Hi! I signed up for spotify premium student and it isn't working. HELP!

[NatalieShrader]

Hi! I recently paid with paypal for student spotify, through my facebook, and it hasn't updated still. I tried to do it again, because I thought maybe the payment didn't go through, but it still isn't working!

Can someone please help me!

[clairePer]

have you tried singing out and back in again? it worked for me

[NatalieShrader]

I haven't! The weird thing is though, it doesn't show up on my bank statement that I paid either, so I am just really confused as to what is going on!

[Amarro]

Hello and welcome to the community! 🙂

so have you already payed for it? If so please contact immidiately the spotify support through this contact form here 😉

good luck and don't forget to check your spam-box and answer to the automated mail even if it says "noreply" 😉