Shuffle can't be disabled while connected to speaker

[fivezeroone]

Plan

Premium

Country

Switzerland

Device

iPhone

Operating System

iOS 17.1.1

My Question or Issue

When listening on a connected speaker, shuffle can't be disabled. It can be switched between shuffle and smart shuffle, but cannot be deactivated.

[Elena]

Hey there @fivezeroone,

Thanks for reaching out

Can you let us know if you've already tried to log out > restart your device > log back in? It's also a good idea to try clearing your cache to remove any old files that might be causing issues.

If that doesn't do it for you, could you let us know your phone's Spotify version and, if possible, if you experience this on other mobile devices?

Let us know if there's anything else we can do for you in the meantime.