Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28594 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93462 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423181 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293120 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 14.3 or iOS 15.7.8 My Question or IssueI am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much prefer this particular version of Spotify and do not want to update to any of...
Plan Premium Country US Device iPhone 6S Plus Operating System iOS 14.3 or iOS 15.7.8 My Question or Issue I am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much p...
Spotify Star
3080 Views
1 replies
0 likes
Trying to edit my playlists album on iPhone 14 pro max it’s not allowing edit options to edit my list and change my song order
Trying to edit my playlists album on iPhone 14 pro max it’s not allowing edit options to edit my list and change my song order
Spotify Legend
402 Views
1 replies
0 likes
Can’t scroll song forward/backwards using the song progress bar. Shuffle icon is also missing from the app. I’m using iphone 12 and 16.1.1 ios. App version 8.7.82.107. Tried everything from restarting to hard resting phone but nothing worked. Please ...
Can’t scroll song forward/backwards using the song progress bar. Shuffle icon is also missing from the app. I’m using iphone 12 and 16.1.1 ios. App version 8.7.82.107. Tried everything from restartin...
Visitor
748 Views
2 replies
1 likes
Hi there everyone, never post new threads, I usually can find what I'm looking for on the previously asked for questions. Recently I bought a iPhone 7+ and am updated to the latest spotify. The problem. Is that when I go to filter a playlist, ie look...
Hi there everyone, never post new threads, I usually can find what I'm looking for on the previously asked for questions. Recently I bought a iPhone 7+ and am updated to the latest spotify. The probl...
Moderator
10300 Views
10 replies
0 likes
Plan: Premium (Duo)Country: USDevices: iPhone 13 Pro, iPad Pro 2021, Windows laptop, Wiim mini (connect device)Operating System: iOS 17 Beta, iPad OS 16.6, Windows 10Issue:Whenever I'm listening on one device, selecting a different Spotify Connect de...
Plan: Premium (Duo) Country: US Devices: iPhone 13 Pro, iPad Pro 2021, Windows laptop, Wiim mini (connect device) Operating System: iOS 17 Beta, iPad OS 16.6, Windows 10 Issue...
Casual Listener
708 Views
1 replies
0 likes
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have a iPhone 6s and Spotify app not opening on my iPhone. I have updated before ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Moderator
2331 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11 ProMy Question or IssueI have been using a private playlist and local files to add songs I'm currently editing to my phone for a few years. I usually would update the songs on my phone by un-downloading ...
Plan Premium Country United States Device iPhone 11 Pro My Question or Issue I have been using a private playlist and local files to add songs I'm currently editing to my phone for a f...
Casual Listener
614 Views
1 replies
0 likes
I'm using an iPhone 12 Pro Max and whenever my playlist ends I can't restart it and it will keep playing recommended songs.
I'm using an iPhone 12 Pro Max and whenever my playlist ends I can't restart it and it will keep playing recommended songs.
Casual Listener
5507 Views
4 replies
0 likes
PlanPremiumCountryAustraliaDevice(iPhone 13, Chrome browser on a Windows laptop) My Question or IssueHi,I've done a fair bit of research and am struggling to explain how this has happened other than somebody who may have had access to my account (at ...
Plan Premium Country Australia Device (iPhone 13, Chrome browser on a Windows laptop) My Question or Issue Hi, I've done a fair bit of research and am struggling to explain how this h...
Moderator
1496 Views
1 replies
0 likes
As per the screenshot, there is a forced limit on the auto download of number of episodes. I recommend following changes: There should be an option for user to choose unlimited downloads. So, all the new episodes are downloaded. UI is confusing.
As per the screenshot, there is a forced limit on the auto download of number of episodes. I recommend following changes: There should be an option for user to choose unlimited downloads. So...
Moderator
587 Views
1 replies
0 likes
I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm working, which is getting extremely frustrating.
I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm wor...
Regular
1894 Views
11 replies
0 likes
The player thing in Spotify has been bugged out for me for along time now I’m on the latest update I’ve deleted the app reinstalled tried everything still buggedPlanPremiumCountry United States Device(iPhone 12Operating System(iOS 15
The player thing in Spotify has been bugged out for me for along time now I’m on the latest update I’ve deleted the app reinstalled tried everything still bugged Plan Premium Country United States...
Visitor
5051 Views
9 replies
0 likes
Plan - FamilyFree/Premium - PremiumCountry - United States DeviceApple Watch SEOperating System7.4.1 (18T201) My Question or IssueWe recently purchased 2 Apple Watch SEs for our girls. We also purchased cellular data plans for them from T-Mobile. Not...
Plan - Family Free/Premium - Premium Country - United States Device Apple Watch SE Operating System 7.4.1 (18T201) My Question or Issue We recently purchased 2 Apple Watch SEs...
Newbie
29466 Views
45 replies
14 likes
i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips to the next track and gets stuck.i have tried using ...
i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips t...
Casual Listener
2228 Views
4 replies
0 likes
On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but there has been no avail. My Spotify is fully updated, a...
On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but ther...
Moderator
480 Views
1 replies
0 likes
What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains in the top six recommended. Is there a way to dele...
What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains...
Spotify Legend
3337 Views
1 replies
0 likes
PlanPremiumCountryUnited states Device(iPhone 12 pro max)Operating System(iOS 15.2)I have been having a glitch or issue with my spotify while using my waze and uber driver app. Whenever i am on my waze app and receive a request from uber driver, my m...
Plan Premium Country United states Device (iPhone 12 pro max) Operating System (iOS 15.2) I have been having a glitch or issue with my spotify while using my waze and uber driver ...
Newbie
8730 Views
14 replies
0 likes
I have plenty of songs from local files that work on my iPhone. This one song won’t appear in my liked songs and is greyed on in my playlist i added it too. If I go to the local files playlist it will play and isn’t greyed out. I hooked my phone up t...
I have plenty of songs from local files that work on my iPhone. This one song won’t appear in my liked songs and is greyed on in my playlist i added it too. If I go to the local files playlist it wil...
Spotify Legend
734 Views
1 replies
0 likes
PlanPremiumCountryUSADevicedesktopiPad mini gen 5Operating SystemThe desktop is on Windows 11 on Spotify for Windows (64 bit)1.2.16.947.gcfbaa410The iPad is on iPadOS 16.6 running Spotify version 8.8.56My Question or IssueI enhanced a playlist on des...
Plan Premium Country USA Device desktop iPad mini gen 5 Operating System The desktop is on Windows 11 on Spotify for Windows (64 bit) 1.2.16.947.gcfbaa410 The iPad is on iPadOS 16.6 ru...
Music Fan
1194 Views
3 replies
0 likes
Hi all,I'm a USA resident going on a mission trip to Nigeria for 17 days. I have a Verizon iPhone and was told it is unlikely my Spotify playlist will work offline in Nigeria despite that I am a Premium paying member. I'm not too tech-savvy, but does...
Hi all, I'm a USA resident going on a mission trip to Nigeria for 17 days. I have a Verizon iPhone and was told it is unlikely my Spotify playlist will work offline in Nigeria despite that I am a ...
Casual Listener
6043 Views
10 replies
0 likes
