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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

232591 Views

53 replies

13 likes

  • 232591 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155650 Views

507 replies

108 likes

  • 155650 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107686 Views

19 replies

38 likes

  • 107686 Views
  • 19 replies
  • 38 likes

Superuser Contribution Stuttering music and losing connection to Apple HomePod mini through Airplay

PlanPremiumCountrySwedenDeviceiPhone Xs MaxOperating SystemiOS 16.2 My Question or Issue When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16.2) through my iPhone, via Airplay, the music stutters a lot and I can't play for more th...

Casual Listener

Plan Premium Country Sweden Device iPhone Xs Max Operating System iOS 16.2   My Question or Issue   When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16....

Jacec

Visitor

29625 Views

48 replies

17 likes

  • 29625 Views
  • 48 replies
  • 17 likes

Songs randomly freezing

Plan: PremiumCountry: USA Device: iPhone 12 My Question or IssueRandomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pa...

Casual Listener

Plan: Premium Country: USA    Device: iPhone 12   My Question or Issue Randomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occ...

kaworu_bloodpaw

Roadie

623 Views

1 replies

0 likes

Freezing
Songs freezing app
  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can’t share lyrics

i don’t have the share option, i got it again a few weeks ago but then it disappeared again after a day or 2

Visitor

i don’t have the share option, i got it again a few weeks ago but then it disappeared again after a day or 2

erixou

Casual Listener

911 Views

4 replies

0 likes

  • 911 Views
  • 4 replies
  • 0 likes

Superuser Contribution Slow loading times for downloaded content

PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 16.2 My Question or IssueWhen attempting to load a downloaded playlist or album on a slow/inconsistent wifi connection, the loading screen takes significantly longer than it should. It's clear tha...

Regular

Plan Premium Country UK Device iPhone X Operating System iOS 16.2   My Question or Issue When attempting to load a downloaded playlist or album on a slow/inconsistent wifi connection, ...

AlejaR

Moderator

1112 Views

3 replies

1 likes

  • 1112 Views
  • 3 replies
  • 1 likes

Superuser Contribution my local files aernt working on ios

ive followed all the instructions on how to get my local files to work on my phone, yet i cant seem to get it working. I've got my files on my phone and on my laptop, and i can play them on my laptop. But on my phone, the exact same files downloaded ...

Visitor

ive followed all the instructions on how to get my local files to work on my phone, yet i cant seem to get it working. I've got my files on my phone and on my laptop, and i can play them on my laptop...

CaptainRedTinge

Regular

1192 Views

10 replies

0 likes

  • 1192 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify keeps opening and closing Google Maps while driving

For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navigation to the background. Whenever, I switch it bac...

Visitor

For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navi...

Lyubka

Moderator

1536 Views

1 replies

0 likes

  • 1536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn’t my Apple Watch appear in the device list?

I have the newest SE watch. I have spotify downloaded on both my phone and watch and up to date. I also have spotify premium and should have the ability to stream online without having to download anything to my watch. However under my device list bo...

Visitor

I have the newest SE watch. I have spotify downloaded on both my phone and watch and up to date. I also have spotify premium and should have the ability to stream online without having to download an...

Yordan

Moderator

5912 Views

12 replies

1 likes

  • 5912 Views
  • 12 replies
  • 1 likes

When liked songs is enhanced you cant queue the new songs

PlanPremiumCountryNorway DeviceiPhone 13 pro, iOs 16.1.1 (but been like this for a while)My Question or IssueAfter «liked songs» has been enhanced, I can no longer just swipe to queue songs. If I just want to queue one of the enhanced songs I need to...

Newbie

Plan Premium Country Norway   Device iPhone 13 pro, iOs 16.1.1 (but been like this for a while) My Question or Issue After «liked songs» has been enhanced, I can no longer just swipe to ...

MateusM

Spotify Star

596 Views

1 replies

1 likes

  • 596 Views
  • 1 replies
  • 1 likes

Superuser Contribution local files not appearing on iphone

ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i can find, uninstall and reinstall, turning on wifi...

Casual Listener

ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i...

Dian

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Only one song is not playable

PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 16) My Question or IssueIf I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start playing. I can listen to every other just but not to this song. It’s also not s...

Regular

Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 16)   My Question or Issue If I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start pla...

Bittencourt

Spotify Star

1968 Views

15 replies

0 likes

  • 1968 Views
  • 15 replies
  • 0 likes

Superuser Contribution Songs Randomly remove themselves from my downloads on liked songs playlist

PlanPremium IndividualCountryUSADeviceiPhone XROperating System1.16.2 My Question or IssueSo, When I'm on wifi I download my songs to my liked songs playlist so I can listen offline. When I get to school however, since their is no wifi I like to list...

Regular

Plan Premium Individual Country USA Device iPhone XR Operating System 1.16.2   My Question or Issue So, When I'm on wifi I download my songs to my liked songs playlist so I can listen ...

MihailY

Moderator

1052 Views

7 replies

0 likes

  • 1052 Views
  • 7 replies
  • 0 likes

Superuser Contribution My Spotify (iOS) is not giving me the option to download songs individually

I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reinstalled the app … I’ve made sure I have the premium ...

Visitor

I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reins...

AlejaR

Moderator

1979 Views

1 replies

0 likes

  • 1979 Views
  • 1 replies
  • 0 likes

sound quality apple watch

I mean guys... for real?!I was so happy to go to the gym with my apple watch only... I turn on the music and it sounds like crap.Even in 1998, the standard was 128 Kbps, this sounds like 96 Kbps at max...What is this? Why do they limit the streaming ...

Casual Listener

I mean guys... for real?! I was so happy to go to the gym with my apple watch only... I turn on the music and it sounds like crap. Even in 1998, the standard was 128 Kbps, this sounds like 96 K...

satuss

Newbie

3473 Views

6 replies

4 likes

  • 3473 Views
  • 6 replies
  • 4 likes

Superuser Contribution Hebrew ver on IOS16.2 not showing Artists Info

PlanPremiumCountryIsraelDevice(iPhone SE 2022)Operating System(iOS 16.2) My Question or IssueHebrew ver not showing Artists Info, can i change to the English version?Any fix for this issue?

Regular

Plan Premium Country Israel Device (iPhone SE 2022) Operating System (iOS 16.2)   My Question or Issue Hebrew ver not showing Artists Info, can i change to the English version? Any fi...

Keef_

Regular

1198 Views

6 replies

0 likes

  • 1198 Views
  • 6 replies
  • 0 likes

Superuser Contribution Downloaded music dont work in offline mode

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working. It might happen when I changed subscription from ...

Visitor

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working...

AlejaR

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Hello

I have a new iPhone and when I download my Spotify app I can’t downloads songs

Visitor

I have a new iPhone and when I download my Spotify app I can’t downloads songs 

MateusM

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speakers not grouping anymore

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The speaker grouping disappeared and I cannot group them ...

Visitor

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The sp...

AlejaR

Moderator

1474 Views

1 replies

0 likes

  • 1474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files missing on new iphone

PlanPremiumCountryCanada Device(iPhone 13)Operating SystemiOS 16.2 My Question or IssueHi, I recently upgraded from an iphone 11 to 13. Since upgrading I am unable to play my local files on my iphone. I have already uninstalled and reinstalled the ap...

Visitor

Plan Premium Country Canada  Device (iPhone 13) Operating System iOS 16.2   My Question or Issue Hi,  I recently upgraded from an iphone 11 to 13. Since upgrading I am unabl...

jaronstaiger

Visitor

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes