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Forward-Slash in Artist Tag causes Syncing Issues

Forward-Slash in Artist Tag causes Syncing Issues

When a forward-slash (/) is included in the artist tag of a local track and added to a playlist, it gets transformed into a semi-colon (;) when imported into the Spotify app. This transformation results in synchronization problems across different devices.

Steps to Reproduce:
1. Import a local track with a forward-slash in the artist tag to Spotify.
2. Upon importing the song into the Spotify app, the forward-slash is automatically replaced with a semi-colon.
3. Attempt to download the playlist on an iOS device.
4. Although the playlist does download initially, it does not persist after leaving the WiFi network you downloaded it on and restarting the app.
Reply
3 Replies

Side Note: I forgot to mention that songs that do not have forward-slashes in the artist tag do remain downloaded even after leaving the WiFi network and restarting the app.

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Hey @Cribley,

 

Thanks for posting in the Community and the extensive description of your experience.

 

We understand that there are some things to polish, but we guarantee you that our aim is to provide the best user experience on our platform. At the current time it is not possible to provide a certain timeframe for a fix of the described issue though.

 

Hope you understand.

 

Cheers!

DianModerator
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Well, I am going to assume this has been an issue for a while, so when stuff is broken like this, it isn’t the premium experience I expect, so therefore I’m not satisfied with it, I hope you know that. Thanks.

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