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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28537 Views

40 replies

8 likes

  • 28537 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93386 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
  • 925 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293099 Views

60 replies

15 likes

  • 293099 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123372 Views

19 replies

38 likes

  • 123372 Views
  • 19 replies
  • 38 likes

Superuser Contribution Load Time On iPhone & More

PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...

Newbie

Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6   My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...

Dian

Spotify Legend

541 Views

1 replies

0 likes

bluetooth
bug
Bug iPhone
iOS 16.6
iphone 11
load time
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Impossible to read title of long tracks

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...

Casual Listener

It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...

dulpins

Newbie

12850 Views

22 replies

20 likes

  • 12850 Views
  • 22 replies
  • 20 likes

Superuser Contribution Music keeps pausing while playing

Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...

Casual Listener

Having issues with music pausing whenever I play it Plan Premium Country Australia    Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...

Dian

Spotify Legend

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Superuser Contribution song banner won’t show the song/won’t show up at all when on another device

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Newbie

Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all

Eni

Moderator

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution year in spotify present.

PlanPremiumCountryRomaniaDeviceiPhone XROperating SystemIOS My Question or IssueI am using premium spotify for a year today! and they game me a present - 2 free months for my friend (picture + clickable link to official spotify website) i clicked, lo...

Visitor

  Plan Premium Country Romania Device iPhone XR Operating System IOS    My Question or Issue I am using premium spotify for a year today! and they game me a present - 2 free...

OscarDC

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently disable group play

Please help me permanently disable the group session option. I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied. Clearly Spotify never considered that perhaps people do not want their ...

Visitor

Please help me permanently disable the group session option.   I teach in multiple classrooms on multiple speakers daily, and the new group session option is automatically applied.  Clear...

Eni

Moderator

1318 Views

1 replies

1 likes

  • 1318 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can’t edit playlist’s custom track order

PlanFreeCountryPhilippinesDeviceiPad Pro (11-inch) (4th generation)Operating SystemiPadOS Version 16.2My Question or IssueI’m able to edit the playlist picture and description, but not the custom track order. This has been going on for a month or so....

Newbie

Plan Free Country Philippines Device iPad Pro (11-inch) (4th generation) Operating System iPadOS Version 16.2 My Question or Issue I’m able to edit the playlist picture and description, but ...

Vasil

Moderator

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Solved!! Hey guys! Tell me how to turn off the sound of switching tracks on the locked screen in spotify?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUkraineDevice(iPhone SE 2)Operating System(iOS 14) My Question or IssueHey guys! Tell me how to turn off the sound...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Ukraine Device (iPhone SE 2) Operating System (iOS...

21stcenturycurrerbel

Regular

6431 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Repeated Problems Requiring Reinstall

PlanPremiumCountryUSDeviceiPhone 14 Pro Operating SystemIOs 16.6 My Question or IssueMultiple problems require uninstalling and reinstalling app. So, yes, there is a "fix," but having to constantly do this is getting very annoying. Problem 1 - the sa...

Casual Listener

Plan Premium Country US Device iPhone 14 Pro   Operating System IOs 16.6    My Question or Issue Multiple problems require uninstalling and reinstalling app. So, yes, there ...

Parrinder

Casual Listener

1076 Views

2 replies

0 likes

  • 1076 Views
  • 2 replies
  • 0 likes

Superuser Contribution Recently Played Deleted

PlanPremium DeviceiPhone 12Operating SystemiOS 16.6 My Question or IssueThe Recently Played category was deleted from my home page from what seems to be a new update. This was a very useful feature for me and now its just gone which a pretty big anno...

Newbie

Plan Premium   Device iPhone 12 Operating System iOS 16.6   My Question or Issue The Recently Played category was deleted from my home page from what seems to be a new update. This...

toulon99

Regular

677 Views

2 replies

1 likes

  • 677 Views
  • 2 replies
  • 1 likes

PUBLICIDAD ME SALE EN OTRO IDIOMA // PUBLICITY IN OTHER LANGUAGE

Hello, I have spotify free. I use it in my computer and in my Iphone. In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like turco, rumanian or something like this. How to change to spanish publici...

