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Unable to delete cache

Unable to delete cache

Plan

Premium

Country

Mexico

 

Device

iPhone 13

Operating System

iOS 16.5.1

 

My Question or Issue

My Spotify app states that it has 123MB worth of cache. But whenever I try to click on the “Clear cache” button, it has no effect. I already tried deinstalling the app or restarting my phone, it stays the same.

Reply
1 Reply

Hey there @tadeolopezc

 

Thanks for getting in touch about this and welcome to the Community. 

 

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?


If this doesn't do the trick, could you let us know if this started happening after a specific event such as an update?

 

We'll be on the lookout.

EniModerator
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