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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Michaelman11

Regular

234314 Views

55 replies

13 likes

  • 234314 Views
  • 55 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

157471 Views

507 replies

108 likes

  • 157471 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107963 Views

19 replies

38 likes

  • 107963 Views
  • 19 replies
  • 38 likes

Superuser Contribution Hebrew ver on IOS16.2 not showing Artists Info

PlanPremiumCountryIsraelDevice(iPhone SE 2022)Operating System(iOS 16.2) My Question or IssueHebrew ver not showing Artists Info, can i change to the English version?Any fix for this issue?

Regular

Plan Premium Country Israel Device (iPhone SE 2022) Operating System (iOS 16.2)   My Question or Issue Hebrew ver not showing Artists Info, can i change to the English version? Any fi...

Keef_

Regular

1204 Views

6 replies

0 likes

  • 1204 Views
  • 6 replies
  • 0 likes

Superuser Contribution Downloaded music dont work in offline mode

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working. It might happen when I changed subscription from ...

Visitor

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working...

AlejaR

Moderator

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Hello

I have a new iPhone and when I download my Spotify app I can’t downloads songs

Visitor

I have a new iPhone and when I download my Spotify app I can’t downloads songs 

MateusM

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speakers not grouping anymore

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The speaker grouping disappeared and I cannot group them ...

Visitor

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The sp...

AlejaR

Moderator

1482 Views

1 replies

0 likes

  • 1482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files missing on new iphone

PlanPremiumCountryCanada Device(iPhone 13)Operating SystemiOS 16.2 My Question or IssueHi, I recently upgraded from an iphone 11 to 13. Since upgrading I am unable to play my local files on my iphone. I have already uninstalled and reinstalled the ap...

Visitor

Plan Premium Country Canada  Device (iPhone 13) Operating System iOS 16.2   My Question or Issue Hi,  I recently upgraded from an iphone 11 to 13. Since upgrading I am unabl...

jaronstaiger

Visitor

643 Views

3 replies

0 likes

  • 643 Views
  • 3 replies
  • 0 likes

Superuser Contribution Speaker Recommendations Please

Hi all -- after close to a year trying to resolve connection issues with Alexa we've given up. You can see what happens in the rest of this thread but basically, we have to constantly re-connect Spotify to Alexa (and by constantly I mean pretty much ...

Music Fan

Hi all -- after close to a year trying to resolve connection issues with Alexa we've given up. You can see what happens in the rest of this thread but basically, we have to constantly re-connect Spot...

Dian

Spotify Legend

698 Views

4 replies

0 likes

  • 698 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs keep repeating in any type of playlist I put on

Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring when 95-99% of the playlist hasn’t been played yet (...

Casual Listener

Regardless of what type of playlist I am listening to (self curated, Spotify playlist, artist Radio, etc.) the same songs will play repeatedly throughout the listening experience. This is occurring w...

C0nf_s1on

Casual Listener

23243 Views

4 replies

4 likes

  • 23243 Views
  • 4 replies
  • 4 likes

Superuser Contribution Song slide bar not working

Not able to move the slide bar forward or backwards also the previous song play button is disabled.PlanFreeCountryIndiaDeviceiphone xROperating Systemios 16.2 My Question or IssueNot able to move the slide bar forward or backwards also the previous s...

Newbie

Not able to move the slide bar forward or backwards also the previous song play button is disabled. Plan Free Country India Device iphone xR Operating System ios 16.2   My Question or ...

user-removed

Not applicable

4276 Views

6 replies

0 likes

  • 4276 Views
  • 6 replies
  • 0 likes

Assinatura gratuita

Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90

Visitor

Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90

Bittencourt

Spotify Star

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filters not displaying for songs

My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting

Visitor

My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting

kaworu_bloodpaw

Roadie

433 Views

2 replies

1 likes

  • 433 Views
  • 2 replies
  • 1 likes

Superuser Contribution [iOS][Playlists] Adding albums to playlists

I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do

Visitor

I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do 

Eni

Moderator

446 Views

1 replies

0 likes

iOS
Playlists
  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entire listening session clearing suddenly

PlanPremiumDeviceiPhone 12Operating SystemiOS 12 My Question or IssueI have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling through the Next From: Liked Songs list during my listening session and ...

Casual Listener

Plan Premium Device iPhone 12 Operating System iOS 12   My Question or Issue I have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling ...

Lyubka

Moderator

448 Views

1 replies

0 likes

Other
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share friend blend links are web player instead of open.spotify for mobile

Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do

Visitor

Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do

Eni

Moderator

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution radio option on ios

hey . i just bought today the iphone 14 pro max , and decided to try spotify.for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and i cant find it on my phone

Casual Listener

hey . i just bought today the iphone 14 pro max , and decided to try spotify. for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and ...

Eni

Moderator

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iPhone] Hide button not working

Hi I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song ends, they propose you similar songs and the songs they propose is e...

Newbie

Hi    I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song en...

OscarDC

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Earbud gesture bug while changing playback speed

PlanPremiumCountryGermanyDeviceiPhone 12Operating SystemiOS 16.1.2App Version8.7.94.551 My Question or IssueMy earbuds have gesture control. A single tap pauses and plays the current title. When I change the playback speed to any other than 1x this g...

Regular

Plan Premium Country Germany Device iPhone 12 Operating System iOS 16.1.2 App Version 8.7.94.551   My Question or Issue My earbuds have gesture control. A single tap pauses and plays...

Eni

Moderator

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove enhance feature

Keeps reverting to enhanced very annoying and not needed or wanted very unhelpful

Regular

Keeps reverting to enhanced very annoying and not needed or wanted very unhelpful

Hyber

Regular

1650 Views

8 replies

0 likes

  • 1650 Views
  • 8 replies
  • 0 likes

Superuser Contribution Favoriten sind weg/Favorites are gone

Meine Lieblingssongs, die ich seit über 5 Jahren sammle, sind einfach weg. Ich habe mich ab- und wieder angemeldet, die App deinstalliert und wieder neu runtergeladen, aber es hilft nichts. Was kann ich tun?/my favorites folder which i have been fill...

Visitor

Meine Lieblingssongs, die ich seit über 5 Jahren sammle, sind einfach weg. Ich habe mich ab- und wieder angemeldet, die App deinstalliert und wieder neu runtergeladen, aber es hilft nichts. Was kann ...

AlejaR

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Requiero de un reembolso ya que el modo offline no está funcionando

Me gustaría un reembolso ya que he tenido este problema durante al menos los últimos 3 meses y no ha habido ninguna respuesta o solución al respecto, yo pago Spotify por esta modalidad y si no funciona será mejor que me hagan la devolución de mi dine...

Casual Listener

Me gustaría un reembolso ya que he tenido este problema durante al menos los últimos 3 meses y no ha habido ninguna respuesta o solución al respecto, yo pago Spotify por esta modalidad y si no funcio...

Jose_M

Spotify Star

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes