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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42239 Views

43 replies

10 likes

  • 42239 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107783 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1577 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301351 Views

61 replies

16 likes

  • 301351 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127326 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cant Change premium plan with Apple ID.

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

Visitor

Premium plan registered with apple ID but it is not allowing me to change my individual premium to premium duo or family.

Maxim

Spotify Star

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
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Solved!! Spotify stops playing after 1minute

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this.So for 2weeks I've had the same problem, my tracks starts playing but stops again at 1minute, and it doesn't stop in a way that it is...

Newbie

Since you guys wouldn't give the other once a helpful answer I hope you'll finally take your te and listen/read this. So for 2weeks I've had the same problem, my tracks starts playing but stops ag...

tmarquis

Visitor

87444 Views

169 replies

16 likes

  • 87444 Views
  • 169 replies
  • 16 likes

Superuser Contribution Viewing any song’s streams besides the popular on mobile

I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular and I would just like to see the streams on those songs

Newbie

I’m not sure if it is possible to view on a desktop version of Spotify,This may not seem very important but some of my favorite artists old songs aren’t popular  and I would just like to see the...

AdamDamon

Community Legend

231532 Views

3 replies

123 likes

  • 231532 Views
  • 3 replies
  • 123 likes

Superuser Contribution Artist Name on some playlists not rendering correctly.

PlanPremiumCountryUSA Device(iPhone Pro Max)Operating System(iOS 16.6) My Question or IssueSome of my playlists have Artist names in the playlist description showing up as a URL. This renders as a link on Spotify on the desktop.See my attached screen...

Casual Listener

  Plan Premium Country USA   Device (iPhone Pro Max) Operating System (iOS 16.6)   My Question or Issue Some of my playlists have Artist names in the playlist description...

JimmyNacho

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
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Solved!! Spotify Version 8.5.0.833 and iOS Compatibility

PlanPremiumCountryUSDeviceiPhone 6S PlusOperating SystemiOS 14.3 or iOS 15.7.8 My Question or IssueI am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much prefer this particular version of Spotify and do not want to update to any of...

Newbie

Plan Premium Country US Device iPhone 6S Plus Operating System iOS 14.3 or iOS 15.7.8   My Question or Issue I am currently running Spotify version 8.5.0.833 on iOS 14.3. I very much p...

Maxim

Spotify Star

3175 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Hi I don’t have the 3 dots on my play button to edit my song list up down

Trying to edit my playlists album on iPhone 14 pro max it’s not allowing edit options to edit my list and change my song order

Visitor

Trying to edit my playlists album on iPhone 14 pro max it’s not allowing edit options to edit my list and change my song order

Dian

Spotify Legend

432 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can’t scroll song forward/backwards using the song progress bar.

Can’t scroll song forward/backwards using the song progress bar. Shuffle icon is also missing from the app. I’m using iphone 12 and 16.1.1 ios. App version 8.7.82.107. Tried everything from restarting to hard resting phone but nothing worked. Please ...

Visitor

Can’t scroll song forward/backwards using the song progress bar. Shuffle icon is also missing from the app. I’m using iphone 12 and 16.1.1 ios. App version 8.7.82.107. Tried everything from restartin...

ShreeBe

Visitor

787 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Keyboard doesn't show up under playlist filter

Hi there everyone, never post new threads, I usually can find what I'm looking for on the previously asked for questions. Recently I bought a iPhone 7+ and am updated to the latest spotify. The problem. Is that when I go to filter a playlist, ie look...

Casual Listener

Hi there everyone, never post new threads, I usually can find what I'm looking for on the previously asked for questions. Recently I bought a iPhone 7+ and am updated to the latest spotify. The probl...

Yordan

Moderator

10477 Views

10 replies

0 likes

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  • 10 replies
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Switching Spotify Connect devices stops music and removes "now playing" bar

Plan: Premium (Duo)Country: USDevices: iPhone 13 Pro, iPad Pro 2021, Windows laptop, Wiim mini (connect device)Operating System: iOS 17 Beta, iPad OS 16.6, Windows 10Issue:Whenever I'm listening on one device, selecting a different Spotify Connect de...

Casual Listener

Plan: Premium (Duo) Country: US Devices: iPhone 13 Pro, iPad Pro 2021, Windows laptop, Wiim mini (connect device) Operating System: iOS 17 Beta, iPad OS 16.6, Windows 10 Issue...

Milliejohnson

Casual Listener

756 Views

1 replies

0 likes

Connect
iOS
playback stopsa
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  • 1 replies
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Superuser Contribution Why is Spotify not working after iPhone update?

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I have a iPhone 6s and Spotify app not opening on my iPhone. I have updated before ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Lyubka

Moderator

2420 Views

1 replies

0 likes

iPhone6S
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  • 1 replies
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Local Files staying on phone despite disabling download

PlanPremiumCountryUnited StatesDeviceiPhone 11 ProMy Question or IssueI have been using a private playlist and local files to add songs I'm currently editing to my phone for a few years. I usually would update the songs on my phone by un-downloading ...

Newbie

  Plan Premium Country United States Device iPhone 11 Pro My Question or Issue I have been using a private playlist and local files to add songs I'm currently editing to my phone for a f...

Milliejohnson

Casual Listener

665 Views

1 replies

0 likes

download
local files
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  • 1 replies
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Superuser Contribution I can't restart my Spotify playlist

I'm using an iPhone 12 Pro Max and whenever my playlist ends I can't restart it and it will keep playing recommended songs.

Visitor

I'm using an iPhone 12 Pro Max and whenever my playlist ends I can't restart it and it will keep playing recommended songs.

BlackOverlord

Casual Listener

5568 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Clickrow as next track when playlist was on shuffle (after reviewing historical data log)

PlanPremiumCountryAustraliaDevice(iPhone 13, Chrome browser on a Windows laptop) My Question or IssueHi,I've done a fair bit of research and am struggling to explain how this has happened other than somebody who may have had access to my account (at ...

Newbie

Plan Premium Country Australia Device (iPhone 13, Chrome browser on a Windows laptop)   My Question or Issue Hi, I've done a fair bit of research and am struggling to explain how this h...

Susan_GP

Moderator

1548 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Unlimited auto download of episodes on mobile.

As per the screenshot, there is a forced limit on the auto download of number of episodes. I recommend following changes: There should be an option for user to choose unlimited downloads. So, all the new episodes are downloaded. UI is confusing.

Visitor

As per the screenshot, there is a forced limit on the auto download of number of episodes. I recommend following changes:   There should be an option for user to choose unlimited downloads. So...

Eni

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot type on my keyboard, random letters make the tracks skip/go back.

I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm working, which is getting extremely frustrating.

Regular

I've tried disconnecting and reconnecting my magic keyboard, signing off and back in, uninstalling Spotify, and using it on a web browser - nothing works. I mostly use it on my computer while I'm wor...

formmigga

Regular

2019 Views

11 replies

0 likes

  • 2019 Views
  • 11 replies
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Superuser Contribution Spotify player bugged out

The player thing in Spotify has been bugged out for me for along time now I’m on the latest update I’ve deleted the app reinstalled tried everything still buggedPlanPremiumCountry United States Device(iPhone 12Operating System(iOS 15

Casual Listener

The player thing in Spotify has been bugged out for me for along time now I’m on the latest update I’ve deleted the app reinstalled tried everything still bugged Plan Premium Country United States...

Aland1995

Visitor

5188 Views

9 replies

0 likes

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  • 9 replies
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Solved!!Superuser Contribution Cannot download app to Apple Watch on Apple Family Setup

Plan - FamilyFree/Premium - PremiumCountry - United States DeviceApple Watch SEOperating System7.4.1 (18T201) My Question or IssueWe recently purchased 2 Apple Watch SEs for our girls. We also purchased cellular data plans for them from T-Mobile. Not...

Casual Listener

Plan - Family Free/Premium - Premium Country - United States   Device Apple Watch SE Operating System 7.4.1 (18T201)   My Question or Issue We recently purchased 2 Apple Watch SEs...

Brian716

Newbie

30562 Views

45 replies

15 likes

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  • 45 replies
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Superuser Contribution spotify web player not working on mobile

i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips to the next track and gets stuck.i have tried using ...

Casual Listener

i have been trying to use the spotify web player on my iphone and it keeps giving me an error “spotify can’t play this right now” its giving this error on every track i tap and it immediately skips t...

Ash_usual03

Casual Listener

2376 Views

4 replies

0 likes

iOS
Web Player
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Superuser Contribution Why does my music pause every 20 seconds?

On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but there has been no avail. My Spotify is fully updated, a...

Newbie

On both my iPad and iPhone, the music keeps pausing. I have tried restarting, logging out of all devices, deleting the app, clearing cache, turning off battery saver, and many other methods, but ther...

Eni

Moderator

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
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Superuser Contribution Remove Recommended Playlists

What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains in the top six recommended. Is there a way to dele...

Newbie

What it says on the tin. Ex and I had a shared playlist. Despite me removing myself from it entirely and listening to more than six playlists and not listening to the old shared one, it still remains...

Alex

Spotify Legend

4146 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes