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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242427 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
125530 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451958 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307847 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues.I can log on to the computer no problem. The issue is the iphone. Please help me fix this.
i am using an iphone 14 pro. We have the paid version of the family plan. The rest of the family is having no issues. I can log on to the computer no problem. The issue is the i...
Spotify Star
455 Views
1 replies
0 likes
PlanPremiumCountry DeviceiPhone 14 Pro Max Operating Systemios 17.0.1 My Question or IssueI having been playing music all night long. After the last update Spotify quits playing after a while. I am connected to cable internet by WiFi. The signal is v...
Plan Premium Country Device iPhone 14 Pro Max Operating System ios 17.0.1 My Question or Issue I having been playing music all night long. After the last update Spotif...
Spotify Legend
614 Views
1 replies
0 likes
PlanPremiumCountry Italy Deviceiphone 15Operating System(iIOS14I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't workWhat can I do?thanks My Question or Issue
Plan Premium Country Italy Device iphone 15 Operating System (iIOS14 I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recove...
Spotify Legend
452 Views
1 replies
0 likes
Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.
Why do I need to tap through so many menus and screens just to AirPlay my music? I find the layout of the app untidy and convoluted. Please streamline the design and tidy your mess.
Regular
702 Views
1 replies
1 likes
The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone trying to get it to work. This issue applies to every e...
The podcast series “Slate: One Year” will not play from the iOS app. Literally any other podcast I try will play fine. My app is up to date. I’ve force closed the app, and even rebooted my phone tryi...
Casual Listener
1301 Views
1 replies
0 likes
I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play button, an Add Songs button, the names of recent son...
I'm using Spotify Free on an iPhone SE, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me ...
Moderator
30371 Views
10 replies
4 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 16.6.1 My Question or IssueThe close button doesn't appear on the queue screen so the user is unable to go to the previous screen without closing the app.
Plan Premium Country United States Device iPhone 11 Pro Operating System iOS 16.6.1 My Question or Issue The close button doesn't appear on the queue screen so the user is unable to ...
Casual Listener
1349 Views
2 replies
2 likes
Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is disabling listeners and artists. Spotify please bring ...
Can someone explain what is happening? I’m a growing artist and I have a featured artist on a song, but it’s not getting a lot of plays because the “appears on” feature is wiped! I’m sure this is dis...
Casual Listener
64246 Views
180 replies
329 likes
Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, and I have an iPhone 8. I’ve already tried uninstall...
Whenever I try to run a playlist or play just about anything in the background while doing other things, my app crashes after just a couple minutes. I’m running IOS 13.7 and Spotify version 8.5.75, a...
Music Fan
2963 Views
4 replies
6 likes
When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation results in synchronization problems across different de...
When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation resu...
Casual Listener
1114 Views
3 replies
0 likes
PlanPremium DeviceiPhone 12Operating SystemiOS My Question or IssueSince the new Spotify updates the group session feature is horrible. You can no longer scan a code to join and once you do join you can no longer choose to listen on the same device a...
Plan Premium Device iPhone 12 Operating System iOS My Question or Issue Since the new Spotify updates the group session feature is horrible. You can no longer sca...
Newbie
1964 Views
3 replies
10 likes
Plan: PremiumCountry: UKDevice: iPhone 6SOperating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping on the screen, if the screen is unlocked. If the screen is locked I usually u...
Plan: Premium Country: UK Device: iPhone 6S Operating System: iOS 15.7.3 When I have a playlist open and I'm listening to a track I usually scroll to the next track by swiping o...
Newbie
846 Views
2 replies
0 likes
PlanPremiumCountry DeviceiPhone 14Operating Systemios 17 My Question or Issueautoplay not working, double checked if option is enabled-it is. Plays just one song and then stops.
Plan Premium Country Device iPhone 14 Operating System ios 17 My Question or Issue autoplay not working, double checked if option is enabled-it is. Plays just one song and the...
Moderator
556 Views
1 replies
0 likes
PlanPremium family CountryUSDeviceiPhone 11 ProOperating SystemiOS 14.2 My Question or IssueHidden songs in my playlist are still playing on shuffle and regular play. The songs grey out as if hidden but doesn’t change anything. Same issue on my wife’...
Plan Premium family Country US Device iPhone 11 Pro Operating System iOS 14.2 My Question or Issue Hidden songs in my playlist are still playing on shuffle and regular pl...
Visitor
52035 Views
28 replies
6 likes
After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time.I did a clean install, cleared the cache, deleted some songs for some space, update the app. I use an ipod.please help!!! I can...
After a few skips of songs, the app freezes on one song and stops working. I have to close and reopen the app all the time. I did a clean install, cleared the cache, deleted some songs for some spac...
Moderator
19390 Views
46 replies
16 likes
PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 15.7.7 My Question or IssueWhen I am listening to music and try to skip songs, the app will continue playing the previous song while displaying the next song before ultimately freezing....
Plan Premium Country United States Device iPhone 8 Operating System iOS 15.7.7 My Question or Issue When I am listening to music and try to skip songs, the app will continue playing ...
Moderator
1153 Views
5 replies
1 likes
And also can't able to chage to previous song
And also can't able to chage to previous song
Spotify Star
558 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueRepro steps:Join a group sessionSwitch apps (so that Spotify is playing in the background)Switch back (so that Spotify is now back in the foreground)Spotify i...
Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3 My Question or Issue Repro steps: Join a group session Switch apps (so that Spotify is playing ...
Newbie
2192 Views
8 replies
0 likes
PlanFree/PremiumCountryUk iPhone 13 ios 17 but also previous versions for the last 3 months I’ve been getting the attached message on all the stats pages of the Spotify for artists app. Grateful for any advice. I’ve done all the reinstalling, differe...
Plan Free/Premium Country Uk iPhone 13 ios 17 but also previous versions for the last 3 months I’ve been getting the attached message on all the stats pages of the Spo...
Moderator
1199 Views
3 replies
0 likes
PlanPremium DeviceiPhone 12 pro My Question or IssueI changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entered my login info on the app on the new phone it says that the login failed because I...
Plan Premium Device iPhone 12 pro My Question or Issue I changed phones and now I can't login with the new device. I was offline on my old phone, and now that I've entere...
Newbie
772 Views
1 replies
0 likes
