problems with new iphone

SilviaGiac · 2023-09-28

Plan

Premium

Country Italy

Device

iphone 15

Operating System

(iIOS14

I put spotify off line.. then I changed iphone and now I can access to my spotify account, the email link to recover my account doesn't work

What can I do?

thanks

My Question or Issue

Dian · 2023-10-01

Hey @SilviaGiac,

Thanks for posting in the Community.

Could you elaborate further on the issue you're experiencing?

Are you able to reset your password by inputting your email address in the password reset form or are you trying to use a different login method?

Keep us posted.

Cheers!

DianModerator

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