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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29433 Views

40 replies

9 likes

  • 29433 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94141 Views

115 replies

12 likes

Other
  • 94141 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

958 Views

0 replies

0 likes

iOS
  • 958 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293450 Views

60 replies

15 likes

  • 293450 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123549 Views

19 replies

38 likes

  • 123549 Views
  • 19 replies
  • 38 likes

Discover Weekly Not Showing

Premium PlanUSiPhone 15 Pro Max, iOs 16.6 Discovery weekly will not display at all on ios but it does on desktop. Yes...I have the most current appI logged out and inReinstalled appRebooted phone This seems to be a persistent issues with no tangible ...

Newbie

Premium Plan US iPhone 15 Pro Max, iOs 16.6   Discovery weekly will not display at all on ios but it does on desktop.    Yes... I have the most current app I logged out and in ...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
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Superuser Contribution Search is broken on iOS ver 8.8.58

Search is currently broken on iOS only auto searches the first few chars and doesn’t search when you hit search after you finish writing out what you want to search for PlanDuo CountryUSA DeviceiPhone 14 pro maxOperating Systemios 16.6app version: 8....

Newbie

Search is currently broken on iOS only auto searches the first few chars and doesn’t search when you hit search after you finish writing out what you want to search for   Plan Duo  Coun...

Eni

Moderator

960 Views

5 replies

2 likes

  • 960 Views
  • 5 replies
  • 2 likes

Albums (and therefore music) have disappeared from my Spotify

PlanPremiumCountryTurkey Device(iPhone 12 Pro, PC…) Operating System(iOS , Android Oreo, Windows 10,etc.) My Question or IssueI have a problem on my Spotify, I have a Family formula and I see that on my Spotify (only mine) some artists' albums do not...

Visitor

Plan Premium Country Turkey  Device (iPhone 12 Pro, PC…)  Operating System (iOS , Android Oreo, Windows 10,etc.)   My Question or Issue I have a problem on my Spotify, I...

Billy-J

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat one on iPad

Is there a way to activate the repeat *one* function on the iPad app? With the desktop and iPhone app it's working too. Thanks!

Casual Listener

Is there a way to activate the repeat *one* function on the iPad app? With the desktop and iPhone app it's working too.   Thanks!

OscarDC

Moderator

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't redownload iPhone 11

Recently this afternoon I was having the issue of not being able to listen to any of my downloaded music when i went offline, i tried everything from restarting my phone, logging out and back in twice so my last try was deleting the app from my phone...

Visitor

Recently this afternoon I was having the issue of not being able to listen to any of my downloaded music when i went offline, i tried everything from restarting my phone, logging out and back in twic...

Billy-J

Spotify Star

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Feed of your activity - Only on desktop?

Does anyone know if you see activity you have on IOS Spotify or is it only when you play on desktopversions? I know that you only see the activity of others on the desktopversion, but does it show when others play on mobile or only what they listen t...

Regular

Does anyone know if you see activity you have on IOS Spotify or is it only when you play on desktopversions?   I know that you only see the activity of others on the desktopversion, but does i...

cncl

Newbie

9426 Views

4 replies

0 likes

  • 9426 Views
  • 4 replies
  • 0 likes

The Spotify App downloaded playlists for Apple Watch is full of bugs and unrealiable

I've seen numerous threads on different websites about the "something went wrong" error occurring when you attempt to use your Spotify downloaded playlists with Apple Watch.No amount of uninstalling or hard resets address the issue, as it's clearly a...

Regular

I've seen numerous threads on different websites about the "something went wrong" error occurring when you attempt to use your Spotify downloaded playlists with Apple Watch. No amount of uninstall...

499 Views

0 replies

1 likes

spotifyapp
  • 499 Views
  • 0 replies
  • 1 likes

Why i cant verify my address

I was invited to family plan but i cant verify my address

Visitor

I was invited to family plan but i cant verify my address

Keanu_C

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Auto shuffle wont turn off even when connected to a personal computer.

I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not letting me do that. And its getting quite annoying co...

Newbie

I'm a Spotify free user but i'm also connected to my own personal laptop via the same account. I used to be able to turn shuffle off on my iPhone (since i'm connected to my laptop) but now its not le...

willam45

Casual Listener

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why Spotify app not downloading in iPhone?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, Canda Feedback SurveyWhen I am trying to download the Spotify app, it's not clickable....

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,&...

Alex

Spotify Legend

445 Views

1 replies

0 likes

iphone
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution App completely crashes mid song

I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again I have an iPhone 12 I think it is

Newbie

I will play music, then the app crashes and it is like I never opened it. The song that was playing will be at the beginning paused, and after 5 min the app crashes again    I have an iPh...

willam45

Casual Listener

774 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution How to stop my speakers from falling asleep and stop playing music.

My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.

Visitor

My three echo speakers fall asleep ( stop playing music) every hour or so. I then have to log into the app and wake them back up and then they will play again.

Joan

Moderator

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Smart Shuffle Problem

PlanPremiumCountryNetherlandsDeviceiPhone 12 Pro MaxOperating System(iOS 16.6 (latest) My Question or IssueI have a big playlist of 11h30m. And everytime I wanna listen to it on shuffle. It automatically enables the smart shuffle feauture. And when I...

Casual Listener

Plan Premium Country Netherlands Device iPhone 12 Pro Max Operating System (iOS 16.6 (latest)   My Question or Issue I have a big playlist of 11h30m. And everytime I wanna listen to it...

Joan

Moderator

4188 Views

3 replies

0 likes

  • 4188 Views
  • 3 replies
  • 0 likes

High battery drain using Spotify Connect

Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphones or something). However this is no longer the cas...

Regular

Using Spotify Connect with my Yamaha receiver is draining iPhone battery significantly higher than usual. Connect used to drain power a lot less than playing directly from the phone (ie with headphon...

bibs15109

Newbie

3091 Views

5 replies

2 likes

  • 3091 Views
  • 5 replies
  • 2 likes

Superuser Contribution Not all downloaded songs will play

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Ipod Touch doensn't work anymore with Spotify. Why?

PlanPremiumCountrySpainDeviceIpod Touch (Model MC086PY)Operating SystemIIOS 4.2.1 (8C148)My Question or IssueIn my Yoga Center I've been using Spotify Premium since 2013 on my Ipod Touch that is plugged to a music tower. It always worked perfectly by...

Casual Listener

Plan Premium Country Spain Device Ipod Touch (Model MC086PY) Operating SystemI IOS 4.2.1 (8C148) My Question or Issue In my Yoga Center I've been using Spotify Premium since 2013 on my Ipod ...

mohawkman59

Newbie

15763 Views

6 replies

0 likes

  • 15763 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify group session kicks me out when I join and try to initiate playing a song

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry united states Device(iPhone, Macbook Pro)Operating System IOSMy Question or IssueWhen I join a group session cre...

Casual Listener

None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country united states   Device (iPhone, Macbook Pro) O...

AlejaR

Moderator

15444 Views

8 replies

2 likes

  • 15444 Views
  • 8 replies
  • 2 likes

Superuser Contribution Where did all my music access on Home go? Only have podcasts now as of yesterday

PlanPremiumCanada Device(iPhone 14pro, MacAir 2019Operating System(iOS 16.5.1, Ventura 13.4.1) My Question or IssueWhere did access to music go on Home. Its all podcasts now on my iPhone and my Desktop on MacAir as of July 25, 2023

Regular

Plan Premium Canada   Device (iPhone 14pro, MacAir 2019 Operating System (iOS 16.5.1, Ventura 13.4.1)   My Question or Issue Where did access to music go on Home. Its all podcasts...

Satori007

Regular

703 Views

4 replies

0 likes

  • 703 Views
  • 4 replies
  • 0 likes

Superuser Contribution Why is smart shuffle breaking my queue?

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried logging out and redownloading the app.

Newbie

The feature smart shuffle is breaking my queue, making it impossible to listen to music. When I turn the feature on, no song queues up. It’s happening on all my playlists and I’ve already tried loggi...

1inchD

Visitor

1450 Views

3 replies

4 likes

  • 1450 Views
  • 3 replies
  • 4 likes

Superuser Contribution Shared links keep opening the same album for me, even if the links are different.

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16 My Question or IssueWhenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBODI on my iPhone app. If I try and open the same link on my safari browser on ...

Visitor

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16   My Question or Issue Whenever my friends share a link with me, it keeps opening the House Hues album by IAMNOBOD...

Dian

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes