Song Progress bar and timer not working when using Spotify Connect

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Song Progress bar and timer not working when using Spotify Connect

The song progress bar and timer has stopped working on my phone (Huawei P30 pro) when streaming from the phone to other devices. Previously it kept working even when using Spotify Connect to stream to a Bluesound Node 2i or Sky Q Box.

Then when I resume playing songs directly from my phone the progress bar and timer will start working again. 

 

I tried logging out from all devices and reinstalling the app but it hasn't made any difference. 

 

Grateful for any advice. 

 

Thanks 

 

Plan

Premium

Country

N Ireland

Device

P30 pro

Operating System

Android Version 10

 

 

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Accepted Solutions
Marked as solution

Hey folks, 

 

Thanks for reaching out about this in the Community.

 

We’re aware of an Ongoing Issue causing the behavior that you describe and the team in charge is currently looking into it.

 

In this case, we’d recommend adding your +VOTE to this Ongoing Issue. You can also subscribe to it by clicking the three-dot menu next to the title and we’ll keep you updated with any relevant updates there.

 

If anything else comes up, don't hesitate to let us know. 

 

Cheers!

NovyModerator
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View solution in original post

Marked as solution

Hi folks,

 

Thank you for posting on this thread. 

 

Whenever the app is presenting any issue, the best step to take is running a clean reinstall. This one is more thorough than a regular one and will make sure to remove any old file. 

 

If this doesn't do the trick, please let us know if this happens when you connect to a specific device, or if it happens regardless of the device you connect to.

 

Keep us posted. 

MafeGModerator
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View solution in original post

5 Replies

I am having the same problem with PlayStation 5 and Huawei Mate 10 Pro
Marked as solution

Hey folks, 

 

Thanks for reaching out about this in the Community.

 

We’re aware of an Ongoing Issue causing the behavior that you describe and the team in charge is currently looking into it.

 

In this case, we’d recommend adding your +VOTE to this Ongoing Issue. You can also subscribe to it by clicking the three-dot menu next to the title and we’ll keep you updated with any relevant updates there.

 

If anything else comes up, don't hesitate to let us know. 

 

Cheers!

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
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Help, my song progress slider bar stop working after update, it cannot control another device it once was able to do.

Slider(circled red) will remain 0.00 while song is playing from another connected device. Touching the slider will only start song from the beginning, can't fast forward nor backwards. pls help            

spotify.jpg

I have the same issue. Spotify is playing on my phone, and I'm trying to control the song while sitting at my computer through the PC app, but I see 0:00 and 0:00 at each end of the song progress bar, and if I touch it, it goes back to 0:00. I have to move song progress through my phone. It wasn't like that only a week ago.

Marked as solution

Hi folks,

 

Thank you for posting on this thread. 

 

Whenever the app is presenting any issue, the best step to take is running a clean reinstall. This one is more thorough than a regular one and will make sure to remove any old file. 

 

If this doesn't do the trick, please let us know if this happens when you connect to a specific device, or if it happens regardless of the device you connect to.

 

Keep us posted. 

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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