

  • 2423 Views
  • 5 replies
  • 1 likes

Superuser Contribution Problem with queue and Spotify Connect

I'm on a premium family planUsing iPhone 11pro - iOS 13.3.1Spotify ConnectYamaha RX-A670 Receiver - latest firmware as of postdateUSAHave restarted phoneUpdated to latest SpotifyDid a clean uninstall/reinstall of SpotifyProblem has been going on sinc...

Visitor

I'm on a premium family plan Using iPhone 11pro - iOS 13.3.1 Spotify Connect Yamaha RX-A670 Receiver - latest firmware as of postdate USA Have restarted phone Updated to latest Spotify Did a c...

jakestyles

Regular

2222 Views

3 replies

4 likes

  • 2222 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shazam stopped synchronising songs, the fix recommended by Spotify excludes old / previous songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) A lot of users have had an issue with Shazam not uploading new songs to the Shazam playlist on Spotify. According...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   A lot of users have had an is...

vitrioleater

Regular

5110 Views

4 replies

7 likes

Shazam
Shazam Playlist
  • 5110 Views
  • 4 replies
  • 7 likes

Superuser Contribution sorting options not available on iOS device

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 16.5 My Question or IssueI am unable to use the sorting options in the edit playlist menu on my mobile app i have made sure the “custom order” option is checked in the sorting menu, i have uninstall...

Newbie

Plan Free Country USA Device iPhone 8 Operating System iOS 16.5   My Question or Issue I am unable to use the sorting options in the edit playlist menu on my mobile app    ...

Yordan

Moderator

586 Views

1 replies

0 likes

bugs
iOS
sorting
  • 586 Views
  • 1 replies
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Superuser Contribution The playlist is not synchronised between devices

PlanPremiumCountryUkraineDeviceiPhone 14 pro maxOperating SystemiOS 16.5Spotify Version8.8.38.508 My Question or Issuewhen I hide music in a playlist, it's not actually hidden, and the playlist is out of sync

Casual Listener

Plan Premium Country Ukraine Device iPhone 14 pro max Operating System iOS 16.5 Spotify Version 8.8.38.508   My Question or Issue when I hide music in a playlist, it's not actually h...

Lyubka

Moderator

933 Views

3 replies

0 likes

  • 933 Views
  • 3 replies
  • 0 likes

Superuser Contribution i don’t have lyrics

my account doesn’t have lyrics, before it did but they suddenly wouldn’t show. when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. however, i don’t have them on my phone now. how do i fix this?

Regular

my account doesn’t have lyrics, before it did but they suddenly wouldn’t show.    when i go on pc, they still show up, and when i logged out and created a new account, i had lyrics. howev...

Yordan

Moderator

638 Views

2 replies

1 likes

  • 638 Views
  • 2 replies
  • 1 likes