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Why won’t all my devices show up in the mobile app

Why won’t all my devices show up in the mobile app

In the desktop app, all devices on my local network show up. On the mobile app( iPhone) only a few devices show up
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1 Reply

Hey there!

 

Thanks for reaching out to us and welcome to the Community!

 

Can you try restarting your router to see if that makes a difference for you?

 

We'd also recommend giving this a try on a different network, for example you can start a hotspot of your phone and use that network.

 

You can also check that Show local devices only in the Settings > Devices of the mobile is switched off to see if that makes a difference.

 

Lastly, we just want to double check if you have the possibility to ask a friend or a family member to log in on your device and give this a shot.

 

Let us know how you get on! 

ElenaModerator
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