Visitor

Hello,   I have spotify free. I use it in my computer and in my Iphone.   In my computer is ok, but in my Iphone when music stop and start publicity, this is in other language, like tur...

a_martinezz

Visitor

8735 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution iPhone/Alexa issue

Hello wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast but soon as my partner asks Alexa to play music it cuts me o...

Visitor

Hello   wondering what help I can get. I use Alexa to play lullaby music for my daugther and son at bedtime or her nap time. Sometimes at night when I’m at work I like to listen to my podcast ...

Susan_GP

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Why does streaming music on Spotify drain my Apple Watch battery so quickly?

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a couple of different earphones. I have tried removing...

Newbie

Occasionally when I stream music via Spotify on my Apple Watch SE, the battery falls from 100% to 10% in 20 minutes and the watch crashes. It doesn't happen all the time, but it has happened with a c...

fbs4800

Casual Listener

4393 Views

2 replies

2 likes

  • 4393 Views
  • 2 replies
  • 2 likes

I can’t make siri play my favorite songs playlist

Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for. How do I fix this?

Visitor

Everytime I ask siri to play my favorite songs playlist, it plays a random spotify playlist that I never listened to or asked for.    How do I fix this?

Ness6

Visitor

6944 Views

2 replies

1 likes

  • 6944 Views
  • 2 replies
  • 1 likes

Solved!! Accessing and adjusting songs simultaneously on two devices.

Hi all, Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and then adjust the volume or press next song with my phone while t...

Casual Listener

Hi all,   Previously I could listen to music on my laptop and I would also be able to access it through my phone. Meaning I could start a song on my laptop, play it through my speakers and the...

scruben

Casual Listener

523 Views

2 replies

1 likes

  • 523 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution No back option from queue

PlanPremiumCountryUSDeviceiPhone 11Operating SystemiOS 16.1.1 My Question or IssueThere is no longer a back option from the queue page. The only way I can get out of the queue page is by selecting the ellipsis next to the now playing song and selecti...

Casual Listener

Plan Premium Country US Device iPhone 11 Operating System iOS 16.1.1   My Question or Issue There is no longer a back option from the queue page. The only way I can get out of the queu...

Eni

Moderator

717 Views

1 replies

1 likes

  • 717 Views
  • 1 replies
  • 1 likes

Cant Change premium plan with Apple ID.

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

Visitor

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

Maxim

Spotify Star

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Solved!! Spotify stops playing after 1minute

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this.So for 2weeks I've had the same problem, my tracks starts playing but stops again at 1minute, and it doesn't stop in a way that it is...

Newbie

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this. So for 2weeks I've had the same problem, my tracks starts playing but stops ag...

tmarquis

Visitor

85365 Views

169 replies

16 likes

  • 85365 Views
  • 169 replies
  • 16 likes

Superuser Contribution Viewing any song’s streams besides the popular on mobile

I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular and I would just like to see the streams on those songs

Newbie

I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular  and I would just like to see the...

ThisCommunitySucks

Community Legend

228864 Views

3 replies

121 likes

  • 228864 Views
  • 3 replies
  • 121 likes

Superuser Contribution Artist Name on some playlists not rendering correctly.

PlanPremiumCountryUSA Device(iPhone Pro Max)Operating System(iOS 16.6) My Question or IssueSome of my playlists have Artist names in the playlist description showing up as a URL. This renders as a link on Spotify on the desktop.See my attached screen...

Casual Listener

  Plan Premium Country USA   Device (iPhone Pro Max) Operating System (iOS 16.6)   My Question or Issue Some of my playlists have Artist names in the playlist description...

JimmyNacho

Casual Listener

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes