Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35932 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101220 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429961 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298144 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi. I just got a new iPhone 14 Plus last week and although my phone's Bluetooth is paired with my car stereo (Pioneer), it won't play Spotify. Spotify is updated and my phone calls come through the radio. Everything worked perfectly until I made the ...
Hi. I just got a new iPhone 14 Plus last week and although my phone's Bluetooth is paired with my car stereo (Pioneer), it won't play Spotify. Spotify is updated and my phone calls come through the r...
638 Views
0 replies
0 likes
Plan PremiumCountry AustraliaDevice iPhone 13 Pro Max My Question or IssueOk so I have been a little bit of a local files warrior for over a year now and I thought I knew may way around them like the back of my hand, but i have recently reached a new...
Plan Premium Country Australia Device iPhone 13 Pro Max My Question or Issue Ok so I have been a little bit of a local files warrior for over a year now and I thought I knew may...
Moderator
1488 Views
1 replies
1 likes
Hi everybody. I have been a Spotify member since 2010. I know I’m not the only one who really hates this smart shuffle feature that Spotify added about six months ago. And they don’t seem to care about their users anymore, especially their premium us...
Hi everybody. I have been a Spotify member since 2010. I know I’m not the only one who really hates this smart shuffle feature that Spotify added about six months ago. And they don’t seem to care abo...
Moderator
831 Views
1 replies
2 likes
Plan :PremiumCountry:U.S.Device :Iphone 13 Pro Operating System :IOS 16.6.6My Question or IssueWhen navigating to the music que there is no indicator that signals me on how to return to the prior screen. The only way to return is to select whats curr...
Plan : Premium Country: U.S. Device : Iphone 13 Pro Operating System : IOS 16.6.6 My Question or Issue When navigating to the music que there is no indicator that signals me on how to ...
Moderator
500 Views
1 replies
0 likes
.PlanPremiumCountryUSADeviceiPhone 10Operating SystemiOS 10 My Question or IssueWhenever I use the search function to find playlists within my home page Spotify says "playlist could not be found" and doesn't load any of the possible playlists I'm loo...
. Plan Premium Country USA Device iPhone 10 Operating System iOS 10 My Question or Issue Whenever I use the search function to find playlists within my home page Spotify says "playl...
Spotify Legend
583 Views
1 replies
0 likes
PlanPremiumCountryUK Device(iPhone 12, Sonos Play:3)Operating System(iOS 16.1.1) My Question or IssueI have Sonos Play 3. Spotify from either Spotify app or Sonos app will cut out/disconnect after around 5-10mins and then not re-connect. This does no...
Plan Premium Country UK Device (iPhone 12, Sonos Play:3) Operating System (iOS 16.1.1) My Question or Issue I have Sonos Play 3. Spotify from either Spotify app or Sonos app ...
Regular
3036 Views
12 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...
Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10 My Question or Issue I found a song that was marked “unavailable” and any time ...
Visitor
68739 Views
16 replies
0 likes
I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spotify iOS app. In the KCRW app, I go to App Settings...
I can't seem to connect my Spotify Premium account to the KCRW iOS app on my iPhone 13 (running IOS 16.6.1). When I like songs in the KCRW app, I want them to populate in a Spotify playlist in my Spo...
687 Views
0 replies
3 likes
Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add songs by clicking on the song and adding it through...
Since yesterday any „add to this playlist“ button on my playlists stopped working. I always get the same error when I click it: „Spotify can’t open this type of link on this device“. I can still add ...
Visitor
1036 Views
1 replies
3 likes
PlanFree Device(iPhone XR) My Question or Issue the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devices and it’s been like this since i had the app. I tried reinstalling/updating, changing se...
Plan Free Device (iPhone XR) My Question or Issue the add to queue option is missing on my iphone but on my ipad it’s there? i use the same account for both devic...
Casual Listener
2446 Views
12 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 13 My Question or IssueThis has been one of the most irritating ongoing issues for a couple of years now. Every time I go to rewind by clicking the 15 second button, an advertisement will pop up and when it’s ove...
Plan Free/Premium Country Device (iPhone 13 My Question or Issue This has been one of the most irritating ongoing issues for a couple of years now. Every ti...
Moderator
669 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPad AirOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOSMy Question or IssueWe have a Spotify account for my 9 y/o daughter with child features and the like. Is there a way to turn off the trending now section on ...
Plan Premium Country USA Device iPad Air Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS My Question or Issue We have a Spotify account for my 9 y/o daughter with child fe...
Spotify Star
444 Views
1 replies
0 likes
I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair to the podcasts) and they still won't go away. I don...
I've had two podcasts that I listened to and ended up disliking. They won't disappear from my homescreen even though one really upset me. I even gave them a one star review (which I think is unfair t...
Moderator
2746 Views
4 replies
3 likes
Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue PlanFree My Question or Issueplease fix my issue
Hello, I am not able to use my Spotify properly. I am not able to organise my songs my way. All songs are playing randomly. I can not play any songs again. Why it is happening. Please fix this issue&...
Spotify Star
496 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 12 miniOperating SystemiOS 16.5 My Question or IssueExiting the app, the ios video player multitasking video player will pop up. Closing it or full screening it will cause the music to pause, and you have to m...
Plan Free Country United States Device iPhone 12 mini Operating System iOS 16.5 My Question or Issue Exiting the app, the ios video player multitasking video player will pop up. Clos...
Moderator
714 Views
1 replies
0 likes
I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The songs that I wanted to listen to on my phone are do...
I've linked the accounts, Downloaded the songs probably 100 times over on both devices, Made sure both of my device's settings were right, I went through all the stops and nothing seems to work. The ...
Newbie
696 Views
2 replies
0 likes
PlanPremium DuoCountryUSDeviceiPhone 11Operating SystemiOS 16.6 My Question or IssueWhen launching Spotify, the load time for the app takes ~15 seconds. Additionally, when listening on a locked screen (specifically with headphones/ AirPods) the Spoti...
Plan Premium Duo Country US Device iPhone 11 Operating System iOS 16.6 My Question or Issue When launching Spotify, the load time for the app takes ~15 seconds. Additionally, when li...
Spotify Legend
558 Views
1 replies
0 likes
It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the entire title of a track ??? (See my image if you don't...
It's impossible to read a full title especially with compilations of classical music. Since you promote the 100th century of Deutsche Gramophone, could you do something to let the user to see the ent...
Newbie
13031 Views
22 replies
20 likes
Having issues with music pausing whenever I play itPlanPremiumCountryAustralia DeviceIphone 13 pro, macbook pro (2020), PCOperating SystemIOS 16.6 macos 13.0.1, windows 10 My Question or IssueHello, I have been experiencing issues with my music pausi...
Having issues with music pausing whenever I play it Plan Premium Country Australia Device Iphone 13 pro, macbook pro (2020), PC Operating System IOS 16.6 macos 13.0.1, wind...
Spotify Legend
668 Views
2 replies
0 likes
Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all
Song banner disappears when playing in another device. Will only load first 200 songs in playlist before it gives me a blank banner or no banner at all
Moderator
507 Views
1 replies
0 likes
